div>· Manages professional and timely customer service contact with clients, employees and vendors
· Implements the company vision and mission and achieves goals
· Respects and maintains the confidentiality of company, client, and personnel information
· Demonstrates a positive image of the Company to staff and clients; this shall include oral and written communication and visual presentation
· Applies all safety rules and regulations and prevents work hazards; trains employees in safety procedures and responsibilities
· Other duties as assigned
Customer Service
· Provides exemplary customer service
· Communicates and coordinates with the Team for timely job completion
· Responds to customer concerns
Leadership Duties
· Able to positively motivate others
· Develops skills of others
· Conveys positive image of the company
· Develops and implements policies and procedures for the Company
General Professionalism
· Completes delegated tasks on time
· Cooperates and respect others
· Follows company policies and procedures
· Develops creative solutions to problems
Qualifications
Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
· Minimum five (5) years in management within the restoration industry
Training/Education:
· Bachelor’s Degree in Business Administration, Management, Marketing or a related field
License and Special Requirements:
· Possession of, or ability to obtain an appropriate, valid state driver’s license and satisfactory driving record
· Computer literate with knowledge and experience with the Internet as a sales vehicle, MS Outlook, Word, Excel, PowerPoint
Compensation and Benefits
Your talents will be rewarded with a salary commensurate with your level of experience along with bonus opportunities.