FULL_TIME

FEED

YEAR

As you become confident in the role and demonstrate consistent performance, you may have opportunities to take on additional responsibilities, mentor newer team members, and pursue leadership positions. Whether you’re transitioning from another industry or simply looking for a career with greater flexibility and room to grow , you’ll have access to the training and support needed to develop.

Spade Recruiting

Benefits Enrollment Agent | Entry Level | Remote

partner JazzHR

UNKNOWN

The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.

Family Car Group

Bdc agent

ea_via_bold

For this role, we are hiring at the following levels and targeted base pay salary ranges: The targeted base salary pay range for a Senior Consultant is: East Bay, San Francisco, Silicon Valley: Senior Consultant: $167,000-$203,000. Design, configure, and deploy Genesys Cloud CX solutions, including Architect call flows, in-queue flows, routing strategies (skills-based, bullseye, and predictive routing), queues, users, roles, and permissions.

Slalom Inc

Genesys Cloud Consultant Contact Center Technology

A track record of building and running evaluation, quality or observability systems for production ML or LLM products at scale (many teams, many models, or high request volumes), with results to show for it. We're looking for a Principal Product Manager to own Agent Intelligence: the evaluation, observability and feedback systems that tell us how well our agents perform, why they fail, and whether each change makes them better.

 How can we ensure the vitality of the information-driven world? That's what our founders asked in 1998, when the Web was revolutionizing information-sharing between businesses—and exceeding its capacity for growth. The answer? Use their expertise to offer businesses a place to reliably run their operations and securely exchange critical information. 

Equinix Inc

Principal Product Manager, Agent Intelligence

linkup_via_bold

Due to high volume of new clients and increased account placements additional staffing is needed now. Agency located in Addison seeking to fill positions for experienced and proven commercial collectors.

Southwest Recovery Services

Commercial Collection Agent

sourcestack_via_bold

The position drives the balance between customer experience, reliability, and cost to serve-ensuring that customers are supported 365/24/7 across voice, chat, and digital channels.#LI-HybridAccountabilities. At Algonquin, our vision is to be the most trusted utility service provider in North America - a premium regulated utility, known for our customer focus, commitment to sustainability, and strong community partnerships.

Liberty Utilities

Manager, Vendor & Workforce Management (Utility Contact Center)

The Patient Access Center Coordinator position provides first-level investigation for patient concerns, assists management with auditing/quality review to ensure accurate and appropriate scheduling and registration through metric and workflow reviews, supports training needs of team members, and provides innovative suggestions for process improvement. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities.

Houston Methodist is a diverse, inclusive and growing health care system offering a lifetime of meaningful careers within our many facilities. We're comprised of a nationally recognized academic medical center and four community hospitals with a history of health care innovation. We're currently ranked in U.S News & World Report's America's Best Hospitals list. For the eighth straight year we have been named to FORTUNE's list of "100 Best Companies to Work For" and have been ranked the #1 health care organization in Texas.<br>  <br> Make your first day exceptional… at Houston Methodist.  <br /><br />

Houston Methodist

Patient Access Center Coordinator

As a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics.

Deloitte

Pu&R Contact Center Operations And Transformation Manager

Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics. As a Senior Consultant in Deloitte Consulting's Customer offering portfolio, you will help clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery.

Contact Center Operations And Transformation Functional Senior Consultant

They serve as hands-on advisors, using strong communication skills, solution and/or technical knowledge, Salesforce product knowledge, industry experience, consulting experience, and knowledge of their client's business to deliver customer return on investment. Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes.

Salesforce Inc

Senior Solution Architect - Agentforce Contact Center

Due to rapid expansion, our agency in Addison has immediate openings for experienced and proven agency collectors. Liberal PTO and excellent health, dental and vision benefits provided after 90 days.

Collection Agent

ADAPTED_NOW

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company.

Entergy

Mgr, Distribution Control Center (Beaumont, Texas, United States)

WORKING CONDITIONS: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company.

Entergy Corporation

Mgr, Distribution Control Center

Working closely with Product Management and other cross-functional partners, this individual helps translate business challenges into scalable technical solutions across technologies including Five9, IVR/IVA, custom applications, CRM, Salesforce Marketing Cloud (SFMC), outbound dialing, and integrations with other enterprise systems. We leverage our core competencies of understanding and managing interest rate and prepayment risk to invest in our Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to our stockholders.

Two Harbors Investment Corp

Contact Center Technical Lead

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

MCI Careers

Contact Center Manager

[AW]-iCims

Contact Center Trainer

Contact Center Operations Supervisor

Contact Center Quality Assurance Manager

Physical requirements for this role include the ability to work at a computer terminal with monitor, keyboard and mouse for extended periods of time, stoop, bend, and reach for equipment and supplies, make frequent repetitive motions required to operate a computer that include the wrists, hands and fingers, and lift, carry, push, pull, and move light objects up to 20 pounds. We empower millions to digitally connect with care providers, essential health resources and needed treatments – and enable care providers, employers, health plans and life sciences companies to meaningfully enhance quality, outcomes and value.

Fuze Health

Supervisor, Contact Center and Clinical Operations (Remote)

You'll be responsible for enhancing our existing Contact Center and Marketing capabilities within Salesforce, while also evaluating and potentially leading net-new implementations as functionality expands, partnering with existing and new vendors along the way. Product Owner with deep expertise in Salesforce Health Cloud, Data Cloud, and Marketing Cloud to lead product strategy for our Patient 360 capabilities, including contact center, marketing, patient grievances, and other back-end patient operations workflows.

Call Center Agent Jobs in Texas

Benefits Enrollment Agent | Entry Level | Remote Spade Recruiting

Bdc agent Family Car Group

Genesys Cloud Consultant Contact Center Technology Slalom Inc

Principal Product Manager, Agent Intelligence Equinix Inc

Commercial Collection Agent Southwest Recovery Services

Manager, Vendor & Workforce Management (Utility Contact Center) Liberty Utilities

Patient Access Center Coordinator Houston Methodist

Pu&R Contact Center Operations And Transformation Manager Deloitte

Contact Center Operations And Transformation Functional Senior Consultant Deloitte

Senior Solution Architect - Agentforce Contact Center Salesforce Inc

Collection Agent Southwest Recovery Services

Mgr, Distribution Control Center (Beaumont, Texas, United States) Entergy

Mgr, Distribution Control Center Entergy Corporation

Contact Center Technical Lead Two Harbors Investment Corp

Contact Center Manager MCI Careers

Contact Center Trainer MCI Careers

Contact Center Operations Supervisor MCI Careers

Contact Center Quality Assurance Manager MCI Careers

Supervisor, Contact Center and Clinical Operations (Remote) Fuze Health

Sr Salesforce Product Owner- Contact Center PDS Health

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