Customer Service Technician Jobs

Customer service technicians help customers resolve technical problems they're having with products or services. They typically deliver technical advice from a remote location via the phone or instant messaging, but some provide assistance in person.

A customer service technician has a number of duties including:
• Guiding people through the installation of new products and services
• Responding to technical problems customers have with products or services
• Training customer service representatives within an organization on new programs and systems.