div>⢠Deliver performance metrics to plan in store
⢠Analyze store metrics and partner with Store Manager to drive sales with both internal and external clients
⢠Contribute to daily/weekly/monthly business analysis and reporting
⢠Cultivate a customer-centric store culture; be a vocal advocate for needed improvements to support the in-store customer experience
⢠Actively model outstanding customer care; participate in and lead the execution of top customer strategies
⢠Achieve CRM KPI targets
⢠Assist Store Manager with the development and implementation of Retail Action Plan
⢠Provide constructive feedback to Management on Store performance
⢠Execute merchandising strategies and provide suggestions based on sell-through
⢠Partner with Store Manager to drive Associate engagement by building teams committed to a diverse and inclusive environment, supporting a culture of learning and development, and providing consistent feedback that drives employee engagement and retention
⢠Partner with the Store Manager to engage and develop client relationships through multiple channels
⢠People Management when Store Manager is absent (e.g.
⢠Minimum of 3 years of sales management experience in luxury retail industry; beauty experence a plus
⢠Bachelorās Degree in a related field is preferred
⢠Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business;understanding of retail KPIs
⢠Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
⢠Ability to manage competing priorities; be self-motivated, focused and proactive
⢠Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook
⢠Industry awareness and strong business acumen
⢠Strong verbal and written communication skills and excellent organizational skills
⢠Passion for the Beauty and Fragrance Industry
⢠Flexibility to work a retail schedule which will include evenings, weekends and holidays
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