Administrative Skills, Billing, Budgeting, Business Support, Contract Review, Customer Support/Service, Documentation, Event Management, Forecasting, Maintain Compliance, Needs Assessment, Operational Support, People Management, Problem Solving Skills, Purchase Orders, Quality Assurance, Regulatory Compliance, Reporting Skills, Software Administration, Staff Training, Technical Analysis
Job Purpose:
Provide advanced operational and administrative support for a complex Business Unit. Coordinate the administrative and program operations of the department, to include: reviewing and researching data; developing reports and recommendations; coordinating budgets; maintaining documentation; and supporting departmental customers.
Primary Functions:
- Collect, verify, and maintain a variety of departmental program performance, operational, budget, and financial data;
- Review and research data results, provide recommendations, and prepare related reports for management and/or external entities; provide specialized financial, statistical, and/or technical analysis/reports;
- Participate in forecasting the department's operational activities and work volumes;
- Provide related research, recommendations, and/or scheduling of employees and resources;
- Coordinate the development and/or maintenance of departmental and/or operational budgets;
- Identify and research budget and financial variances;
- Lead a variety of departmental programs, projects, and activities; respond to internal/external program customers to identify needs and resolve issues; act as a resource for other departments;
- Lead and/or guide other support employees within the department;
- Identify and research gaps in departmental programs; identify opportunities and recommend and/or implement improvements;
- Research and recommend new technologies, programs, and procedures;
- Maintain and review departmental contracts, documents, policies, and manuals; help to ensure compliance with related regulations and agreements;
- Participate in coordinating departmental administrative activities, to include, but not limited to: creating purchase orders; approving invoices; coordinating events; and supporting employee management activities;
- Train staff on programs, procedures, budgeting, and/or department operations;
- Support operational software and technical applications related to the department;
- Perform other duties as assigned.
O
Orlando Utilities Commission