UNKNOWN

FEED

frame-loader#lazyLoad clinch:authenticated@document->frame-loader#reload" data-controller="frame-loader" data-src="/blocks/jobs/01eae89de2c6f693b0675a62cf64d449/favourites?page_id=825fd4f239344514d349fed523f88b54" id="01eae89de2c6f693b0675a62cf64d449_favourites">. LSU Health New Orleans is seeking candidates for an IT HELP DESK BACKUP ANALYST 1 - 4. The ideal candidate will work as part of a team providing 24-hour Service Desk support on incoming phone, email, or TDX tickets directed to the Service Desk.

Louisiana State University Health Sciences Center New Orleans

IT HELP DESK BACKUP ANALYST 1 - 4

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FULL_TIME

Deploy, configure, and manage macOS devices through our mobile device management (MDM) platform, Intune, including zero-touch enrollment through Apple Business Manager, configuration profiles, app deployment, and macOS updates. Our areas of expertise include health data and analytics; value-based care; public health systems design, development, and information exchange; behavioral health and substance use disorders; childhood and adolescent health; medical education; food and nutrition; consumer engagement; elder care; health disparities and equity; and military and veterans' health.

Altarum

Service Desk Analyst

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OTHER

These include acting as a resource for prospecting new business opportunities, establishing and managing client relationships, educating clients about our products, and identifying top advisors through calling efforts, mail/e-mail campaigns, and referrals. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

JPMorgan Chase Bank, N.A.

Asset Management - Financial Advisor Services - Analyst

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Operational Excellence: Oversee the daily workflow, ensuring all support incidents, service requests, and problem tickets are handled efficiently, accurately, and within established Service Level Agreements (SLAs). The successful candidate must be able to commute to the primary office location ([Insert City/State Here]) with an expectancy of being in the office a minimum of three (3) days per week for team meetings, planning sessions, and operational oversight.

YEAR

CVS Health offers a world of promising job opportunities across a diverse range of careers in everything from corporate and pharmacy roles to retails positions. No matter where you work at CVS Health, your unique skills, talents and abilities are welcome and valued. We recognize and reward greatness and want our employees to know their work is making a difference in the lives of millions. Join us today. Together we can continue making innovative, high-quality health and pharmacy services safe, affordable and accessible – for all.

CVS Health Corp

Associate Manager, Help Desk Support

Demonstrate and utilize excellent troubleshooting skills for all hardware used in support of Trimble’s computer user community, with a specific focus on Dell, Apple, and various mobile phones and tablets. Customer-centric mindset (outcome focused): You have a commitment to delivering genuine customer service and are focused on solving customer problems that deliver measurable value.

Trimble

IS Help Desk Technician

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JOB SUMMARY The Service Desk Analyst 2 (weekend/day shift) will provide intermediate technical support to resolve advanced technical issues related to hardware, software, and networking. Office 365 and Exchange Management (Online and On-Prem) Provide support for Office 365, including user management, license assignments, troubleshooting, and email-related issues.

Netrio

Service Desk Analyst II (Weekends)

Provide initial support and analysis for classification, ticket ownership, monitoring, tracking and communication, resolution, and recovery of incidents not assigned to Tier 2. Enter datasets related to the contract, compile, perform analysis and reconciliation. The Work: The Tier 1.0 Helpdesk Specialist acts in a customer service capacity responding to customer requests on the Client applications via phone, email, or self-service portal.

The Confederated Tribes of Umatilla Indian Reservation (CTUIR) created Cayuse Technologies in 2006 to create sustainable, living wage jobs for the Native Americans and local community by providing clients with a low cost rural-shore technologies sourcing solution.
		Our company opened with 30 employees in January 2007. With our commitment to quality, and through a large diversified client base which has created a demand for additional experienced staff members, we are now one of the larger employers in the local community.
		We are proud to be a part of our owner’s rich tribal heritage and to continue to successfully contribute to the growth of the regional economy.

Cayuse Technologies LLC

Tier 1.0 Help Desk Specialist

For remote/hybrid positions: an essential function of this position is that you be available on camera when interacting with ePlus employees, customers, vendors, and/or business partners; this position also requires that you maintain reliable high speed internet access (currently defined as upload/download speeds of at least 50 Mbps download / 15 Mbps upload) and reliable cell phone service. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

ePlus engineers transformative technology solutions for the most visionary organizations in the world. Through our master architects, engineers, and consultants, we see our clients’ horizons and craft sustainable IT roadmaps to get them there. Then we make it happen. This takes imagination, relentless client service, and the tenacity to enable our clients to achieve their visions. Our deep partnerships with top manufacturers—many who look to us for their own technology needs—keep us immersed across the IT ecosystem. From strategy to fulfillment to managed services, we enable our clients to realize what it means for technology to do more.

ePlus

Service Desk Analyst I (Shift Sat-Wed 4pm-1am EST), Req #1470

For remote/hybrid positions: an essential function of this position is that you be available on camera when interacting with ePlus employees, customers, vendors, and/or business partners; this position also requires that you maintain reliable high speed internet access (currently defined as upload/download speeds of at least 50 Mbps download / 15 Mbps upload) and reliable cell phone service. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

HOUR

ePlus Inc

Service Desk Analyst I Shift Sat-Wed 4pm-1am EST, Req #1470

Support Microsoft Windows 11, Microsoft 365, Outlook, Teams, Teams Phone, web browsers, Adobe Acrobat, PowerPDF, iManage, Citrix and VPN services, and other Firm or legal-industry applications as assigned. Create and maintain a ServiceNow record for every support interaction requiring troubleshooting or follow-up, including the issue, user impact, troubleshooting performed, resolution, escalation details, and next steps.

Simpson Thacher is one of the world’s most respected law firms. But for us, this has never simply been a matter of size or rankings. It’s the direct result of our commitment to one founding principle.

Since 1884, many of the world’s largest organizations have turned to us for smart solutions to critical commercial challenges. Today, more than 900 lawyers in 11 global offices put the collective experience of the Firm to work for every client we serve.

Our teams start with a deep understanding of our clients’ business objectives. We share knowledge across practices and regions. We help our clients not only mitigate risk, but also discover opportunity. And each success begins with the same simple question...

How can we help you?

Simpson Thacher & Bartlett

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The analyst develops scalable reporting and analytical models that clarify deal objectives, strengthen recurring revenue and profitability, and help leaders make informed business decisions and provides end-to-end visibility across the services lifecycle to improve revenue predictability, backlog, utilization, customer outcomes, and profitability. The Senior Business Analyst provides senior-level analytical support across the commercial lifecycle for our technology services portfolio, including professional, managed, security, and related services-from prospecting and presales through contracting, implementation, renewals, and ongoing performance management.

Senior Business Analyst, Professional Services

This role is responsible for troubleshooting technology issues, supporting deployment initiatives, documenting resolutions, coordinating with vendors and service teams, and ensuring a high level of support for business operations. This role offers the opportunity to work closely with technology, operations, and business partners while supporting critical technology systems and deployment activities.

HireTalent

IT Help Desk

jobdiva

This position will perform initial troubleshooting of all internally developed applications and websites, desktop and mobile-related operating systems, other 3rd party software, and peripheral devices such as printers, scanners, etc. The Service Desk Analyst is responsible for proper prioritization, logging and initial troubleshooting of all incoming requests for support from internal and external users via phone and email in a pleasant and professional manner.

At Ashley Furniture HomeStore, we hire for attitude and train for success. Our HomeStore associates in all areas of our business recognize the opportunity for growth recognition and advancement within our global network of retail furniture stores. 

Ashley Furniture Industries Inc

IT Service Desk Analyst

As a Service Desk Analyst I, you will be responsible for answering technical support calls and responding to emails from our customers, providing Level 1 technical assistance directly to the ePlus customer base. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Service Desk Analyst I - On Site at Chesapeake Regional Healthcare (Req #1483)

Consult with the user community to resolve technical problems and answer queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. NCIS not only has primary responsibility for all criminal investigative, CI, CT, and cyber matters within the DON, but it also has exclusive investigative jurisdiction in non-combat matters involving actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities.

General Dynamics Information Technology solves our customers’ challenges through future-focused technology and services, ingenuity and deep mission-knowledge. Partnering with government, defense, the intelligence community, industry leaders and cutting-edge technology companies, we deliver solutions that make a difference – helping our customers to advance mission performance, transform operations and discover opportunities to build a better future.

 Headquartered in Fairfax, Va., with major offices worldwide, General Dynamics IT and General Dynamics Mission Systems form the Information Systems and Technology (IS&T) business group of General Dynamics. IS&T and the Aerospace, Combat Systems and Marine Systems groups form General Dynamics Corp.

General Dynamics Information Technology

NCIS Help Desk Analyst Tier 2 | Active Top Secret clearance

Reactive ticket work focus of triaging support calls/emails/alerts, first call resolution on level 0 and level 1 issues and on-going collaboration with other members of Netrio’s technical team when appropriate. The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Service Desk Analyst 1

The Technology Support Analyst will serve as a member of the Technology Services Help Desk team providing courteous and expert technical support to RubinBrown team members in all locations via ticketing system, remote access, desk-side support, phone calls, emails, self-service, and walk-ups. This position will require the ability to multitask among several duties including but not limited to installation, troubleshooting and resolving technology issues on various hardware and software, Windows operating systems, prioritizing support requests, and performing ticket documentation.

RubinBrown Career

Technology Support Analyst

Microsoft Certified Solutions Associate (MSCA/MCSE): Windows 1 or more years in a help desk or technical support role in a commercial or health care setting with a large user base or other relevant experience. Minimum 3 years of experience in increasingly complex roles supporting end users and offering training in IT technologies (e.g., Internet, PCs, LANs).

Sheppard Pratt Careers

Service Desk Analyst II

ADAPTED_NOW

Responsible to the Vice President, HSSE & Shared Services for the effective, efficient, and compliant operation, maintenance, and sustainment of USMMI’s shore-side and shipboard information technology (IT) systems to include all hardware and software systems, services, applications and licenses in accordance with approved project and department budgets. Manage the design, maintenance, development, and evaluation of all vessel and shoreside IT infrastructure systems, hardware and software including LANs, WANs, Cloud-based services, Internet ISPs, intranet, security, workstation, mobile telephony, SATCOM and wireless implementations.

Constellation Navigation and Trading, LLC

IT Manager

J-Vers Cloud

Responsibilities: Team Leadership and Supervision:Lead and oversee a team of seven Enterprise Service Desk Analysts, providing daily direction, technical guidance, mentorship, and accountability to ensure consistent, high-quality service delivery. Knowledge Management and Process Improvement: Oversee the development and maintenance of Knowledge Base Articles (KBAs), identify opportunities to streamline service desk operations, and implement process improvements that enhance service quality and first-contact resolution.

Service Desk Analyst Jobs in the United States

IT HELP DESK BACKUP ANALYST 1 - 4 Louisiana State University Health Sciences Center New Orleans

Service Desk Analyst Altarum

Asset Management - Financial Advisor Services - Analyst JPMorgan Chase Bank, N.A.

Associate Manager, Help Desk Support CVS Health Corp

IS Help Desk Technician Trimble

Service Desk Analyst II (Weekends) Netrio

Tier 1.0 Help Desk Specialist Cayuse Technologies LLC

Service Desk Analyst I (Shift Sat-Wed 4pm-1am EST), Req #1470 ePlus

Service Desk Analyst I Shift Sat-Wed 4pm-1am EST, Req #1470 ePlus Inc

Service Desk Analyst Simpson Thacher & Bartlett

Senior Business Analyst, Professional Services ePlus Inc

IT Help Desk HireTalent

IT Service Desk Analyst Ashley Furniture Industries Inc

Service Desk Analyst I - On Site at Chesapeake Regional Healthcare (Req #1483) ePlus

NCIS Help Desk Analyst Tier 2 | Active Top Secret clearance General Dynamics Information Technology

Service Desk Analyst 1 Netrio

Technology Support Analyst RubinBrown Career

Service Desk Analyst II Sheppard Pratt Careers

IT Manager Constellation Navigation and Trading, LLC

Service Desk Analyst Lead (Sec+ / Secret Required) Akima, LLC

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