Customer Service Desk Jobs in the United States

Securitas

$19.5 - $20

Jamestown, ND

Conduct patrols inside / outside the client’s premises, potentially in various weather conditions and in different types of terrain. Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives.

Mitchell Martin

$22.76 - $32.51

Wayne, PA

Engage with customers through multiple communication channels including phone, email, and self-service portal. Attempt to resolve issues immediately and escalate to the appropriate service team when necessary.

Systems Plus, Inc.

Fort Meade, MD

Support local assets, new technology acquisition, and life cycle management for desktops, laptops, tablets, printers, VTC, mobile devices, and other IT hardware through DHA Life-Cycle-Management (LCM). The main categories of desk-side support are LAN, WAN, wireless LAN, software, hardware, network, administrative, and special projects as approved by the Government and as directed by other DHA enterprise support elements.

Systems Plus, Inc.

Goose Creek, SC

Maintain workstation and laptop operational baselines and cybersecurity compliance, and provide desk-side and remote support to resolve software and hardware issues not resolved by the GSC or other Enterprise Support Teams (e.g., LAN/WAN/WLAN, software, hardware, network, administrative, and approved special projects). Support local assets and repair, new technology acquisition, and life cycle management for IT hardware and deploy end-user system images to new workstations and laptops in accordance with approved imaging practices.

Resolution Technologies, Inc.

$22.5 - $24.5

Atlanta, GA

Desktop Technician will provide day-to-day local remote desktop support, receive inbound calls, answer questions, troubleshoot, and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. Provides technical assistance and support for incoming queries and technical issues related to systems, networking, phone system, audio/visual equipment, computer software (e.g., Windows 10, Microsoft Office, various browsers), hardware, etc.

Calibre Systems

$40000 - $50000

Ft Huachuca, AZ

The role will serve as the initial point of contact and will gather and analyze information about the user’s issue to answer basic questions about installation, operation, configuration, customization, and usage of assigned products to determine the best way to resolve their problem. Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer’s issues.

Community Care Physicians

$21 - $34

East Greenbush, NY

Community Care Physicians offers competitive salaries and a comprehensive benefits package, including medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment! We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.

NuAxis Innovations

Washington DC, DC

Support-Incident Management: Provide impact- and priority-based Incident categorization in order to track the progress of all incidents and restore degraded or disrupted services as quickly as possible: Escalate tickets based on expertise and appropriate group membership. Proactively monitor Automated Call Distribution (ACD) calls, Incidents, and Service Request workflows, processes, and queues to immediately identify and address performance issues that will impact the delivery of services to Users.

Careers Integrated Resources Inc

Nashville, TN

The role involves handling support tickets, troubleshooting IT issues, and ensuring smooth operation of systems, devices, and applications. We are seeking a Service Desk Personnel to provide first-level technical support to end users.

Dunhill Professional Search

$100000 - $125000

Atlanta, GA

Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined within the provided steps taken using knowledge articles in the problem ticket and makes prompt notification to responsible party for resolution in order to minimize the amount of time taken to resolve customer issues. Supervises and coordinates activities of a team of IT members engaged in Intake requests from email or phone, review issues, assign work to appropriate team and resource, confirm priority of work and document impact of the situation.

Wakefield Thermal Solutions

Nashua, NH

Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components. Historically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services.

West Coast Arborists, Inc.

$23.75 - $29.43

Anaheim, CA

Facilitate contracting functions: Mapping, • Underground Alert, Data Entry, Field book preparation, list preparation, filing, service alerts, public relations, errands, etc. Our reputation as professionals has allowed our company to grow each year, in turn creating a future of opportunity in the urban forestry industry.

Uline

Pleasant Prairie, WI

Support IT operations including system saves and restores, AS400 IPLs, server reboots, off-site tape storage and report generation and distribution. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Kforce Inc.

$53 - $56

Quincy, MA

Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. Kforce has a client in Quincy, MA that is seeking a Help Desk Support Specialist to provide frontline technical support to internal users in a fast-paced, professional environment.

Dunhill Professional Search

$24.09 - $43.27

Falls Church, VA

Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined within the provided knowledge articles in the problem ticket and makes prompt notification to responsible party for resolution in order to minimize the amount of time taken to resolve customer issues. Performs initial level of problem identification and attempts to resolve routine or basic issues using provided knowledge articles when appropriate.

VT Industries Inc

Holstein, IA

Troubleshoot, answer questions, and resolve basic problems and issues related to LAN/WAN-based software, desktop computing equipment, printers, network status, mobile devices, and applications. Provide initial support for incoming requests to the Service Desk via e-mail, telephone, and service portal to ensure courteous, timely, and effective resolution of end user issues.

Jobot

$24 - $30

Los Angeles, CA

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. They will be responsible for deploying and configuring computers, maintaining our Configuration Management Database (CMDB), and providing technical assistance as required.

First Horizon Bank

Maryville, TN

Technicians will perform the essential tasks listed below: • Provide support for technology issues, including personal computers, printers and multi-functional devices, application support, software installs, password and access support, backup file restorations, email issues, internet access, and wireless device support as well as support for applications that are specific to the financial industry. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services.

White Lodging - JW Marriott Indianapolis

Indianapolis, IN

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. Develop thorough knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings.

TSG - The Sheridan Group

Lexington, KY

The Assistant Account Manager works under the direction of the Account Manager or Senior Account Manager to serve and interact with customers, prepare orders for production, and perform other clerical support. Associate’s degree (A.A.) or equivalent from a two-year college or technical school; or six months to one year related experience and /or training; or equivalent combination of education and experience is preferred.

TSG - The Sheridan Group

Georgetown, KY

The Assistant Account Manager works under the direction of the Account Manager or Senior Account Manager to serve and interact with customers, prepare orders for production, and perform other clerical support. Associate’s degree (A.A.) or equivalent from a two-year college or technical school; or six months to one year related experience and /or training; or equivalent combination of education and experience is preferred.

TSG - The Sheridan Group

$16 - $20

Nicholasville, KY

The Assistant Account Manager works under the direction of the Account Manager or Senior Account Manager to serve and interact with customers, prepare orders for production, and perform other clerical support. Associate’s degree (A.A.) or equivalent from a two-year college or technical school; or six months to one year related experience and /or training; or equivalent combination of education and experience is preferred.

Computing Concepts, Inc.

$65 - $75

New York City, NY

We are seeking a Service Desk Lead/ Manager, End User Services to lead the Help Desk function and oversee end-user technology operations across the organization. This role is responsible for managing daily support operations, resolving escalations, improving service delivery, and ensuring a secure and compliant corporate technology environment.

Cherrelyn Healthcare Center

Elizabeth, CO

As part of Stellar Senior Living’s continued efforts to maintain a safe environment for all employees, residents, families, and visitors, Stellar strongly encourages its employees to receive an FDA-approved COVID-19 vaccination, as well as any subsequent booster doses, as recommended by the Centers for Disease Control and Prevention (CDC). We are seeking for a happy, outgoing, and energetic Front Desk Receptionist to join and lead our dining team at a large senior living community in Cherrelyn Healthcare Center.

The Andrews Hotel

$22 - $27

SF, CA

We are looking for reliable and professional team members who enjoy hospitality and working with guests from around the world. Boutique hotel in Nob Hill is hiring Front Desk Agents.

Marriott Vacations Worldwide

Lihue, HI

As a Specialist Sales Front Desk, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.

Marriott Vacations Worldwide

Williamsburg, VA

As a Front Desk Specialist (Sales Center), you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.

Marriott Vacations Worldwide

Ft Lauderdale, FL

As a Specialist Sales Front Desk, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.

Marriott Vacations Worldwide

Marco Island, FL

As a Specialist Sales Front Desk-Childcare, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.

Franklin Professionals

Sutton, MA

Collaborate: Act as the liaison between customers, internal teams, and external partners to ensure repairs and replacements happen seamlessly. Physical Requirements: Ability to stand, walk, and sit for extended periods; ability to occasionally lift up to 50 lbs.

Marriott Vacations Worldwide

Lahaina, HI

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

Franklin Professionals

Providence, RI

Our Providence office features a bright, open-concept layout with floor-to-ceiling windows, sky deck access, a fully stocked cafeteria, and a welcoming team culture. With a major joint venture launching in 2026, this is a unique opportunity to join during a pivotal growth phase and build a future in technical support leadership, specialization, or training.

Best Western Inn at Face Rock

Bandon, OR

Exemplary customer service skills and the ability to effectively communicate both verbally and in writing to provide clear direction to staff and coworkers. The Best Western Inn at Face Rock offers everything our guests need for a quiet, relaxing getaway along the gorgeous coast now we just need you!

Invictum, Inc

$50000 - $60000

Pittsburgh, PA

Join our team as a Customer Support Representative and be at the forefront of helping our customers navigate their way through the exciting world of telecommunications. Collaborate with cross-functional teams to escalate and resolve complex customer issues, ensuring prompt and satisfactory resolutions.

FASTBRIDGE FIBER LLC

$80000 - $100000

Williamsport, PA

FastBridge Fiber is a modern fiber-optic internet service company providing ultra-fast and highly reliable service to homes and businesses over our newly constructed all-fiber network. FastBridge Fiber is looking for outgoing, motivated people who want to earn great money while working outside and meeting new people in the community.

Hudson Automotive Group

$70000 - $120000

Greensboro, NC

Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast. Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs.

McMenamins Old St. Francis School

Bend, OR

The Old St. Francis School, conveniently located in downtown Bend, was transformed from 1936 Catholic schoolhouse to, in 2004, a hotel complete with classrooms-turned-lodging rooms, a pub, brewery, a movie theater, private meeting/event space, live music bookings, and a fantastic soaking pool that beckons day travelers, shoppers, hikers, skiers and outdoor adventurers alike. Benefits We Offer:Perks and employee discounts: $45 hotel rooms, 40% off bottles of wine, access to concerts, Happy Hour beverage pricing all day, 40% off McMenamins apparel & spa services, shift meal credits and more.

Marriott Vacations Worldwide

Orlando, FL

POSITION SUMMARY: Perform general office duties to support Sales - Marketing (e.g., filing, sending emails, typing, sending outgoing faxes, delivering incoming faxes, copying, opening or distributing mail). We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests at Marriott® hotel properties to promote the Marriott Vacation Club Destinations® Program.

Feuji

Clayton, MO

This role plays a critical part in delivering an exceptional employee technology experience by providing advanced troubleshooting, endpoint management, and lifecycle support for Apple devices in a highly regulated enterprise environment. Feuji Inc is a global technology solutions company that strives to be a trusted partner in your digital transformation journey, with a focus on empowering your organization to shift IT from a cost center to a revenue generating powerhouse focused on Cloud, Data science, and Cyber security.

CornerStone Staffing

$17.5 - $17.82

Mesquite, TX

The Customer Service Representative supports city hall utility operations by handling billing inquiries, accepting payments, and providing front-line assistance to residents. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners.

VSolvit LLC

$45000

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Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. Some of these include, but are not limited to, adhering to normal working hours, meeting deadlines, following company policies as outlined by the Employee Handbook, communicating regularly with assigned supervisor(s), staying focused on the assigned tasks, and completing other tasks as assigned.

CornerStone Staffing

$17.82

Dallas, TX

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Role Impact: This temporary position supports daily lobby operations during a period of staffing shortage.

Worlds of Fun

Kansas City, MO

A Village Front Desk Associate at Worlds of Fun is responsible for providing excellent customer service to guests and visitors at the Worlds of Fun Village. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Six Flags Entertainment Corporation Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.

Hyatt Vacations Ownership

Carmel-by-the-Sea, CA

In addition, your responsibilities include, but are not limited to, processing all guest arrivals and departures, and providing accurate information about the resort and surrounding area while delivering a personalized vacation experience for each Owner and guest. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees.

Trigyn Technologies Inc

$17 - $18

Long Island City, NY

Satisfactory experience responding to customer service inquiries, help desk, or public relations capacity, utilizing computers and information technology. Trigyn's Direct Government Client has openings for Call Center / Customer Service Executive, who can work onsite in Long Island City, NY.

VSolvit LLC

$65000

Ventura, CA

Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. Key responsibilities include managing the support lifecycle—from ticket creation and basic infrastructure troubleshooting to escalating complex issues to specialized Tier 2 or Tier 3 teams.

nTech Solutions, Inc.

Philadelphia, PA

The Jr Business Analyst will work under the guidance of a senior analyst and will be involved in various project lifecycle activities to ensure alignment with organizational goals. This role is a vital liaison between business needs and IT solutions, gathering and interpreting data to provide actionable insights.

Tech Providers Inc.

$1

Tallahassee, FL

Short Description:Provide technical assistance and customer service for the Department of Health Bureau of Communicable Diseases Patient Care Programs. Job Title: Patient Care Programs-Help Desk Specialist.

Bering Straits Native Corporation

Aberdeen, MD

BDS also provides Zero Trust implementation, telecommunications and land mobile radio system maintenance, help desk support, IT transformation services, and cybersecurity solutions. Our expertise includes network and systems administration, enterprise architecture and resource planning, SharePoint services, email operations, and e-authentication solutions.

Maxie Price Chevrolet

$100000 - $150000

Loganville, GA

The Desk Manager is a key sales management role focused on maximizing profitability and closing deals by assisting salespeople with negotiations, managing sales processes, and ensuring customer satisfaction. Manage our sales team by creating a sales plan for each sales representative, setting individual sales targets, assigning sales territories, and overseeing ongoing training programs to set the team up for success.