Contingent Occupational Health Administrative Assistant

Lancesoft

ORLANDO, FL
1 day ago

$24.34

Highlights

The Occupational Health Administrative Assistant supports a broad range of occupational health programs, including regulatory compliance initiatives, medical case management, return-to-work processes, drug and alcohol testing, hearing conservation, respiratory protection, medical certification programs, employee accommodations, and specialized workforce health programs. This role serves as a key member of the Occupational Health Team, supporting the team through coordination of case management activities, program administration, records management, reporting, vendor interactions, and customer service functions.

Numbers & Facts

Location	ORLANDO, FL
Industry	Staffing/Employment Agencies
Salary	$24.34
Company Size	2,000 to 2,499 employees
Year Founded	2000
Website	http://www.lancesoft.com/

Description

Description:
Title:                Occupational Health Administrative Assistant
Location:         Orlando, FL, 32824
Duration:         0-5+ months
Shift:                 M-F 8am to 5am
Pay Rate:        $24.34–$35.00/Hour

Job Summary:

The Occupational Health Administrative Assistant provides operational, administrative, and program support for occupational health services that promote workforce health, safety, regulatory compliance, and business effectiveness.
This role serves as a key member of the Occupational Health Team, supporting the team through coordination of case management activities, program administration, records management, reporting, vendor interactions, and customer service functions.
The Occupational Health Administrative Assistant supports a broad range of occupational health programs, including regulatory compliance initiatives, medical case management, return-to-work processes, drug and alcohol testing, hearing conservation, respiratory protection, medical certification programs, employee accommodations, and specialized workforce health programs.
This position facilitates communication among employees, management, healthcare providers, vendors, and occupational health professionals while ensuring timely, accurate, and confidential administration of occupational health processes and records.
This role contributes to program effectiveness through data management, process coordination, reporting, audit support, issue resolution, and continuous improvement activities while maintaining compliance with company policies and applicable regulatory requirements.
Responsibilities:
Provide administrative and operational support for occupational health compliance programs, including drug and alcohol testing, hearing conservation, respiratory protection, medical certifications, regulatory reporting, and employee accommodation processes.
Coordinate case administration activities, including case creation, documentation management, status tracking, record updates, follow-up activities, and routing of information to appropriate occupational health personnel.
Maintain accurate, complete, and confidential occupational health records, databases, reports, and electronic documentation in accordance with company policies and regulatory requirements.
Coordinate communications with employees, management, healthcare providers, vendors, and third-party administrators regarding occupational health programs, documentation requirements, appointments, and case status updates.
Review documentation for completeness, identify discrepancies, obtain missing information, and escalate issues requiring clinical or management review.
Monitor program activities and case workflows to support timely completion of occupational health processes and established service expectations.
Generate, maintain, and distribute reports, dashboards, tracking logs, audit materials, and program metrics to support decision-making and program oversight.
Provide customer service and respond to inquiries received through email, phone systems, shared mailboxes, voicemail systems, and other communication channels.
Coordinate scheduling activities, appointments, meetings, training events, and program-related communications.
Support invoice processing, billing activities, vendor administration, and documentation associated with occupational health programs and services.
Assist with audits, quality reviews, regulatory reporting, and compliance monitoring activities to support occupational health program effectiveness and regulatory compliance.
Maintain program tracking tools, spreadsheets, databases, and reporting systems used to monitor occupational health activities and outcomes.
Support continuous improvement efforts by identifying process issues, recommending administrative efficiencies, and assisting with implementation of process enhancements.
Protect confidential employee health information and maintain compliance with privacy, security, and records-management requirements.

Qualifications:

High school diploma or equivalent.
Experience in administrative support, healthcare administration, human resources support, case coordination, customer service, or a related business environment.
Experience maintaining confidential records and handling sensitive information.
Strong organizational, time management, and prioritization skills.
Strong verbal and written communication skills.
Proficiency with Microsoft Office applications and electronic recordkeeping systems.
Ability to manage multiple priorities while maintaining accuracy and attention to detail.
Ability to work independently and collaboratively in a team environment.
Ability to provide professional customer service to employees, leaders, healthcare providers, vendors, and external stakeholders.
Ability to learn and apply occupational health, regulatory, and company-specific processes and procedures.

Employee Benefits:
At LanceSoft, full-time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits:
Four options of medical Insurance
Dental and Vision Insurance
401k Contributions
Critical Illness Insurance
Voluntary Permanent Life Insurance
Accident Insurance
Other Employee Perks

EEO Employer
LanceSoft is a certified Minority Business Enterprise (MBE) and an equal-opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.

About Company

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.