UNKNOWN

ADAPTED_NOW

The analyst is responsible for recording the details of reported IT service issues and service requests, and working to either restore service as quickly as possible, or alerting and/or escalating them to the appropriate specialist support groups. Leverage internal and external resources (knowledge bases; manuals; support sites; vendors) to answer questions and resolve issues.

CB&S Bank

Service Desk Analyst I

FEED

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). Directs Service Desk team members in their day-to-day activities by serving as an escalation point for issues referred to by Service Desk team members, clients or other teams.

Unisys is a worldwide information technology company. We provide a portfolio of IT services, software, and technology that solves critical problems for clients.
We specialize in helping clients secure their operations, increase the efficiency and utilization of their data centers, enhance support to their end users and constituents, and modernize their enterprise applications. To provide these services and solutions, we bring together offerings and capabilities in outsourcing services, systems integration and consulting services, infrastructure services, maintenance services, and high-end server technology.

Unisys Corp

Team Lead/Supervisor Service Desk

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Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services.

HOUR

Zones, LLC

Service Desk Analyst

Assist customers with services such as applying for Giant Eagle Advantage Cards, using the Dress for Success dry cleaning service, purchasing money orders, completing MoneyGram transactions and carrying out lottery transactions. Our Service Desk Team Members must ensure that each guest discovers the pleasure of tasting incredible food and our passion for providing it at every turn.

Founded in 1931, Giant Eagle, Inc. is one of the largest family-operated companies in the US and operates over 416 Giant Eagle, GetGo and Market District stores. As we continue to grow and expand, our commitment to our core values and the well-being of our Team Members, customers, and our communities is as strong as ever. Giant Eagle, Inc. strives to be a best place to work in the eyes of the nearly 36,000 individuals who work in our stores, pharmacies, warehouses and in our corporate offices. At Giant Eagle, you'll have the opportunity to develop a real career with countless opportunities for you to grow with us. The way we conduct business and treat one another – our Team Members, customers, community members and valued partners – defines what the Giant Eagle culture is all about.

Giant Eagle Inc

Service Desk

Experience with Active Directory; ITSM ticket resolution platforms such as ServiceNow; workstation imaging; mobile-device management, device issuance, account administration, and mobile-device troubleshooting; iPhone devices and Purebred software; and Intune devices and Intune software on mobile devices. Serve as a primary point of contact for end users and provide ongoing support, monitoring, and lifecycle management of incident tickets across AFOSI computer networks and systems at differing classification levels, including controlled unclassified information, Secret, Top Secret, and Counterintelligence.

<p style="color: rgba(86, 86, 86, 1); font-size: 15px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; line-height: 30px; orphans: 2; outline: 0 none invert; text-align: left; text-decoration: none; text-indent: 0; text-transform: none; vertical-align: baseline; white-space: normal; word-spacing: 0; padding: 0; margin: 0 0 20px; border: 0 none currentColor">DDC is a tribally-owned holding corporation that was established in 2004 to provide viable economic opportunities for the Navajo Nation. Headquartered in Window Rock, AZ, we are committed to preserving our rich culture through a continual focus on core values. Through strategic growth, we have dynamically expanded our family of companies while supporting the Navajo Nation.
<p style="color: rgba(86, 86, 86, 1); font-size: 15px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; line-height: 30px; orphans: 2; outline: 0 none invert; text-align: left; text-decoration: none; text-indent: 0; text-transform: none; vertical-align: baseline; white-space: normal; word-spacing: 0; padding: 0; margin: 0; border: 0 none currentColor">Our subsidiaries provide professional and technical IT and environmental services to a broad portfolio of commercial, tribal, and federal clients.

Diné Development Corporation

Intermediate Service Desk

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Employees should expect constant exposure to artificial lighting, screen time, and digital and office equipment, with occasional noise fluctuations, temperature changes, limited natural lighting, and mobility throughout the building. Additional responsibilities include imaging and deploying workstations, creating and maintaining knowledge base documentation, and following established processes to deliver consistent, high-quality support.

Peckham

Peckham Service Desk Associate

Giant Eagle

Service Desk Team Member

We deliver targeted, industry‑focused solutions including patient engagement, predictive analytics, healthcare cloud hosting, system integration and interoperability, clinical and claims application implementation, revenue cycle management, policy administration, and core managed infrastructure and business process services. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses.

NTT DATA Services, LLC

Clinical Service Desk- Epic-BA

ESSENTIAL DUTIES & RESPONSIBILITIES** **Leadership and Strategy** + Build and maintain a high-performance team by recruiting, developing, and mentoring skilled and motivated professionals in a collaborative environment that fosters a culture of excellence, teamwork, innovation, and continuous improvement. **COMPLIANCE & INTEGRITY:** Consistently supports compliance and Workplace Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and 24 Hour Fitness' policies and procedures.

YEAR

24 Hour Fitness, INC.

Manager, IT Service Desk

24 Hour Fitness

The ideal candidate will bring expertise in Windows Server, Red Hat Enterprise Linux (RHEL), virtualized environments, and user-facing support, alongside a proactive and resourceful attitude to help resolve technical challenges for local and geo-graphically dispersed stakeholders. Certifications (CWF Requirements): Candidates must satisfy Cybersecurity Workforce Framework (CWF) ID 451 (System Administrator - Intermediate Level) requirements, as outlined by Navy COOL.

SAIC is a premier Fortune 500® technology integrator driving our nation's digital transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, IT modernization, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are a team of 26,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.

Science Applications International Corp

Service Desk Specialist

Key responsibilities include acting as the main point of contact (POC) for clients, coordinating the onboarding process, managing project buildouts, overseeing the use of project management tools like NetSuite, and facilitating coordination among subcontractors, third-party vendors, and both field and remote migration resources. Furthermore, the role expands to include the coordination and management of Building Systems Refresh Projects and Brand Initiative Projects, requiring keen oversight on Salesforce queue management, opportunity assessment, and the orchestration of quotes with Sales Representatives and Engineers.

Allbridge

Service Desk Engineer II (The Woodlands, TX or Remote)

Together with over 87,000 employees across 40 countries and our global network of partners, LTM - a Larsen & Toubro company - owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship.

LTM Ltd

Service Desk Lead Bilingual

This role provides first- and second-level support for end users, manages incidents and service requests, assists with user onboarding and offboarding, supports endpoint and mobile device management, and collaborates with other IT teams to ensure reliable technology services. Redwood Trust, Inc. (NYSE: RWT) is a specialty finance company focused on making credit sensitive investments in residential loans and other mortgage-related assets, with the goal of delivering a stable and growing stream of attractive earnings and dividends for our shareholders.

Redwood Trust Inc

Service Desk Engineer

Please be aware that certain positions may require the applicant to either 1) be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or 2) be eligible to obtain an export control license or license exception from the Bureau of Industry and Science & U.S. Department of Commerce. Learns the client's business and maintains a strong client focus to understand the impact of their work when working on tickets and assigned tasks.

ZT Systems

Service Desk Technician

FLSA: Non-Exempt Temporary/Continuing: Continuing Part-Time/Full-Time: Full-Time Union Group: Clerical-Technical Association (MEA-NEA) Term of Position: 12 Month At Will/Just Cause: Just Cause Summary of Position: The IT Service Desk Specialist 2 provides daily operational support to the ITS Call Center and is primarily responsible for overseeing student employees assigned to the Call Center. Responsibilities include dispatching and routing support tickets, processing new-hire technology requests, administering data security and access requests for Banner, Xtender, and WebFOCUS, maintaining Banner security groups and classes, and coordinating annual access reviews with university data owners.

Ferris State University

IT Service Desk Specialist 2

Service Desk: Provide customer-focused technical support by phone, chat, email, and in person; troubleshoot common account, Microsoft 365, Windows, peripheral, and virtual-desktop issues; assist with tickets, device setup, onboarding, knowledge articles, and self-service resources. Program Summary: Cambridge’s Next Step 11-week paid summer internship program (May 17 – July 30) gives students the opportunity to gain valuable insight into both their chosen field and the financial service industry while working on meaningful projects that contribute to business outcomes.

EPC Eneric Petroleum

IT Operations Intern - Service Desk, Infrastructure, Prod Support

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FULL_TIME

This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise.

Versiti, Inc.

Service Desk/ Support Specialist - 2nd Shift, Weekdays

[AW]-iCims

ServiceNow Proficiency: Utilize ServiceNow to manage incident tracking, ticketing, and reporting, ensuring efficient workflow and accurate documentation while leveraging the platform's features to enhance service delivery and support processes. Advanced Technical Support: Resolve complex technical issues for end-users, utilizing deep knowledge of systems and applications to deliver high-quality, timely support.

NANA Regional Corporation Inc

Service Desk Analyst (Secret Required)

One of the nations elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. The ITS Service Desk is the first point of contact for students, faculty, staff, and constituents of the University when associated with requesting and receiving support for technologies provided by ITS.

Florida State University

Service Desk Fall Pool

The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats; fosters thought leadership and creates growth opportunities. Management of Exchange Online, SharePoint Online, Teams, OneDrive for Business, Cloud App Security, Intune, and Azure Active Directory.

Customer Service Desk Jobs in the United States

Service Desk Analyst I CB&S Bank

Team Lead/Supervisor Service Desk Unisys Corp

Service Desk Analyst Zones, LLC

Service Desk Giant Eagle Inc

Intermediate Service Desk Diné Development Corporation

Peckham Service Desk Associate Peckham

Service Desk Team Member Giant Eagle

Clinical Service Desk- Epic-BA NTT DATA Services, LLC

Manager, IT Service Desk 24 Hour Fitness, INC.

Service Desk Specialist Science Applications International Corp

Service Desk Engineer II (The Woodlands, TX or Remote) Allbridge

Service Desk Lead Bilingual LTM Ltd

Service Desk Engineer Redwood Trust Inc

Service Desk Technician ZT Systems

IT Service Desk Specialist 2 Ferris State University

IT Operations Intern - Service Desk, Infrastructure, Prod Support EPC Eneric Petroleum

Service Desk/ Support Specialist - 2nd Shift, Weekdays Versiti, Inc.

Service Desk Analyst (Secret Required) NANA Regional Corporation Inc

Service Desk Fall Pool Florida State University

Service Desk Analyst - Cleared Delivery Summit 7 Systems

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