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The Customer Solutions Professional (CSP) plays a pivotal role in the consumer collections department and is responsible for driving revenue and meeting monthly collection goals by contacting consumers, discussing their account status, and negotiating optimal payment arrangements on behalf of our clients. In cases of medical limitations affecting these abilities, the necessity of performing these essential functions will be a consideration in evaluating reasonable accommodations and determining the appropriateness of medical certification for return to work.

Real Time Resolutions

Customer Solutions Professional - Consumer Collections Agent

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This is a high-volume, sales-focused inbound contact center role where success comes from combining consultative sales skills, relationship building, and a commitment to exceptional member service. Engage with current and prospective members through a high volume of inbound and outbound interactions, including phone calls, email, video appointments, and other communication channels.

YEAR

Industry leading service that puts our memberships' needs first. We're dedicated to the financial well-being of members of the military and their families for generations to come. That's why we provide a variety of financial products and best-in-class service to help our members achieve their financial goals and plan for the future. Our history continues to drive our purpose. USAA began in 1922 with 25 Army officers who offered to insure each other's vehicles when no one else would. Today, their tiny organization has grown into a respected institution offering a full range of financial products to millions of members. We believe they'd be pleased to know that USAA remains true to their founding values of service, loyalty, honesty and integrity. In 1922, when 25 Army officers met in San Antonio, Texas, and decided to insure each other's vehicles, they could not have imagined that their tiny organization would one day serve over 8 million members and become one of the only fully integrated financial services companies in America. We believe they would be pleased to know that USAA has remained true to their founding values of service, loyalty, honesty and integrity.

USAA

Life Insurance Sales Agent - Multi-Level Opportunity

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You’ll play a key role in ensuring a seamless, informed, and empathetic experience—guiding patients through our platform, clarifying treatment plans, and resolving inquiries with care and efficiency. If you're a natural problem-solver who finds fulfillment in helping others and excels in a fast-paced, patient-focused environment, especially within the healthcare space, we’d love to hear from you.

Rugiet

Patient Support Agent

Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next.

SpaceXSI

Support Agent, X Money

GreenHouseAPI

A track record of building and running evaluation, quality or observability systems for production ML or LLM products at scale (many teams, many models, or high request volumes), with results to show for it. We're looking for a Principal Product Manager to own Agent Intelligence: the evaluation, observability and feedback systems that tell us how well our agents perform, why they fail, and whether each change makes them better.

 How can we ensure the vitality of the information-driven world? That's what our founders asked in 1998, when the Web was revolutionizing information-sharing between businesses—and exceeding its capacity for growth. The answer? Use their expertise to offer businesses a place to reliably run their operations and securely exchange critical information. 

Equinix, Inc.

Principal Product Manager, Agent Intelligence

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Manage large amounts of inbound and outbound calls in a timely manner Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. Build sustainable relationships and engage customers by taking the extra mile.

Fusion Consulting

Remote Customer Service Agent

ADAPTED_NOW

We are looking for a sales-driven professional who enjoys building relationships, following up with leads, and helping customers find insurance coverage that fits their needs. If you have experience in insurance sales, customer service, inside sales, call center sales, or relationship-based selling, we want to hear from you.

Charles Wade Farmers Insurance

Insurance Sales Agent (Base + Commission + BONUS)

IdealTraits

As part of a dynamic organization, the supervisor will contribute to continuous process improvements and collaborate with various departments to achieve operational excellence and customer satisfaction. The Contact Center Supervisor will work closely with agents to provide coaching, handle escalated issues, and foster a positive work environment.

Datamark, Inc.

Bilingual Contact Center Supervisor

Workable

For this role, we are hiring at the following levels and targeted base pay salary ranges: The targeted base salary pay range for a Senior Consultant is: East Bay, San Francisco, Silicon Valley: Senior Consultant: $167,000-$203,000. Design, configure, and deploy Genesys Cloud CX solutions, including Architect call flows, in-queue flows, routing strategies (skills-based, bullseye, and predictive routing), queues, users, roles, and permissions.

Slalom Inc

Genesys Cloud Consultant Contact Center Technology

Partners with other teammates to identify potential causal factors contributing to increased workload such as increased volume and/or Average Handle Time and helps to determine a plan of action. At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community.

Memorial Hermann Health System

Contact Center WFM Intra-Day Analyst

Apply adult learning theory and instructional design models (such as ADDIE and SAM) to create blended learning: eLearning modules, instructor-led and virtual instructor-led training, job aids, knowledge base articles, and microlearning. Measure training effectiveness with the Kirkpatrick model or similar frameworks, using quality scores, customer satisfaction (CSAT), and average handle time (AHT) data to refine content.

Judit Inc

Instructional Designer - Contact Center Training

Insurance Advisors gather pertinent information necessary to offer a quote while thoroughly answering questions and setting proper expectations regarding products and the sales process Insurance Advisors also verify the accuracy of supporting employment, down payment, appraisal, and financial documentation received. Do you enjoy using your excellent communication and listening, problem-solving, and interpersonal skills to identify the best solutions for your customers?.

HOUR

As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 30 years. 

Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 19 countries around the world. To learn more, please visit us at www.sutherlandglobal.com.

Sutherland Global Services Inc

Licensed Property and Casualty Insurance Agent

FULL_TIME

As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 30 years. 

Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 19 countries around the world. To learn more, please visit us at www.sutherlandglobal.com.

Sutherland

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Build complete appointments: date and time, vehicle of interest or service concern, assigned salesperson or advisor, trade and payment details, and a confirmation touch before arrival. Make outbound calls and send texts and emails to internet leads, past customers, and service customers, recalls.

WAXAHACHIE DODGE CHRYSLER JEEP

Business Development Agent

Integrate Amazon Connect with enterprise applications, APIs, databases, CRM platforms, and other AWS services. Develop AWS Lambda functions to implement custom contact center business logic and backend integrations.

Tata Consultancy Services Ltd

Contact Center Engineer

Answers inbound calls to assist members with unlicensed policy activities such as providing carrier payment information, update mortgagee clauses, and providing supporting documentation such as EOI's to lenders and proof of insurance to members. All employees should demonstrate our SSFCU core values -- Caring, Innovative, Honest, Fair and Dedicated -- while providing enthusiastic, professional, and courteous service to SSFCU members and employees.

Security Service Federal Credit Union

Insurance Services Retention Agent

Receive customer questions through incoming calls, emails, and service tickets, reviewing the conversation history before responding to avoid asking customers to repeat information. Maintain quality through accurate answers, timely turnaround, complete notes, and consistent follow-up, using feedback from reviewed interactions to improve future customer care.

Talentoma

Customer Care Agent

Amenities: complimentary shuttle to and from SeaWorld, multiple on-site dining options, pet friendly rooms, fitness center, outdoor games and activities. Featuring three heated outdoor pools, a whirlpool, cornhole, and giant table games, along with flexible on-site dining options, the property offers a resort-style experience.

HRI Properties Inc

Guest Services Agent

From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services.

Pyramid Hotel Group

Front Desk Agent

We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. Managing user accounts and their associated attributes, such as name, email address, password, security groups, and multifactor authentication in Azure AD, or through Microsoft Active Directory on Windows Server 2016, 2019.

Call Center Agent Jobs in Texas

Customer Solutions Professional - Consumer Collections Agent Real Time Resolutions

Life Insurance Sales Agent - Multi-Level Opportunity USAA

Patient Support Agent Rugiet

Support Agent, X Money SpaceXSI

Principal Product Manager, Agent Intelligence Equinix, Inc.

Remote Customer Service Agent Fusion Consulting

Insurance Sales Agent (Base + Commission + BONUS) Charles Wade Farmers Insurance

Bilingual Contact Center Supervisor Datamark, Inc.

Genesys Cloud Consultant Contact Center Technology Slalom Inc

Contact Center WFM Intra-Day Analyst Memorial Hermann Health System

Instructional Designer - Contact Center Training Judit Inc

Licensed Property and Casualty Insurance Agent Sutherland Global Services Inc

Licensed Property and Casualty Insurance Agent Sutherland

Business Development Agent WAXAHACHIE DODGE CHRYSLER JEEP

Contact Center Engineer Tata Consultancy Services Ltd

Insurance Services Retention Agent Security Service Federal Credit Union

Customer Care Agent Talentoma

Guest Services Agent HRI Properties Inc

Front Desk Agent Pyramid Hotel Group

Remote Help Desk Agent AnswerNet

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