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IU Health, in partnership with the Indiana University School of Medicine, brings together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana. Responsibilities include logging and resolving common issues like EHR access, workstation and printer troubleshooting, password resets, VPN support, and basic hardware concerns.

Indiana University Health Inc

Representative-Service Desk I - PRN NEW

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Productivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services.

HOUR

Lake Washington Dermatology

Patient Services Representative - Front Desk Part-Time - Krikland, WA

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Physical Requirements: Manual dexterity (eye/hand coordination), Perform shift work, Hear alarms/telephone/tape recorder, Repetitive arm/hand movements, Color Vision. This is accomplished through the handling of basic troubleshooting tasks, resolving common technical problems, and escalating more complex issues to Level 2 support.

Virginia Commonwealth University Health

Service Desk Tech I

Deploy, configure, and manage macOS devices through our mobile device management (MDM) platform, Intune, including zero-touch enrollment through Apple Business Manager, configuration profiles, app deployment, and macOS updates. Our areas of expertise include health data and analytics; value-based care; public health systems design, development, and information exchange; behavioral health and substance use disorders; childhood and adolescent health; medical education; food and nutrition; consumer engagement; elder care; health disparities and equity; and military and veterans'' health.

Altarum Institute

Service Desk Analyst

Basic familiarity with computer hardware, operating systems, networking, Microsoft 365, Google Workspace, or ticketing systems is preferred, but technical skills can be developed through training and hands-on experience. Assist with inventory management, device preparation and deployment, account administration, software installation, access reviews, documentation cleanup, and other Corporate IT initiatives appropriate for an entry-level technical role.

TensorWave

IT Service Desk Intern

Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services.

Zones, LLC

IT Service Desk Technical Trainer

We embrace an intersectional framework for defining diversity in its broadest sense, including differences in gender, gender identity, race, ethnicity, generational history, culture, socioeconomic class, religion, sexual orientation, national origin, citizenship status, political perspectives, geographic origin and physical ability. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, and not based on a candidate’s gender or any other protected status.

YEAR

Seattle University

Service Desk Technician 2

Resolve technical problems and answer questions by telephone, chat, or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Experience supporting moderately complex service desk inquiries regarding computer hardware, software, Active Directory, accounts, permissions, and peripherals.

Antero Technology Services

Service Desk Technician

Depending upon assigned area of responsibility, position requires applicable certifications and/or licensures, including but not limited to: RN/LPN; Certified PACS Associate (CPAS); PT/OT; RT; Certified Healthcare Protection Administrator (CHPA); Certified Protection Professional (CPP); Associate in Risk Management (ARM); Registered Health Information Administrator (RHIA); Registered Health Information Technologist (RHIT); Certified Healthcare Facility Manager (CHFM); Certified Coding Specialist (CCS); Certified Professional Coder (CPC). Depending upon assigned area of responsibility, position requires applicable certifications and/or licensures, including but not limited to: PT/OT; RT; Certified Healthcare Protection Administrator (CHPA); Certified Protection Professional (CPP); Associate in Risk Management (ARM); Registered Health Information Administrator (RHIA); Registered Health Information Technologist (RHIT); Certified Healthcare Facility Manager (CHFM); Certified Coding Specialist (CCS); Certified Professional Coder (CPC).

Banner Health

Clinical Service Desk Analyst I

We are looking for a self-starter who thrives on interpersonal communication, possesses high empathy for users operating under tight mission constraints, and actively seeks ways to streamline daily administrative processes without waiting for step-by-step direction. Drive end-to-end ownership of user issues: perform thorough intake, troubleshoot diligently, document all steps clearly, and follow up directly with users to verify satisfaction before closing tickets.

SAIC is a premier Fortune 500® technology integrator driving our nation's digital transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, IT modernization, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are a team of 26,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.

Science Applications International Corp

Service Desk Specialist (Tier I/II)

Provides a single point of contact for internal and external customers by responding to incoming telephone calls, web chat sessions, and self-service inquiries related to information technology incidents and requests. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse : https://info.flclearinghouse.com/ .

AdventHealth

AIT Associate IT Service Desk Analyst

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Resolve technical problems and answer questions by telephone, chat, or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Antero Technology Services is looking for a proactive person with a TS/SCI clearance (or the ability to obtain one) to join our Enterprise Service Support Team.

Service Desk Technician - Nights

This role blends hands-on service management with strategic planning: designing coverage models, managing SLAs, overseeing an MSP relationship, and driving self-service adoption, while also owning device lifecycle management and specialized support for lab and scientific systems. Working at Immunome gives you the opportunity to make a difference in the lives of cancer patients, contribute to developing best-in-class targeted cancer therapies, and work with some of the brightest and most experienced minds in antibody-drug conjugate (ADC) development.

Immunome

Senior Manager, IT Service Desk

FULL_TIME

This role provides operational support to the Service Desk Manager by overseeing daily Service Desk operations, mentoring analysts, resolving escalated technical issues, and ensuring ticket queues, service level agreements (SLAs), and customer satisfaction goals are consistently achieved. Overview: DecisionPoint is seeking an experienced Service Desk Team Lead to support the Department of Homeland Security (DHS), Cybersecurity and Infrastructure Security Agency (CISA), Technology Operations Center (TOC) in Arlington, Virginia.

DecisionPoint | Cortek

Service Desk Team Lead (Day Shift)

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The pay range for the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia is: $54,000—$139,400 USD What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia .

Accenture Federal Services

Service Desk Product & Technical Specialist

GreenHouseAPI

Service Desk Analyst will provide advanced application support user access management and incident resolution for enterprise service desk platforms ensuring stable and secure operations for global users in a hybrid work model with rotational shifts. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world.

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 230 on the Fortune 500 and is consistently listed among the most admired companies in the world. We're driven by a passion to help our clients build stronger, more agile and more innovative businesses. Cognizant enables global enterprises to address a dual mandate: to make their current operations as efficient and cost-effective as possible and to invest in innovation to unleash new potential across their organizations. What makes Cognizant unique is our ability to help clients meet both challenges. We help them enhance productivity by ensuring that vital business functions work faster, cheaper and better. And, our ability to conceptualize, architect and implement new and expanded capabilities allows clients to transform legacy models to take their business to the next level.

Cognizant Technology Solutions Corp

IT Service Desk

Become a member of our collaborative team of caring and compassionate professionals at Master Center for Addiction Medicine and you will be joining the field of comprehensive outpatient addiction medicine treatment, one of the fastest growing fields of medicine today. Our approach to addiction is comprehensive, evidence-based and individualized drawing on every tool that has been proven effective: medical treatment, education, psychiatry, professional counseling, testing/monitoring and peer support services.

Master Center for Addiction Medicine

Front Desk Patient Services Representative

partner JazzHR

Overall Position Description: Supports daily front desk operations by assisting guests throughout their stay, handling reservations and payments, maintaining accurate records, and coordinating with other teams to address guest needs. About Us: Our vision is to empower early-career professionals to achieve long-lasting professional success and financial independence while supporting companies in building workplaces that reflect and engage with the communities they serve.

Workforce Opportunity Services

Front Desk / Guest Services Agent

In this role, you will be responsible for: Providing responsive, high-quality IT support by resolving user inquiries and technical issues related to software, systems, hardware, audio-visual equipment, and mobile devices, ensuring minimal disruption and optimal productivity. Associate’s degree in computer science, IT, business administration, or a related field with two years’ full-time work-related experience in a multi-office, networked environment with multiple software packages and hardware devices.

For nearly 200 years, Hodgson Russ has had a philosophy and tradition of giving generously of our time, talent, and finances to the communities we serve. Our attorneys and staff serve on the boards of directors of more than 100 organizations, including those devoted to health care, education, the arts, civic and business interests, and social issues. At all levels, we encourage attorneys and staff to support community organizations with their time, skills, and passion. In addition to the hours we devote to charities, the firm is pleased to provide financial support to more than 250 worthy organizations.

Hodgson Russ LLP

IT Service Desk Specialist

Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security. Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines.

Customer Service Desk Jobs in the United States

Representative-Service Desk I - PRN NEW Indiana University Health Inc

Patient Services Representative - Front Desk Part-Time - Krikland, WA Lake Washington Dermatology

Service Desk Tech I Virginia Commonwealth University Health

Service Desk Analyst Altarum Institute

IT Service Desk Intern TensorWave

IT Service Desk Technical Trainer Zones, LLC

Service Desk Technician 2 Seattle University

Service Desk Technician Antero Technology Services

Clinical Service Desk Analyst I Banner Health

Service Desk Specialist (Tier I/II) Science Applications International Corp

AIT Associate IT Service Desk Analyst AdventHealth

Service Desk Technician - Nights Antero Technology Services

Senior Manager, IT Service Desk Immunome

Service Desk Team Lead (Day Shift) DecisionPoint | Cortek

Service Desk Product & Technical Specialist Accenture Federal Services

IT Service Desk Cognizant Technology Solutions Corp

Front Desk Patient Services Representative Master Center for Addiction Medicine

Front Desk / Guest Services Agent Workforce Opportunity Services

IT Service Desk Specialist Hodgson Russ LLP

PT Guest Service Agent (Front Desk Agent) - Homewood Suites Orlando Airport SENECA HOSPITALITY LLC

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