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Considering a job in customer service?
A customer service representative can work in a variety of industries, including healthcare, retail, financial services, among others. Many customer service representatives (CSR) work in call centers, although those in healthcare settings will work in hospitals and clinics. The job requires frequent interaction with people.
Also, consider searching for work from home and remote customer service jobs; they're more widely available post-COVID-19.
On a typical day, duties include:
- Answering questions from customers
- Resolving concerns
- Handling complaints
- Maintaining current customer records.
Advice articles related to CRS jobs:
Skills needed for Customer Service Superstars
Example cover letter for customer service positions
Other customer service jobs to consider:
A Customer Service Representative is typically paid between $12.50 to $18.00 an hour. CSRs working in specific industries may qualify for higher pay based on experience and knowledge of the industry. Other factors such as company size and location play a role in determining an individual’s pay.
Estimated salaries for these Customer Service jobs:
Today's top locations for Customer Service Jobs: