UNKNOWN

FEED

In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.

HOUR

StratAcuity Staffing Partners Inc

IT Service Desk Analyst

linkup_via_bold

OTHER

Hands-on experience supporting PC hardware, computer operating systems, software, mobile devices, password resets, networking equipment, scanners, virtual machines, and related end-user technologies. Our client is looking for a Service Desk Analyst to join their IT support team and provide responsive, customer-focused technical support to internal end users across multiple locations.

Irvine Technology Corporation

Service Desk Analyst

LogicMelon

ADAPTED_NOW

This employee is responsible for providing telephone support for a 3000-plus user environment, dispatching all technical support to customer locations, handling all incoming calls and escalation for software and hardware support, and maintaining a service order database using the appropriate Service Desk Call Management software. The Service Desk Analyst must be capable of making decisions regarding the urgency and or seriousness of calls and serve as a liaison between the technical staff of the department and the department's wide variety of customers.

Tanner Health System

Service Desk Analyst II - Information Technology (Evenings)

Tanner Health

This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures. Acts as an interface for customers to request service, responding to telephone calls, walk-ins, voice mails, faxes, emails, text, work orders, chat, and self-service tickets.

Cook County, IL

Service Desk Analyst I

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Responsibilities: Assist Cortavo end users with various desktop support related questions, such as setting up Outlook, OneDrive, access via Remote Desktop, printer configurations, internet issues, networking questions, and other Level 1-2 support issues. Ticket maintenance, you will typically spend a portion of the workday reviewing existing tickets and looking for cases that should be closed, following up with users where appropriate, and setting reminders for future action.

Cortavo

Service Desk Analyst II

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. The Enterprise Service Desk Analyst provides frontline Tier 1 help desk support as the first point of contact for FEMA enterprise service desk.

YEAR

CACI International Inc.

Enterprise Service Desk Analyst I

The position will require that the individual answer technical questions, provide resolutions, accurately record all calls and incidents, provide level-1 troubleshooting, escalate to level-2 support as required, and ensure the capture of all lessons learned within the Vibra Service Desk Knowledge Base. The Service Desk Analyst is responsible for supporting the Vibra Service Desk’s single point of contact role for triage and resolution of service disruptions that affect Vibra hospitals, employees, applications, hardware, and vendors.

Vibra Healthcare

FULL_TIME

The ideal candidate will work independently with minimal supervision, provide immediate on-site support for the regional office, travel to other Merrick offices as needed, and support users remotely across the Merrick network. The Service Desk Analyst provides first-level incident resolution, manages tickets promptly, and delivers courteous service that supports high customer satisfaction.

Merrick & Company

[AW]-iCims

Able to work well under pressure and deal with all angles of support at all levels, for example, walk ups, service desk, chat, and phone, including meeting rooms setups for internal and client meetings along with town halls and company events. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future.

Real Chemistry

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These queues consist of direct phone calls to our Service Desk via telephone or voicemails, self-service requests entered through Bayhealth self-service portal, and service requests via e-mails. Bayhealth Medical Center is Central and Southern Delaware's healthcare leader with hospitals in Dover and Milford, as well as stand-alone Emergency Department in Smyrna and a hybrid Emergency Department and Urgent Care in Milton.

Bayhealth Medical Center Inc

Experience supporting Microsoft Office, Microsoft Edge, Microsoft SharePoint, Java, Adobe Acrobat, Intune and virtual environments; familiarity with Mobile Device Management and NIPR/SIPR environments. Manage a ticket queue of upwards of 20 tickets daily; update tickets with quality notes, communicate with customers, and resolve incidents within established service level agreements.

Strategic Operational Solutions

Talent Acquisition

Create incident and request tickets requiring validation of customer information, and accurate recording of details of issue/request, including customer interaction and actions taken in the division ticketing system. Essential Duties and Responsibilities include but are not limited to: " Provide timely hardware, software, voice, and network help desk support to all agency personnel through all means available.

ABCS Inc

Phoenix, AZ - IT - AZDES - DTS - Technical Support - Service Desk Analyst

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Service Desk Analyst I Job Responsibilities Include: Serve as the primary point of contact for end users seeking technical assistance through phone, email, chat, self-service portals, and walk-in support channels. Working knowledge of desktops, laptops, mobile devices, operating systems, software installations, and common end-user technologies.

Akkodis Group AG.

The Senior Tier 1/2 Service Desk Analysts support issues involving computer hardware, software, operating systems, networks, telecommunications, websites, portals, user access, audio-visual equipment, and enterprise connectivity. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

DecisionPoint | Cortek

Tier 1/2 Service Desk Analyst (Senior)

Real Chemistry, LLC

Merrick & Co

undergraduate or graduate student pursuing a degree/concentration in Computer Science, Computer Information Systems, or related discipline. A Message from President & CEO Our Core Values The Way We Work History Safety Environment Air Quality and Emissions People and Community Reports and Resources.

National Fuel Gas Co

Spring 2027 IT Service Desk Analyst Internship

Summary: The IT Service Desk Analyst I provides Tier 1 technical phone support and customer service for all Moffitt end users and affliated parties, to include but not limited to, internal Moffitt administrative, clinical and research employees, and external parties accessing the Moffitt Patient Portal. The duties of the IT Service Desk Analyst I may extend beyond routine troubleshooting to include hardware/software installation, repair, relocation, maintenance and support.

Moffitt Cancer Center

IT Service Desk Analyst I

Betterteam

This is a great opportunity to build your IT support career, gain enterprise-level experience, and become part of a team focused on delivering an outstanding end-user experience. This is an excellent opportunity for someone with early-career IT support experience who wants to strengthen their technical skills while working in a collaborative, service-driven environment.

TEEMA

WorkWolf

This onsite position requires a technically skilled and customer-focused professional capable of contributing to daily service desk activities and supporting enterprise infrastructure, cybersecurity, and end-user computing operations. Ability to diagnose and resolve advanced technical issues involving workstations, mobile devices, VPN connectivity, MFA, and enterprise applications.

We are the transformative evolution of two prominent government services firms, ERC and Oasis Systems, each bringing with them a rich legacy of dedicated service to our nation’s Defense and Federal communities.
The company brings together 2,800 employees focused on Cybersecurity, Digital Solutions, Mission Support, and Systems Engineering serving customers in more than 36 states across the U.S. with Centers of Excellence in Washington DC, Huntsville, AL and Burlington, MA.
Our resources, deep expertise, and adaptable solutions will enable us to scale and expand development and engineering capabilities for Defense and Federal communities.

Service Desk Analyst Jobs in the United States

IT Service Desk Analyst StratAcuity Staffing Partners Inc

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Service Desk Analyst II - Information Technology (Evenings) Tanner Health System

Service Desk Analyst I Cook County, IL

Service Desk Analyst II Cortavo

Enterprise Service Desk Analyst I CACI International Inc.

IT Service Desk Analyst Vibra Healthcare

Service Desk Analyst Merrick & Company

IT Service Desk Analyst Real Chemistry

Service Desk Analyst I Bayhealth Medical Center Inc

Service Desk Analyst Strategic Operational Solutions

Phoenix, AZ - IT - AZDES - DTS - Technical Support - Service Desk Analyst ABCS Inc

Service Desk Analyst I Akkodis Group AG.

Tier 1/2 Service Desk Analyst (Senior) DecisionPoint | Cortek

IT Service Desk Analyst Real Chemistry, LLC

Service Desk Analyst Merrick & Co

Spring 2027 IT Service Desk Analyst Internship National Fuel Gas Co

IT Service Desk Analyst I Moffitt Cancer Center

Service Desk Analyst TEEMA

Enterprise Service Desk Analyst Astrion

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