NewClinic Coordinator - Mon-Fri 8am-4pm Dana-Farber Cancer InstituteClinic Coordinator - Mon-Fri 8am-4pmChelsea, MA$45,500–$54,400 / yearReporting to the Practice Manager, this mission critical position is responsible for administrative tasks that occur on a clinic floor including; scheduling appointments in accordance with the scheduling guidelines; liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage patient and provider requests. • Obtains detailed scheduling information face-to-face, by telephone, or electronically while performing check-in and check-out functions – i.e. triaging phone calls, double identifying patients, printing appropriate paperwork, coordinating complex schedules; acquiring and entering verbal orders.
NewClinic Coordinator - Mon-Fri 8:30am-5pm Dana-Farber Cancer InstituteClinic Coordinator - Mon-Fri 8:30am-5pmWatertown Town, MA$45,500–$54,400 / yearReporting to the Practice Manager, this mission critical position is responsible for administrative tasks that occur on a clinic floor including; scheduling appointments in accordance with the scheduling guidelines; liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage patient and provider requests. • Obtains detailed scheduling information face-to-face, by telephone, or electronically while performing check-in and check-out functions – i.e. triaging phone calls, double identifying patients, printing appropriate paperwork, coordinating complex schedules; acquiring and entering verbal orders.
NewClinic Coordinator - Mon-Fri 11:30am-8pm Dana-Farber Cancer InstituteClinic Coordinator - Mon-Fri 11:30am-8pmChelsea, MA$45,500–$54,400 / yearReporting to the Practice Manager, this mission critical position is responsible for administrative tasks that occur on a clinic floor including; scheduling appointments in accordance with the scheduling guidelines; liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage patient and provider requests. • Obtains detailed scheduling information face-to-face, by telephone, or electronically while performing check-in and check-out functions – i.e. triaging phone calls, double identifying patients, printing appropriate paperwork, coordinating complex schedules; acquiring and entering verbal orders.
Registered Nurse (RN) - Clinical Coordinator, ED - Emergency Department - $40-75 per hour Tenet MassachusettsRegistered Nurse (RN) - Clinical Coordinator, ED - Emergency Department - $40-75 per hourFayville, MA$40–$75 / hourHealthgrades awarded Saint Vincent Hospital #1 in Cardiology in the state and one of America’s 100 Best Hospitals for Coronary Intervention in 2023 and 2024, which puts Saint Vincent Hospital in the top 5% of hospitals nationwide for coronary intervention. An experienced Registered Nurse, who in addition to providing direct patient care, is accountable for facilitating an interdisciplinary approach to patient care, patient flow, staffing, resource utilization and problem solving.
Travel RN Lactation Consultant Program Coordinator - $2,496 per week LeaderStatTravel RN Lactation Consultant Program Coordinator - $2,496 per weekPittsfield, MAPay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. For 20 years, LeaderStat has been dedicated to partnering with exceptional healthcare providers to find them the very best assignments throughout the country.
NewHR Coordinator Vaco LLCHR CoordinatorBrockton, MA$30Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewAssociate Patient Care Coordinator UnitedHealth GroupAssociate Patient Care CoordinatorShrewsbury, MA$16–$29 / yearSee United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
NewPatient Care Coordinator UnitedHealth GroupPatient Care CoordinatorWorcester, MA$18–$32 / hourSee United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports.
NewClinical Nurse Coordinator- PT Rotating Shift Hebrew SeniorLifeClinical Nurse Coordinator- PT Rotating ShiftBoston, MA$71,062.30–$106,592.92 / yearAssume responsibility for intervention in family matters requiring immediate attention, and refer appropriately to Nurse Manager/DON and/or Social Service Department for long-term management and follow-up. Communicate with the Administrative Coordinator and appropriate Nurse Manager/DON on staffing, scheduling, clinical, and administrative issues.
NewUnit Coordinator Dana-Farber Cancer InstituteUnit CoordinatorCambridge, MA$43,200–$48,700 / yearJob Description Under the direction of the Manager/ Director and as a member of the unit-based patient care team, the Unit Coordinator provides essential administrative and coordination support to ensure the efficient, safe, and patient-centered operation of the unit. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations.
NewIntensive Family Support Coordinator Communitas, Inc.Intensive Family Support CoordinatorWakefield, MARecognized and honored as a Top Workplace for 2024 - 2026 – Communitas is proud to welcome you to a work environment that is dedicated to rewarding and supporting our valued employees for their hard work, passion, creativity, and relentless drive to make a positive impact in our community. For these efforts, we express our deep appreciation through: | Competitive Tiered Pay Rates | Low-Cost Benefits | Flexible Schedules | Opportunities for Advancement | Regular Employee Appreciation Events | Tuition Reimbursement | Supportive Coworkers | Compassion-centric Environment |.
Scheduling Coordinator Metrowest Oral Surgical AssociatesScheduling CoordinatorMilford, MA$21–$24 / hourRole and Responsibilities Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication. If you're someone who thrives in a fast-paced environment, enjoys helping people and values being part of a supportive, high=performing team, we'd love to have you join us as we continue to serve our community with all of their oral surgery needs.
NewField Safety & Compliance Program Coordinator Gustavo Preston CompanyField Safety & Compliance Program CoordinatorHaverhill, MA$70,000–$85,000 / yearThe position serves as the centralized leader for safety programs, driving audits, incident investigations, training, and safety culture initiatives, while coordinating efforts across sites to ensure alignment, organization, and measurable performance. Travel: Regular local travel to customer jobsites, service locations, and project meetings is required, typically at least once per week.
Admin/Coordinator Michael Page USAAdmin/CoordinatorBoston, MA$50,000–$60,000 / yearFull timeThe Office Administrator in the construction industry will support the construction department by managing administrative tasks and ensuring smooth coordination of activities. The role requires strong organizational skills and attention to detail to assist with project documentation and communication.
Practice Coordinator I South Shore Health Systems IncPractice Coordinator IWeymouth, MA$20.05–$26.98 / hourb - Under the direction of the operations management team, provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with department scheduling guidelines for new and/or existing patients. a - Greet patients; verbally verify name, date of birth, telephone number, and MRN; provide and witness signing of consent form (if necessary); arrives patient in Epic; assigns patient badge in RTLS; provides patient wristband and RTLS badge.
Practice Coordinator - Medical Oncology South Shore Health Systems IncPractice Coordinator - Medical OncologyWeymouth, MA$20.05–$26.98 / hourb - Under the direction of the operations management team, provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with department scheduling guidelines for new and/or existing patients. a - Greet patients; verbally verify name, date of birth, telephone number, and MRN; provide and witness signing of consent form (if necessary); arrives patient in Epic; assigns patient badge in RTLS; provides patient wristband and RTLS badge.
NewPractice Coordinator Dental Affiliated Dental SupportPractice Coordinator DentalMethuen, MA$25–$28 / hourFull timeThis onsite position not only allows you to develop vital skills in the dental support industry but also offers an hourly pay range of $25 to $28Take the leap into a career where your contributions make a meaningful impact in the dental community. This role requires a commitment of five days a week from 8 AM to 5 PM, allowing you to develop your skills in a professional setting while enjoying a balanced work-life schedule.
EPLI Attorney Practice Coordinator (Formerly Legal Secretary) - Multiple Offices (Remote) Littler Mendelson P.C.EPLI Attorney Practice Coordinator (Formerly Legal Secretary) - Multiple Offices (Remote)Boston, MARemoteGiven the nature of this role, Attorney Practice Coordinators will often serve as a key point of contact between attorneys, clients, and other stakeholders requiring a high degree of professionalism, discretion and integrity in all interactions. Littler's unparalleled commitment to labor and employment law helps clients navigate a complex business world with nuanced legal issues-building better solutions for clients' toughest challenges.
Practice Coordinator - Colorectal Surgery Lahey Hospital and Medical CenterPractice Coordinator - Colorectal SurgeryBoston, MA$24.98–$33.62 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
Practice Coordinator Dana-Farber Cancer Institute IncPractice CoordinatorAttleboro, MA$47,400–$65,600 / yearUnder the direction of the operations management team, provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with department scheduling guidelines for new and/or existing patients. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations.
Practice Coordinator II Dana-Farber Cancer Institute IncPractice Coordinator IIAttleboro, MA$47,800–$71,700 / yearUnder the direction of the operations management team, provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with department scheduling guidelines for new and/or existing patients. Responsible for complex scheduling activities associated with patients arriving from main campus, other centers or other outside entities and coordinating appointments with other specialists, dieticians, social work, 2nd opinions, etc.
Practice Coordinator - Medical Oncology South Shore HealthPractice Coordinator - Medical OncologyWeymouth, MA$20.10–$28.75 / hourb- Under the direction of the operations management team, provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with department scheduling guidelines for new and/or existing patients. a- Greet patients; verbally verify name, date of birth, telephone number, and MRN; provide and witness signing of consent form (if necessary); arrives patient in Epic; assigns patient badge in RTLS; provides patient wristband and RTLS badge.
NewPractice Coordinator I South Shore HealthPractice Coordinator IWeymouth, MA$20.05–$26.98 / hourb- Under the direction of the operations management team, provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with department scheduling guidelines for new and/or existing patients. a- Greet patients; verbally verify name, date of birth, telephone number, and MRN; provide and witness signing of consent form (if necessary); arrives patient in Epic; assigns patient badge in RTLS; provides patient wristband and RTLS badge.
Lead Practice Coordinator LifeStance HealthLead Practice CoordinatorWellesley, WashingtonProvide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. The Lead Practice Coordinator is responsible for the oversight of the front office daily activities for their assigned practice group locations, ensuring quality customer service to in-person and remote patients and clinicians.
Practice Coordinator Percy TowersPractice CoordinatorBrockton, MassachusettsWe are seeking a highly qualified Nursing Professional Practice Coordinator to join our team, reporting directly to the Director of Staff Education and Professional Development. This full-time role offers a day shift schedule from 8:00 AM to 4:30 PM, with a competitive salary range of $39–$80 per hour.
Lead Practice Coordinator LifeStance Health IncLead Practice CoordinatorWellesley, MA$23–$26 / hourLifeStance is a national provider of mental healthcare services focused on evidenced-based, medically driven treatment services for children, adolescents and adults suffering from a variety of mental health issues in an outpatient care setting, both in-person at its 550+ clinics nationwide and through its digital health telemedicine offering. Patient Support: Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
NewIP Practice Coordinator Goodwin ProcterIP Practice CoordinatorBoston, MassachusettsHere, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do.
Attorney Practice Coordinator - Boston (Hybrid) Littler Mendelson P.C.Attorney Practice Coordinator - Boston (Hybrid)Boston, MA$53.85–$61.54 / hourThe incumbent is required to have excellent time management, communication, and organizational skills, as well as extensive knowledge of state and federal judicial systems, and agency procedures in labor and employment law. The Attorney Practice Coordinator coordinates and performs high-level tasks to support multiple attorneys practices.
Practice Coordinator - Boston/Woburn Tufts MedicinePractice Coordinator - Boston/WoburnWoburn, MA$20.12–$25.15 / hourIn addition, this role focuses on performing the following General Administration duties: Produces documents, collects, records, sorts and files information, handles mail, prepares routine reports, makes travel arrangements, arranges appointments, responds to inquiries, data entry, and operates office equipment. This position works directly with clinical leadership to streamline data collection and dissemination, enhance professional development departmental workflows, and assist with systems thinking to achieve efficiencies and a system of quality healthcare.
Practice Coordinator - Urogynecology - Boston Lowell General HospitalPractice Coordinator - Urogynecology - BostonBoston, MA$18.81–$23.51 / hourIn addition, this role focuses on performing the following Clinical Administration duties: Long-term strategic planning, determines strategic issues and opportunities that could affect practice success, prioritizes and tracks investments across practices, allocates resources and makes decisions regarding practice growth, and develops need to accomplish the practice's vision. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a "hands on" environment.
NewPractice Coordinator Lowell General HospitalPractice CoordinatorBoston, MAIn addition, this role focuses on performing the following Clinical Administration duties: Long-term strategic planning, determines strategic issues and opportunities that could affect practice success, prioritizes and tracks investments across practices, allocates resources and makes decisions regarding practice growth, and develops need to accomplish the practice's vision. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a "hands on" environment.
Practice Coordinator - Urogynecology - Boston Tufts MedicinePractice Coordinator - Urogynecology - BostonBoston, MA$18.81–$23.51 / hourIn addition, this role focuses on performing the following Clinical Administration duties: Long-term strategic planning, determines strategic issues and opportunities that could affect practice success, prioritizes and tracks investments across practices, allocates resources and makes decisions regarding practice growth, and develops need to accomplish the practice's vision. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a "hands on" environment.
NewPractice Coordinator Tufts MedicinePractice CoordinatorBoston, MA$18.81–$23.51 / hourIn addition, this role focuses on performing the following Clinical Administration duties: Long-term strategic planning, determines strategic issues and opportunities that could affect practice success, prioritizes and tracks investments across practices, allocates resources and makes decisions regarding practice growth, and develops need to accomplish the practice's vision. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a "hands on" environment.
NewAmbulatory Practice Coordinator I - SSMC South Shore Health Systems IncAmbulatory Practice Coordinator I - SSMCNorwell, MA$19.10–$27.30 / hourPerforms a variety of functions related to the accurate and timely processing of patient appointments, including but not limited to scheduling follow-up appointments, following established workflows, ensuring referrals are placed for outside tests and consultations; serves as the liaison between department physicians and scheduling staff and coordinates physician schedules communicating requests for schedule changes to Provider Scheduling. Schedules primary care appointments efficiently, accurately, coordinated and integrated to maximize optimal utilization of resources and patient access to services.
Practice Coordinator Staff VSD (VHM Services, IncPractice CoordinatorTown of Framingham, MassachusettsCoordinates the daily operations of the physician office, including the medical records process, controlling the front desk, accounts payable, office supplies. Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
Dental Practice Front Office Coordinator. Pearl Dental Centr PCDental Practice Front Office Coordinator.Pepperell, MAFull timeWe are a friendly team of professionals and are seeking a team player with outstanding communication skills, self-motivated, organized, efficient with the ability to handle the daily schedule with a positive attitude. Responsibilities include : patient scheduling, general business accounting, efficient communication with patients.
Restorative Practices (RP) Coordinator up to $27.50/hour based on experience Greenfield Public SchoolsRestorative Practices (RP) Coordinator up to $27.50/hour based on experienceGreenfield, MAData, Documentation & Reflection Track and analyze circle participation, referral data, and survey results using the RP Data Analysis Protocol. Hours: Up to 10 hours per week in July and August, and up to 20 hours per week September-June 2027 (based on budget tier).
NewAmbulatory Practice Coordinator I - Ssmc South Shore HealthAmbulatory Practice Coordinator I - SsmcNorwell, MA$19.10–$27.30 / hourPerforms a variety of functions related to the accurate and timely processing of patient appointments, including but not limited to scheduling follow-up appointments, following established workflows, ensuring referrals are placed for outside tests and consultations; serves as the liaison between department physicians and scheduling staff and coordinates physician schedules communicating requests for schedule changes to Provider Scheduling. Schedules primary care appointments efficiently, accurately, coordinated and integrated to maximize optimal utilization of resources and patient access to services.
Ambulatory Practice Coordinator I - SSMC South Shore HealthAmbulatory Practice Coordinator I - SSMCNorwell, MAPerforms a variety of functions related to the accurate and timely processing of patient appointments, including but not limited to scheduling follow-up appointments, following established workflows, ensuring referrals are placed for outside tests and consultations; serves as the liaison between department physicians and scheduling staff and coordinates physician schedules communicating requests for schedule changes to Provider Scheduling. Schedules primary care appointments efficiently, accurately, coordinated and integrated to maximize optimal utilization of resources and patient access to services.
Senior Practice Assistant Mass General BrighamSenior Practice AssistantJamaica Plain, Massachusetts$19.37–$27.71 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
Senior Practice Assistant Brigham and Women's HospitalSenior Practice AssistantJamaica Plain, MA$19.37–$27.71 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
NewPractice Manager Oral Surgery Department of Oral & Maxillofacial Surgery Boston UniversityPractice Manager Oral Surgery Department of Oral & Maxillofacial SurgeryBoston, MAThe salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. Preferred Prior experience as a Practice Manager in a Dental Group Practice Setting required; or experience working in a Group Practice Model in a Dental School preferred.
NewPractice Assistant Lead-Methuen Beth Israel Lahey HealthPractice Assistant Lead-MethuenMethuen, Massachusetts$22.05–$29.68 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
Practice Assistant Lead-Methuen Lahey Hospital and Medical CenterPractice Assistant Lead-MethuenMethuen, MA$22.05–$29.68 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
NewPractice Assistant Crown Colony Quincy Internal Medicine Lahey Hospital and Medical CenterPractice Assistant Crown Colony Quincy Internal MedicineQuincy, MA$20–$26.92 / hourCustomer Service:Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
NewPractice Assistant- Per Diem M-F shifts. Must be able to travel to Wayland, Waltham and Lexington Lahey Hospital and Medical CenterPractice Assistant- Per Diem M-F shifts. Must be able to travel to Wayland, Waltham and LexingtonLexington, MA$20–$26.92 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.
NewPractice Assistant - Wellesley - Front Desk Lahey Hospital and Medical CenterPractice Assistant - Wellesley - Front DeskWellesley, MA$20–$26.92 / hourCustomer Service:Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
Practice Manager, Oral Surgery, Department of Oral & Maxillofacial Surgery Boston UniversityPractice Manager, Oral Surgery, Department of Oral & Maxillofacial SurgeryBoston, MA$71,925–$93,375Full timePreferred Prior experience as a Practice Manager in a Dental Group Practice Setting required; or experience working in a Group Practice Model in a Dental School preferred. The Practice Manager is responsible for developing and managing an environment that fosters teamwork among the staff and faculty while providing excellent customer service to our patients and students.
PRACTICE MANAGER School of Dental Medicine Clinical Affairs Boston UniversityPRACTICE MANAGER School of Dental Medicine Clinical AffairsBoston, MAThe Practice Manager is responsible to manage, provide guidance and direct the daily workflow of the Patient Coordinator and supports the operations of Dental Clinic in support of patient care activities at Boston University School of Dental Medicine (BUSDM). The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison.
Practice Assistant II-Infectious Disease and Behavioral Health Lahey Hospital and Medical CenterPractice Assistant II-Infectious Disease and Behavioral HealthPlymouth, MA$21–$28.26 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.