UNKNOWN

FEED

ABOUT US: Soliel is an innovative, premium engineering company specializing in providing Enterprise Architecture, Network Design, Engineering, and Operations Support, Software Design and Development, Data Center Design, Deployment and Migration, and Systems Engineering services for both public and private sectors. In this role, you will act as a primary point of contact for technical support, resolving IT issues submitted via ticketing systems and email to ensure seamless daily operations for government personnel.

YEAR

Solielcom

Help Desk Analyst

ea_via_bold

SKILLS AND ABILITIES REQUIRED: Diagnose, troubleshoot, and resolve incidentsand service requests for Windows workstations and laptops, Microsoft 365services, corporate iPads and mobile devices, Citrix environments, enterpriseapplications, remote access, VPN, and connectivity issues. Our global team of 1,800+professionals, spread across 6 countries, delivers cutting-edge solutions forcustomers across Banking, Financial Services, Insurance, Transportation &Logistics, Energy & Utilities, Healthcare & Life Sciences, Government,Hi-Tech, Telecom & Media, Manufacturing, and more.

OTSI

FULL_TIME

Duty 4: Maintain current technical knowledge to support rapidly changing technology, always on a look out for new technologies and work with management and development team in bringing new technologies to the organization. Duty 2: Interface with end users to resolve problems, determine best methods of solving issues, troubleshoot problems, etc.

Blanchard Valley Health System

Help Desk Analyst I

Interpersonal and customer service skills are essential in this role, as the analyst must effectively communicate technical information, gather relevant details, and ensure a positive support experience for all users. Answer, evaluate, triage and prioritize incoming telephone, voicemail, email, and in-person requests for assistance from users experiencing problems with supported technology and applications.

HOUR

CENTRAL OREGON RADIOLOGY ASSOC., P.C.

IT Help Desk Analyst

Perform computer support/maintenance to include but not limited to setup computers for new employees, install software & updates, and troubleshoot and repair computer problems. Ensure proper recording, documentation, and closure of all trouble issues; assist in maintaining all firm-wide IT inventory; assist in maintaining setup procedures documentation for the I.T.

DBR Engineering Consultants

Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services.

Zones simplifies information technology by providing end-to-end capabilities and acting as a singular point of contact for hardware solutions and software licensing. Our expertise carries over to Zones lifecycle management services such as technology assessments, data center engineering, virtualization and cloud computing planning, and software asset management.
 
 <ul>
 <li>
 Multinational technology procurement and fulfillment </li><li>
 Solutions across mixed categories - servers, networking, storage, security and software</li><li>
 Zones configuration and integration centers for custom fulfillment and delivery</li><li>
 Specialized solution architects provide IT assessments and facilitate strategic planning</li><li>
 Lifecycle management services from initial project planning to IT asset disposition</li><li>
 Established partnerships with major hardware manufacturers and software publishers</li><li>
 Culture of five star service excellence that earns industry recognition</li>
</ul>

Zones dedicated teams serve organizations of every size and in specialized markets including:

<ul>
<li>
 Small and Medium-Sized Businesses</li><li>
 Enterprise</li><li>
 SLED (State, Local, Education)</li><li>
 Healthcare</li><li>
 Retail &amp; Hospitality</li>
</ul>

Zones Mission
 
At Zones, our mission is to be a single source for our clients to gain the knowledge, expertise and IT infrastructure to achieve their goals.
 
 
 

Zone perks include:
<ul>
<li>Fitness Program</li>
<li>Catered Lunches</li>


<li>Onsite Massage Therapy</li>

<li>Ongoing classroom, online and one-to-one training that positions you for success with your clients</li>
<li>Compensation-boosting incentives, contents and prizes</li>
<li>Commuter assistance programs</li>
<li>Referral bonus program</li>
<li>Sports league team sponsorships</li>
</ul>

Zones, Inc.

Help Desk Analyst L2

Our four subsidiaries: TYMETAL, Fort Miller Precast, Access Anvil Corp., and The Fort Miller Service Corp., offer advanced manufacturing solutions for innovative infrastructure projects, commercial/industrial security gate systems, custom and security fencing, deathcare, and custom concrete formliners. Responsibilities of our IT Help Desk Analyst: Receive, prioritize, and respond to help desk tickets, phone calls, and emails involving computer hardware and software, network connectivity, telephones, and printers or scanners.

The Fort Miller Group Inc

Consult with the user community to resolve technical problems and answer queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. NCIS not only has primary responsibility for all criminal investigative, CI, CT, and cyber matters within the DON, but it also has exclusive investigative jurisdiction in non-combat matters involving actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities.

GD Information Technology

NCIS Help Desk Analyst Tier 1 | Active Top Secret clearance

sourcestack_via_bold

NCIS Help Desk Analyst Tier 2 | Active Top Secret clearance

The Help Desk Analyst is responsible for assisting and providing technical support for LiveScan agencies statewide, to answer questions from agencies and IT suppliers about the LiveScan onboarding process, to answer and track incoming calls and email requests for technology assistance related to purchasing new equipment and upgrading existing equipment, to answer questions related to establishing network connectivity from agency LiveScans to LiveScan cloud hosts, to create/maintain computer software/hardware inventories; to prepare and coordinate the completion of agency MOUs, to generate help desk tickets and forward service requests to IT suppliers, to monitor open tickets, and provide status updates to users. In addition, strong candidates will have expertise related to troubleshooting computer software/hardware problems; advanced customer relations skills; good verbal and written communication skills; ability to control and manage several projects simultaneously; working knowledge of MS Word, MS Excel, and MS outlook; and strong analytical and decision-making skills.

Address: <a href="https://www.google.com/maps?cid=11952108873856827923">4801 Glenwood Ave, Suite 200, Raleigh, North Carolina, 27612</a>
Phone: <a>(919) 647-7677</a>
 
IT Support Services and <a href="https://www.google.com/maps?cid=11952108873856827923">Business Phone Systems in Raleigh, NC</a>.
Computer Network Service and Support, IT Consulting. VoIP Phone Systems for Business.
Serving Raleigh, Cary, Apex, and Surrounding Areas.
 
Company Hours Sunday : Closed Monday : 08:00 - 17:00 Tuesday : 08:00 - 17:00 Wednesday : 08:00 - 17:00 Thursday : 08:00 - 17:00 Friday : 08:00 - 17:00 Saturday : Closed
 
Company Contact Email <a>Info@comtechnc.com </a>
 
Services Offered:
<ul>
<li style="font-weight: 400">Managed It Services</li>
<li style="font-weight: 400">VoIP Phone Solutions</li>
<li style="font-weight: 400">Server Support</li>
<li style="font-weight: 400">Cybersecurity</li>
<li style="font-weight: 400">Data Backup Solutions</li>
<li style="font-weight: 400">Cloud Computing</li>
<li style="font-weight: 400">Virtualization</li>
<li style="font-weight: 400">Desktop Support</li>
</ul>
 
 
Visit our Profiles: 
<ul>
<li><a href="https://www.facebook.com/comtechnc">ComTech | Facebook</a></li>
<li><a href="https://www.instagram.com/comtechnc/?hl=en">ComTech | Instagram</a></li>
<li><a href="https://www.youtube.com/channel/UCi5tdppcUxTslxWG7xCX-Fg">ComTech | YouTube</a></li>
<li><a href="https://www.linkedin.com/company/comtechnc/">ComTech | LinkedIn</a></li>
<li><a href="https://twitter.com/ComTechNC">ComTech | Twitter</a></li>
<li><a href="https://www.provenexpert.com/comtech2/?mode=preview">ComTech | ProvenExpert</a></li>
<li><a href="https://www.eventbrite.com/o/comtech-46580878553">ComTech | Eventbrite</a></li>
</ul>

Comtech

PART_TIME

The position requires 5+ years of experience troubleshooting software and hardware issues, with detailed working knowledge of legal-specific software and processes, including but not limited to Windows 11, Microsoft 365, iManage, VPN, and Citrix. GrayRobinson, a full-service law and government consulting firm with 16 offices in Florida and Washington, D.C., has an immediate opening in our Orlando office for an experienced Help Desk Analyst.

GrayRobinson, P.A.

Recognized annually as a Top Workplace in Utah consecutively since 2018, employees at BAE Systems enjoy an exceptional work culture, employment stability, growth opportunities, and job satisfaction knowing they are helping to protect the country through the development of the most technological advancements in our nation's history. Work with internal and external users and organizations to support customer user-level requirements, including resolving end-user support requests, and researching and deploying advanced technologies.

BAE Systems Plc

Call Center Help Desk Analyst

CONTRACTOR

Under general supervision, the incumbent receives and resolves customer inquiries related to DDS Online Services account creation and access, identity verification for address change transactions, and the issuance of digital licenses. Respond to and resolve customer inquiries regarding DDS Online Services accounts, identity verification processes, address change transactions, and digital license issuance.

Apidel Technologies

partner Conrep

The Call Center Analyst analyzes and troubleshoots business application support problems and applies his or her understanding of computer software and hardware products and application services to resolve user problems. Role Description: • Receives telephone calls and e-mails from users having problems using business application or inquiring how to use specific aspects of the applications.

American Technology Consulting

Auzmor

The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. External customer support ranges from general website support, assistance with password resets, online account management and the provisioning of mobile driver's licenses.

Padmore Global Connections

Help Desk Analyst 1

Job Duties: Apply knowledge of computer science principles, information management principles, automated data processing functions, information technology engineering, hardware and software systems'' structures and operation, and computer programming languages and techniques to solve problems. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses.

NTT DATA Group Corp

clearcompany

Employees working on programs subject to International Traffic in Arms Regulations must qualify as a US Person which is defined as a US Citizen, a Permanent Resident who does not work for a foreign company/foreign government/foreign governmental agency or organization, or a political asylee for legal compliance purposes. Contributes to a positive work environment through professional, productive communication and effective working relationships, while delivering consistent, responsive, and high-quality customer experience in all interactions with customers, clients, co-workers, and management.

Greenpoint Technologies

IT Help Desk Analyst (Contract)

GreenHouseAPI

Review accounts for accuracy of provision or deprovision based on requests • Test new accounts upon creation for successful login to equipment, network, home drives, office 365 email, and remote VPN • Confirm onboard accounts are assigned group memberships, network drives, and ServiceNow profiles as requested • Verify group memberships, network drives, and ServiceNow profiles are disabled for offboards • Communicate status of processed onboard or offboard requests to hiring managers • Resolve requests within SLA while providing the highest level of customer service • Display a consistent understanding of compliance to assist in high priority escalations and requests Qualifications & Skills Required: • Associate degree in a related field OR minimum 2+ years of help desk support • One-year proven experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.) • Minimum 2+ years proven experience working effectively with a diverse team in a highly visible, fast-paced and changing environment with occasional aggressive timelines • Minimum 2+ years proficiency with excel spreadsheets, including formulas and reporting • Detail oriented with the ability to work independently • Excellent oral, written, and interpersonal communication • Experience in performing well under pressure • Capable of working competently with personnel at multiple levels of the organization • Experience with ServiceNow or Okta is a plus • Must have work authorization that allows candidate to work in the United States Position Responsibilities: • Receive and track onboard and offboard requests; check the requests for completeness and accuracy • Submit requests for new accounts using ServiceNow ticketing system.

4P Consulting

Help Desk Analyst 2

Under general supervision, the incumbent receives and resolves customer inquiries related to DDS Online Services account creation and access, identity verification for address change transactions, and the issuance of digital licenses. Key Responsibilities Respond to and resolve customer inquiries regarding DDS Online Services accounts, identity verification processes, address change transactions, and digital license issuance.

Help Desk Analyst Jobs in the United States

Help Desk Analyst Solielcom

Help Desk Analyst OTSI

Help Desk Analyst I Blanchard Valley Health System

IT Help Desk Analyst CENTRAL OREGON RADIOLOGY ASSOC., P.C.

IT Help Desk Analyst DBR Engineering Consultants

Help Desk Analyst L2 Zones, Inc.

IT Help Desk Analyst The Fort Miller Group Inc

NCIS Help Desk Analyst Tier 1 | Active Top Secret clearance GD Information Technology

NCIS Help Desk Analyst Tier 2 | Active Top Secret clearance GD Information Technology

Help Desk Analyst Comtech

Help Desk Analyst GrayRobinson, P.A.

Call Center Help Desk Analyst BAE Systems Plc

IT Help Desk Analyst Apidel Technologies

Help Desk Analyst American Technology Consulting

Help Desk Analyst 1 Padmore Global Connections

IT Help Desk Analyst NTT DATA Group Corp

IT Help Desk Analyst DBR

IT Help Desk Analyst (Contract) Greenpoint Technologies

Help Desk Analyst 2 4P Consulting

GA DDS IT Help Desk Analyst PeopleNTech LLC

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