UNKNOWN

ADAPTED_NOW

Key Responsibilities Manage the day-to-day flow in the contact center, including handling calls, live chat, emails, secure messaging, escalated phone calls, staff support, quality assurance monitoring, and scheduling changes, as necessary. By joining Altra, you'll not only gain the opportunity to build meaningful relationships with members and coworkers, but you'll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve.

HOUR

Altra Federal Credit Union

Bilingual Member Contact Center Supervisor, Tyler TX

jobtargetdirectftpin

The Temporary Customer Experience Operations Supervisor is responsible for the supervision of the Customer Experience teams and provides support for operational initiatives, which include identifying process improvement initiatives, analysis of call and escalation data, identification of workforce gaps and resolution, and presenting recommended action plans to the Sr. Additionally, the Temporary Customer Experience Operations Supervisor partners with the Customer Experience Specialists ensuring high levels of customer satisfaction and will assist escalated customer calls by providing guidance to the team member and/or assisting with the call to ensure best resolution for the Customer.

We are a leading global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience for many of the world’s most iconic and disruptive brands. We deliver outcome-based customer engagement solutions through TTEC Digital, our digital consultancy that designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients and TTEC Engage, our delivery center of excellence, that operates customer acquisition, care, fraud prevention and detection, and content moderation services. Founded in 1982, our employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other. Learn more about our company values and how we support gender diversity, including through a leadership program that empowers the women of TTEC.

TTEC

Temporary Customer Experience Operations Supervisor

TTEC Holdings

FEED

Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions.

ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success.

We provide training so that you learn new job skills and take pride in the quality service you're giving to clients. You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment.

Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers.

Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services.

With fiscal 2011 revenues of approximately $4.2 billion and nearly 100,000 employees, our 300+ offices across the U.S. and various international locales enable us to provide custom facility solutions to sites of all sizes — from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports.

With more than 300+ offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.

ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY)

ABM Industries

Aviation 2nd Shift Supervisor, Cabin Services

Appcast PX 2

The position works in collaboration with Patient Logistics Center Regional Director and Staff, hospital department representatives, physicians and leadership teams to foster relationships with referring facilities, physicians, and hospital staff around the concept of patient transfers. Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access.

UT Health East Texas

Patient Logistics Supervisor / RN

Supervise, assist and direct the activities of the team leader, senior member service representatives, and member service representatives within the Member Services telephone unit. Ensures compliance with the Health Insurance Portability and Accountability Act (HIPAA) related policies in regards to all aspects of operations within the Member Services telephone unit.

University Health

Member Services Supervisor

TMP PX

Aviation 1st Shift Supervisor, Cabin Services

All the duties of CX Specialist including, but not limited to, providing an exceptional customer experience for customers involving a high level of product or service knowledge, often autonomously acquired; this is accomplished by building a relationship of trust and enthusiasm while guiding the customer from website to pre-buy experience, to include: o Vehicle Knowledge and Availability. • Responsible for resolving customer issues using all available resources, including Dealers, Subject Matter Experts’, COM’s, Field Service Engineers and Resolution Specialists.

Lead Customer Experience Specialist

DFW Airport Lead Cabin Cleaner - AM

DFW Airport Lead Cabin Cleaner - PM

DFW Airport Sr. Lead Cleaner - AM & PM

DFW Airport Sr. Lead Cabin Cleaner - Overnight

The Call Center Supervisor for Early Out Services leads day-to-day call center operations, driving team performance, delivering exceptional patient experiences, and supporting overall revenue cycle goals. We’re more than revenue cycle experts—we’re a mission-driven team dedicated to helping healthcare organizations improve financial outcomes while delivering compassionate care.

GetixHealth

Call Center Supervisor- Onsite Sugarland,Tx

PART_TIME

YEAR

Patient Accounting Service Center, LLC

Previous office experience required, 1-2 years Call Center Experience preferred, 6 months of experience within the call center at Perdue Brandon Fielder Collins and Mott preferred. The employee is required to stand, use hands to finger, handle, or feel; reach with hands and arms; the employee may be required, on occasion, to stoop, kneel, or crouch.

Perdue Brandon Fielder Collins and Mott LLP

Call Center Supervisor

FULL_TIME

Essential Duties and ResponsibilitiesThe essential functions include, but are not limited to the following:Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Position Summary Global Agility Solutions is currently hiring call center supervisors to join our stellar customer service team to enable customer satisfaction and a positive service experience.

Global Agility Solutions, LLC

Call Center Supervisor - Global Agility Solutions

Talent Acquisition

QUALIFICATIONSPrevious office experience required, 1-2 years Call Center Experience preferred, 6 months of experience within the call center at Perdue Brandon Fielder Collins and Mott preferredBilingual skills a plus, Spanish, Vietnamese a definite plusEDUCATION REQUIREMENTHigh School diploma or equivalent (Required)Some college (Preferred)COMPETENCIESWork effectively within a structured setting and foster a positive, inclusive team culture. Work Environment and Physical DemandsThis position involves:Sitting at a computer most of the dayUtilizing a headset and being on the phone frequentlyOn the job trainingAnnual Performance ReviewsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Perdue, Brandon, Fielder, Collins and Mott L.L.P.

The supervisor will coach agents, monitor service quality and performance, resolve escalated customer concerns, and help the team deliver a consistent customer experience. Cobb Professional Services is seeking a Call Center Supervisor to lead daily call center operations and support a team of customer service representatives.

Cobb Professional Services

This role is responsible for overseeing daily call center operations, monitoring service performance, coaching team members, resolving escalated customer issues, and ensuring the team consistently delivers an exceptional customer experience. The successful candidate will be a hands-on leader with strong experience in call center operations, customer service, team supervision, performance management, and KPI/SLA management .

The Hire Solution

Bilingual Spanish Call Center Supervisor

This role spans three critical dimensions: Mentor, Manager, and Messenger upholding the STRIDES values of Service, Teamwork, Results, Integrity, Dignity, Encouragement, and Spirituality, and demonstrating by example the four agreements at Qualfon to Keep-Commitments, Add-Value, Move-Fast, and Spend-Wisely. Assists Quality Assurance Review (QAR) in conducting Root Cause Analysis (RCA) and participates in the activities initiated by QAR for the improvement of the team’s performance.

Qualfon

Onsite Call Center Supervisor

[AW]-iCims

The Customer Care Unit Supervisor is responsible for supervising a centralized Customer Care Unit (CCU) that provides a variety of sales and service functions to bank customers and prospects with paying and receiving transactions as a virtual teller and processes consumer loan applications and new accounts via phone and internet. Provides input on personnel actions, including staffing interviews, selections, terminations, disciplinary actions, and staff scheduling; ensures monthly coaching and performance and salary reviews reflect accurate, comprehensive feedback; guides staff in developing individual development plans.

Call Center Supervisor Jobs in Texas

Bilingual Member Contact Center Supervisor, Tyler TX Altra Federal Credit Union

Temporary Customer Experience Operations Supervisor TTEC

Aviation 2nd Shift Supervisor, Cabin Services ABM Industries

Patient Logistics Supervisor / RN UT Health East Texas

Member Services Supervisor University Health

Aviation 1st Shift Supervisor, Cabin Services ABM Industries

Lead Customer Experience Specialist TTEC

DFW Airport Lead Cabin Cleaner - AM ABM Industries

DFW Airport Lead Cabin Cleaner - PM ABM Industries

DFW Airport Sr. Lead Cleaner - AM & PM ABM Industries

DFW Airport Sr. Lead Cabin Cleaner - Overnight ABM Industries

Call Center Supervisor- Onsite Sugarland,Tx GetixHealth

Call Center Supervisor- Onsite Sugarland,Tx Patient Accounting Service Center, LLC

Call Center Supervisor Perdue Brandon Fielder Collins and Mott LLP

Call Center Supervisor - Global Agility Solutions Global Agility Solutions, LLC

Call Center Supervisor Perdue, Brandon, Fielder, Collins and Mott L.L.P.

Call Center Supervisor Cobb Professional Services

Bilingual Spanish Call Center Supervisor The Hire Solution

Onsite Call Center Supervisor Qualfon

Customer Care Unit (Call Center) Supervisor American National Bank of Texas

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