Office Manager and Administrative Coordinator Enliven IncOffice Manager and Administrative CoordinatorBurlingame, CA$115,000–$135,000 / yearThe Office Manager & Administrative Coordinator serves as the primary resource for office operations, workplace coordination, and provides administrative, travel, and operational support to the Development Operations organization. Provide high-level administrative and operational support to Development Operations leaders and other development teams, including domestic and international travel planning, meeting coordination, and expense administration.
NewOffice Assistant (Mailroom and Bookstore) Foothill-De Anza Community College DistrictOffice Assistant (Mailroom and Bookstore)CA$27.17–$36.12 / hourUnder general supervision, provides a variety of office support for an assigned program, department, or division, which may include word processing, data entry and organization, telephone and counter reception, document processing, mail processing, record keeping, and filing; provides information and assistance to students, faculty, staff, and the general public; and performs related duties as assigned. Foothill - De Anza Community College District, composed of two colleges and an education center, is one of the top performing districts in both California and the United States, and one of the largest, ranking seventh in size among the state's 72 districts, serving more than 58,500 students per year and with an operating budget of $180M unrestricted general fund.
Assistant Front Office Manager HEI Hotels and ResortsAssistant Front Office ManagerSan Ramon, CA$70,000–$75,000 / hourTucked away in the urban oasis of San Ramon, surrounded by mountains and Redwood Trees, the hotel is within walking distance to shopping, Fortune 500 companies, and top-notch dining experiences. Resolve customer complaints; anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality.
Assistant Front Office Manager SH HotelsAssistant Front Office ManagerSunnyvale, CAThe purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Passionate about hotel operations and guest service with a minimum of 2 years experience working in a Front Office supervisory role, preferably within an upper upscale or luxury hotel environment.
Bookkeeping / Office Manager For Property Restoration Paul DavisBookkeeping / Office Manager For Property RestorationSouth San Francisco, CAIf you can perform in stressful situations, have excellent communication skills, knowledge of accounting, debits and credits, QuickBooks and would enjoy the reward of working in a fast-paced environment, come join us. You will be practicing continuous improvement every day as you establish rapport with insurance carriers, customers, vendors, subcontractors, adjusters, agents and fellow team members!
Bookkeeping / Office Manager for Property Reconstruction Paul Davis RestorationBookkeeping / Office Manager for Property ReconstructionSouth San Francisco, California$50,000–$70,000 / yearIf you can perform in stressful situations, have excellent communication skills, knowledge of accounting, debits and credits, QuickBooks and would enjoy the reward of working in a fast-paced environment, come join us. Position: Bookkeeper / Office Manager / Job Cost Accountant Reports To: Owner What does a Bookkeeper / Office Manager / Job Cost Accountant (JCA) with Paul Davis do?
Bookkeeping / Office Manager for Property Restoration Paul Davis RestorationBookkeeping / Office Manager for Property RestorationSouth San Francisco, California$50,000–$70,000 / yearIf you can perform in stressful situations, have excellent communication skills, knowledge of accounting, debits and credits, QuickBooks and would enjoy the reward of working in a fast-paced environment, come join us. Position: Bookkeeper / Office Manager / Job Cost Accountant Reports To: Owner What does a Bookkeeper / Office Manager / Job Cost Accountant (JCA) with Paul Davis do?
Business Services Office Manager CbBusiness Services Office ManagerBurlingame, CaliforniaThe ideal candidate is highly organized with excellent verbal and written communication skills and the ability to implement systems and procedures. Your responsibilities will include scheduling meetings, paying invoices, negotiating with vendors, and maintaining office equipment.
Dental Office Manager Sonrava HealthDental Office ManagerSan Mateo, CaliforniaFull timeAs a Dental Office Manager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice while providing an exceptional patient experience. Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment.
Business Office Manager ~ Senior Living Community MorningStar CareersBusiness Office Manager ~ Senior Living CommunitySan Jose, CaliforniaJob Knowledge : Typing and telephone skills, use of calculators, computers, copy machines, familiarity with chart of accounts, basic bookkeeping skills, payroll skills, tax reports, financial reports, government agencies that relate to finances (Department of Labor and IRS), and W-2, W-4, W-9 and 1099 Forms. Human Resources duties including: Processing payroll, timesheet corrections, entering new employees into system, onboarding and orientation, assemble and maintain personnel files, managing unemployment claims, and workers compensation claims.
Executive Assistant / Office Manager queueincExecutive Assistant / Office ManagerNewark, CaliforniaComplexity that keeps you sharp — You'll work at the intersection of fast-moving technology, mission-critical operations, and highly regulated industries — no two days the same. You'll be the operational backbone of our Newark office — keeping founders focused, the team running smoothly, and the office humming.
Business Services Office Manager COMMUNICATIONS INSTALL SOLUTIONS INCBusiness Services Office ManagerBurlingame, CAFull timeThe ideal candidate is highly organized with excellent verbal and written communication skills and the ability to implement systems and procedures. Your responsibilities will include scheduling meetings, paying invoices, negotiating with vendors, and maintaining office equipment.
Senior Investigator, Office of Investigations Stanford UniversitySenior Investigator, Office of InvestigationsStanford, CA$200,000–$260,000 / yearReporting to the Executive Director of Stanford University's new Office of Investigations, this Senior Investigator will be a member of a team responsible for conducting independent and neutral fact finding on a variety of subject matters involving students, faculty and staff. Perform intakes, identify relevant laws and policies, interview parties and witnesses, collect and review relevant documentary evidence, assess the sufficiency and credibility of evidence, make findings of fact, and prepare written investigation reports.
Associate Dean, Office of Career Services, Stanford Law School Stanford UniversityAssociate Dean, Office of Career Services, Stanford Law SchoolStanford, CA$191,546–$239,965 / yearReporting directly to the Dean, this senior leader currently supervises 8 career professionals, and serves as a principal advisor to the Dean and law school leadership on issues related to professional development, employer engagement, and student employment outcomes, and cultivates relationships with employers, alumni, and peer institutions to ensure students and graduates are positioned for outstanding careers across legal sectors. The Associate Dean of Career Services provides strategic vision, leadership, and long-range planning for all aspects of Stanford Law School's Office of Career Services ("OCS"), including career counseling, programming, and recruiting for students and alumni, while working with employers and other key stakeholders to understand their evolving needs.
Research Administrator 2 Stanford UniversityResearch Administrator 2Stanford, CAWithin the School of Medicine, Dermatology is a high-volume and productive administrative unit, and the staff collectively manage the pre- and post-award activities for a large and diverse portfolio of sponsoring agencies, working with federal, industry and non-profit sponsors on contracts, grants and clinical trials. Dermatology is looking for a Research Administrator (RA) who will provide a full range of administrative, financial and other tasks associated with pre- and post-award sponsored research activities and services, including proposal preparation and post-award management of funds and budgets.
Service Office Manager Nations Roof LLCService Office ManagerSan Leandro, CAPosition Summary: The Service Office Manager, under the direct of the President (or other reporting Manager listed above), is responsible for all aspects of bookkeeping and administrative processes, including purchase orders, invoices, building permits, office support and contract documents. Additionally, the Service Office Manager ensures the smooth operation of day-to-day activities within the service division by providing consistent operational support with minimal supervision.
Application Administrator LanceSoft IncApplication AdministratorFoster City, CA$70–$78 / hourWe are seeking a highly motivated and experienced Application Administrator to manage, maintain, and optimize our critical business applications, preferably experience in managing Engineering applications / tools. The ideal candidate will possess a strong background in both Windows and Linux administration, coupled with practical knowledge of cloud infrastructure, specifically Amazon Web Services (AWS).
Front Office Manager @ Chaminade Resort & Spa Pyramid Hotel GroupFront Office Manager @ Chaminade Resort & SpaSanta Cruz, CA$80,000–$85,000 / yearNestled on 300+ scenic acres in the Santa Cruz Mountains, Chaminade Resort & Spa is a premier destination known for exceptional guest experiences, genuine hospitality, and a strong team culture rooted in connection and service. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.
Office Manager Array LabsOffice ManagerRedwood City, CaliforniaOur goal is to give government and commercial organizations, in disaster response, defense, infrastructure and environmental monitoring, telecommunications, and beyond, a faster, clearer picture of a changing world, allowing them to act with greater speed, confidence, and precision. To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.
HR Specialist & Office Manager Denodo Technologies IncHR Specialist & Office ManagerPalo Alto, CA$90,000–$110,000 / yearThe award-winning Denodo Platform is the leading data integration, management, and delivery platform using a logical approach to enable self- service BI, data science, hybrid/multi-cloud data integration, and enterprise data services. Realizing more than 400% ROI and millions of dollars in benefits, Denodo's large enterprise and mid-market customers across 30+ industries have received payback in less than 6 months.
Front Office Manager Mayday Dental StaffingFront Office ManagerCupertino, CaliforniaWelcome patients to the office and help with any questions or concerns; -Take telephone calls and respond to dental inquiries appointments, and insurance; -Scheduling appointments according to available time slots and providing appointment details to. We are a thriving dental practice and are seeking a FRONT OFFICE ADMIN / OFFICE MANAGER to.
Executive Assistant/Office Manager at Early-stage Venture Firm Bloom TalentExecutive Assistant/Office Manager at Early-stage Venture FirmPalo Alto, CaliforniaEarly-stage venture firm investing in deep tech, health tech, and software is looking for an Executive Assistant/Office Manager to join their team. Perform other duties as assigned to support the business functions of the Firm, including additional responsibilities such as event planning, basic accounting, and other administrative tasks as needed.
Business Office Manager ~ Senior Living Community MorningStar Senior LivingBusiness Office Manager ~ Senior Living CommunitySan Jose, CAFull timeJob Knowledge : Typing and telephone skills, use of calculators, computers, copy machines, familiarity with chart of accounts, basic bookkeeping skills, payroll skills, tax reports, financial reports, government agencies that relate to finances (Department of Labor and IRS), and W-2, W-4, W-9 and 1099 Forms. Human Resources duties including: Processing payroll, timesheet corrections, entering new employees into system, onboarding and orientation, assemble and maintain personnel files, managing unemployment claims, and workers compensation claims.
Office Manager Waste Management IncOffice ManagerSan Leandro, CA$78,000–$88,000 / yearWM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. Oversees one or more clerical processes including: billing processes, purchase orders, Visa orders, P-Card reconciliation, data entry, software updates, and office machine maintenance.
Business Office Manager Legacy Oaks of Sacramento Assisted Living and Memory CareBusiness Office ManagerTracy, CALiving Grace Assisted Living and Memory Care, located in Tracy, CA is seeking a customer service and detail-oriented Business Office Manger to manage the day-to-day business activities for our community. Coordinates and supports Community managers in conducting new hire orientations and staff monthly in-services.
Office Manager Cyngn IncOffice ManagerMountain View, CAThis is an early-start role for someone with high energy who takes pride in being the ultimate support staff member-a doer who keeps things moving day-to-day rather than focusing on high-level strategy. Facility Management: Coordinate with building management to address facility-related issues and ensure a safe, clean, and functional workspace.
Office Manager CyngnOffice ManagerMountain View, CAThis is an early-start role for someone with high energy who takes pride in being the ultimate support staff member—a doer who keeps things moving day-to-day rather than focusing on high-level strategy. Facility Management: Coordinate with building management to address facility-related issues and ensure a safe, clean, and functional workspace.
Office Manager Waste Connections IncOffice ManagerSanta Clara, CA$100,000–$105,000 / yearProvide and/or oversee the provision of administrative assistance and support to the district manager, to include problem solving, project planning and management, fiscal management, day-to-day office coordination, and secretarial services. Manage daily administrative operations of a department including establishing work priorities; assist in resolving problems related to the day-to-day operations of the unit.
Business Office Manager Millbrae Healthcare CenterBusiness Office ManagerMillbrae, CA$90,000–$110,000Supervises and trains personnel involved in admissions, accounting, accounts payable, accounts receivable, resident funds/trusts, collections, petty cash, authorizations, PCC and/or other billing systems. Maintains a system of financial recordkeeping to include ledgers, accurate recording of census, recording payments, writing receipts, posting cash journals, preparing and making bank deposits, etc.
Receptionist/ Front Desk/ Office Manager Dental OfficeReceptionist/ Front Desk/ Office ManagerAlameda, CAFull timeWe are a brand new State of the Art Dental office in Alameda seeking a Receptionist or Office Manager with an outgoing personality to join our team! - experience with back office is a plus but not required.
Office Manager GeneralistOffice ManagerSan Mateo, CaliforniaThis role sits on the front lines of scaling our workplace as the company grows as the team expands, the scope evolves from managing a single office to shaping workplace strategy, office expansion, vendor ecosystems, and employee experience at scale. If something is slowing the team down — whether it’s missing supplies, broken equipment, unclear processes, vendor issues, or gaps in employee experience — you fix it, or find the right person to fix it.
Business Office Manager Unitek Learning IncBusiness Office ManagerFremont, CAPurpose of the Position: The Business Office Manager is responsible for managing all campus-based financial operations related to student accounts, collections, and student-based inventory. Oversee campus cash and check handling procedures in accordance with Unitek's financial policies, including daily reconciliation, secure storage, accurate logbook entry, and timely deposits.
Front Office Manager Silicon ValleyFront Office ManagerSan Jose, California$21–$23 / hourThe ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment. Process guest check-ins, confirm reservations, assign rooms, and issue room keys.
Front Desk Associate TRC Talent SolutionsFront Desk AssociateCampbell, CAThe Branch Office Administrator is a critical role serving as a front desk receptionist and general office administrator for incoming phone calls, office visits/appointments and various office needs. Allworth Financial delivers long- and short-term investment planning solutions and advice to help clients achieve their goals and plan strategically for retirement.
Team Leader FirstService ResidentialTeam LeaderSan Francisco, CA$75,000–$77,250 / yearFull timeThe Team Leader will oversee the staff of Community Administrators and Onsite Assistant Community Managers (including third-party desks) in the assigned region ensuring that associates are assisting with the everyday inquiries and needs of homeowners and vendors, primarily specific to work order, violation, and amenity access/reservation. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies.
SF PEN Case Manager Creative Solutions For AutismSF PEN Case ManagerMillbrae, CaliforniaPrimary functions require sufficient physical ability and mobility to work in an outside and office setting; to stand or sit for prolonged periods of time; to occasionally bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including the use of electronic devices; and to verbally communicate to exchange information. The Case Manager (Level I) is responsible for working directly with Creative Solutions for Hope (CSH) clients by providing Applied Behavioral Analysis (ABA) therapy, conducting program management, parent consultation, and onboarding and training new behavior therapists to cases.
Receptionist Wilson Sonsini Goodrich & RosatiReceptionistPalo Alto, CaliforniaUnder the direct supervision of the Office Administrator, the Receptionist serves as a key member of the Palo Alto office administrative team and is responsible for delivering exceptional reception, hospitality, and operational support to attorneys, staff, clients, and visitors. The actual base pay offered will depend upon a variety of factors, including but not limited to the selected candidate’s qualifications, years of relevant experience, level of education, professional certifications and licenses, and work location.
Legal Administrative Assistant DLA Piper LLP (US)Legal Administrative AssistantPalo Alto, CA$40.91–$53.18 / hourWhile the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. Oversee billing matters including all approval forms and collaboration correspondence, ensures prebills are processed by the appropriate team accurately and timely; serves as a proxy attorneys to address questions or issues related to the billing process.
SF-Penn Behavior Therapist (NO EXPERIENCE NECESSARY) Creative Solutions For AutismSF-Penn Behavior Therapist (NO EXPERIENCE NECESSARY)Millbrae, CaliforniaPrimary functions require sufficient physical ability and mobility to work in an outside and office setting; to stand or sit for prolonged periods of time; to occasionally bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including the use of electronic devices; and to verbally communicate to exchange information. As a therapist, you will be teaching verbal, social, and educational behaviors and skills to children, teens, and young adults with Autism and/or related disabilities The Behavior Therapist will be responsible for the following duties: Administration.
NewSite Support Specialist Nesco Resource, LLCSite Support SpecialistSan Jose, CA$55–$60 / hourThis role will serve as a primary point of contact for desktop, laptop, network, software, mobile device, printer, and collaboration technology support while maintaining documentation and knowledge-base content. Troubleshoot network connectivity from the switch to the user port, patch network drops, monitor network availability, and create custom-length patch cables.
Director Of Dining Services - Junipero Serra High School Compass Group USA IncDirector Of Dining Services - Junipero Serra High SchoolSan Mateo, CA$90,000–$100,000 / yearThe ideal candidate is a strategic, hands-on leader with a passion for food service excellence, team development, and creating a welcoming dining experience for students, faculty, and guests. But we don't stop at just foodservice - we take it to the next level by offering cutting-edge nutrition education programs that empower students to make smart, healthy choices daily.
Global Payroll Manager Versa NetworksGlobal Payroll ManagerSanta Clara, CA$130,000–$180,000 / yearAs our payroll subject matter expert, you will oversee multi-state U.S. payroll, support international employees through Employer of Record (EOR) partners, administer payroll-related benefits, and ensure compliance with payroll tax regulations. As a leader in Secure SD-WAN, SSE (Secure Service Edge) and SASE (Secure Access Service Edge), we are empowering organizations across the globe to transform their IT infrastructure for the modern cloud era & AI era.
Document Controller Atomic Machines IncDocument ControllerSanta Clara, CAFurthermore, this digital platform is fully programmable in the way 3D printing is digital-but whereas 3D printing produces parts of a single material using a single process, the Matter Compiler technology platform is a multi-process, multi-material system: bits and raw materials go in, and complete, functional micromachines come out. What You'll Do: Manage day-to-day document control operations in Arena, including creating, updating, and releasing documentation for assemblies, drawings, specifications, SOPs, and manufacturing instructions.
Document Controller Atomic MachinesDocument ControllerSanta Clara, CAFurthermore, this digital platform is fully programmable in the way 3D printing is digital-but whereas 3D printing produces parts of a single material using a single process, the Matter Compiler technology platform is a multi-process, multi-material system: bits and raw materials go in, and complete, functional micromachines come out. What You'll Do: Manage day-to-day document control operations in Arena, including creating, updating, and releasing documentation for assemblies, drawings, specifications, SOPs, and manufacturing instructions.
IP Litigation Specialist Dickinson Wright Professional StaffIP Litigation SpecialistMountain View, CaliforniaIP Litigation Specialists must: Preferably have Patent Litigation experience in Federal District Court; Previous experience with the ITC (International Trade Commission) is preferred; Prior experience supporting Attorneys with IPR (Inter Partes Review) before the PTAB (Patent Trial and Appeal Board) is preferred; Previous California State Court filing experience is preferred; Possess the ability to read and write in order to proofread typed material for grammatical, typographical or spelling errors of routine law office correspondence and legal case matters; Perform non-complex arithmetic calculations when verifying calculations on forms and documents, at a level normally acquired through completion of high school or equivalent; Have approximately one to two years with the job experience necessary in order to gain an understanding of law office policies and procedures and produce accurate legal documents with minimal supervision; Possess the ability to transcribe legal documents, correspondence and reports from rough draft, or transcription at a level of 70 wpm; Possess the ability to organize and prioritize numerous tasks and complete them under time constraints; Possess interpersonal skills necessary in order to communicate and follow instructions effectively from a diverse group of clients, attorneys and staff and provide information with ordinary courtesy and tact; Possess interpersonal skills necessary in order to communicate by telephone and provide information with ordinary courtesy and tact; Possess the ability to be detail-oriented and handle multiple tasks simultaneously; Possess the ability to organize and prioritize numerous tasks and distribute work to ensure completion under prescribed constraints; Work occasionally requires a high level of mental effort and strain while producing a high volume of information performing other essential duties; Work occasionally requires more than 40 hours per week to perform the essential duties of the position; may require irregular hours. Additional elective programs include: a health flexible spending account, a health savings account, identity theft protection, a dependent day care reimbursement account, commuter benefits, life and AD&D insurance, short- and long-term disability protection, an employee assistance program, and emergency travel assistance.
Director of Dining Services - Junipero Serra High School Compass Group North AmericaDirector of Dining Services - Junipero Serra High SchoolSan Mateo, CA$90,000–$100,000 / yearThe ideal candidate is a strategic, hands-on leader with a passion for food service excellence, team development, and creating a welcoming dining experience for students, faculty, and guests. But we don't stop at just foodservice - we take it to the next level by offering cutting-edge nutrition education programs that empower students to make smart, healthy choices daily.
SUPERVISING TAX AUDITOR III BOARD OF EQUALIZATION State Of CaliforniaSUPERVISING TAX AUDITOR III BOARD OF EQUALIZATIONSanta Clara, CA$9,750–$12,813 / yearThe California Department of Tax and Fee Administration (CDTFA) makes life better for Californians by fairly and efficiently collecting the revenue that supports our essential public services, with CDTFA administered programs accounting for about twenty-three (23%) percent of all state revenue. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.
Impact Manager City Year, Inc.Impact ManagerSan Jose, CA$28.85–$32.45 / hourThe Impact Manager will work with the Impact Team to lead and develop a team of AmeriCorps members (ACMs) as idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students to improve performance. Ability to communicate clearly and effectively in person, virtually, and by phone with students, families, colleagues, and community stakeholders, including sufficient vision and hearing to perform essential job functions.
Principal Product Manager Noah Medical CorpPrincipal Product ManagerSan Carlos, CACalifornia Pay Range $208,000-$260,000 USD Benefits & Perks (For Full Time Employees): Competitive Salary Comprehensive health insurance including Medical, Dental and Vision + HSA and FSA options Equity & Bonus Program Life Insurance (company paid & supplemental) and Disability insurance Mental health support through medical insurance programs Legal and Pet Insurance 12+ paid holidays, Flexible Time Off + Sick Time Paid parental leave In-office snacks and beverages In-office lunch stipend Learning & Development Opportunities: On-demand online training and book reimbursement * Team building and company organized social and celebration events Noah Medical may offer remote, hybrid, or onsite work arrangements within the state of California depending on the specific team and/or role where applicable. Our incredibly talented team of engineers, innovators, and industry leaders bring years of experience from the top healthcare companies in the world, including: Intuitive, Auris, Stryker, Johnson & Johnson, Boston Scientific, Verb Surgical, Mako, Think Surgical, Medrobotics, and Hansen.
Receptionist Super Micro Computer IncReceptionistSan Jose, CA$23–$27 / hourAbout Supermicro: Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. Essential Duties and Responsibilities: Front desk management, including but not limited to, screening and routing calls, welcoming visitors and answering their questions, handling mail receipt and distribution.