Customer Service Desk Jobs in the United States

Securitas

$19.5 - $20

Jamestown, ND

Conduct patrols inside / outside the client’s premises, potentially in various weather conditions and in different types of terrain. Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives.

Mitchell Martin

$22.76 - $32.51

Wayne, PA

Engage with customers through multiple communication channels including phone, email, and self-service portal. Attempt to resolve issues immediately and escalate to the appropriate service team when necessary.

Systems Plus, Inc.

Fort Meade, MD

Support local assets, new technology acquisition, and life cycle management for desktops, laptops, tablets, printers, VTC, mobile devices, and other IT hardware through DHA Life-Cycle-Management (LCM). The main categories of desk-side support are LAN, WAN, wireless LAN, software, hardware, network, administrative, and special projects as approved by the Government and as directed by other DHA enterprise support elements.

Systems Plus, Inc.

Goose Creek, SC

Maintain workstation and laptop operational baselines and cybersecurity compliance, and provide desk-side and remote support to resolve software and hardware issues not resolved by the GSC or other Enterprise Support Teams (e.g., LAN/WAN/WLAN, software, hardware, network, administrative, and approved special projects). Support local assets and repair, new technology acquisition, and life cycle management for IT hardware and deploy end-user system images to new workstations and laptops in accordance with approved imaging practices.

System One

$20 - $27

Arlington, VA

Job Description: Role and responsibilities: The analyst will deliver Tier-1 support by answering and triaging incidents and requests via phone, email, and self-service portals, escalating issues as needed, and providing Tier-2 support including hardware and software troubleshooting, installations, and remote assistance. Provide Tier 2 IT desk side and/or call center support to end users for software and hardware troubleshooting: Installs, modifies, and repairs computer hardware and software both in person and using remote access tools.

Artech LLC

Richmond, VA

We are seeking dedicated professionals who are passionate about providing exceptional technical support and eager to grow their careers in a supportive and inclusive setting. At least 2 years of experience with remote or in-person help desk support for Virtual Machines, PCs, and Macs.

Resolution Technologies, Inc.

$22.5 - $24.5

Atlanta, GA

Desktop Technician will provide day-to-day local remote desktop support, receive inbound calls, answer questions, troubleshoot, and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. Provides technical assistance and support for incoming queries and technical issues related to systems, networking, phone system, audio/visual equipment, computer software (e.g., Windows 10, Microsoft Office, various browsers), hardware, etc.

Calibre Systems

$40000 - $50000

Ft Huachuca, AZ

The role will serve as the initial point of contact and will gather and analyze information about the user’s issue to answer basic questions about installation, operation, configuration, customization, and usage of assigned products to determine the best way to resolve their problem. Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer’s issues.

NuAxis Innovations

Washington DC, DC

Support-Incident Management: Provide impact- and priority-based Incident categorization in order to track the progress of all incidents and restore degraded or disrupted services as quickly as possible: Escalate tickets based on expertise and appropriate group membership. Proactively monitor Automated Call Distribution (ACD) calls, Incidents, and Service Request workflows, processes, and queues to immediately identify and address performance issues that will impact the delivery of services to Users.

Community Care Physicians

$21 - $34

East Greenbush, NY

Community Care Physicians offers competitive salaries and a comprehensive benefits package, including medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment! We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.

Careers Integrated Resources Inc

Nashville, TN

The role involves handling support tickets, troubleshooting IT issues, and ensuring smooth operation of systems, devices, and applications. We are seeking a Service Desk Personnel to provide first-level technical support to end users.

Wakefield Thermal Solutions

Nashua, NH

Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components. Historically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services.

Dunhill Professional Search

$100000 - $125000

Atlanta, GA

Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined within the provided steps taken using knowledge articles in the problem ticket and makes prompt notification to responsible party for resolution in order to minimize the amount of time taken to resolve customer issues. Supervises and coordinates activities of a team of IT members engaged in Intake requests from email or phone, review issues, assign work to appropriate team and resource, confirm priority of work and document impact of the situation.

Vaco LLC

$50000 - $55000

Chicago, IL

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

Vaco LLC

$25 - $30

Ann Arbor, MI

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure.

West Coast Arborists, Inc.

$23.75 - $29.43

Anaheim, CA

Facilitate contracting functions: Mapping, • Underground Alert, Data Entry, Field book preparation, list preparation, filing, service alerts, public relations, errands, etc. Our reputation as professionals has allowed our company to grow each year, in turn creating a future of opportunity in the urban forestry industry.

CFS

$40000 - $45000

Waunakee, WI

This role is perfect for someone who enjoys being the face of the company, providing strong administrative support, and gaining hands-on accounting experience. We are partnering with a well-known, locally owned organization that has a long-standing reputation for stability and excellent employee culture.

Uline

Pleasant Prairie, WI

Support IT operations including system saves and restores, AS400 IPLs, server reboots, off-site tape storage and report generation and distribution. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Kforce Inc.

$53 - $56

Quincy, MA

Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. Kforce has a client in Quincy, MA that is seeking a Help Desk Support Specialist to provide frontline technical support to internal users in a fast-paced, professional environment.

Vaco LLC

$25 - $33

Phoenix, AZ

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

Vaco LLC

$25 - $35

Los Angeles, CA

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure.

Dunhill Professional Search

$24.09 - $43.27

Falls Church, VA

Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined within the provided knowledge articles in the problem ticket and makes prompt notification to responsible party for resolution in order to minimize the amount of time taken to resolve customer issues. Performs initial level of problem identification and attempts to resolve routine or basic issues using provided knowledge articles when appropriate.

VT Industries Inc

Holstein, IA

Troubleshoot, answer questions, and resolve basic problems and issues related to LAN/WAN-based software, desktop computing equipment, printers, network status, mobile devices, and applications. Provide initial support for incoming requests to the Service Desk via e-mail, telephone, and service portal to ensure courteous, timely, and effective resolution of end user issues.

Jobot

$24 - $30

Los Angeles, CA

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. They will be responsible for deploying and configuring computers, maintaining our Configuration Management Database (CMDB), and providing technical assistance as required.

Vaco LLC

$75000 - $80000

Columbus, OH

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. This position plays a critical role in managing help desk workflows, monitoring ticket activity, maintaining support documentation, and coordinating with internal technology teams.

First Horizon Bank

Maryville, TN

Technicians will perform the essential tasks listed below: • Provide support for technology issues, including personal computers, printers and multi-functional devices, application support, software installs, password and access support, backup file restorations, email issues, internet access, and wireless device support as well as support for applications that are specific to the financial industry. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services.

TSG - The Sheridan Group

$16 - $20

Nicholasville, KY

The Assistant Account Manager works under the direction of the Account Manager or Senior Account Manager to serve and interact with customers, prepare orders for production, and perform other clerical support. Associate’s degree (A.A.) or equivalent from a two-year college or technical school; or six months to one year related experience and /or training; or equivalent combination of education and experience is preferred.

TSG - The Sheridan Group

Lawrenceburg, KY

The Assistant Account Manager works under the direction of the Account Manager or Senior Account Manager to serve and interact with customers, prepare orders for production, and perform other clerical support. Associate’s degree (A.A.) or equivalent from a two-year college or technical school; or six months to one year related experience and /or training; or equivalent combination of education and experience is preferred.

TSG - The Sheridan Group

Danville, KY

The Assistant Account Manager works under the direction of the Account Manager or Senior Account Manager to serve and interact with customers, prepare orders for production, and perform other clerical support. Associate’s degree (A.A.) or equivalent from a two-year college or technical school; or six months to one year related experience and /or training; or equivalent combination of education and experience is preferred.

White Lodging - JW Marriott Indianapolis

Indianapolis, IN

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. Develop thorough knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings.

Computing Concepts, Inc.

$65 - $75

New York City, NY

We are seeking a Service Desk Lead/ Manager, End User Services to lead the Help Desk function and oversee end-user technology operations across the organization. This role is responsible for managing daily support operations, resolving escalations, improving service delivery, and ensuring a secure and compliant corporate technology environment.

System One

UNIVERSITY PA, MD

Experience troubleshooting printers, desktops, laptops, tablets, and mobile devices such as Android, iPhone or iOS device, Apple/Mac. IT Helpdesk/User Support experience to include 100% telephone support for local & remote customers using Windows 11/Office 365.

Vaco LLC

$27

Frisco, TX

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

The Andrews Hotel

$22 - $27

SF, CA

We are looking for reliable and professional team members who enjoy hospitality and working with guests from around the world. Boutique hotel in Nob Hill is hiring Front Desk Agents.

Cherrelyn Healthcare Center

Elizabeth, CO

As part of Stellar Senior Living’s continued efforts to maintain a safe environment for all employees, residents, families, and visitors, Stellar strongly encourages its employees to receive an FDA-approved COVID-19 vaccination, as well as any subsequent booster doses, as recommended by the Centers for Disease Control and Prevention (CDC). We are seeking for a happy, outgoing, and energetic Front Desk Receptionist to join and lead our dining team at a large senior living community in Cherrelyn Healthcare Center.

Marriott Vacations Worldwide

Lihue, HI

As a Specialist Sales Front Desk, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.

Marriott Vacations Worldwide

Williamsburg, VA

As a Front Desk Specialist (Sales Center), you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.

Marriott Vacations Worldwide

Ft Lauderdale, FL

As a Specialist Sales Front Desk, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.

Marriott Vacations Worldwide

Marco Island, FL

As a Specialist Sales Front Desk-Childcare, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.

Franklin Professionals

Sutton, MA

Collaborate: Act as the liaison between customers, internal teams, and external partners to ensure repairs and replacements happen seamlessly. Physical Requirements: Ability to stand, walk, and sit for extended periods; ability to occasionally lift up to 50 lbs.

Marriott Vacations Worldwide

Lahaina, HI

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

Invictum, Inc

$50000 - $60000

Pittsburgh, PA

Join our team as a Customer Support Representative and be at the forefront of helping our customers navigate their way through the exciting world of telecommunications. Collaborate with cross-functional teams to escalate and resolve complex customer issues, ensuring prompt and satisfactory resolutions.

Franklin Professionals

Providence, RI

Our Providence office features a bright, open-concept layout with floor-to-ceiling windows, sky deck access, a fully stocked cafeteria, and a welcoming team culture. With a major joint venture launching in 2026, this is a unique opportunity to join during a pivotal growth phase and build a future in technical support leadership, specialization, or training.

Best Western Inn at Face Rock

Bandon, OR

Exemplary customer service skills and the ability to effectively communicate both verbally and in writing to provide clear direction to staff and coworkers. The Best Western Inn at Face Rock offers everything our guests need for a quiet, relaxing getaway along the gorgeous coast now we just need you!

FASTBRIDGE FIBER LLC

$80000 - $100000

Danville, PA

FastBridge Fiber is a modern fiber-optic internet service company providing ultra-fast and highly reliable service to homes and businesses over our newly constructed all-fiber network. FastBridge Fiber is looking for outgoing, motivated people who want to earn great money while working outside and meeting new people in the community.

FASTBRIDGE FIBER LLC

$80000 - $100000

Bloomsburg, PA

FastBridge Fiber is a modern fiber-optic internet service company providing ultra-fast and highly reliable service to homes and businesses over our newly constructed all-fiber network. FastBridge Fiber is looking for outgoing, motivated people who want to earn great money while working outside and meeting new people in the community.

FASTBRIDGE FIBER LLC

$80000 - $100000

Sunbury, PA

FastBridge Fiber is a modern fiber-optic internet service company providing ultra-fast and highly reliable service to homes and businesses over our newly constructed all-fiber network. FastBridge Fiber is looking for outgoing, motivated people who want to earn great money while working outside and meeting new people in the community.

FASTBRIDGE FIBER LLC

$80000 - $100000

Williamsport, PA

FastBridge Fiber is a modern fiber-optic internet service company providing ultra-fast and highly reliable service to homes and businesses over our newly constructed all-fiber network. FastBridge Fiber is looking for outgoing, motivated people who want to earn great money while working outside and meeting new people in the community.

McMenamins Old St. Francis School

Bend, OR

The Old St. Francis School, conveniently located in downtown Bend, was transformed from 1936 Catholic schoolhouse to, in 2004, a hotel complete with classrooms-turned-lodging rooms, a pub, brewery, a movie theater, private meeting/event space, live music bookings, and a fantastic soaking pool that beckons day travelers, shoppers, hikers, skiers and outdoor adventurers alike. Benefits We Offer:Perks and employee discounts: $45 hotel rooms, 40% off bottles of wine, access to concerts, Happy Hour beverage pricing all day, 40% off McMenamins apparel & spa services, shift meal credits and more.

Hudson Automotive Group

$70000 - $120000

Greensboro, NC

Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast. Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs.