Daily Operations & Program Management: Develops, implements, and manages a mobile mental health program serving all individuals in and around campus experiencing a mental health crisis; Collaborates and accepts referrals from campus and community partners, law enforcement, and external stakeholders; Offers crisis triage and management, risk assessment, in-person mental health and sexual violence and sexual harassment (SVSH) intervention, and case management; Commits to actively being part of and supporting a diverse and inclusive workplace, demonstrates inclusive behavior, and maintains a safe and professional working environment; Coordinates the day-to-day operations of program services and oversees a team of crisis response clinicians who respond to calls, providing services directly to individuals of all ages and demographics who are in and around campus; Manages the development, implementation, and ongoing functioning and effectiveness of the mobile crisis team; establishes and recommends changes to policies to improve operational processes and patient services; Supports the Behavioral Health manager in developing, tracking, and monitoring operational and budget processes, staffing FTE, human resources, communications, and space planning; Supervision and Clinical Oversight: Acts as primary supervisor of record for subordinates; Trains, manages, evaluates, and retains program staff and clinical team to ensure high quality patient care and culturally competent service delivery in accordance with campus policies and procedures; Coordinates scheduling and work assignments to assure optimal services; Promotes the safety of staff and students through continuous monitoring for compliance with other health & safety policies, programs, and procedures; Provide backup on-call or crisis mental health and SVSH support as needed across University Health Services and function as the liaison between team and community partners to support collaboration of services for the UC Berkeley community with an emphasis on integrating principles of equity, diversity, and inclusion into all patient care, training, and outreach services and initiatives; Assist with the orientation of new personnel, monitor skills, guide, and observe staff who may need assistance with procedures; Provide administrative and clinical supervision to licensed clinicians and training staff in order to deliver effective, high-quality crisis counseling services to students; Guide clinicians in addressing complex mental health issues and provide consultation regarding high-risk cases, challenging client interactions/issues, and treatment strategies; Ensure direct reports accurately document all client-related activities within the established timeframe; implement performance improvement plans as needed; Monitor and support staff in meeting clinical productivity goals and execute steps to address low productivity. And we've spent a quarter-century of that time at the Tang Center, a fully accredited health care facility, UHS employs over 300 people, including primary and urgent care physicians, psychiatrists, consulting medical specialists, nurse practitioners, registered nurses, pharmacists, health educators, social workers, and other health administrative professionals.