Administrative Coordinator | Full-Time | The Paramount Baltimore

Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Oak View Group: Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.

Oak View Group:

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary:

The Administrative Coordinator provides comprehensive administrative and operational support to The Paramount Baltimore management team. This position is responsible for coordinating office functions, managing scheduling and communications, assisting with event documentation, maintaining records, supporting financial and procurement processes, and ensuring efficient day-to-day administrative operations. The Administrative Coordinator serves as a key liaison between internal departments, clients, vendors, and event organizers to help deliver exceptional event experiences.

 

This role pays an hourly rate of $24.00 - $26.00.

 

Benefits for Full-Time Roles: Health, Dental, and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

 

This position will remain open until December 31, 2026.

About the Venue:

The Paramount Baltimore is a new world-class music venue located in the heart of Stadium Area, Baltimore, MD. The venue sits in an iconic location neighboring Raven's M&T Stadium and Orioles' Camden Yards. The Walk @ Warner Street enhances the connection between other local attractions like The Horseshoe Casino and TopGolf. This places The Paramount Baltimore in the center of a new cultural hub for sports and entertainment in the city. With a total capacity of 5,000 and state-of-the-art sound and lights, courtesy of industry leader Maryland Sound Institute, The Paramount Baltimore is primed to bring a wide variety of live experiences to the stage. The project also includes a private member-only club called The Founder's Room. The development caps a nearly decade-long effort by Brian Doyle and Robert Goldstein.

Responsibilities:

• Provide administrative support to venue leadership and departmental staff.
• Answer, direct, and provide excellent customer service to incoming calls.
• Coordinate calendars, meetings, appointments, and conference calls.
• Prepare correspondence, reports, presentations, and other business documents.
• Maintain organized filing systems, records, and administrative documentation.
• Process incoming and outgoing mail, emails, and departmental communications.
• Assist with event scheduling, booking documentation, and client correspondence.
• Prepare event files, contracts, permits, and operational reports as needed
• Coordinate logistical details with event managers, clients, and vendors.
• Support pre-event, event-day, and post-event administrative activities.
• Track key event timelines and ensure required documentation is completed.
• Assist as needed in processing expense reports.
• Coordinate office supply inventory and purchasing needs.
• Serve as a primary point of contact for visitors, clients, vendors, and stakeholders.
• Respond to inquiries and provide information regarding facility services and event procedures.
• Maintain professional relationships with clients and event partners.
• Support customer service initiatives and ensure prompt issue resolution.
• Maintain confidential personnel, business, and event records.
• Ensure compliance with organizational policies and procedures.
• Assist with audits, inspections, and reporting requirements.
• Assist with coordination of internal meetings, training sessions, and special projects.
• Prepare meeting agendas, take minutes, and distribute follow-up materials.
• Support department-wide initiatives, programs, and operational improvements.
• Perform other duties as assigned.

Qualifications:

• Associate degree in Business Administration, Hospitality Management, Public Administration, or a related field is preferred. Equivalent combination of education and relevant experience may be considered.
• 1-2 years of administrative support, office coordination, event administration, or related experience.
• Experience in a convention center, hospitality, entertainment venue, event facility, or public assembly venue is preferred.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and accuracy.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Ability to maintain confidentiality and handle sensitive information.
• Customer service-oriented with strong interpersonal skills.
• Ability to work independently and collaboratively with diverse teams.
• Must be able to work a flexible schedule inclusive of weekends, nights, and holidays required.

Strengthened by our Differences. United to Make a Difference:

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.