Strategic Communications Coordinator Skidmore CollegeStrategic Communications CoordinatorSaratoga Springs, NY$63,000–$65,000 / yearFull timeSupports media relations objectives, strategies, and tactics through timely responses to incoming media inquiries and proactive promotion of College priorities; Drafts media advisories and press releases; Monitors media trends in higher education; Oversees tracking and measuring of media placements. The Coordinator must have a keen sense of storytelling, superior judgment and communications skills, and desire to stay current with evolving tools and digital marketing trends in order to engage current and prospective students, parents, alumni, donors, employees, and the general public.
Marketing & Communications Manager JobotMarketing & Communications ManagerSonoma, CA$100,000–$120,000 / yearWe are seeking a Marketing & Communications Manager who is passionate about mission focused communications and can bring our stories to life across multiple platforms while helping expand our reach and deepen relationships with donors, community partners, and the people we serve. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Manager, Communications Best Buddies InternationalManager, CommunicationsMiami, FL$50,000–$55,000 / yearThis role also requires strong cross-department collaboration with teams where communications efforts overlap, including working closely with staff overseeing Best Buddies’ website, email marketing, social media, special events, and sponsor relations initiatives to ensure aligned messaging and maximized media opportunities. Best Buddies International is a nonprofit 501(c)(3) organization dedicated to establishing a global volunteer movement that creates opportunities for one-to-one friendships, integrated employment, leadership development, inclusive living, and family support for individuals with intellectual and developmental disabilities (IDD).
Steinman Communications, Inc.- Director of Community Impact & Grantmaking Steinman CommunicationsSteinman Communications, Inc.- Director of Community Impact & GrantmakingLancaster, PA$70,000–$80,000Full timeYou will help identify emerging opportunities, guide strategic funding initiatives, cultivate high-impact partnerships, support fundraising efforts, and oversee programs designed to improve quality of life across the Lancaster community. We welcome applications from both experienced professionals and recent graduates who have demonstrated leadership through volunteer, community, or civic engagement.
NewCommunications Specialist Sparks GroupCommunications SpecialistLaurel, MD$30–$35 / hourThis position will work closely with the Project Outreach Manager to help ensure residents, businesses, community organizations, and elected officials receive timely, accurate, and easy-to-understand information regarding construction activities and project impacts. The ideal candidate is an organized, customer-focused communications professional who enjoys working with the public, coordinating multiple projects simultaneously, and translating technical information into clear, engaging communications.
NewSenior Communications Manager VoltSenior Communications ManagerNew York, NY$80–$90 / hourWe’re seeking a hybrid internal advisory consultant + communications manager who can translate complex technology and architecture strategies into clear, compelling executive narratives and scalable divisional communications. 7+ years experience in one or more of: internal consulting, advisory/management consulting, technology strategy, enterprise architecture enablement, program communications, or executive communications.
Marketing and Communications Manager JobotMarketing and Communications ManagerCharlotte, NC$100,000–$120,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The ideal candidate will be responsible for developing and implementing a comprehensive communications strategy, managing marketing projects, and serving as the central point for drafting and approving marketing materials.
NewCommunications, Partnerships & Market Development Associate JobotCommunications, Partnerships & Market Development AssociateJeffersontown, KY$70,000–$80,000 / yearThe organization works across multiple sectors—including residential, commercial, agriculture, and transportation—to support workforce development, promote best practices, and fund research that enhances operational efficiency and long-term sustainability. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewSpecialist, Communications (Disney Signature Experiences) Disney ExperiencesSpecialist, Communications (Disney Signature Experiences)Celebration, FL$75,700–$101,400 / yearAs part of the Disney Signature Experiences (DSE) Communications and Public Affairs team, the Specialist, Communications will contribute to integrated communication strategies for several Disney Signature Experiences businesses, including Disney Cruise Line; Disney Vacation Club; Storyliving by Disney; Adventures by Disney; National Geographic Expeditions; Aulani, a Disney Resort and Spa; and Golden Oak. Capture and edit videos for long- and short-form content in a variety of creative editing styles and video formats, including using a range of equipment and software which includes professional-grade cameras, Adobe Creative Suite and more.
NewSenior Unified Communications Engineer CHS IncSenior Unified Communications EngineerInver Grove Heights, MNThis role will play a key part in our ongoing transformation to Microsoft Teams Voice and Contact Center as a Service (CCaaS) platforms such as Five9, ensuring reliable, scalable, and secure unified communications across CHS. CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world.
NewCommunications Specialist, SME CredenceCommunications Specialist, SMEEl Segundo, CA$180,000–$240,000Credence is seeking a Communications Specialist Subject Matter Expert supporting the Strategic Communications Directorate of the United States Space Force (USSF), Space Systems Command (SSC) Command Staff Support contract. Offer ideas on how to leverage all available communication channels and work to execute communication campaigns across multiple platforms, including conferences, in-office events, media relations, social media, websites, articles, videos, etc.
NewDirector Corporate Communications JouléDirector Corporate CommunicationsParsippany, NJ$135,000–$170,000 / yearJoin a growing biopharmaceutical organization where communications plays a critical role in shaping corporate reputation, supporting key business milestones, and translating complex science into meaningful stories. This is an opportunity to work closely with executive leadership and cross-functional teams to drive both external and internal communications initiatives across a fast-paced, highly visible environment.
NewSecurity Communications Dispatcher Cedar PointSecurity Communications DispatcherNorwalk, OH$16 / hourSee Cedar Fair Terms & Conditions at https://www.sixflags.com/terms-of-use and Privacy Policy at https://www.sixflags.com/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Monitor CCTV systems, weather software, and communicates via text messaging services; making appropriate notifications when directed.
NewSenior Specialist, Systems Engineering (Counter Communications Systems) L3Harris TechnologiesSenior Specialist, Systems Engineering (Counter Communications Systems)Colorado Springs, CO$92,500–$171,500 / yearL3Harris is seeking a senior professional with strong knowledge is system engineering to support the CMSS program in its Surveillance Systems division, with sustainment of the current block 10.2 weapons system, and future sustainment of Meadowlands. The systems engineer will be responsible for managing complex projects or processes with general oversight, leading technical design management and obsolescence systems design, development, and testing.
NewInternal Communications Specialist Vaco LLCInternal Communications SpecialistDublin, OH$26–$30 / hourDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. This role is best suited for someone with 2–3 years of experience in internal communications, corporate communications, marketing, or public relations who enjoys writing, editing, and coordinating communications.
NewCommunications Manager III- #26-17142 US Tech Solutions, Inc.Communications Manager III- #26-17142Virtual, OHUncover and execute proactive storytelling initiatives that extend past launch cycles, focusing on landing coverage for Gen-Z trends, creator-led case studies, cultural music milestones, and trending content. Spearhead media relations for various product debuts, securing placement across tech and consumer publications, next-generation media, and within social publisher and creator networks.
NewCommunications Specialist Kforce Inc.Communications SpecialistJuno Beach, FL$30–$34.25Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers.
NewRadio Communications Manager Sparks GroupRadio Communications ManagerSuffolk, VAQualifications/Background Profile : Graduation from high school, supplemented by vocational course work in computers, electronics, or a related field, and 3 years of experience in communications engineering work; or any equivalent combination of training and experience which provides the required skills, knowledge and abilities. Work involves sound engineering development, implementation and operation of digital microwave, radio, two-way radio, public safety radio communications systems and commercial communications circuits.
NewCommunications Specialist System OneCommunications SpecialistPensacola, FLCollaborate closely with team members, cross-functional partners, and key stakeholders to ensure communications are aligned, timely, and impactful. • Demonstrate the ability to create and execute communication plans across multiple channels (intranet, email, digital platforms, etc.).
Unified Communications Engineer MANTECHUnified Communications EngineerChantilly, VASupports the enterprise program with the installation of local and/or remote data and voice communications equipment to include but not limited to voice terminals, video conferencing units, concentrators, minicomputers, central processing units, and facsimiles. Experience with Cisco VTC codes, Cisco VoIP endpoints, Cisco Unified Call Manager (CUCM) version 11.5 or later, Cisco Meeting Server, Cisco Telepresence Management Server or VQ Conference Manager.
Specialist/Sr Specialist, Communications American AirlinesSpecialist/Sr Specialist, CommunicationsFort Worth, TXThe Specialist/Senior Specialist of Corporate Communications is part of American’s Global Engagement team, a dynamic and collaborative group that helps shape the company's actions, drives engagement with internal and external stakeholders, and builds and protects the airline’s brand and reputation. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
NewWW and US Medical Communications Manager ECLAROWW and US Medical Communications ManagerLawrence Township, NJ$102.95–$109.19 / hourData Dissemination: Serve as a subject matter expert to Client internal audiences related to communication landscape, HCP preferences, publication and scientific content planning, data disclosure / dissemination, and represent Client scientific communications to external investigators, key authors and journal editors. Demonstrates understanding of therapeutic disease areas, expertise to support the establishment of strong working collaborations with both internal and external disease-area experts to ensure quality data analysis, interpretation, communication planning & data disclosure / dissemination.
NewContent Analyst II - Marketing Communications- #26-17307 US Tech Solutions, Inc.Content Analyst II - Marketing Communications- #26-17307St. Paul, MNThe position will work cross-functionally with marketing, sales, product, and customer success teams to create targeted content and digital experiences that accelerate PixelScout adoption, support continued FieldAgent growth, and expand awareness and demand for sensor solutions. Collaborate Across Functional Teams: Partner with marketing, sales, product management, customer success, and technical teams to ensure content accuracy, consistency, and alignment with organizational growth goals.
NewCommunications Content Manager Kforce Inc.Communications Content ManagerMiami, FL$34.85–$47.15Work closely with the IT Project Manager to lead end-to-end project management for the intranet development and staggered rollout - from requirements gathering and vendor coordination to implementation, testing, and launch. 7+ years of experience in project management, with at least +3 years managing intranets or digital internal communications platforms (intranets, employee engagement tools, etc.).
Communications Lead III Pinnacle Technical ResourcesCommunications Lead IIIRemote, rmtRemote$50–$53 / hourContractorThe Communications Lead III is responsible for developing and executing internal and external communication strategies that align with the goals of major IT initiatives, including the implementation of AMI meters and systems. The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment.
Manager, Communications HITT ContractingManager, CommunicationsFalls Church, VA$95,000–$140,000 / yearReporting to the Director of Marketing and Communications, this candidate is responsible for building and executing the company’s public relations, media relations, and content development initiatives to advance the company’s brand and manage its overall messaging to external key stakeholders, including prospective clients, industry press, and top-tier talent. The communications manager will play a critical role in positioning the firm as the definitive thought leader in the AEC space across both regional business markets and national trade publications—directly influencing prospective clients, attracting talent, and commanding the respect of industry leaders.
Communications Specialist Three Point Solutions, Inc.Communications SpecialistJohnston, IA$30–$34 / hourContractorCollaborate with dealers, internal teams, and stakeholders to deliver training, support continuous improvement initiatives, and ensure the successful execution of multiple training and communication projects. Support dealer training programs by coordinating training requests, scheduling classes, managing LMS enrollments, and maintaining program documentation.
NewMarketing and Communications Assistant Vaco LLCMarketing and Communications AssistantLos Angeles, CARemote$22–$23 / hourDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Associate Director, Scientific Communications & Publications - Remote Agios PharmaceuticalsAssociate Director, Scientific Communications & Publications - RemotePhiladelphia, PARemote$153,000–$230,000 / yearOperating at the intersection of strategy and execution, this role partners closely with cross-functional colleagues and external experts to deliver high‑impact publications and scientific communications that advance both patient care and scientific dialogue. The current base salary range for this position is expected to be between $153,000 and $230,000 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators.
NewSenior Staff Systems Engineer - B2B Communications Penske Truck RentalSenior Staff Systems Engineer - B2B CommunicationsBEACHWOOD, OHSenior Staff Systems Engineer - B2B Communications is responsible for working with various application owners, project leaders, vendors and customers responsible for establishing data exchange connections with trading partners (customers, vendors, and logistics companies) to facilitate integration of Penske and trading partner’s applications and data. • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
Senior Administrative Assistant supporting the Strategic Communications & External Affairs Department - Hybrid Chicago Loop Office NORC at the University of ChicagoSenior Administrative Assistant supporting the Strategic Communications & External Affairs Department - Hybrid Chicago Loop OfficeChicago, Illinois$74,000–$90,000 / yearProvide a broad range of administrative support to the senior-level leaders as they collaborate with NORC’s senior leadership and colleagues throughout the organization to create and execute outstanding external and internal strategic communications initiatives to drive NORC’s mission, disseminate our work, and support and engage our staff. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we’re known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale.
Communications Technician II JT4 LLCCommunications Technician IITonopah, NevadaWorking under general technical guidance, an Electronic Technician IIspecializes in ground-based electronic systems and works on various types of electronic equipment and related devices through a combination of installing, maintaining, repairing, overhauling, troubleshooting, modifying, construction, and testing. Employee will be responsible for the following functions/duties: Operate and maintain electronic transmitting and receiving equipment, digital and analog computers, industrial measuring and controlling equipment, microwave amplifiers and transmission lines, high-voltage power supplies and keying circuits, indicators and displays, and antenna positioning systems.
Communications Manager MicrosoftCommunications ManagerAtlanta, GA$85,100–$169,800 / yearThe Comms Community and Experiences team is a cross‑functional, multi‑disciplinary group that enables the Communications organization by building strong community, advancing AI‑driven communications capabilities, facilitating broad news planning and prioritization, and delivering influencer events and experiences that shape company narratives and relationships. This person will work closely with the Corporate Communications and Technical Strategy team, Office of the Chief Communications Officer, extended Communications group and agency partners to ensure we remain at the leading edge of our craft while strengthening Microsoft’s narrative through key external experiences.
Senior Wireless Communications Systems Engineer Gables Search GroupSenior Wireless Communications Systems EngineerLos Angeles, CA$140,000–$200,000 / yearOur Client is seeking a Senior Wireless Communication Systems Engineer to participate in all phases of wireless technology projects that include planning, design, implementation, prototyping, verification, and validation. Stricter U.S. Citizen ONLY requirements (needed for some Engineering or R&D roles) will be included in the Required Qualifications section of the posted position.
NewCommunications Operator - PBX Call Center - PRN Christus HealthCommunications Operator - PBX Call Center - PRNSanta Fe, NMOperates hospital information system, TTY/TTD for the hearing impaired, act as relay operator for hearing impaired, fax, Infant alarm, ITI alarm system (blue alerts, CRT’S, trauma stats, Neonate code blues, AED alarms, Chempac alarm, and panic alarms, refrigerator, freezer and incubator alarms). Announces over emergency alert tone, notifies personnel, enters report in act track, on blue alerts, trauma stats, critical response teams, catch a falling stars, infant abductions, fire alarms, disasters, bomb threats, hostage situations, chemical spills, radiation emergencies & evacuations.
Vice President of Marketing & Communications HITT ContractingVice President of Marketing & CommunicationsFalls Church, VA$160,000–$220,000 / yearThis is a senior leadership role for a marketing executive with a builder's mindset: someone who understands that a strong brand is lived as much as it is seen — expressed through every client interaction, every employee moment, and every touchpoint in between. Demonstrated success leading, developing, and retaining a large, multi-disciplinary marketing team; experience managing director-level leaders and building a department culture of accountability and excellence.
Radiology Communications Operator - Per Diem St. Luke's Health Network, Inc.Radiology Communications Operator - Per DiemBethlehem, PAPart timeIf BPA does not fire within the appropriate timeframe, liaison calls immediate and significant results as necessary and accurately documents transaction in EPIC critical findings database with the first and last name of the person spoken with (for critical care patients, a nurse or physician must be contacted). Relay stat reports for outpatient services including all Network emergency departments, CareNows, and physician offices including prioritizing readings to be expedited to the appropriate radiologist as necessary after checking the daily radiologist assignments.
Director of Internal Communications, Americas Oliver WymanDirector of Internal Communications, AmericasNew York, NYRemote$155,000–$225,000 / yearCraft leadership communications and guide engagement strategy across key Americas comms touchpoints including: ghost-writing, slide-writing, and/or key message development for Region leader(s) for key colleague touchpoints such as Town Halls, Partner Calls, all colleague in-person office sessions, internal social media, and other channels. Launch pilot of Careers Office / Outplacement: Collaborate with Oliver Wyman’s global Alumni team, Human Capital and Recruiting teams to launch a pilot of a Careers Office / Outplacement program in the Americas to provide greater support to colleagues transitioning into the Alumni community.
NewMarketing Communications Campaign Manager AxelonMarketing Communications Campaign ManagerOakland, CA$65–$85 / hourExcellent project management skills with the ability to manage multiple projects of moderate to complex scope. Collaborate with product and program managers, Customer Experience, Customer Contact Centers, and external marketing and advertising agencies.
NewTactical Communications/Avionics Specialist DCS CorporationTactical Communications/Avionics SpecialistRidgecrest, CA$73,160–$90,000 / yearThe incumbent will be required to conduct requirements analysis, contribute to design reviews, develop and execute system evaluation procedures for laboratory/integration events, characterize/document anomalies, troubleshoot/verify system and subsystem anomalies, and document integration activities throughout the lifecycle of the product in a Science and Technology (S&T) environment. The incumbent shall provide expertise in pursuit of furthering technology insertion initiatives in a tactically relevant environment with the ultimate objective of delivering accredited capabilities to the warfighter.
Emergency Communications Operator FT Nights St. Luke's Health Network, Inc.Emergency Communications Operator FT NightsAllentown, PAFull timeThe Emergency Communications Operator is responsible for receiving prioritizing and dispatching calls for emergency services via emergency and non-emergency phone lines; interrogating callers for pertinent details of event; entering accurate and concise data utilizing CAD system, alert tones, pagers, and radio notification. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
Emergency Communications Operator Per Diem St. Luke's Health Network, Inc.Emergency Communications Operator Per DiemAllentown, PAPart timeThe Emergency Communications Operator is responsible for receiving prioritizing and dispatching calls for emergency services via emergency and non-emergency phone lines; interrogating callers for pertinent details of event; entering accurate and concise data utilizing CAD system, alert tones, pagers, and radio notification. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
NewEmergency Communications Operator Specialist St. Luke's Health Network, Inc.Emergency Communications Operator SpecialistAllentown, PAFull timeThe Emergency Communications Operator Specialist is responsible for all job duties of EMS Transport Dispatcher as well as reviewing non-emergency ambulance transportation requests for accuracy, proper mode of transport and complete/accurate medical necessity forms. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
NewCommunications Consultant AxelonCommunications ConsultantOakland, CA$60–$70 / hourServe as lead in the coordination and execution of major corporate events, including in-person leadership meetings and hybrid all-coworker business updates. Act as a thought partner with other functional areas within the company to ensure clear and concise enterprise communications.
WW and US Medical Communications Manager BC ForwardWW and US Medical Communications ManagerNew Jersey, NJ$98–$102.96 / hourContractorThe ideal candidate will have strong experience in medical publications, scientific content, medical information, education, and congress strategy and a proven ability to lead cross-functional planning and timely delivery of compliant, high-quality medical communications . TSR is a trusted staffing and workforce solutions partner with more than 50 years of experience delivery highly qualified talent to support clients' most critical business and technology initiatives.
NewCommunications Operator - Materials Management Logistics Christus HealthCommunications Operator - Materials Management LogisticsLongview, TXGreets, directs and assists incoming phone calls and visitors with courtesy. Answers all incoming calls and transfers calls to appropriate department.
Communications Operator - Part Time, 1st Shift Blanchard Valley Health SystemCommunications Operator - Part Time, 1st ShiftFindlay, OhioPart timeThe purpose of this position is to receive and relay telephone traffic in a timely and efficient manner, operate the public address system and activate alert systems in the event of emergencies. Must work independent and possess critical thinking skills to effectively handle emergency calls – Suicidal, Code Blue, Disaster, Bomb Threats, etc.
Partnerships Coordinator MetroLINKPartnerships CoordinatorLos Angeles, California$70,238–$108,868 / yearFull timeThis position is responsible for developing and managing partner relationships, identifying new business opportunities, coordinating partnership activations, supporting sponsorship fulfillment, and independently managing assigned partnership accounts from prospecting through execution. Work may also be conducted in outdoor environments, at construction sites, Railroad Track and Right-of-Way environments, and warehouse environments, with possible exposure to individuals who are hostile or irate, moving mechanical parts, and loud noises (85+ decibels, such as heavy trucks, construction, etc.).
Public Relations Coordinator – Media Relations, Litigation Reed Smith USPublic Relations Coordinator – Media Relations, LitigationLos Angeles, California$42.78–$50Full timeSkills: Superior project management and communication skills, established media contacts, the ability to operate effectively in a high-pressure, client-service environment, and familiarity with social media platforms and PR-related technologies. Partner closely with Business Development, Industry Groups, Practice Groups, and Brand/Editorial Content teams to identify and promote newsworthy client work, industry trends, and firm achievements across the firm's litigation platform.
NewBrand Content & Social Media Specialist United Nations Federal Credit UnionBrand Content & Social Media SpecialistQueens, New York$10,080–$80,070 / yearFull timeMonitor UNFCU social platforms to handle day-to-day community management, respond to follower interactions, escalate sensitive issues and member service requests to the appropriate business lines, and engage with like-minded brands to foster brand loyalty. Regardless of seniority or role, uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors .