UNKNOWN

FEED

The position requires 5+ years of experience troubleshooting software and hardware issues, with detailed working knowledge of legal-specific software and processes, including but not limited to Windows 11, Microsoft 365, iManage, VPN, and Citrix. GrayRobinson, a full-service law and government consulting firm with 16 offices in Florida and Washington, D.C., has an immediate opening in our Orlando office for an experienced Help Desk Analyst.

GrayRobinson Branding

Help Desk Analyst

ea_via_bold

PCN is seeking a Help Desk Level I Agent to support a client and the contractual service level in achievement of prompt response, high level customer service and technical first contact support. The Help Desk agent will be required to clearly articulate customer requirements and interface with a variety of the client's second level teams and third party service providers.

HOUR

PC Network

jobdiva

Duties and Responsibilities: Processes requests from the SGP user community: Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in- person requests for assistance from users experience problems with hardware, software, Mobile devices, Jabber, VoIP, networking and other computer related technologies. As a Help Desk Analyst you will provide second tier technical support to the Star Group L.P. data network user community consisting of over 2000 users at multiple sites in a Citrix environment, Mobile devices, PC and laptops.

Star Group LP

JTSi is a federal government consulting firm, providing technical services to the Federal Government, i.e., DoD, Client and various Civilian Agencies. If you are not reviewing this job posting on our Careers' site http://jtsusa.com/careers or one of our approved job boards we cannot guarantee the validity of this posting.

Johnson Technology Systems Inc.

Level 1 SAP Basis Help Desk Analyst

The MIL Corporation (MIL) is a dynamic workforce of industry professionals who deliver world-class solutions in cyber, engineering, financial management, and information technology - and we are looking for candidates like you! Ability to create, maintain and publish relevant support documentation in order to assist all staff in the quick resolution of their incidents and service requests and enable users to become more self-sufficient.

YEAR

The Mil Corp

Tier I Service Desk Analyst (Help Desk Support Specialist I)

Provide incident management for issue identification, diagnosis, troubleshooting, tracking, escalation and resolution for hardware and software issues relating to laptops, mobile devices and related peripherals, prior to escalation to team leads or other resolver groups. Located on Chicago's West and Southwest Side, Sinai Chicago is comprised of Mount Sinai Hospital, Holy Cross Hospital, Schwab Rehabilitation Hospital, Sinai Children's Hospital, Sinai Community Institute, Sinai Medical Group, and Sinai Urban Health Institute.

Sinai Health System Inc

This role serves as the initial point of contact for IT-related issues and service requests, delivering timely troubleshooting, issue resolution, and customer support while ensuring alignment with established service level agreements (SLAs). The position supports both on-site and remote workforce environments and works closely with Tier II and Infrastructure teams to escalate and resolve more complex technical issues.

<h3>Resolve Tech Solutions is built upon three pillars: innovation, partnership, and leadership. With these values at our core, we strive to provide businesses with sustainable, modern, and effective solutions.</h3>
<h3>Beyond helping our partners thrive, we have inculcated an internal culture of growth, determination, and compassion. We are built to serve our clients, our co-workers, and our communities.</h3>

Resolve Tech Solutions

L1 Help Desk Analyst

sourcestack_via_bold

Seeking a Help Desk Analyst 1 to provide call center-based technical support for users experiencing login, password reset, and business application issues. Research and resolve technical problems using knowledge bases and support tools.

Phoenix Business, Inc

DOS Help Desk Analyst 1

While performing the duties of this job, the employee may be expected to work extended hours, including evenings and weekends for community events; including, but not limited to, standing or sitting for extended periods. Manage device configuration, patching, and security policies through NinjaOne mobile device management (MDM), along with multifactor authentication and endpoint protection.

Ensuring the update to inventory information (IP addresses, operating system and device types) are done correctly and in a timely manner, configuration of resources to log and collect security events necessary in accordance with customer policy and forwarding logs to corporate audit reduction service. Responsible for supporting the ISO and ISSO in incident prevention by ensuring malware protection is in place and up to date on an information system, in addition to incident response by reporting any suspected or actual incidents to the security health officer and the ISSO in accordance with customer policy.

<span itemprop="name">CACI</span> provides information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. A member of the Fortune 1000 Largest Companies, the Russell 2000 Index, and the S&amp;P SmallCap 600 Index, CACI provides dynamic careers for over 15,800 employees working in over 120 offices worldwide. Visit <a href="http://www.caci.com" target="_blank" itemprop="url" mns_rt="Company">www.caci.com</a>.<br/>
      <br/>
      We strive to sustain a corporate culture based on integrity - one that's focused on treating customers ethically and making their priorities our priorities. We pride ourselves in finding and hiring people with the highest intellectual capital, and providing them with challenging opportunities and encouraging their innovation and initiative.

CACI

Systems Administration/Help Desk Analyst

FULL_TIME

James’ signature design philosophy and aesthetic – the pairing of elegance and sophistication with simplicity and comfort – is borne from his passion for minimalist architecture and (as a Los Angeles native) his intimate familiarity with west coast indoor / outdoor living and the casual clothing inspired by it. JAMES PERSE offers competitive benefits packages, including health, dental, and vision insurance, life insurance, short-term and long-term disability insurance, flexible spending accounts, an employee assistance program, paid vacation, paid sick time, a retirement savings plan with company match, and a generous employee discount.

James Perse Los Angeles

Help Desk Analyst (Onsite/ In-Office)

partner JazzHR

We are seeking a Help Desk Analyst who can work with our experienced IT team to maintain the integrity of our hardware and software, troubleshoot technical issues as they arise, and keep our employees from breaking the entire system. Atmosphere is the world’s first and largest free ad-supported streaming TV service for businesses offering original, owned, and operated TV channels along with Partner Channels from prominent brands.

Free Streaming Content

Receive and document all inbound tickets, emails, phone calls, and in-person request for IT services. Starting Rate: $50,000 Responsibilities Provide prompt, courteous support company wide, in person or via phone or email.

<p style="text-align: justify;"><strong>Community Options&rsquo; mission is to develop housing and employment supports for persons with disabilities.</strong></p>
<p style="text-align: justify;">Community Options believes in the dignity of every person, and in the freedom of all people to experience the highest degree of self-determination. Embracing this philosophy, Community Options works with individuals with significant disabilities through residential services, day programs, social enterprises that employ individuals with disabilities, high school transition programs, and specialized programs for respite and medically fragile adults. As a national agency, Community Options seeks to promote the inclusion of people with disabilities in the community through person centered and natural supports, and collaboration with community partners to increase accessibility to services. Community Options does not administer any large congregate programs, recognizing that people with the most severe disabilities need environments, equipment, clinical and staff support that are tailored to their very specific needs. In its history, the agency has developed a reputation for quality, cost effective administration that encourages individual choice and&nbsp;flexibility.</p>
<p style="text-align: justify;">We currently operate in 11 states:&nbsp;</p>
<ul>
<li style="text-align: justify;">Arizona</li>
<li style="text-align: justify;">Kentucky</li>
<li style="text-align: justify;">Maryland</li>
<li style="text-align: justify;">New Jersey</li>
<li style="text-align: justify;">New Mexico</li>
<li style="text-align: justify;">New York</li>
<li style="text-align: justify;">Pennsylvania</li>
<li style="text-align: justify;">South Carolina</li>
<li style="text-align: justify;">Tennessee</li>
<li style="text-align: justify;">Texas</li>
<li style="text-align: justify;">Utah</li>
</ul>

Community Options

Diné Development Corporation (DDC) is a Navajo Nation owned family of companies that provides government agencies and commercial organizations with high-quality IT, professional, environmental, and research and development services. Eligible full-time employees receive a comprehensive benefits package, including medical, dental, vision, life and disability coverage, retirement savings with company match, paid time off, voluntary supplemental benefits, and access to an employee assistance program.

<p style="color: rgba(86, 86, 86, 1); font-size: 15px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; line-height: 30px; orphans: 2; outline: 0 none invert; text-align: left; text-decoration: none; text-indent: 0; text-transform: none; vertical-align: baseline; white-space: normal; word-spacing: 0; padding: 0; margin: 0 0 20px; border: 0 none currentColor">DDC is a tribally-owned holding corporation that was established in 2004 to provide viable economic opportunities for the Navajo Nation. Headquartered in Window Rock, AZ, we are committed to preserving our rich culture through a continual focus on core values. Through strategic growth, we have dynamically expanded our family of companies while supporting the Navajo Nation.</p>
<p style="color: rgba(86, 86, 86, 1); font-size: 15px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; line-height: 30px; orphans: 2; outline: 0 none invert; text-align: left; text-decoration: none; text-indent: 0; text-transform: none; vertical-align: baseline; white-space: normal; word-spacing: 0; padding: 0; margin: 0; border: 0 none currentColor">Our subsidiaries provide professional and technical IT and environmental services to a broad portfolio of commercial, tribal, and federal clients.</p>

Diné Development Corporation

Help Desk Analyst (Tier I)

Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services.

Zones, LLC

Help Desk Analyst L2

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card. Routes organization and Operation StormBreaker OSB customer users to the correct team to provide technical guidance for corrective actions or advice on work efforts related to Operation StormBreaker (OSB) including account management and application provisioning.

Marine Corps Community Services

HELP DESK ANALYST (OSB)

This is a great opportunity for a customer-focused problem solver to be the first point of contact for employees needing technical assistance, handling everything from password resets to software troubleshooting in a fast-paced, collaborative environment. Day to day, you will field a steady stream of inbound calls, chats, and tickets, walking end users through fixes with patience and clarity while keeping accurate records in the ticketing system.

Careerscape

Tier 1 Help Desk Analyst

CS-Recruiters

The Help Desk Analyst's role is to offer first-level support and technical assistance to end-users who are using hardware, software, or other computer systems. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Serve as the first point of contact for technical assistance to end-users via phone, email, and ticketing system.

First National Bankers Bank

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

CGI Inc

Interpersonal and customer service skills are essential in this role, as the analyst must effectively communicate technical information, gather relevant details, and ensure a positive support experience for all users. Answer, evaluate, triage and prioritize incoming telephone, voicemail, email, and in-person requests for assistance from users experiencing problems with supported technology and applications.

Help Desk Analyst Jobs in the United States

Help Desk Analyst GrayRobinson Branding

Help Desk Analyst PC Network

Help Desk Analyst Star Group LP

Level 1 SAP Basis Help Desk Analyst Johnson Technology Systems Inc.

Tier I Service Desk Analyst (Help Desk Support Specialist I) The Mil Corp

Help Desk Analyst Sinai Health System Inc

L1 Help Desk Analyst Resolve Tech Solutions

DOS Help Desk Analyst 1 Phoenix Business, Inc

Help Desk Analyst PRR

Systems Administration/Help Desk Analyst CACI

Help Desk Analyst (Onsite/ In-Office) James Perse Los Angeles

Help Desk Analyst Free Streaming Content

Help Desk Analyst Community Options

Help Desk Analyst (Tier I) Diné Development Corporation

Help Desk Analyst L2 Zones, LLC

HELP DESK ANALYST (OSB) Marine Corps Community Services

Tier 1 Help Desk Analyst Careerscape

Help Desk Analyst First National Bankers Bank

Help Desk Analyst CGI Inc

IT Help Desk Analyst CORA

Similar Job Searches

See More Jobs

Stand out to leading employers.