Office Administrator

Office Administrator
Location: Chicago, IL
Shift/Schedule: Full-time, onsite, weekday business hours
Pay/Compensation: Competitive, based on experience

About the Role
A well-established automotive service and collision repair company in Chicago is looking for an Office Administrator to keep a growing operation running smoothly. You will be the organized, dependable backbone of the front office, supporting customers, technicians, and management every day.

The strong candidate thrives in a busy environment, communicates clearly, and takes pride in accuracy. Strong administrative skills and a professional attitude matter most, and previous automotive or service-industry experience is a plus.

This is a permanent, direct-hire opportunity presented by The Employee Connect. Qualified candidates will be contacted promptly to review the role, answer questions, and discuss next steps in the interview process.

Key Responsibilities

• Manage day-to-day office administration and keep records organized and current
• Answer and route phone calls and respond to customer inquiries professionally
• Prepare, enter, and maintain customer, vehicle, and repair documentation
• Support scheduling and coordination between customers and the shop
• Assist with invoicing, paperwork, and filing
• Handle email and written correspondence with care and accuracy
• Track open items and follow up so nothing slips through the cracks
• Maintain office supplies and a clean, organized workspace
• Support management with reports and administrative tasks as needed
• Multitask across competing priorities in a busy environment

Minimum Qualifications

• Experience in office administration or a similar administrative role
• Strong communication and customer-service skills
• Excellent organization and attention to detail
• Ability to multitask in a busy environment
• Computer proficiency, including email and standard office software
• Dependability and a professional attitude

Preferred Qualifications

• Previous automotive or service-industry experience

Benefits & Pay

• Pay: Competitive, based on experience
• Full-time, permanent position
• Career growth and advancement opportunities
• Supportive, team-oriented workplace
• Training and professional development
• Benefits available for qualifying positions

Screening Questions

1. How many years of office administration experience do you have?
2. Which office software and systems have you used?
3. Are you able to work onsite in Chicago, IL on a full-time schedule?