1,197 Results for

Service Desk Analyst Jobs in the United States

Jobs

Austin, TX18 days ago

$16–$18 Per Hour
Temporary
Contractor
Full-time

Assists the customer in resolving technical problems by providing guidance regarding software and hardware problems. Log and track inquiries using an incident management database and maintains history records and related problem documentation.

New!

Olive Branch, MS6 days ago

$26–$28 Per Hour

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Troubleshoot hardware, software, networking, and connectivity issues for desktops, laptops, printers, mobile devices, and other end-user systems.

Albany, NY16 days ago

$24–$26 Per Year
Full-time
Employee

Resolves incidents and/or requests in regards to desktop and laptop PC's, printers, scanners, operating systems, 100 + mainframe, web and LAN applications, network issues, remote connectivity, handheld palm and blackberry computing, VPN home support, wireless issues and security access problems. Must have experience in, Active Directory, Lotus Notes, Print Servers, Microsoft Office Professional, Dial-In Protocol, Citrix, VPN, Internet, Intranet, mobile computing, Security, and mainframe technologies.

New!

Findlay, Ohio5 days ago

Duty 4: Maintain current technical knowledge to support rapidly changing technology, always on a look out for new technologies and work with management and development team in bringing new technologies to the organization. Duty 2: Interface with end users to resolve problems, determine best methods of solving issues, troubleshoot problems, etc.

Troy, MI20 days ago

Full-time
Employee

The Technical Service Desk Analyst provides first and second level support to healthcare employees and patients, delivering a high degree of customer service and applying clinical knowledge within acute and post-acute environments. This role involves supporting clinical workflows, resolving technical and clinical issues, and contributing to improved patient care through effective issue resolution.

New!

Pittsburgh, PA6 days ago

$50,000–$52,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.

New York, NY30+ days ago

$82,000 Per Year

Function as level II support for systems and applications administered, supported, or managed by the IT Application Management group.• Escalate incidents/potential problems to next level support or manager depending on nature of issue. Supports operational activities for various business units across the organization and provides application support for a wide range of banking systems, while maintaining the Credit Union’s commitment to delivering high-quality member service.

New!

Pasadena, CA6 days ago

$110,000–$150,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role works closely with operations, engineering, and end users to gather requirements, improve workflows, support software rollouts, and ensure successful implementation of business systems.

New!

Irving, TX1 day ago

The Application System Analyst Senior serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. Leads and evaluates process and requirements analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering on complex projects/requests.

New!

harrisburg, PA4 days ago

$18–$23 Per Hour

Skills: Skill Required / Desired Amount of Experience Expertise Rating Move 1+ years' previous IT Service Desk and/or Call Center experience required Required 1 Years Experience with call tracking and ticketing software Required 1 Years Attentive to details and ability to be resourceful (using supplied documentation) Required 1 Years Ability to support users with limited knowledge of computers, software, hardware and systems Required 1 Years Above average communication skills and telephone manner. Candidate Privacy To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://peaktechnical.com/privacy-policy/and https://peaktechnical.com/ca-residents-privacy-rights/

Philadelphia, PA11 days ago

$68,000–$81,000 Per Year
Full-time

Other Requirements: Ability to physically perform the essential duties of the role as outlined above, and to work in the environmental conditions required, such as traveling to network campuses, monitoring and interacting with students, in-person facilitation of trainings, etc; This role may require frequent travel between multiple locations. About Mastery:Founded in 2001, Mastery Schools is a public charter network of 23 K-12 schools in Philadelphia and Camden, serving more than 14,000 students.

New!

Bedford, MA5 days ago

$60,000–$70,000 Per Year
Full-time

Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors and storage systems. This role will have broad exposure across a range of network, server, virtualization and security platforms, working issues independently, and when needed, with the assistance of senior subject matter experts on the team.

Troy, MI24 days ago

Full-time
Employee

The Technical Service Desk Analyst provides first and second level support to healthcare employees and patients, delivering a high degree of customer service and applying clinical knowledge within acute and post-acute environments. This role involves resolving clinical and technical issues, supporting clinicians, and contributing to improved patient care through effective issue resolution and knowledge sharing.

Troy, MI24 days ago

Full-time
Employee

The Technical Service Desk Analyst provides first and second level support to healthcare employees and patients, delivering a high degree of customer service and applying clinical knowledge within acute and post-acute environments. This role supports clinical issue resolution, contributes to knowledge base improvements, and works closely with clinicians to troubleshoot issues impacting patient care.

Soldotna, AK25 days ago

$50–$50 Per Hour
Full-time
Employee

Our client, a healthcare organization, is seeking an experienced EPIC EHR Systems Project Manager/Analyst to support clinical information systems and related applications. The ideal candidate is highly self-motivated, detail-oriented, and possesses strong communication and stakeholder management skills.

New!

Belfast, METoday

$33,000–$55,000

Extreme comfort level with having multiple windows open, systems up and running, quickly navigating between screens, all while providing excellent service to our customers, responding to emails and resolving client cases, often simultaneously. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

New!

Ridgecrest, CA1 day ago

$70,310–$81,300 Per Year

Perform various junior level system administrator tasks such as account creation, file share accounts, account permissions, implementing assigned CR’s, desktop/application troubleshooting, deployments of IT assets, and other various tasks as assigned. IT Support Analyst will work as a member of a team responsible for triaging and prioritizing all service calls, walk-ins, emails, help desk tickets, and Change Requests (CR) for the F/A-18 & EA-18G Integrated Product Team (IPT) at China Lake, CA.

New!

White Plains, NY2 days ago

$22–$24 Per Hour
Contractor

Project Overview: The Service Desk Analyst will field incoming help desk requests from end users via both telephone and e-mail in a courteous/professional manner. Support the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc.

San Francisco, CA11 days ago

$123,000–$190,900 Per Year

Masters, MBA, JD, MD) • Financial services, crypto, and/or payments industry experience required • High product acumen and solutions mindset • Proven ability to understand, communicate, and problem solve with client on technical solutions • Strategic thinking and thought leadership with subject matter explain in stablecoins and blockchain technology • Teamwork, interpersonal & relationship-building skills, and ability to influence clients and stakeholders based on technical acumen • Acumen with AI tooling for research and prototyping. As the Visa Crypto Solutions Analyst, you will be responsible for working with clients on their stablecoin strategy and helping to position and sell Visa crypto solutions across key client types such as banks, merchants, fintech, and enablers.

New!

Far Rockaway, NY3 days ago

Utilize good written and oral communication skills in carrying out own position responsibilities, tasks and activities, including all phases of documentation, interactions with vendors, users, co-workers, and management staff. Work independently and in a group as an IT Lead, prioritize tasks and respond appropriately to urgent needs or requests while meeting deadlines in a largely project-oriented work environment.

Foster City, CA11 days ago

$129,200–$206,700 Per Year

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. The individual will perform a variety of tasks ranging from close activities to accounting automation and play an important part in the transformation of the accounting function at Visa.

Foster City, CA11 days ago

$123,000–$190,900 Per Year

Preferred Qualifications • 2 years or more with an Advanced Degree (Masters/PhD in Computer Science) • Proficiency in implementing and fine-tuning AI models using popular frameworks (e.g., TensorFlow, PyTorch, scikit-learn) • Exposure to leading-edge areas such as Machine Learning, Deep Learning, Stream Computing and MLOps. Translate complex business challenges into clear engineering roadmaps, user requirements, and technical specifications that enable breakthrough innovation across payment flows, fraud intelligence, data products, and real‑time commerce platforms.

Austin, TX11 days ago

$94,400–$146,700 Per Year

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. In this role, you will help manage the lifecycle of technology demand across hardware, software, and services—partnering with technology stakeholders to track, plan, and execute Visa's multi-year technology strategy and budget.

Austin, TX11 days ago

$110,700–$171,800 Per Year

Masters, MBA, JD, MD) 2+ years of experience in business or technical product management with strong generative AI or AI/ML, Data Science background Hands-on experience with prototyping, developing, and delivering generative AI solutions using APIs and simple code (e.g., Python), with the ability to build proofs of concept and demo technical platform capabilities. Experience in product management, with demonstrated ability to launch and manage new product releases being part of a matrixed organization in a highly technical Strong technical acumen on AI platforms, AI/ML, models, public cloud deployments with the ability to build Proof of concepts and demo technical platform capabilities.

New!

Austin, TX5 days ago

$110,700–$171,800 Per Year

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. The team partners closely with engineering, data science, product, and business teams to ensure AI capabilities can be delivered efficiently and responsibly across multiple use cases, including fraud, risk, authorization, and ecosystem protection.

New!

Anchorage, AK5 days ago

Offering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Satisfied Bering Straits Native Corporation (BSNC) family customers include the U.S. Air Force, Army, Navy, Coast Guard, the Departments of State, Justice, Commerce, Agriculture, Interior, Homeland Security, the General Services Administration, the Defense Logistics Agency and the U.S Census Bureau.

New!

White Plains, NY4 days ago

Position Overview:The IBM Maximo Mobile Project seeks a highly organized and self-motivated Analyst to provide crucial support for end users, troubleshooting issues, and assist in the development and modification of inspection forms related to Plant operations (Generation / Transmission / Substation Operator Rounds, Security Inspections etc.). Develop, revise and modify Maximo Inspection forms related to Plant operations (Generation / Transmission / Substation Operator Rounds, Security Inspections etc.) as assigned by the Maximo Inspection Form Review team.

New!

Irving, TX4 days ago

The Application System Analyst I serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. Performs basic process and requirement analysis, including process mapping though current flow charts, documents, requirement elicitation, and specification gathering in support of root cause problem solving and negotiating creative solutions.

San Francisco, CA9 days ago

$104,900–$163,000 Per Year

Mid-senior level experience in Sales Enablement / Sales Operations with a clear focus on pipeline management & sales forecasting • Excellent numeracy, literacy and analytical skills with the ability to create, model and interrogate detailed sales performance data • Deep Experience using Salesforce CRM & Playbook • Highly collaborative with exceptional people skills to manage many and varied stakeholders - able to work effectively with diverse audiences, management levels, cultures, and personalities • Able to interpret data and effectively present through written, verbal and presentation communications to different audiences • Demonstrated ability to be productive with minimal supervision. Create and manage dashboards and reports to provide sales intelligence to leaders to improve strategies and sales effectiveness, ensuring availability and provision of relevant pipeline and forecast reports and dashboards to sales management.

New!

Irving, TX6 days ago

Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner.

New!

Tyler, TX1 day ago

Universal City, CA10 days ago

$24–$35 Per Hour

Candidate • 3+ years’ experience in Accounts Payable environment • Exhibit a high degree of customer service • Working knowledge of financial controls, with varied experience in P2P areas • Entertainment industry preferred Education or Certification • BA/BS degree in Accounting, Finance or related field required • CPA or MBA desirable • Lean Six Sigma certification (e.g. • Support all aspects of the Accounts Payable function including vendor relations, vendor master data maintenance, invoice processing, disbursements, vendor reconciliations, aged AP items and Help Desk.

Austin, TX11 days ago

$94,400–$146,700 Per Year

Forecasting: Collaborate with stakeholders to forecast future cloud & AI usage and costs for existing workloads and new projects/applications which can be moved from on-premises datacenters to cloud, providing insights in budget planning and resource allocation. Basic Qualifications • 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience Preferred Qualifications • 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g.

Raleigh, NC11 days ago

Support the day-to-day operations of the U.S. payroll team, including processing of expats, relocation, new hires, LOAs, benefits, terminations, tax inquiries, payroll helpdesk, and employee changes as needed. Advanced Proficiency with Microsoft tools (Outlook, Visio, and Intermediate Excel) is required (i.e., vlookups, pivot tables, etc.).

New!

Tyler, TX3 days ago

New!

Irving, TX1 day ago

New!

Woonsocket, RI5 days ago

Remote

$30–$30.40 Per Hour

Remote position: Yes (quiet, dedicated workspace required) Candidate may be asked to travel/come onsite as needed (travel is expense-eligible) . Perform post-deployment validation , including CCTV image audits to validate image quality/solution performance .

New!

Smithfield, RI3 days ago

$17–$17 Per Hour

You’ll take inbound calls (and may place outbound calls as needed), document activity in a tracking system, perform basic validations, and provide updates via email/Excel. This is not a consumer/customer service call center —you’ll be supporting field technicians, vendors, and contractors installing or upgrading hardware and technology in stores.

Chandler, AZ9 days ago

2. Assist project lead on enterprise level projects in Project Management duties, including acting as Project Manager for various First Credit Union projects, as assigned by the SVP of Information Technology or Chief Innovation Officer. Provide leadership on enterprise projects and project assistance to business unit Team leads to help them manage and grow their project management experience.

New!

Nashville, TN3 days ago

Full-time
Employee

Serve as the first point of contact for IT support requestsTroubleshoot and resolve common hardware, software, access, and connectivity issuesLog, track, and update tickets using a service desk platform (Jira or similar)Support Microsoft 365 tools including Outlook, Teams, SharePoint, and the Admin CenterAssist with user onboarding/offboarding and basic account administrationEscalate issues when needed while staying involved through resolutionProvide professional, white?glove support for executive usersSupport conference room technology and other onsite IT needsFollow IT procedures, documentation, and security best practicesHelp identify repeat issues and improve processes and documentation over time. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.

New!

Northfield, IL4 days ago

This role serves as the primary subject matter expert for learning platforms, data processes, and training infrastructure, ensuring systems are scalable, accurate, and deliver a seamless end‑user experience for sales reps, trainers, and facilitators. Serve as the primary point of contact and subject matter expert for the LMS and digital training technologies (e.g., Questionmark, 7taps, Workday, MindTickle, Chronus/OnTrack, WellSaid), ensuring platforms are configured, maintained, and scaled to support Sales Training needs.

San Antonio, TX20 days ago

Full-time
Employee

Who We Are: Support Services in the ITC consists of groups that provide Oracle, UNIX/Linux, and Programming services to the SwRI campus. Daily and Monthly Responsibilities: Provide programming support to handle assigned bug fixes/enhancements to existing applications.

New!

Fort Myers, FL4 days ago

Remote

Full-time
Employee

The ideal candidate will work closely with business stakeholders, Salesforce technical teams, and cross-functional groups to gather requirements, improve processes, support system enhancements, and ensure successful Salesforce delivery in Agile/Product-led environments. We are seeking a Senior Salesforce Business Analyst with strong experience translating business needs into actionable Salesforce solutions.

New!

Mount Vernon, OH6 days ago

$125,000–$170,000 Per Year

You will manage a cross-functional team including Help Desk Technicians, Network Engineers, Server Administrators, Applications Administrators, a Programmer Analyst, Interface Administrator, IS Specialists, and Telecommunications staff. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

New!

Northbrook, IL6 days ago

At least 5 years’ experience working with Coupa application with experience such as: Configuration and Master Data: Handle configuration tasks, including maintaining system settings, content groups, enterprise data, company codes, chart of accounts, and tax codes. Working with large datasets within applications, develop reports and dashboards as well as the creative problem solving, leadership, and communication skills necessary to drive change.

Columbia, SC11 days ago

$12.50–$15 Per Hour

Required Work Experience: 2 years of customer service experience including 1 year claims or appeals processing OR Bachelor's Degree in lieu of work experience. •45% Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries.

Saint Paul, MN10 days ago

$25–$26 Per Hour
Temporary
Contractor
Full-time

The technician triages and resolves incidents and requests using ServiceNow, performs hands-on troubleshooting, supports meeting and event A/V needs, contributes to knowledge documentation, and partners with internal teams and vendors to restore service efficiently while meeting SLA/OLA and ticket quality expectations. This role delivers frontline IT support for employee devices, operating systems, productivity software, and collaboration tools while ensuring a high quality customer experience.

Detroit, MI18 days ago

Temporary
Contractor
Full-time

Phone and Remote Support: Utilize phone and remote support tools to diagnose and resolve Level 1/1.5 support issues efficiently, including password resets, account lockouts, basic software troubleshooting, and hardware peripherals setup and connectivity. The Technical Client Service Specialist will assist in managing service requests, troubleshooting hardware and software issues, and escalating unresolved issues to the next level of support as necessary.

Tampa, FL30+ days ago

$25 Per Hour
Full-time

Tanisha Systems services clients in Government, Banking & Financial Markets, Insurance, Healthcare, Retail & Consumer Goods, Energy & Utilities, Life Sciences, Telecom, Manufacturing and Transportation Industries around the globe. Roles will be focused on a very high level of Customer Support by helping in creation of account, migrating data from one platform to another, facilitate collection of documentations, triaging and back-office coordination in a well-known bank.

Tampa, FL30+ days ago

$27.50 Per Hour

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Service Desk Analyst Jobs in the United States

Service Desk Analyst AlphaNet Consulting

Help Desk Support Analyst Jobot

Service Desk Analyst Talent Software Services

Help Desk Analyst I Blanchard Valley Health System

Service Desk - IT Healthcare (PT) HTC Global Services Inc

Mortgage Disclosure Desk Jobot

IT Analyst I -Support United Nations Federal Credit Union

Technical Business Systems Analyst Jobot

Application System Analyst Senior - Converge Information Services CHRISTUS Health

PennDOT (Tier 1 Help Desk) PEAK Technical Staffing

Business Systems Analyst Mastery Charter Schools

Systems Analyst Continental Resources

Service Desk - IT Healthcare (Days) HTC Global Services Inc

Service Desk - IT Healthcare (Mid Shift) HTC Global Services Inc

EPIC EHR Systems Project Manager/Analyst Jepsen Investments, Inc.

Client Support Center Analyst Athenahealth

IT Support Analyst DCS Corporation

Service Desk Analyst (Windows 10 / Active Directory) TRIGYN TECHNOLOGIES, INC.

Analyst, Solutions Management Visa Technology and Operations LLC

Clinical System Analyst ECLARO

Senior Accounting Analyst Visa Technology and Operations LLC

Applications Program Analyst Visa Technology and Operations LLC

Analyst, Demand Management Visa Technology and Operations LLC

Product Analyst - Generative AI Platform Visa Technology and Operations LLC

Product Analyst, AI/ML Platforms Visa Technology and Operations LLC

Functional Analyst - ELMS SME ARCTICOM LLC

Maximo Mobile Analyst ECLARO

Application System Analyst I - Epic Security/SER CHRISTUS Health

Sales Operations Analyst Visa Technology and Operations LLC

Epic Analyst - Hospital Billing CHRISTUS Health

Application System Analyst II - Cadence CHRISTUS Health

Accounts Payable Analyst Techlink Systems Inc

Analyst - Cloud FinOps Visa Technology and Operations LLC

Payroll Analyst Careers Integrated Resources Inc

Application System Analyst II - Converge Revenue Cycle CHRISTUS Health

Epic Analyst - HIM CHRISTUS Health

Innovation Support Analyst {170165} A-Line Staffing Solutions LLC

Helpdesk Analyst A-Line Staffing Solutions LLC

Business Analyst (Computer and Mathematical) First Credit Union

Help Desk Analyst Company Confidential

Analyst Business Systems - Sales Training Medline Industries - Transportation & Operations

STUDENT ANALYST - STUDENT ASSISTANT-R&D - Student Programmer Southwest Research Institute

Sr. Salesforce Business Analyst HTC Global Services Inc

Director of Information Systems Jobot

Sr Analyst Business Systems IT - Coupa Medline Industries - Transportation & Operations

Claims Customer Service Advocate Mindlance

IT Operations Analyst US Tech Solutions, Inc.

Helpdesk Analyst - Detroit, MI Digital Technology Solutions

Customer Support or Junior Banker/Relationship Specialist Tanisha Systems

Sr Customer Support Officer/Junior Banker/Relationship Specialist/Call Center Professional Tanisha Systems

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