Account Manager (E-Commerce)

We are seeking a driven and analytical Account Manager to oversee a portfolio of customer accounts and support ongoing business growth. This role is responsible for managing account performance, strengthening partner relationships, and collaborating cross-functionally to support eCommerce operations.

Account Manager (E-Commerce)
Salary:

Overview

We are seeking a driven and analytical Account Manager to oversee a portfolio of customer accounts and support ongoing business growth. This role is responsible for managing account performance, strengthening partner relationships, and collaborating cross-functionally to support eCommerce operations.

The ideal candidate is highly organized, data-driven, and comfortable working in a fast-paced environment. This position plays a key role in analyzing performance, identifying growth opportunities, and executing strategies that align with overall business objectives.

Key Responsibilities

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• Manage and grow assigned accounts to meet or exceed sales goals
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• Develop accurate sales forecasts based on performance trends, customer behavior, and market conditions
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• Analyze account performance on a daily, weekly, and monthly basis to identify opportunities and risks
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• Adjust strategies in real-time and partner with leadership on business impact and execution plans
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• Build and maintain quarterly forecasts at both category and product levels
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• Evaluate product and category performance, identifying successes, gaps, and areas for expansion
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• Monitor and report on listing and assortment performance across eCommerce platforms
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• Stay informed on consumer trends and buying behavior to enhance the online customer experience
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• Collaborate with internal teams to plan assortments and drive incremental revenue growth
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• Partner with external stakeholders to strengthen relationships and expand account opportunities
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• Support promotional planning and listing optimization efforts
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Qualifications

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• Bachelor’s degree in Business, Marketing, Merchandising, or a related field
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• 3–4 years of experience in account management, preferably within apparel or eCommerce
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• Strong background in eCommerce merchandising required
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• Advanced proficiency in Microsoft Excel and overall Microsoft Office Suite
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• Experience with sales forecasting, budgeting, and financial analysis
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• Knowledge of pricing strategies and margin management
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• Proven ability to manage and grow external partner relationships
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• Strong analytical and problem-solving skills with a data-driven mindset
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• Excellent communication and collaboration abilities
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• Highly detail-oriented with strong organizational and follow-up skills
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• Self-motivated with the ability to take initiative and work independently
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