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The Supervisor must understand the integration of people, processes, and tools within the overall delivery environment, and will be responsible for planning, scheduling, communicating, coordinating resources, and managing day-to day tasks to sustain and improve. As a part of this management, the Operations Supervisor will be responsible for providing high-level technical assistance to the team and ensuring service and support is provided to clients at agreed levels.

At Milestone, we know IT, and we&rsquo;re consistently driving innovation in infrastructure operations to improve the overall customer experience. As a Managed Services Provider (MSP), we use technology intelligently to make IT infrastructures smarter, streamlined, and ultimately, more successful.
Our seasoned professionals deliver services based on Milestone&rsquo;s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to your company and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients.
Since our inception in 1997, our clients have benefited from more efficient operations and a renewed focus on employee development and business innovation. When founder, Prem Chand, started Milestone Technologies, Inc. he aimed to solve the growing problem of IT Relocation for Silicon Valley businesses. Today, with more than 2,000 employees serving a substantial client base of over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe.

Milestone Technologies Inc

Service Desk Operations Supervisor

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DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.

IT Service Desk Analyst - Bilingual

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The role is responsible for troubleshooting hardware, software, network, and user account issues while delivering exceptional customer service through multiple support channels. The Service Desk Support Specialist (Intermediate/Senior) provides Tier II technical support for enterprise IT environments, ensuring reliable operation of mission-critical systems.

Vets Hired

Service Desk Support Specialist (Intermediate/Senior)

Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component. Demonstrate exceptional communication, interpersonal, and leadership skills to build strong relationships, and stay current with the latest technologies and industry best practices to recommend new tools and methodologies.

Our Mission
Our mission is empowering our nation through a diverse and skilled workforce securely delivering innovative technology, consulting services and digital solutions for our customers’ mission success, every day.

Our Vision
Our vision is Securing the Future as the most trusted partner for U.S. Defense, Intelligence and Federal Civilian customers through the power of One ManTech. When these agencies think of an essential partner for their national and homeland security needs, they think ManTech.

Our Values
Our values are grounded in a bedrock of truth, integrity and caring for each other and the mission. We hold steadfast to:

• TRUST – We earn and protect the trust of our customers, employees and investors through an enduring foundation of respect, fairness, credibility and honoring our commitments, always.

• INCLUSION – We are an inclusive, diverse and talented workforce with a passion for mission success, intellectual capital, creativity and integrity. Our high ethical standards and investment in our people build confidence with our customers.

• QUALITY– We deliver exceptional quality to customers through differentiated technology solutions and an uncompromising focus on excellence, value and innovation.

ManTech International Corp

Senior Enterprise Service Desk Technician

Job Title : Front Desk / Sales and Service Representative Reports to : General Manager and Assistant General Manager FLSA Status : Non-Exempt Summary: As a Front Desk Receptionist at Goldfish Swim School, you will be the first point of contact for members and guests, playing a key role in delivering a positive customer experience. This role involves greeting families, answering phone calls, responding to inquiries, scheduling swim lessons, handling registrations and payments, and maintaining a clean, organized front desk area.

HOUR

Southeastern PA

Front Desk / Sales and Service Representative

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In addition, the IT Service Desk Specialist may help manage mobile devices, maintain device configurations, deploy software and patches, help manage active directory accounts, and maintain security and encryption settings for computers and devices. Install, configure, test, maintain, monitor, and troubleshoot end user workstation software/hardware, networked peripheral devices, and networking software/hardware products.

Work For Warriors Georgia

IT Service Desk Spec

The Service Desk Technician III is a mid-level Tier 2 resource handling moderately complex incidents, receiving escalations from junior staff, and owning restricted technical areas over longer time-based durations. The Service Desk at OneOncology serves as the primary point of contact for all technology-related issues, responding to end-user incidents and service requests while acting as a key liaison between customers and the Technology organization.

OneOncology

Service Desk Technician III

In this role, the Service Desk Specialist resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network,system/application access, and telecommunications systems. CyberLinx Solutions, LLC is seeking a strong Service Desk Specialist with proven ability to multi-task and to prioritize rapidly changing task assignments.

CyberLinx Solutions

Service Desk Specialist

Position : Member Services Representative - Front Desk Reports to : General Manager (GM)/ Assistant Manager (AM) / Shift Lead Department : Operations Purpose : Help promote our Judgement Free Zone, by representing our core values and adhering to our business drivers during each scheduled shift. PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.

Excel Fitness

Member Services Representative "Front Desk"

FULL_TIME

This is more than a traditional front desk role — the Front Desk Agent helps oversee daily operations, supports housekeeping flow, assists guests throughout their stay, and steps in where needed, including laundry and light operational support, to ensure an excellent guest experience. This hands-on position is responsible for guest check-ins and check-outs, reservations, guest service, and helping ensure the property runs smoothly each day.

KLM HOLDINGS AND DEVELOPMENT LLC

Front Desk / Guest Service

ADAPTED_NOW

Support for the contract will consist of program management; logistics; asset management; engineering; customer service; research and development of new capabilities; test and evaluation; manpower, training, and personnel; new equipment fielding and training; financial management; information assurance; cybersecurity; and 24X7 enterprise services operations and sustainment. Have an in-depth technical knowledge of expeditionary and garrison SCINet systems, specifically SCINet network, workstation, storage, and Enterprise Service systems and connections.

YEAR

UIC Government Services (UICGS) and its Bowhead family of companies are a division of Ukpeaġvik Iñupiat Corporation (UIC), an Alaskan Native Corporation (ANC). UIC is one of the largest ANC’s in Alaska, and combined with UICGS/Bowhead, we offer a wide variety of services to defense and civilian government agencies that reach across multiple disciplines, the U.S., and the world. With our excellent management team and great range of services in the areas of Information Technology, Logistics & Marine, Manufacturing & Products, Program Management and Operations, and Systems & Technology, we perform over 250 contracts worldwide with innovative business solutions in areas such as engineering, maintenance services, manufacturing, information technology, program support, logistics/base support, and procurement. Collectively, our 3,500+ employees of the Bowhead family of companies, UIC, UIC Government Services, UIC Government Construction, and UIC Commercial remain committed to delivering quality results to ensure our customers’ success. Headquartered in Virginia, we are a fast-growing, multi-million-dollar corporation consistently recognized as one of the top 25 8(a) certified small business companies for government contracting.

Bowhead

Service Desk Specialist, Lead

Bowhead / UIC Technical Services Jobs

Productivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services.

Lake Washington Dermatology

Patient Services Representative - Front Desk - Krikland, WA

ServiceNow Proficiency: Utilize ServiceNow to manage incident tracking, ticketing, and reporting, ensuring efficient workflow and accurate documentation while leveraging the platform''s features to enhance service delivery and support processes. The pay and benefits provided for this position will meet or exceed the minimum required amounts detailed in the wage determination issued by the Department of Labor and made applicable to this position, as incorporated into CACI's government contract for the work location.

CACI International Inc

Enterprise Service Desk Associate Technician

Our ideal candidate will have a broad skill set including strong relationship management and negotiations skills, people leadership and development, analytical horsepower, excellent business judgment, deep curiosity about how things work, and a passion for helping create a world class service experience for our client and their global users. We are looking for a smart, analytical and innovative leader who can help solve these problems in a scalable way and will support rapid growth and our client's long-term business strategy under the guidance from our Global Service Operations Management Team.

Service Desk Operations Manager

Established in 1769 and set against the backdrop of the Green Mountains, the property blends timeless charm with modern amenities, including a championship 18-hole golf course, full-service spa, multiple dining outlets, and extensive meeting and wedding space. As a four-season destination, The Equinox attracts a diverse mix of leisure, corporate, and event guests year-round, providing team members with dynamic, well-rounded hospitality experience.

EOS Hospitality

Guest Service Agent / Resort Front Desk Agent

Requirements: At least one year of working knowledge of Microsoft Office (including Excel), with a demonstrated ability to learn new computer programs quickly, including reservation and booking systems. If you’re friendly, organized, and thrive in a fast-paced environment, the Guest Services Representative role at Western Camps Inc. could be the perfect fit for you.

Western Camps

Front Desk (Guest Services)

You will be responsible for supporting and troubleshooting a variety of technologies (network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, network devices, communication devices (cellphones, desk phones) adhering to contracted service level agreements. You'll be responsible for delivering professional, high quality services directly to end users, providing both remote and in-person support for new installations and break/fix incidents.

Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can’t be done, solving the most daunting challenges facing our customers.

Peraton

Service Desk Technician

[AW]-iCims

Preferred Qualifications: Prior experience supporting U.S. Military Command operations, Joint Operations Centers (JOC), or Department of Defense enterprise service desks. Logging, prioritizing, tracking, and documenting user incidents, service requests, and technical outages within enterprise ticketing platforms.

Enterprise Service Desk Remote Support Technician

The Service Desk Analyst provides front-line technical expertise to technology consumers within the Mitsubishi Power organization, delivering break-fix technical support, configuring user accounts, provisioning workstations, updating inventory, maintaining documentation, and performing first-line troubleshooting for network, infrastructure, and application problems as they arise. Technical aptitude and excellent problem-solving capabilities equip the Service Desk Analyst with the ability to rapidly respond to unexpected and unique technical faults, ensuring smooth delivery of technology services to consumers throughout the organization.

Mitsubishi Heavy Industries Ltd

Service Desk Analyst

Wipfli LLP is a licensed independent CPA firm that provides attest services to its clients, and Wipfli Advisory LLC provides tax and business consulting services to its clients. The Service Desk Specialist II provides quality technology support to firm clients with a high degree of customer satisfaction, technical expertise, and timeliness.

Customer Service Desk Jobs in the United States

Service Desk Operations Supervisor Milestone Technologies Inc

IT Service Desk Analyst - Bilingual DPR

Service Desk Support Specialist (Intermediate/Senior) Vets Hired

Senior Enterprise Service Desk Technician ManTech International Corp

Front Desk / Sales and Service Representative Southeastern PA

IT Service Desk Spec Work For Warriors Georgia

Service Desk Technician III OneOncology

Service Desk Specialist CyberLinx Solutions

Member Services Representative "Front Desk" Excel Fitness

Front Desk / Guest Service KLM HOLDINGS AND DEVELOPMENT LLC

Service Desk Specialist, Lead Bowhead

Patient Services Representative - Front Desk - Krikland, WA Lake Washington Dermatology

Enterprise Service Desk Associate Technician CACI International Inc

Service Desk Operations Manager Milestone Technologies Inc

Guest Service Agent / Resort Front Desk Agent EOS Hospitality

Front Desk (Guest Services) Western Camps

Service Desk Technician Peraton

Enterprise Service Desk Remote Support Technician ManTech International Corp

Service Desk Analyst Mitsubishi Heavy Industries Ltd

Service Desk Specialist II Wipfli LLP

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