Service Desk Analyst Jobs in the United States
Blanchard Valley Hospital
Findlay, OH
Duty 4: Maintain current technical knowledge to support rapidly changing technology, always on a look out for new technologies and work with management and development team in bringing new technologies to the organization. Duty 2: Interface with end users to resolve problems, determine best methods of solving issues, troubleshoot problems, etc.
First Horizon Bank
Plano, TX
Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: Bachelor (4-year college) degree and 0-2 years of experience or equivalent combination of education and experience .
Utica First Insurance Company
$80000 - $100000
Oriskany, NY
Environment includes; Aruba switches, Windows Servers, Microsoft SQL Databases, VMware, Cisco UCS, Active Directory, MS Exchange 365, Barracuda, IBM SAN Storage, SonicWALL, IBM iSeries(AS/400), Cisco Meraki, Cybernetics, Veeam Backup and Restore, Microsoft Defender Antivirus and many more products. · Knowledge of networking, including DNS, DHCP, TCP/IP, SNMP and SMTP, switching and routing concepts, network printers, network devices, configuration and topology.
Wake County Public School System
Cary, NC
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs); Considerable knowledge of student information systems; Considerable knowledge of relational database concepts; Considerable knowledge of Microsoft Office, including Word, Excel, PowerPoint; Google Apps; Working knowledge of Structured Query Language (SQL); Critical thinking and problem solving skills; Strong organizational skills; Ability to work in a team environment; Ability to work independently and complete tasks in the absence of clear direction; Ability to manage multiple tasks and projects simultaneously; Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback; Ability to establish and maintain effective working relationships with school system staff, external agencies, vendors, contractors, and the community. Performs testing and verifies the impact of bug fixes, patches and upgrades from vendors and development on existing application functionality to ensure quality; performs data analysis and system testing to anticipate potential issues.
Genesis10
$18 - $23
Minnetonka, MN
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
Systems Plus, Inc.
Chicago, IL
Job Duties:Maintain workstation and laptop operational baselines and cybersecurity compliance, and provide desk-side and remote support to resolve software and hardware issues not resolved by the GSC or other Enterprise Support Teams (e.g., LAN/WAN/WLAN, software, hardware, network, administrative, and approved special projects). Support local assets, new technology acquisition, and life cycle management for IT hardware and deploy end-user system images to new workstations and laptops in accordance with approved imaging practices.
Systems Plus, Inc.
Goose Creek, SC
Maintain workstation and laptop operational baselines and cybersecurity compliance, and provide desk-side and remote support to resolve software and hardware issues not resolved by the GSC or other Enterprise Support Teams (e.g., LAN/WAN/WLAN, software, hardware, network, administrative, and approved special projects). Support local assets and repair, new technology acquisition, and life cycle management for IT hardware and deploy end-user system images to new workstations and laptops in accordance with approved imaging practices.
Bowhead / UIC Technical Services
Dahlgren, VA
Analyzes contractual documents, technical data, customer usage data, customer maintenance practices, customer operation characteristics, and related reports for assigned contracts to determine spares provisioning or maintenance/repair requirements. Work with personnel to confirm the need to access spaces based on worked duties and added justification to the encoding request form indicating programs personnel support.
Engage Partners, Inc.
Queens, NY
The Clinical System Analyst will carry out various duties in support of Administrative/Clinical systems and end users including: provide training; perform analysis of workflow; assess system needs and requirements; plan, design, and test systems and interfaces, manage software implementation, upgrade, and optimization projects. Utilize good written and oral communication skills in carrying out own position responsibilities, tasks and activities, including all phases of documentation, interactions with vendors, users, co-workers, and management staff.
Company Confidential
$99000 - $153000
BOSTON, MA
Coordinates, as needed, upgrades or installation of new software and/or hardware with vendors, Technical Support, Help Desk, and end-user departments. The Senior Application Analyst also acts as a liaison between identified end-user departments and software vendors to resolve problems related to assigned applications.
Resolution Technologies, Inc.
$24 - $27
Newnan, GA
This role focuses on incident resolution, service request fulfillment, and delivering a high-quality user experience while adhering to established service levels and operational procedures. The IT Support Analyst is responsible for providing technical support to end users, ensuring reliable access to systems, applications, and services.
Continental Resources
$60000 - $70000
Bedford, MA
Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors and storage systems. This role will have broad exposure across a range of network, server, virtualization and security platforms, working issues independently, and when needed, with the assistance of senior subject matter experts on the team.
NuAxis Innovations
Sterling, VA
Serving as the first point of contact, this role supports technical incidents, service requests, and access management while ensuring timely resolution, clear communication, and a high-quality customer experience. The ideal candidate is customer-focused, thrives in a fast-paced environment, takes ownership of issues end-to-end, and consistently meets service-level agreements (SLAs).
Calibre Systems
$40000 - $50000
Ft Huachuca, AZ
The role will serve as the initial point of contact and will gather and analyze information about the user’s issue to answer basic questions about installation, operation, configuration, customization, and usage of assigned products to determine the best way to resolve their problem. Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer’s issues.
New River Electrical Corporation
Granville, OH
The Project Controls Analyst serves as a liaison between Accounting/Billing and operational stakeholders, including Project Management, ensuring financial and operational data is accurately captured, thoroughly analyzed, and clearly communicated to support informed decision-making. Responsibilities include developing and applying multiple methods for valuing work performed and monitoring key project financial metrics such as cost trends and profitability.
Nesco Resource
$20 - $21
Dublin, OH
Responsible for owning the customer experience from beginning to end, including responding to the end user from multiple channels, documenting issue resolution, and following escalation procedures. Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role.
Bering Straits Native Corporation
Beavercreek, OH
Offering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Satisfied Bering Straits Native Corporation (BSNC) family customers include the U.S. Air Force, Army, Navy, Coast Guard, the Departments of State, Justice, Commerce, Agriculture, Interior, Homeland Security, the General Services Administration, the Defense Logistics Agency and the U.S Census Bureau.
Kforce Inc.
$90000 - $105000
Hollywood, FL
Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers.
Blanchard Valley Hospital
Findlay, OH
Duty 6: Interfaces with end users and business owners as a liaison for Revenue Cycle as it relates to technology and software solutions to help identify, troubleshoot, resolves issues, and helps to identify best practices. Duty 1: Provides primary technical support and monitoring of systems by interfacing with end users to resolve problems, determine best methods of solving issues, and troubleshoot problems.
The Thor Group
$16 - $20
West Fargo, ND
You will troubleshoot common hardware, software, and connectivity issues while delivering excellent customer service and maintaining professionalism in a fast-paced setting. We are partnering with a nationally recognized industry leader to hire a Level I Support Analyst for an on-site role in the Fargo, North Dakota area.
Charles Schwab
Southlake, TX
Cross-Functional Collaboration: Work closely with Incident Management, Change Management, Engineering, Service Desk, and external technical teams to resolve problems and prevent recurrence. We partner with leading employers to deliver innovative retirement, equity, and workplace financial solutions that help millions of participants build stronger financial futures.
Global TechPro
Washington, DC
Demonstrated, documented experience supporting all systems and technologies listed in the NMB Performance Work Statement (PWS) Sections 2 and 3. Proficiency with Google Workspace, Microsoft Office Suite, and enterprise mobile device management platforms. Support and troubleshoot Microsoft Office, Google Workspace, Adobe Acrobat, and NMB-specific applications including the Mediation Case Management System, Arbitration Workstation, Knowledge Store, and Beyond Trust.
CHRISTUS Health
Irving, TX
Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner.
CHRISTUS Health
Irving, TX
Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner.
Medline Industries - Transportation & Operations
Northbrook, IL
Business System Analysis and Administration: Act as the IT Leader for Coupa Accounts Payables (AP) space and other AP modules and systems outside of Coupa, and other integrated tools (e.g., Zendesk, Agentic AI, , SAP, etc.) while working collaboratively with the Medline Finance and AP team. The ideal candidate will have a strong command of the procure-to-pay process, experience with financial systems, and the skills necessary to drive process improvements, cross-functional collaboration, and system enhancements that support financial operations.
MW Partners, Inc
$25
Lehi, UT
Acquire and maintain in-depth knowledge of Client Digital Media software sales models including: Enterprise term licensing agreements for multiple verticals; multiple volume transactional solution programs and maintenance and support renewals. Demonstrate experience in a role involving ‘critical thinking’: i.e. ability to analyze deal issues, work independently in a fast-paced environment, make decisions and problem solve.
Bering Straits Native Corporation
Kansas City, MO
Offering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Satisfied Bering Straits Native Corporation (BSNC) family customers include the U.S. Air Force, Army, Navy, Coast Guard, the Departments of State, Justice, Commerce, Agriculture, Interior, Homeland Security, the General Services Administration, the Defense Logistics Agency and the U.S Census Bureau.
Sinclair Broadcast Group
Seattle, WA
The Company owns, operates, and/or provides services to 178 television stations in 81 markets affiliated with all major broadcast networks; owns Tennis Channel, the premium destination for tennis enthusiasts; multicast networks CHARGE, Comet, ROAR, and The Nest. Analyze and interpret data to determine patterns, optimizations, correlations, revenue opportunities, track campaign performance, programmatic advertising performance and more for Sinclair’s Digital operations across local TV news stations, streaming products, The Tennis Channel, The National Desk, and other company divisions.
VSolvit LLC
$65000
Ventura, CA
Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. Key responsibilities include managing the support lifecycle—from ticket creation and basic infrastructure troubleshooting to escalating complex issues to specialized Tier 2 or Tier 3 teams.
CHRISTUS Health
Irving, TX
Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner.
US Tech Solutions, Inc.
$25 - $28
Cedar Rapids, IA
Responsibilities:Implements, supports and maintains various phases of client computing operations of low to moderate complexity, including documentation, configuration, installation, testing, distribution, training, performance monitoring and maintenance. Job Description:Implements, supports, and maintains PC and end-user device computing technologies for local area network/wide area network (LAN/WAN), mobile, and remote connectivity.
Precision Resources
$25 - $30
Dothan, AL
To apply directly: https://evoportalus.tracker-rms.com/PrecisionResources/MyLite?id=1288To view all of the opportunities with Precision Resources, please visit: http://www.precisionresources.org/careersPrecision When available, additional assistance is needed to provide daily technical support to all users’ endpoint systems - desktops, laptops, phones, smart phones, tablets, printers - software and hardware.
Partnership Employment
Bethesda, MD
This role primarily supports C-suite executives and ensures seamless day-to-day technology operations across a small but dynamic user base. We are seeking a highly responsive and detail-oriented IT Support Specialist to provide hands-on technical support in a fast-paced executive office environment.
Progressive Information Technologies
Irving, TX
Strong written and verbal communication skills with the ability to effectively relate security-related concepts to a broad range of technical and non-technical staff. Strong writing skills, as well as the ability to articulate security-related concepts to a broad range of technical and non-technical staff.
Axelon Services Corporation
Aliso Viejo, CA
Experience across all phases of clinical application implementation: discovery, validation, workflow/process design, build, testing (application and integrated), end-user training, go-live, optimization, maintenance, and upgrades . Provide general support for Epic Ambulatory application including Service Desk tickets, optimization requests, report build, and project build efforts .
Swift Beef Company
Greeley, CO
Must have 3 years experience in each of the following skills: Finance or accounting at a global multinational organization; SAP operating systems (pulling reports, basic concepts of t-codes, and system structure); Building cash flow models and correlating impacts to the financial statements; General accounting, financial closings, month-end closing processes, reading and analyzing financial statements, and financial statement disclosures; and SOX compliance programs in connection with cash and debt transactions at a publicly traded company. Work closely with treasury, accounting and tax department’s team members support and initiate intercompany transactions, accurately maintain intercompany balances and workbooks.
Southwest Research Institute
San Antonio, TX
Who We Are: Support Services in the ITC consists of groups that provide Oracle, UNIX/Linux, and Programming services to the SwRI campus. Daily and Monthly Responsibilities: Provide programming support to handle assigned bug fixes/enhancements to existing applications.
Reed Smith LLP
$30.77 - $35.58
Denver, CO
Maintain required recordkeeping, including logging issues into the call tracking database, reporting time accurately, updating the activity log, maintaining the equipment database and inventory, and completing any additional documentation as directed. Provide deskside support for various applications, including Microsoft Office Suite, Windows, iManage Worksite, Elite 3E, Internet, Intranet, voicemail/Unified Messaging, email, and proprietary applications.
Aroha Technologies
Lansing, MI
Required SkillsExperience with LIMS Platforms (Clinisys, STARLIMS, LabWare)8+ Years of Requirements Elicitation & Documentation8+ Years of Stakeholder Management & Communication8+ Years of Process Mapping, Gap Analysis & Solution Design8+ Years of Data Migration & System Implementation ExperienceUnderstanding of System Integrations & Data Conceptsthe position is responsible for taking a lead role in the implementation of two new. • 8+ years of experience in requirements elicitation and documentation (BRDs, FRDs, user stories).
MDMS Recruiting LLC
$45 - $55
New York, NY
Ensure professional and timely communication with external and internal business partners/clients regarding troubleshooting exceptions and transactions, settlement exceptions, inquiries, and client account-related issues. Foster a culture of partnership and collaboration with internal business partners/stakeholders to identify customer needs and ensure service delivery at the highest possible level.
HTC Global Services Inc
Troy, MI
The experienced Meditech Revenue CycleApplications Analyst is responsible for reviewing, analyzing, evaluating, and developing clinical Meditech application tools to meet customer needs; support project implementation activity; document requirements and define scope and objectives. The Analyst’s primary goal is to support our clients with system break/fixes, system changes and enhancements, and ongoing system maintenance, which can include system testing, troubleshooting, and issue management.
The Computer Merchant, LTD.
$28 - $34.5
Saint Petersburg, FL
While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. RESPONSIBILITIESInstalls, configures, troubleshoots, and resolves problems on a wide variety of commercial off the shelf (COTS) and proprietary software via telephone/remote control access and occasional on-site support.
Genesis10
Columbus, OH
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
Trigyn Technologies Inc
$17 - $18
Long Island City, NY
Satisfactory experience responding to customer service inquiries, help desk, or public relations capacity, utilizing computers and information technology. Trigyn's Direct Government Client has openings for Call Center / Customer Service Executive, who can work onsite in Long Island City, NY.
MidWestern IT
Seattle, WA
The ideal candidate will be responsible for providing technical support, troubleshooting issues, and ensuring smooth IT operations across the organization. Required Qualifications: 1)Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).
Colony Brands, Inc.
Monroe, WI
Our company has grown from a premier mail-order cheese company to include a diverse portfolio of affiliates, brands and products ranging from apparel to kitchen appliances, while maintaining our roots as a private, customer-centric business based in Monroe, WI. This includes providing first-level Help Desk support to both internal and external customers for general business hardware and software questions.
Mice Groups
$30 - $41.7
San Mateo, CA
The Mice Groups does not currently collect personal identifying information via its website except (i) to the extent that you provide this information in an online job application and (ii) to the extent that your web browser provides personal identifying information. The Mice Groups may, however, aggregate certain elements of your personal identifying information with the information of other users of our website to analyze the usefulness and popularity of various web pages on its website.
Kyra Solutions Inc
Ocoee, FL
In Transportation practice, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Creates weekly report on all Help Desk calls and responses to include fixed and outstanding items with details on what replacement parts were needed.
NuAxis Innovations
Reno, NV
You'll provide Tier 1 support, assist with hardware and software issues, manage mobile devices, and ensure end-user systems remain secure, updated, and operational. NuAxis Innovations is seeking a customer-focused Help Desk Technician to support the U.S. Fish and Wildlife Service (FWS) in Reno, NV.
nTech Solutions, Inc.
Philadelphia, PA
The Jr Business Analyst will work under the guidance of a senior analyst and will be involved in various project lifecycle activities to ensure alignment with organizational goals. This role is a vital liaison between business needs and IT solutions, gathering and interpreting data to provide actionable insights.