Security Shift Supervisor Pharmaceutical Site Allied UniversalSecurity Shift Supervisor Pharmaceutical SiteBoston, MADriving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required. Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines.
Security Site Supervisor Corporate Financial Allied UniversalSecurity Site Supervisor Corporate FinancialBoston, MADriving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required. Capably utilizes scheduling and billing software, and to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management.
NewSecurity Shift Supervisor - Unarmed Allied UniversalSecurity Shift Supervisor - UnarmedEverett, MADriving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required. Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines.
Retail Store Area Supervisor (Key Carrier) - Full Time Ocean State Job LotRetail Store Area Supervisor (Key Carrier) - Full TimeLeominster, MA$19–$21 / hourCompany Overview: Ocean State Job Lot ("OSJL" and "Company") is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. This role serves as a development path for future OSJL team leaders; associates in this role are highly encouraged to embrace opportunities for growth towards leadership positions.
Retail Store Area Supervisor - (Key Holder) - Full Time Ocean State Job LotRetail Store Area Supervisor - (Key Holder) - Full TimeMA$19.50–$21.50 / hourCompany Overview: Ocean State Job Lot ("OSJL" and "Company") is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. This role serves as a development path for future OSJL team leaders; associates in this role are highly encouraged to embrace opportunities for growth towards leadership positions.
Retail Store Area Supervisor Ocean State Job LotRetail Store Area SupervisorNorth Reading, MACompany Overview: Ocean State Job Lot ("OSJL" and "Company") is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. This role serves as a development path for future OSJL team leaders; associates in this role are highly encouraged to embrace opportunities for growth towards leadership positions.
Retail Store Area Supervisor -(Key Carrier) - Full Time Ocean State Job LotRetail Store Area Supervisor -(Key Carrier) - Full TimeMedford, MA$19–$21 / hourCompany Overview: Ocean State Job Lot ("OSJL" and "Company") is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. This role serves as a development path for future OSJL team leaders; associates in this role are highly encouraged to embrace opportunities for growth towards leadership positions.
Retail Store Area Supervisor-(Key Holder) - Full Time Ocean State Job LotRetail Store Area Supervisor-(Key Holder) - Full TimeMarshfield, MA$19.50–$21.50 / hourCompany Overview: Ocean State Job Lot ("OSJL" and "Company") is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. This role serves as a development path for future OSJL team leaders; associates in this role are highly encouraged to embrace opportunities for growth towards leadership positions.
Customer Service Supervisor Lenze SECustomer Service SupervisorUxbridge, MAOversee day-to-day customer service operations ensuring timely responses accurate order processing and exceptional service deliveryMonitor team performance and key service metrics including response times order accuracy productivity and turnaround timesServe as the first point of escalation for customer concerns and operational issues driving timely and effective resolutionEnsure adherence to Lenze policies procedures and established business processes while promoting consistency and operational excellenceMaintain and communicate process documentation updates and best practices to support team effectivenessIdentify opportunities to improve processes enhance efficiency and elevate the overall customer experienceCollaborate closely with Sales Inside Sales Operations Supply Chain and other cross-functional teams to support customer and business objectivesCoordinate follow-up activities related to customer inquiries orders and escalations to ensure a seamless end-to-end customer experienceSupport the resolution of complex customer situations while maintaining a high level of customer satisfaction and professionalismContribute to Lenzes continuous improvement culture by recommending and implementing ideas that improve service levels team performance and operational efficiencyLead by example with a hands-on approach stepping in as needed to support the team and ensure customer needs are metRequirementsWhat you bring3 years of B2B customer service experience preferably in a manufacturing industrial or technical environment.2 years of experience leading coaching or supervising a customer service team. DescriptionTitle Customer Service SupervisorLocation Uxbridge MAPosition TypeSchedule Hybrid 4 days in office 1 day remoteCompensation 73000 - 85000Compensation is an estimate and depends on skills knowledge location education and experiencePosition Snapshot The Customer Service Supervisor oversees the day-to-day operations of the Customer Service team leading 9 direct reports ensuring the delivery of exceptional customer support.
Retail Store Area Supervisor- Full time Key Carrier Ocean State Job LotRetail Store Area Supervisor- Full time Key CarrierNorwood, MA$19–$21 / hourCompany Overview: Ocean State Job Lot ("OSJL" and "Company") is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. This role serves as a development path for future OSJL team leaders; associates in this role are highly encouraged to embrace opportunities for growth towards leadership positions.
Supervisor -Gas Meter Testing & Analysis IberdrolaSupervisor -Gas Meter Testing & AnalysisUnited States Of America, MassachusettsReviews scheduled work orders to identify required material, equipment, tool and logistics team resources and establishes production/delivery/pre-assembly/ schedules to support work completion. Collaborates with Gas Operations and Projects management teams to ensure proper support of construction, operations and maintenance material requirements while considering proper inventory levels and stock turns.
Overnight Custodial Supervisor - Fenway Park Aramark Corp.Overnight Custodial Supervisor - Fenway ParkBoston, MAThe Custodial Supervisor will assist management in maintaining or improving cleanliness quality through inspections, training and employee accountability, including employee coaching or counseling. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
Teller Supervisor Berkshire BankTeller SupervisorMedford, MA$20.50–$32.12 / hourPurpose/Objective: The Teller Supervisor serves as a key member of the branch leadership team to drive branch growth by supervising the teller line, directing daily operations, and developing team members to deepen relationships and ensure exceptional customer experience. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.
Client Operations Supervisor Barry'sClient Operations SupervisorBoston, MassachusettsOversee milestone, loyalty, and surprise and delight program implementation and execution in studio, celebrating special events with regularity, in accordance with guidelines to drive community and retention. You will lead hospitality, assist clients with class selections, membership queries, Fuel Bar orders and retail.
Supervisor Tapestry IncSupervisorWrentham, MA$16–$24.75 / hourCourage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
NewMobile Patrol Supervisor Signal of New EnglandMobile Patrol SupervisorNatick, MAOur operations are 24/7, and the successful candidate must be flexible, reliable, and available to work varying shifts, including evenings, overnights, weekends, holidays, and emergency call-outs. Regional Mobile Patrols: Conduct routine and random vehicular patrols of contracted client properties throughout the North Shore, Greater Boston, and the Natick/Framingham area.
Customer Service Associate Dollar Tree IncCustomer Service AssociatePeabody, MAfrom floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Excellent customer service and relationship management skills are required Strong organizational and communication skills are required Strong problem-solving and decision-making skills are required. Skills and Experience: High school diploma or equivalent is preferred Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred Ability to follow instructions and interpret operational documents is required Must be able to lift between 30 and 50 lbs.
NewDC Assistant Supervisor - Order Processing O'Reilly Auto EnterprisesDC Assistant Supervisor - Order ProcessingDevens, Massachusetts$58,080–$87,120 / yearCompensation Pay Range: $58,080.00 - $87,120.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Provide leadership, training, and guidance throughout the department and work to ensure productivity and morale are maintained at a high level.
Residential Program Supervisor PINE STREET INN, INC.Residential Program SupervisorMA$61,464–$67,610.40 / yearThe residential services team provides supportive services to tenants in housing helping tenants achieve their highest level of self-sufficiency, through tenant engagement and intervention in the evening and overnight shifts, and in coordination with the Case Management teams who operate in the day. The supervisor will monitor and ensure staff compliance with training, safety, mediate issues with tenants, and coordinate the work of this team with the PSI Supportive Housing Case Management, Property Management and Facilities departments, as well as other PSI-Departments.
Security Shift Supervisor Warehouse Allied UniversalSecurity Shift Supervisor WarehouseTown of Northborough, MassachusettsDriving Positions : must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required. Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines.
Security Shift Supervisor Corporate Office Allied UniversalSecurity Shift Supervisor Corporate OfficeBoston, MassachusettsDriving Positions : must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required. Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines.
Security Shift Supervisor Hospital Allied UniversalSecurity Shift Supervisor HospitalTown of Framingham, MassachusettsDriving Positions : must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required. Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines.
Security Shift Supervisor Pharma Site Allied UniversalSecurity Shift Supervisor Pharma SiteTown of Lexington, MassachusettsDriving Positions : must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required. Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines.
Security Shift Supervisor Unarmed Allied UniversalSecurity Shift Supervisor UnarmedTown of Northborough, MassachusettsDriving Positions : must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required. Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines.
Supervisor, Ophthalmology Surgical Services Tufts MedicineSupervisor, Ophthalmology Surgical ServicesBoston, MA$60,908.12–$76,140.43 / yearIn addition, this role focuses on performing the following Clinical Administration duties: Long-term strategic planning, determines strategic issues and opportunities that could affect practice success, prioritizes and tracks investments across practices, allocates resources and makes decisions regarding practice growth, and develops need to accomplish the practice's vision. Minimum Qualifications: Associate's degree in Healthcare Administration, Business Administration, or related field AND Three (3) years of experience in a healthcare setting AND One (1) year of progressive administrative experience in a healthcare environment; OR High School diploma or equivalent AND Five (5) years of experience in a healthcare setting AND Three (3) years of progressive administrative experience in a healthcare environment.
Facilities Supervisor II-Salem Massachusetts Court SystemFacilities Supervisor II-SalemSalem, MAPosition Summary: Supervises all custodial staff and related work for a number of court facilities that are grouped into a cluster, or for one stand-alone courthouse facility that does not include multiple court departments and is greater than 70,000 square feet. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth.
Security Shift Supervisor NonUnion @ Union Site Allied UniversalSecurity Shift Supervisor NonUnion @ Union SiteBoston, MassachusettsDriving Positions : must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required. Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines.
Security Shift Supervisor College Allied UniversalSecurity Shift Supervisor CollegeBoston, MassachusettsDriving Positions : must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required. Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines.
Security Lobby Receptionist Shift Supervisor Allied UniversalSecurity Lobby Receptionist Shift SupervisorBoston, MassachusettsDriving Positions : must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required. Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines.
Facility Systems Supervisor- Suffolk County Massachusetts Court SystemFacility Systems Supervisor- Suffolk CountyBoston, MADepartmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth.
Supervisor Menzies Aviation LtdSupervisorWorcester, MAThis role supervises ramp agents and coordinates aircraft ground handling activities including loading/unloading baggage, cargo operations, aircraft marshaling, and ground equipment management while maintaining strict compliance with FAA, TSA, airline, and airport regulations. Client Relations -- Effectively communicate with senior airline management and project a positive image in responding to airlines, staff, and public inquiries.
NewHub Supervisor O'Reilly Auto EnterprisesHub SupervisorMassachusettsWork with store manager and hub delivery specialists to ensure vehicles are well maintained and quarterly inspections are completed thoroughly and accurately. To manage and oversee all aspects of daily hub operations, including supervising city delivery dispatcher(s), hub delivery specialists and any other team members assigned to hub.
Lead Supervisor I Tapestry IncLead Supervisor IBraintree, MA$17–$27.75 / hourBuilding Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Supervisor, Operations AdaptHealth CorpSupervisor, OperationsWeymouth, MA$58,499–$93,499 / yearResponsible for root cause analysis and problem resolution for all operations reviewing trends of customer service failures, determines root cause analysis, and implements appropriate communication / measures for improvements. Conduct consistent communication with regional and departmental leadership throughout organization to review delivery resources to maintain the organizational goals and metrics for patient care, safety, personnel, and maintenance.
Premium In-Seat Supervisor - Fenway Park Aramark Corp.Premium In-Seat Supervisor - Fenway ParkBoston, MA$26–$28 / hourBENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.
Security Site Supervisor Allied UniversalSecurity Site SupervisorBoston, MAThe general purpose and function of the Site Supervisor encompasses the professional operation, administration, profitability, and quality assurance of uniformed services for a client's site. Company Overview: Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose.
Vehicle Title Supervisor LendbuzzVehicle Title SupervisorBoston, MAOpen-Minded Problem Solving: Maintain an open mind to operational adjustments, identifying gaps where team performance drops and implementing strategic coaching or minor tweaks to get metrics back on track. Strong experience creating and analyzing Salesforce reports, alongside advanced proficiency in Google Workspace (specifically Google Sheets for data tracking).
Distribution Supervisor Bimbo Bakeries USA, IncDistribution SupervisorMillbury, MassachusettsCommunicate and coordinate important issues with the right team members to solve issues, including cross functional partners, incoming shift team leaders, and department leadership. They embrace the consumer by ensuring high-quality products are available to sales and ensure operational capabilities by supporting their team in executing the Operations Excellence Playbook.
Assembly Supervisor XiPhias BuyerAssembly SupervisorBillerica, MassachusettsWorkforce Planning: Reviews forecasts for upcoming production needs, runs open order reports, properly assigns tasks, and ensures team members are continuously cross-training to build a flexible workforce. Quality & Engineering: Oversees ultimate product quality, designs/develops assembly operations for new production lines, and relentlessly improves existing processes for peak efficiency.
NewFT Front Office Supervisor Hilton Worldwide Holdings IncFT Front Office SupervisorBoston, MAAs a Front Office Supervisor, you would be responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel''s continuing effort to deliver outstanding guest service and financial profitability. Specifically, we look for demonstration of these Values: Hospitality - We''re passionate about delivering exceptional guest experiences.
Assistant Operations Manager K44 Consulting LLCAssistant Operations ManagerAttleboro, MABASIC FUNCTION: Accountable for the overall store operation in a manner consistent with our company mission and achieve the highest level of profitability through proper management of facilities, inventories, budgets, employees, and transportation and safety programs while meeting company objectives and customer requirements. Insure effective operation of programs in following areas: quality control, waste control, safety, production incentives, preventative maintenance, inventory control, housekeeping, and employee staffing and training.
Restaurant Supervisor - Fenway Park AramarkRestaurant Supervisor - Fenway ParkBoston, MABENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program.
NewFCCP Clinical Supervisor -$750 sign-on bonus (Full Time) Community Care AllianceFCCP Clinical Supervisor -$750 sign-on bonus (Full Time)Woonsocket, RI$75,000–$80,000 / yearClinical Supervisor / Wraparound Coach is to oversee day-to-day operations regarding the service, personnel, data/reporting and accreditation components of the Family Care Community Partnership. To apply for this opening please visit our website www.communitycareri.org and select "Careers" and then "Current Openings" to fill out an application and upload your cover letter and resume.
Quality Assurance Supervisor - Fenway Park Aramark Corp.Quality Assurance Supervisor - Fenway ParkBoston, MA$19–$22 / hourBENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.
Yawkey House, Assistant Supervisor Pine Street InnYawkey House, Assistant SupervisorBoston, MA$25.12–$28 / hourThis includes supporting/training the staff to provide superior customer service by using a service model that emphasizes use of Trauma Informed Care, and Crisis Prevention and Intervention Training principles (Non-Violent Crisis Intervention). The Assistant Supervisor will work closely with Case Managers and other PSI staff to coordinate care and services and will be an available resource for guests to assist them in their efforts to obtain permanent housing.
Food Safety Supervisor - Fenway Park Aramark Corp.Food Safety Supervisor - Fenway ParkBoston, MA$25–$30 / hourAlongside a Food Safety manager who will help coordinate and lead operations, you'll help oversee staff, collaborate with teammates, and help where needed. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
Operations Supervisor - MGM Music Hall at Fenway AramarkOperations Supervisor - MGM Music Hall at FenwayBoston, MA$21–$25 / hourAlongside a Food & Beverage Manager who will help coordinate and lead operations, you'll help oversee staff, collaborate with teammates, and help where needed. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.
NFP Audit Supervisor Withum Smith+Brown, PCNFP Audit SupervisorBraintree, MA$85,000–$145,000 / yearIn this position, you will take a lead role on all aspects of audit engagements, from planning, execution to completion, to include supervision/mentoring of staff, working directly with partners and managers and building/maintaining relationships with clients. How You'll Spend Your Time: Leading the engagement team staff on the planning and execution of an audit, review or compilation engagement to effectively and efficiently provide world-class client service to our clients in the Not-For-Profit industry.
Customer Service Associate I Family Dollar Stores Of Rhode IslandCustomer Service Associate IPawtucket, Rhode IslandResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Claims Supervisor GpacClaims SupervisorWoburn, MA90000–110000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. This role offers the opportunity to lead a high-performing team, influence process improvements, and make a direct impact on operational excellence in a supportive, forward-thinking environment.