CONTRACTOR

FEED

UNKNOWN

In addition to the responsibilities above, this role also requires regular physical activity, including moving around the office to assist with IT or AV event related tasks, lifting and carrying equipment (upwards of 50lbs), moving tables and chairs, and plugging in devices under desks and other confined spaces. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.

HOUR

CarGurus

IT Service Desk Analyst (Contract)

greenhouse_via_bold

Provide Tier 2 technical support for hardware, software, networking, telephone, access, and other technology-related issuesTroubleshoot and resolve issues that require technical investigation beyond basic first-line supportOwn assigned tickets through resolution, providing timely updates and following Service Desk SLA requirementsDiagnose Windows desktop and laptop issues involving hardware, operating systems, applications, peripherals, and connectivityImage, configure, deploy, and maintain laptops and desktop computersInstall and configure operating systems, applications, security tools, and required company configurationsSupport Microsoft 365, including user support, mailbox administration, permissions, and accessPerform basic Microsoft Exchange administration, including mailbox creation and permissionsCreate and manage users, groups, and group memberships in Active DirectoryTroubleshoot and support mobile devices using Microsoft Intune / MDMTroubleshoot printers, shared drives, file and print resources, and other user technologySupport VoIP/telephone systems, including Dialpad or similar platformsTroubleshoot basic network connectivity and issues involving TCP/IP, LAN, and WAN environmentsDetermine when issues require escalation and provide appropriate technical information to other IT resourcesMaintain accurate ticket documentation, resolutions, asset information, and knowledge-base materialsHelp identify recurring technical issues and opportunities to improve Service Desk processesProvide professional, clear communication to employees with varying levels of technical knowledgeFollow company security procedures and escalate potential security concerns appropriatelyPeriodically visit EMR locations as part of IT service improvement initiativesRotate into first-line support as needed to maintain knowledge of business processes, provide PTO coverage, and support continuous improvement. 3+ years of experience in desktop support, service desk support, IT support, or a similar technical support roleExperience providing Tier 2 / second-line technical supportStrong Windows desktop and laptop troubleshooting experienceExperience supporting Microsoft 365 and Microsoft OfficeExperience with Active Directory, including users, groups, group membership, and accessExperience with Microsoft Exchange and mailbox administrationExperience with Microsoft Intune or another mobile device management platformWorking knowledge of TCP/IP, LAN/WAN, and basic network troubleshootingExperience supporting VoIP/telephone systems such as Dialpad, 3CX, or similar platforms is preferredExperience using an IT service management or ticketing systemStrong troubleshooting, critical thinking, and problem-solving skillsAbility to prioritize multiple tickets based on urgency, business impact, and SLA requirementsAbility to independently investigate and resolve technical issuesStrong customer service and communication skillsAbility to explain technical information clearly to non-technical usersAbility to work independently while also collaborating effectively with the IT teamAbility to learn new technologies, applications, and processes quicklyCompTIA A+, Network+, Microsoft certification, or another relevant technical certification is preferred; equivalent hands-on experience will also be considered.

EMR Metal Recycling

IT Service Desk Analyst Tier 2

ea_via_bold

The Analyst is responsible for monitoring IT systems, responding to service desk inquiries, resolving hardware and software issues, and ensuring high-quality support to internal staff and external patients. Position Summary: The IT Service Desk Analyst provides front-line technical support for a multi-facility healthcare organization, including hospitals, ambulatory practices, and patient-facing applications such as MyChart.

Self Regional Healthcare

Service Desk Analyst, Resource Pool, 1st Shift

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Service Desk Analyst, Resource Pool, 1St Shift

To support onboarding, professional development, and consistent IT service delivery across EMR locations, the following expectations apply: Initial Training: During the first three months, the employee will primarily provide first-line support to develop familiarity with EMR systems, applications, and internal processes. Regional Site Support: Travel to assigned Southern Region locations is required, with each site expected to be visited at least twice annually to support IT service improvement initiatives.

IT Service Desk Analyst

Working knowledge of a variety of technologies including, but not limited to: Windows 7, Windows 8, Windows 10, Windows 11, desktop/notebook hardware, Windows Server, and general networking technologies. Many factors are taken into consideration when determining the compensation rate for a potential new employee including years of experience, training and education, geographic location, and other factors.

Virteva

Service Desk Analyst

PinpointHQ

Consult with the user community to resolve technical problems and answer queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. NCIS not only has primary responsibility for all criminal investigative, CI, CT, and cyber matters within the DON, but it also has exclusive investigative jurisdiction in non-combat matters involving actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities.

GD Information Technology

NCIS Help Desk Analyst Tier 1 | Active Secret clearance

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NCIS Help Desk Analyst Tier 1 | Active Top Secret clearance

ABOUT US: Soliel is an innovative, premium engineering company specializing in providing Enterprise Architecture, Network Design, Engineering, and Operations Support, Software Design and Development, Data Center Design, Deployment and Migration, and Systems Engineering services for both public and private sectors. In this role, you will act as a primary point of contact for technical support, resolving IT issues submitted via ticketing systems and email to ensure seamless daily operations for government personnel.

YEAR

Soliel LLC

Help Desk Analyst

Reporting to the Information Systems Manager, you'll provide day-to-day IT support, assist with technology projects, and utilize AI tools to enhance troubleshooting and documentation while helping keep systems running smoothly. This role is ideal for someone who enjoys troubleshooting technical issues, supporting end users, and leveraging technology to improve the user experience.

Talon Hiring Solutions

IT Help Desk Analyst

Here’s a little bit more about what we’re looking for in a Help Desk Support Analyst Level 3. We are looking for someone that is confident and comfortable when working with clients, with the ability to empathize effectively regrading their request, enabling the successful troubleshooting, diagnosing, and resolution of the issue at hand. Please keep reading to determine if you’re a good fit for what we’re looking for in a Help Desk Support Analyst Level 3. The ideal person we are looking to fill our position loves supporting people when they need help.

BridgePoint Technologies.

Help Desk Support Analyst Level 3

The role requires work with internal groups such as BPM (CAR BPM, Regional BPM, Local BPM) and NBS (NBSA, NBST, NBSSA, NBSE), as well as external groups such as customers, vendors and customs authorities. Direct and provide leadership of teams Liaise with external and internal parties such as internal North/South America (NSA) RORO Business SMEs, NSA RORO Management, and BPM team in Tokyo, as well as external Customers and Vendors.

Yusen Logistics

Business Process Analyst/System Help Desk

[AW]-iCims

Compensation: $45,000.00 - $55,000.00 per year JCD Staffing is a specialized staffing and consulting firm, focused on working with highly talented technical individuals to provide our clients with a unique, successful hiring experience. Help Desk/Call Center Analyst - Onsite and Remote work (hybrid role) Required: Secret Clearance Serve as a member of a service desk operations team that is the initial point of contact for customer support.

Jcd Staffing

Help Desk/Call Center Analyst

Through its transportation, logistics, truck leasing and fleet maintenance operations, Hogan provides customized solutions backed by a tradition of unparalleled service, first-class equipment, and advanced technology. Provides assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Hogan

clearcompany

Operating within the Finance organization, this role will be the go-to resource for sales on deal structure and will work cross-functionally with RevOps, Legal, and Accounting to build the processes and best practices that help us scale without slowing the sales process. We serve more than 15 million students across all 50 states, and as we continue to grow, we need scalable processes that allow us to move quickly while maintaining a high bar for accuracy and thoughtful decision-making.

Panorama Education

Senior Deal Desk Analyst

In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes. All official communication from Perk will always come from email addresses ending in @ perk.com or @ externalperk.com , our verified social media channels, or recruiters listed on our official LinkedIn page.

Perk

Senior Deal Desk Analyst - US

ADAPTED_NOW

Responsibilities: The primary focus of this position will be to help structure profitable and compliant transactions that address the needs of a diverse set of internal corporate customers, maximize revenue, and increase the effectiveness and productivity of the North America Digital Marketing Sales force. Manage the day to day deal approval process, meet with sales teams, communicate via documented business case with cross-functional stakeholders to articulate deal value in a consistent manner.

SGA Inc.

Deal Desk Analyst

Software Guidance & Assistance, Inc Jobs

Please note that in the absence of confirming you are a U.S. Person for export control and government contracts work purposes, IonQ may choose not to apply for a license or decline to use a license exception (if available) for you to access export-controlled technology that may require authorization, and similarly, you may not qualify for government contracts work that requires U.S. Persons, and IonQ may decline to proceed with your application on those bases alone. IonQ's newest generation of quantum computers, the IonQ Tempo, is the latest in a line of cutting-edge systems that have been helping customers and partners including Amazon Web Services, and AstraZeneca achieve 20x performance results and accelerate innovation in drug discovery, materials science, financial modeling, logistics, cybersecurity, and defense.

IONQ

Help Desk Analyst III

FULL_TIME

We know that our greatest strengths come from the people who make up our team, so we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our hospital stronger and our patient care more compassionate. Lead Analyst maintains strong working relationships with multiple business areas and establishes full ownership of assigned applications in order to design solutions to meet business needs.

Children's Mercy KC

Lead IT Systems Application Analyst-Epic (Cupid)

Epic Ambulatory certification and/or significant Epic Ambulatory experience is strongly preferred , enabling the candidate to quickly contribute to a high-performing team dedicated to delivering exceptional healthcare technology solutions. The successful candidate will focus on enhancing both the patient and clinician experience by identifying opportunities for improvement, leading operational and system enhancements, and ensuring Epic Ambulatory functionality aligns with organizational goals and clinical best practices.

Service Desk Analyst Jobs in the United States

IT Service Desk Analyst (Contract) CarGurus

IT Service Desk Analyst Tier 2 EMR Metal Recycling

Service Desk Analyst, Resource Pool, 1st Shift Self Regional Healthcare

Service Desk Analyst, Resource Pool, 1St Shift Self Regional Healthcare

IT Service Desk Analyst EMR Metal Recycling

Service Desk Analyst Virteva

NCIS Help Desk Analyst Tier 1 | Active Secret clearance GD Information Technology

NCIS Help Desk Analyst Tier 1 | Active Top Secret clearance GD Information Technology

Help Desk Analyst Soliel LLC

IT Help Desk Analyst Talon Hiring Solutions

Help Desk Support Analyst Level 3 BridgePoint Technologies.

Business Process Analyst/System Help Desk Yusen Logistics

Help Desk/Call Center Analyst Jcd Staffing

IT Help Desk Analyst Hogan

Senior Deal Desk Analyst Panorama Education

Senior Deal Desk Analyst - US Perk

Deal Desk Analyst SGA Inc.

Help Desk Analyst III IONQ

Lead IT Systems Application Analyst-Epic (Cupid) Children's Mercy KC

Lead IT Systems Apps Analyst-Epic (Ambulatory) Children's Mercy KC

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