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MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

YEAR

Mass Markets

Accountant for Niche Markets

IRecruitee

Entry-Level Accountant

Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
 In business since 1912, and headquartered in Boston, today we are the eighth largest global property and casualty insurer based on 2023 gross written premium. We also rank 87th on the Fortune 100 list of largest corporations in the US based on 2023 revenue. As of December 31, 2023, we had $49.4 billion in annual consolidated revenue.
 We employ over 40,000 people in 29 countries and economies around the world. We offer a wide range of insurance products and services, including personal automobile, homeowners, specialty lines, reinsurance, commercial multiple-peril, workers compensation, commercial automobile, general liability, surety, and commercial property.

Liberty Mutual Holding Company Inc

Remote Inside Sales Representative

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Sales Representative, Inbound Remote

Be part of a team that performs sustainable continuous improvement, identifying and removing organizational barriers affecting the team, processes and products owned. Good understanding of networking topologies and their associated interconnectivity with the LAN/WAN infrastructure, Contact Centre infrastructure.

Vaachi Systems

Applications Architect 2

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Notifying area managers of any issues that have surfaced due to tech error/dispatcher error or complaint from a facility. Candidates must reside within 50 miles of office location at 3418 Midcourt Rd, #105 Carrollton, TX 75006.

Trident USA Health Services LLC

Internal Ops Coordinator - Lab

As a CCaaS Engineer (Consultant or Senior Consultant) on Slalom's Contact Center Modernization team, you will design, configure, and deliver cloud contact center solutions for enterprise clients on the platform that best fits each client, such as Genesys Cloud CX, Amazon Connect, NICE CXone, Five9, Talkdesk, or Cisco Webex Contact Center. 5-7 years of hands-on experience as a CCaaS engineer, implementing, configuring, or administering at least one major cloud contact center platform (e.g., Genesys Cloud CX, Amazon Connect, NICE CXone, Five9, Talkdesk, Cisco Webex Contact Center); 7+ years for Senior Consultant.

Slalom Inc

CCaaS Cloud - Senior Consultant

The Trump Accounts Support team helps customers navigate a new, high-visibility support experience tied to Robinhood’s role as the brokerage and initial trustee for the federal Trump Accounts program. You’ll apply strong judgment to determine the right resolution path, coach agents through complex or ambiguous scenarios, and know when a case needs to go further by partnering with a licensed, higher-risk, or exception-based teammate.

Robinhood

Customer Experience Associate, Trump Accounts Resolutions Desk

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Write, test, and refine prompts and output formats for AI-generated content such as meeting briefs and deal summaries, and evaluate every output by whether it helps a seller or manager decide faster or better, retiring or reworking what doesn't improve outcomes such as win rate, forecast accuracy, or rep productivity. In this role, you will identify where reps, partner managers, and leaders need real-time signals, and work with engineering to build and prioritize the roadmap for how AI-generated signals power seller decisions across the business.

Zscaler, Inc.

Senior AI Business Process Analyst, Go-To-Market (Gtm)

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work®, among other accolades. Lead the design, implementation, and continuous tuning of forensics, programs across endpoints, networks, and cloud environments, including policy development, incident triage, data classification alignment, and cross-functional collaboration to prevent unauthorized exfiltration of sensitive data.

Appboy

Senior Security Engineer, Enterprise Security

Strong hands‑on experience designing, implementing, and operating AI solutions built on large language models and agent-based workflows, with practical exposure to enterprise platforms such as Glean, Databricks Genie, and Microsoft Copilot. You'll be responsible for architecting, building, and maintaining state-of-the-art analytics platforms including Power BI Premium on Azure Fabric, Tableau Analytics on AWS, and Cognos Analytics on Azure Red Hat OpenShift (ARO) to name a few.

Senior Systems Engineer - Business Analytics Platforms

Our culture is award-winning: CSG has been recognized a US News & World Report "Best Companies to Work For" for 2025-2026, a Newsweek "America's Greatest Workplaces in Tech" for 2025 and "The Top Company in Technology for Women to Work" for 2025, among many others. You will be a trusted advisor to senior stakeholders, positioning CSG's AI-enabled CX capabilities - including journey management, intelligent messaging, conversational AI and AI Routing, plus digital customer engagement solutions - to solve complex business problems and deliver measurable value.

CSG Systems International Inc

Sales Director - CX Solutions

We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. Zurich Cover-More partners with many of the world's best-known brands - think major airlines, travel giants, top banks, credit card providers, and large retailers - to deliver more care, more cover, for all.

Zurich Insurance Group Ltd

Product Manager - Digital Experience

Build and maintain a multi-quarter pipeline Run disciplined account plans on named targets — mapping personas, identifying entry points, and orchestrating multi-threaded campaigns with your BDR, Marketing, and Applied Intelligence partners. You understand how these businesses make money and where market intelligence affects their P&L.Demonstrable success selling complex, high-consideration products to sophisticated front-office buyers — crude, products, and freight traders, analysts, portfolio managers, chartering managers, or risk.

Vortexa

Sales Manager - Energy Commodities Analytics

Minimum QualificationsPrevious Experience Managing in a Call Center EnvironmentHigh School diploma or GEDBilingual English/SpanishMust be able to successfully pass criminal background checkExcellent communication skillsMS office proficiency. This position will require excellent communication, interpersonal skills, and the ability to coach and mentor a strong sales team to deliver best in class results for our clients.

Advanced Call Center Technologies

Operations Supervisor - Harlingen, TX

This position will require excellent communication, interpersonal skills, and the ability to coach and mentor a strong sales team to deliver best in class results for our clients. ACTs ideal leaders are problem solvers with good negotiation skills who are self-driven and motivated to meet company service and client goals.

ADVANCED CALL CENTER TECHNOLOGIES, LLC

Operations Healthcare Supervisor

Every lead sent to our premium customers is vetted and live-transferred to an agent through our Concierge Call Center, and which agent gets that lead is decided by a matching model that increasingly encodes customer-specific business rules, for example price-point eligibility or agent tier restrictions. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Call Center Agent Jobs in Texas

Accountant for Niche Markets Mass Markets

Entry-Level Accountant Mass Markets

Remote Inside Sales Representative Liberty Mutual Holding Company Inc

Sales Representative, Inbound Remote Liberty Mutual Holding Company Inc

Applications Architect 2 Vaachi Systems

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Customer Experience Associate, Trump Accounts Resolutions Desk Robinhood

Senior AI Business Process Analyst, Go-To-Market (Gtm) Zscaler, Inc.

Senior Security Engineer, Enterprise Security Appboy

Senior Systems Engineer - Business Analytics Platforms GM

Sales Director - CX Solutions CSG Systems International Inc

Product Manager - Digital Experience Zurich Insurance Group Ltd

Sales Manager - Energy Commodities Analytics Vortexa

Operations Supervisor - Harlingen, TX Advanced Call Center Technologies

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