UNKNOWN

FEED

Prioritize, schedule and escalate problems, evaluate documented resolutions, test fixes to ensure problem has been adequately resolved, analyze trends for ways to prevent future problems and alert management to emerging trends in incidents. Identify and learn appropriate software and hardware used and supported by the organization, to include accessing software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution.

HOUR

City Of College Station

IT Service Desk Representative

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In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.

StratAcuity Staffing Partners Inc

Tier 1 Service Desk Agent - Applications

FULL_TIME

The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Management of Exchange Online, SharePoint Online, Teams, OneDrive for Business, Cloud App Security, Intune, and Azure Active Directory.

YEAR

Summit 7 Systems

Service Desk Analyst

Talent Acquisition

PART_TIME

Working for Goldfish Swim School will allow you to provide children and families with necessary life skills to combat the ever-growing drowning statistics. In addition, here are some additional safety precautions and procedures we follow: Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas.

Goldfish Swim School - Decatur

Customer Service/Front Desk

We are committed to delivering exceptional service and creating memorable moments for our guests, and we are looking for dedicated individuals to join our team and help us achieve this goal. In this role, you will be the first point of contact for guests and will play a crucial role in providing exceptional customer service and creating a positive experience for our guests.

Holiday Inn Express & Suites

Front Desk Guest Service Associate

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You will be challenged to assist guests with questions about programs, services, and facilities; process admissions, registrations, memberships, and rentals; answer and route phone calls; and provide general administrative support. The Maple Grove Community Center is seeking friendly, outgoing, and customer-focused individuals to join our team as Customer Service- Front Desk staff.

League of Minnesota Cities

Customer Service - Front Desk - Maple Grove

Service Desk Manager for ERP Apps

Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example warranty through enterprise). The Service Request Management teams receive a wide variety of requests from Contract Technical Representatives (CTR) including access to applications, software enhancements, computer upgrades and new mobile phones.

Everything we do is built on our commitment to do the right thing for our customers, our employees, and our communities. Learn more about the values and culture that are the foundations of our business.

Leidos

Service Desk SRM Technician

We’re looking for a Tier 2 Service Desk Technician with a solid background in Customer Service and Windows operating systems to work within classified environments, providing in-depth support and leading problem-solving and implementation efforts for specific software and hardware for customers in support of critical missions. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements.

Booz Allen is an advanced technology company. We build commercial-grade products and solutions for America’s most critical defense, civil, and national security priorities.

Booz Allen Hamilton

Tier 2 Service Desk Technician

For take-home assignments or role-specific assessments where AI use is permitted, we request transparency on which specific tools were used and how the tools were used and expect an explanation of your approach, contributions, and decision-making. The Service Desk Analyst position works onsite and provides level 1 & 2 telephone, hardware, software, how‐to support, escalations, IT service management and customer service.

Arhaus

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The Customer Care Desk Associate would run the store phone/switchboard and assist customers with returns, questions, complaints, and directions around the store, along with other assigned duties that would ensure that the customer has an efficient, pleasant shopping experience. Associates hired into a full-time role will become eligible for the following benefits effective their 91st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.

Blain's Farm & Fleet

Customer Care Desk Associate

The Front Desk Receptionist and Customer Service Representative will also troubleshoot product and service issues across departments by clarifying and documenting customer complaints, determining the cause of the problem; selecting and expediting the best solution, and following up to ensure a resolution and customer understanding. Company Overview Window World is the largest exterior remodeler in the United States and we are looking for highly motivated professionals to offer a best-in-class customer experience in support of our wide array of residential exterior remodeling products.

Window World

Bilingual Front Desk Receptionist and Customer Service Representative

OTHER

The Service Desk Technician will provide services and support for a wide variety of customers, including multiple subscribers to the Company’s monitoring and contract Service Desk offerings. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.

Trace3

Service Desk Technician (Remote)

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The Customer Service Desk (CSD) Helpdesk Technician serves as the primary IT focal point for HQ USSPACECOM personnel, providing comprehensive technical support across multiple facilities. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

TekSynap Corp

Customer Service Desk (CSD) Helpdesk Technician (Temporary)

We are seeking a strong Tier 2-3 Service Desk/Field Technician to provide remote and on-site support for small and medium-scale enterprise business networks. This position requires travel to client sites within the Washington, DC metro area (50-75% in the field), after-hours and/or weekend work as needed to meet client needs.

Your Way IT Solutions

IT Service Desk- Field Technician

We strive to help every community succeed-strengthening available resources, establishing proven practices that lead to long-term growth and value for those living in, working for and affiliated with the community. The program will conclude with a presentation to the senior leadership team, highlighting both the project outcomes and the overall internship experience.

Life Care Companies LLC

IT Service Desk Intern

In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Technical Skills: Proficiency with ServiceNow or similar service management software, remote troubleshooting tools, Active Directory administration, and software patch management systems.

Possess the ability to fulfill any and all office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer entry, participating in filing activity, lifting and carrying office supplies. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Companies since 2018.

Edgewater Federal Solutions

Service Desk Technical Lead

For remote/hybrid positions: an essential function of this position is that you be available on camera when interacting with ePlus employees, customers, vendors, and/or business partners; this position also requires that you maintain reliable high speed internet access (currently defined as upload/download speeds of at least 50 Mbps download / 15 Mbps upload) and reliable cell phone service. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

ePlus engineers transformative technology solutions for the most visionary organizations in the world. Through our master architects, engineers, and consultants, we see our clients’ horizons and craft sustainable IT roadmaps to get them there. Then we make it happen. This takes imagination, relentless client service, and the tenacity to enable our clients to achieve their visions. Our deep partnerships with top manufacturers—many who look to us for their own technology needs—keep us immersed across the IT ecosystem. From strategy to fulfillment to managed services, we enable our clients to realize what it means for technology to do more.

ePlus

Service Desk Analyst I (Shift Sat-Wed 4pm-1am EST), Req #1470

Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. You will be working alongside Product managers, architects, engineers, developers, logistics teams, quality teams, and service teams to help bridge and close the gap between engineering and customer escalation issues.

Zones simplifies information technology by providing end-to-end capabilities and acting as a singular point of contact for hardware solutions and software licensing. Our expertise carries over to Zones lifecycle management services such as technology assessments, data center engineering, virtualization and cloud computing planning, and software asset management.
 
 <ul>
 <li>
 Multinational technology procurement and fulfillment </li><li>
 Solutions across mixed categories - servers, networking, storage, security and software</li><li>
 Zones configuration and integration centers for custom fulfillment and delivery</li><li>
 Specialized solution architects provide IT assessments and facilitate strategic planning</li><li>
 Lifecycle management services from initial project planning to IT asset disposition</li><li>
 Established partnerships with major hardware manufacturers and software publishers</li><li>
 Culture of five star service excellence that earns industry recognition</li>
</ul>

Zones dedicated teams serve organizations of every size and in specialized markets including:

<ul>
<li>
 Small and Medium-Sized Businesses</li><li>
 Enterprise</li><li>
 SLED (State, Local, Education)</li><li>
 Healthcare</li><li>
 Retail &amp; Hospitality</li>
</ul>

Zones Mission
 
At Zones, our mission is to be a single source for our clients to gain the knowledge, expertise and IT infrastructure to achieve their goals.
 
 
 

Zone perks include:
<ul>
<li>Fitness Program</li>
<li>Catered Lunches</li>


<li>Onsite Massage Therapy</li>

<li>Ongoing classroom, online and one-to-one training that positions you for success with your clients</li>
<li>Compensation-boosting incentives, contents and prizes</li>
<li>Commuter assistance programs</li>
<li>Referral bonus program</li>
<li>Sports league team sponsorships</li>
</ul>

Customer Service Desk Jobs in the United States

IT Service Desk Representative City Of College Station

Tier 1 Service Desk Agent - Applications StratAcuity Staffing Partners Inc

Service Desk Analyst Summit 7 Systems

Customer Service/Front Desk Goldfish Swim School - Decatur

Front Desk Guest Service Associate Holiday Inn Express & Suites

Customer Service - Front Desk - Maple Grove League of Minnesota Cities

Service Desk Manager for ERP Apps StratAcuity Staffing Partners Inc

Service Desk SRM Technician Leidos

Tier 2 Service Desk Technician Booz Allen Hamilton

Service Desk Analyst Arhaus

Customer Care Desk Associate Blain's Farm & Fleet

Bilingual Front Desk Receptionist and Customer Service Representative Window World

Service Desk Technician (Remote) Trace3

Customer Service Desk (CSD) Helpdesk Technician (Temporary) TekSynap Corp

IT Service Desk- Field Technician Your Way IT Solutions

IT Service Desk Intern Life Care Companies LLC

Service Desk Analyst StratAcuity Staffing Partners Inc

Service Desk Technical Lead Edgewater Federal Solutions

Service Desk Analyst I (Shift Sat-Wed 4pm-1am EST), Req #1470 ePlus

Service Desk Engineer Zones, Inc.

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