UNKNOWN

FEED

OTHER

Address and resolve basic incidents and service requests; logs all incidents and requests; identifies and engages other service desk resources or appropriate service resources to resolve complex technical incidents. Responsibilities include initial assessment, triage, research, and resolution of basic IT incidents and service requests regarding the use of application software products and/or infrastructure components, including desktops, laptops, mobile devices, and related peripherals.

The Wenger Group

IT Service Desk Analyst

ExactHire

5+ years experience working in a Customer Service facing role providing IT helpdesk, service desk or desktop support services. Remotely troubleshoots end user inquires including but not limited to hardware, software and telecommunication issues.

Pivotal Solutions

Senior IT Service Desk Analyst

ea_via_bold

By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital.

YEAR

Chainguard, Inc.

Deal Desk Analyst

Insights & Enablement - Analyze deal performance and market trends to develop new sales motions, deal levers, and training materials that increase sales velocity and reduce business risk, in partnership with the Pricing and Field Enablement teams. This is a high-impact, high-visibility role at the center of how we structure, price, and close business globally - partnering with Sales, Finance, Legal, and Product to turn deals into signed revenue.

Vercel Inc

Senior Deal Desk Analyst

About the Role: In this position, you will work in a fast-paced environment and interface directly with system administrators and key business decision makers supporting defi's Auto Loan Originations and Servicing Products. In this challenging, hands-on role, you will help defi deliver the next generation lending experience for our clients through collaboration, resolving issues, answering questions, and gathering feedback.

defi SOLUTIONS

Client Support Desk Analyst

As a Deal Desk Analyst Sr, you will independently evaluate deal economics, customer value and competitive dynamics, develop financial business cases, and recommend alternatives that balance growth, profitability and risk. But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Insight Enterprises Inc

Deal Desk Analyst Sr

You’ll troubleshoot everyday technology issues, solve problems, and gain hands-on experience with widely used technologies including Microsoft 365, Windows, Azure, Active Directory, and more. Enjoy a consistent weekday schedule while building the technical skills and customer experience that can help you grow your IT career.

Tusker

Service Desk Analyst I (M - F 9:30am to 6pm EST)

sourcestack_via_bold

The ideal candidate possesses an enthusiastic personality capable of thriving in a fast-paced dynamic environment, focused on providing excellent customer service, has experience troubleshooting technical issues, and wants to start their next career in an advanced technology company. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

CLEAR - Corporate

Service Desk Analyst

greenhouse_via_bold

Apply independent judgment and critical thinking to evaluate unique deal scenarios, challenge assumptions, and recommend creative solutions that balance profitability, competitiveness, customer expectations, and long-term account value. This role is fully remote and can be hired anywhere within the continental U.S. The Deal Desk Analyst supports pricing strategy, deal analysis, margin optimization, and commercial decision-making within Optiv's security technology business.

Optiv Security Inc

Deal Desk Analyst | Remote, USA

Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year. An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year.

Administrative Services, Department of

Contact Center Analyst

In this role, the analyst is responsible for troubleshooting and resolving a wide range of technical problems, including hardware malfunctions, software issues, system access concerns, and network connectivity challenges. By applying strong diagnostic skills and technical knowledge, they ensure issues are resolved efficiently, either independently or by escalating more complex problems to senior IT staff.

HOUR

Altera Digital Health Inc

IT Associate Desktop support analyst

Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. The Service Desk Lead acts as the primary escalation point for critical issues and drives operational efficiency through process optimization, automation, and knowledge management initiatives.

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 230 on the Fortune 500 and is consistently listed among the most admired companies in the world. We're driven by a passion to help our clients build stronger, more agile and more innovative businesses. Cognizant enables global enterprises to address a dual mandate: to make their current operations as efficient and cost-effective as possible and to invest in innovation to unleash new potential across their organizations. What makes Cognizant unique is our ability to help clients meet both challenges. We help them enhance productivity by ensuring that vital business functions work faster, cheaper and better. And, our ability to conceptualize, architect and implement new and expanded capabilities allows clients to transform legacy models to take their business to the next level.

Cognizant Technology Solutions Corp

IT Service Desk Lead / Manager

Across the healthcare ecosystem, we're helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease. Serve as the primary escalation point for complex technical issues across the organization, including Zoom room/hardware, Meraki networking, and peripheral troubleshooting, with an onsite presence in the NYC office 3-4 days per week.

Komodo Health

IT Analyst (Contract)

Job Description: • One to three years of experience in service delivery and End user hardware and software Configuration troubleshooting.\\ • Experience with various desktop systems, operating systems, and diverse technical environments.\\ • Excellent customer service orientation and verbal communication skills.\\ • Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices.\\ Hardware Vendor technicians for warranty repair/replacement) • Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs.

Employee Strength : 223,000 on March 31, 2025  Countries of Operation : 60 Countries
Consolidated Revenues: US $13.8B ,for 12 months ending March 2025
HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2025 for $13.8 Billion. To learn how we can supercharge progress for you, visit <a href="https://urldefense.com/v3/__https://linkprotect.cudasvc.com/url?a=https*3a*2f*2fhcltech.com&c=E,1,YLM9eqRIWyisk6rzUtt-TC_a-5aSuyJgSIT9CeUPKnlUHPWiaGYFDbJcWWbmdqug2u98u_CZS5tci2GRD6BvXZTPh12d-2kJzo-lftXy4J-mjXTUYg05Rpqg&typo=1&ancr_add=1__;JSUl!!D1XWH5In!V6bxMmyaEl7QJGSlh0iumVpbseS84s_GjLWkU6RQjIykjc44OxVMj5Sr1w3fm5uNyDwFqsjk5jjMgYOjuAHsToBXuSQi39UvC78$" target="_blank" rel="noopener" shape="rect">hcltech.com</a>.

HCL Technologies Ltd

Senior Administrator - Desk Side Services, AMT Asset Management Software

FULL_TIME

The Help Desk Analyst position will provide clinical technical support for physicians, residents, and nurses in Paragon, (PCH, CCS, Emergency Department, and Operating Room Management, etc) and Athena EMR Systems. We have a generous benefits package for our full-time employees, which includes a copay medical plan option, HSA medical plans with employer contributions to your HSA Account, dental, vision, company-paid life insurance, and company-paid short- and long-term disability coverage.

Secur-Serv

IT HelpDesk Analyst

partner JazzHR

The Help Desk Support Analyst provides hands-on and remote support for Windows 11 computers, desktop hardware and peripherals, business applications, Microsoft 365, Microsoft Teams conference rooms, printers, mobile devices, and specialized technology used within SubCom's office and production environments. As a member of the broader IT Service Delivery team, the Help Desk Support Analyst will also assist with support for users located in Baltimore, Maryland; Eatontown, New Jersey; remote locations throughout the United States and internationally; SubCom's Madrid office; and aboard the company's fleet of cable ships.

SubCom LLC

IT Helpdesk Support Analyst (7496)

US Federal Solutions is seeking a highly motivated, detail-oriented, and experienced Senior Federal Travel Systems Analyst to support the Export-Import Bank of the United States (EXIM) in the implementation, administration, and ongoing operational support of its GO.gov federal travel management system. US Federal Solutions (USFS) is an ISO 9001-certified management consulting firm providing financial management, acquisition management, program management, and data analytics support services to federal and state government agencies.

US Federal Solutions

Senior Federal Travel Systems Analyst (GO.gov Implementation & Support)

Workable

Experience should include routine end-user support activities such as incident intake, password or access support, basic hardware/software troubleshooting, ticket documentation, user communication, and escalation of issues that require advanced technical support. End User Technical Support: Provide first-line support for end users by troubleshooting common hardware, software, password, printing, mobile device, and access-related issues using approved support tools and procedures.

eSolutionsFirst

IT - End User Support Analyst

jobdiva

Security Operations involves end user security service escalation, security incident response, data forensics, technical research, threat intelligence, vulnerability management, and supporting other Information Security initiatives as necessary. And 5+ years Experience in information technologies, especially information security, such as security operations and incident response, regulatory compliance or audit, vulnerability management, security engineering or similar experience (Required).

Penn Medicine

Senior Security Operations Analyst

This hands-on technical role is responsible for providing day-to-day IT support to end users, troubleshooting hardware and software issues, and supporting the implementation and maintenance of IT systems and tools. The ideal candidate is customer-focused, technically capable, and eager to grow their skills while contributing to a reliable and responsive IT support operation.

Help Desk Analyst Jobs in the United States

IT Service Desk Analyst The Wenger Group

Senior IT Service Desk Analyst Pivotal Solutions

Deal Desk Analyst Chainguard, Inc.

Senior Deal Desk Analyst Vercel Inc

Client Support Desk Analyst defi SOLUTIONS

Deal Desk Analyst Sr Insight Enterprises Inc

Service Desk Analyst I (M - F 9:30am to 6pm EST) Tusker

Service Desk Analyst CLEAR - Corporate

Deal Desk Analyst | Remote, USA Optiv Security Inc

Contact Center Analyst Administrative Services, Department of

IT Associate Desktop support analyst Altera Digital Health Inc

IT Service Desk Lead / Manager Cognizant Technology Solutions Corp

IT Analyst (Contract) Komodo Health

Senior Administrator - Desk Side Services, AMT Asset Management Software HCL Technologies Ltd

IT HelpDesk Analyst Secur-Serv

IT Helpdesk Support Analyst (7496) SubCom LLC

Senior Federal Travel Systems Analyst (GO.gov Implementation & Support) US Federal Solutions

IT - End User Support Analyst eSolutionsFirst

Senior Security Operations Analyst Penn Medicine

Level II IT Analyst Brio Water Technology

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