Accounts Receivable, Administrative Skills, Billing, Brochures, Business Operations, Calendar Management, Check Processing, Coaching, Communication Skills, Computer Skills, Customer Relations, Customer Satisfaction, Data Collection, Detail Oriented, Document Management, Establish Priorities, High School Diploma, Mail Processing, Marketing, Microsoft Office, Multitasking, Organizational Skills, Presentation/Verbal Skills, Real Estate, Real Estate Sales, Sales, Sales Support, Team Player, Telephone Skills, Writing Skills
LOCATION
Chicago, IL
POSTED
30+ days ago
Baird & Warner Real Estate Front Desk Administrative Assistant
Behind every great company is a culture created by the professionals who work there. It's what has earned Baird & Warner a Top Workplace designation from the Chicago Tribune ten times. Throughout our rich history, we've stayed true to the belief that when you give people the support they need, amazing things happen. That's why we empower you to be independent, grow in your career, do the right thing by your colleagues and your community, and have a true work/life balance. We truly care about making our team feel part of something bigger by sharing a single purpose — making it easier for homebuyers and sellers to realize their real estate dreams.
Our front desk staff are the heart of our business operations, and the directors of first impressions with our internal and external customers. In this role, you will be a part of an integral team of professionals that are responsible for many of the daily tasks that keep our great organization at optimal efficiency.
We are looking for a dynamic, administrative assistant to join our team supporting Real Estate Sales Professionals at our Edison Park (7280 W Devon Ave, Chicago IL 60631) office.
The ideal candidate must be customer focused and detail oriented, computer savvy, an excellent communicator, and highly professional. The role of Front Desk Administrative Assistant reports directly to our Chief of Staff. In addition to the skills described below, we are looking for individuals with high energy and enthusiasm, bright ideas to grow professionally, and a propensity to work diligently in a dynamic industry. Real estate experience is not required, but definitely a bonus! If you come with the drive and passion to succeed, we can help coach you towards success.
This is a part-time, on-site position with expected hours Thursday-Friday 9am-5pm (not a remote position).
Essential Duties & Responsibilities:
Greet visitors, answer incoming calls, and route questions to appropriate departments.
Manage front desk location's email inbox, triaging questions and supporting our internal and external customers.
Schedule meetings and prepare conference rooms accordingly.
Create and manage all aspects of MLS listings, and manage related documents needed for compliance on behalf of agents.
Oversee mail and package fulfillment, both incoming and outgoing.
Confidently and securely open and close office as shift requires, following detailed procedures and instructions.
Perform administrative duties as needed, such as ordering, maintaining, and restocking of office supplies and inventory.
Process photos for agents on both the MLS and in creating brochures.
Work collaboratively with the Marketing team on signage orders, billing, and data collection to streamline work across offices.
Work with accounts receivable on issuing receipts for both agents and clients, processing check payments, and facilitating customer satisfaction.
Requirements:
Real estate knowledge is a plus
Strong written and verbal communication skills
Positive attitude and professionalism
Ability to multi-task & prioritize
Strong computer skills - including Google platform and Microsoft Office
Motivated, self-starter who can work independently and as part of a team
Excellent organizational skills and attention to detail
Adaptability and flexibility are key factors for someone to succeed in this role
Desire to grow in your position and accept new responsibilities