UNKNOWN

FEED

Use analysis to influence and drive action within finance and our business partners by using fact-based, holistic and forward-looking perspectives to identify emerging issues and assist in implementation of strategies. Analytical skills to compile information, recognize patterns and draw insights and conclusions/ Oral and written communication skills in order to work effectively across the organization.

Who We Are The Allstate Corporation is the nation's largest publicly held personal lines insurer. A Fortune 100 company, with $131 billion in total assets, Allstate sells 13 major lines of insurance, including auto, property, life and commercial. Allstate also offers retirement and investment products and banking services. Allstate is widely known through the ";You're In Good Hands With Allstate®"; slogan. Allstate was founded in 1931 and became a publicly traded company in 1993. Our People The Allstate Corporation encompasses more than 70,000 professionals. Of our employees, 33 percent are minorities; 58 percent are women. Our Customers Allstate helps individuals in approximately 16 million households protect what they have today and better prepare for tomorrow, and is committed to serving customers how, when and where they choose to be served. Corporate Governance Allstate has always had an exemplary governance program. Our commitment to strong principles and the highest ethical standards is critical to our goal of driving sustained shareholder value. Diversity As a company with a diverse population of employees, agents and customers, Allstate embraces diversity in everything we do - not only the customers we serve and the communities in which we invest, but also the people we hire and the businesses we use as suppliers. It's a testament to the company's corporate citizenship and a sound business strategy. Culture Our high performance work environment encourages individual accountability, innovative thinking and continuous learning and improvement. Our work environment is fast-paced, challenging, and collaborative. It's our goal to provide challenging work that is interesting and meaningful and to reward employees' efforts based on a pay for performance approach. Allstate offers a comprehensive total compensation package. Our Network Allstate has more than 12,500 local agency owners in the United States. Customers can access Allstate products and services such as auto insurance and homeowners insurance through Allstate agencies, or in select states at allstate.com and 1-800 Allstate®. Encompass® Insurance brand property and casualty products are sold exclusively through independent agents. The Allstate Financial Group provides life insurance, supplemental accident and health insurance, annuity, banking and retirement products designed for individual, institutional and worksite customers that are distributed through Allstate agencies, independent agencies, financial institutions and broker-dealers. <iframe width="560" height="315" src="http://www.youtube.com/embed/GhVUDiGkE8M" frameborder="0" allowfullscreen></iframe> Our Economic Impact In 2010, Allstate reported $19 billion in total property-liability insurance claims and claims expense. The Allstate Foundation donated $17.8 million to support social impact programming, with emphasis on teen safe driving and economic empowerment of domestic violence survivors. Allstate currently holds $16 billion in municipal bonds. Learn more about careers at Allstate. Visit <a href="http://allstate.com/careers/life-at-allstate.aspx" target="_blank">allstate.com/careers/life-at-allstate.aspx</a>

Allstate

360 Financial Analyst - New Grad

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Perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed. Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products.

Century Aluminum Co

Help Desk Analyst

Extensive experience supporting a wide variety of hardware and software platforms, including desktops, laptops, printers, peripherals, Windows 11, Mac OS X, Active Directory, Microsoft Office 365 and mobile devices (iPhone/iPad, Android, Windows Phone). Responsibilities: • Deliver prompt, courteous, and efficient customer service, ensuring an exceptional customer experience for every client through phone calls, chats, and email.

Mindlance

IT Help Desk - IT Help Desk

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The Help Desk Analyst & Working Lead provides frontline technical support to end users while overseeing daily service desk operations to ensure high-quality, efficient, and customer-focused IT support. Provide onsite help desk support to EOUSA ends users at multiple Washington, D.C. locations between the hours of 7:00AM to 6:00PM for a base 40-hour work week with the ability to flex hours to cover various shifts.

YEAR

BAE Systems Plc

Help Desk Anlayst SME / Task Lead

IGC provides a centralized platform for accessing common data, business services, and material asset visibility, delivering integrated logistics information that supports Combatant Commands, Military Services, and other Federal agencies. This role is ideal for someone who enjoys troubleshooting complex technical issues, supporting enterprise applications, and ensuring mission-critical systems remain available for users across the Department of Defense logistics enterprise.

D&G Support Services

Help Desk Tier III (Systems Administrator)

If you want a career in healthcare and a lifestyle most people only dream about - with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. Performs pre-defined Help Desk functions during downtime procedures, including but not limited to providing phone support, escalating calls, relaying pertinent information to command center, and updating Help Desk status line.

Munson Healthcare

Help Desk Specialist (Part time - Hybrid 30 hours/week)

As you grow into the role, youll help take on work currently handled through distributed support coverage, sharpen ownership of key workflows, and cut down on the manual handoffs that slow everyone down. Youll be a primary liaison between our clients and our development teams, learning the systems inside and out so you can configure, troubleshoot, and support with real confidence, not just a script.

goTRG

Specialist, R1 Help Desk Tier 1

As you grow into the role, you'll help take on work currently handled through distributed support coverage, sharpen ownership of key workflows, and cut down on the manual handoffs that slow everyone down. Partner with building IT representatives as they take on first-line local investigation, helping them build sharper runbooks and complete, actionable Jira tickets before escalation.

The Recon Group

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Create and escalate Remedy trouble tickets to Tier 2 Service Desk staff and/or 3rd Party Service Providers as needed to ensure resolution. •Research and update, as needed, reference publications and diagnostic aids to seek information necessary to resolve end user issues.

OP Consulting Group LLC

Help Desk

HOUR

Decision-Making and Self-Management Interface and maintain effective communication with business users and other ITS team members when analyzing, updating and resolving cases. The technology includes but is not limited to enterprise Desktops Systems, Collaboration Tools, Cloud Applications, Cloud Security, AD Services and Network Components.

BCS365

Help Desk Support Technician, Tier II (Onsite, Stamford, CT)

PinpointHQ

Independently lead small to mid-size projects aimed at delivering new or enhancing existing end-user computing services, mobile device management, supply chain technology integrations, service desk processes, etc. Advanced trouble shooting of technologies including wired and wireless network connectivity, client operating systems, telephony and conference rooms, handheld scanners, printers, productivity applications (such as Microsoft 365), business applications (such as SAP), etc.

The Boston Beer Co Inc

Service Desk Analyst II, Brewery

FULL_TIME

The Tier 1/2 Service Desk Analysts serve as initial points of contact for issues involving computer hardware, software, networks, telecommunications, websites, portals, system access, audio-visual equipment, and connectivity. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

DecisionPoint | Cortek

Tier 1/2 Service Desk Analyst (Journeyman)

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The Senior Tier 1/2 Service Desk Analysts support issues involving computer hardware, software, operating systems, networks, telecommunications, websites, portals, user access, audio-visual equipment, and enterprise connectivity. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Tier 1/2 Service Desk Analyst (Senior)

Provide direct, telephone, and remote desktop support to internal company computer users courteously and professionally, following established procedures. The Help Desk / Service Desk Analyst II will support over the phone, through remote management tools, and directly to end users.

Audubon Engineering Co LP

IT Service Desk Analyst II

OTHER

Serve as a primary point of contact for technology support, diagnosing, prioritizing, documenting, and resolving incidents and service requests related to endpoint devices, software applications, identity and access management, collaboration platforms, network connectivity, and approved artificial intelligence tools. Troubleshoot endpoint, printing, audiovisual, wired and wireless network, VPN, member-management, point-of-sale, door-access, and facility-technology issues within service desk scope; escalate issues requiring specialized expertise or elevated access.

YMCA of the North

IT Service Desk Analyst

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To perform a support role for our international customers on helpdesk queries, equipment configuration, back up maintenance, software installing/de-installing. The main aim will be to provide answers to the clients by identifying problems, researching answers, and guiding client through corrective steps.

Applab Systems Inc

Service Desk Analyst (English)

The Service Desk Analyst is the first point of contact for customers at private inspection facilities, providing high-quality support via phone, email, and in person. Assist in formulating knowledge base, user guides and tips for future reference to achieve faster service and more efficient processes.

Opus Group

Service Desk Analyst

Intermediate trouble shooting of technologies including wired and wireless network connectivity, client operating systems, telephony and conference rooms, handheld scanners, printers, productivity applications (such as Microsoft 365), business applications (such as SAP), etc. The Service Desk Analyst I participates in daily operations of the service desk; providing customer support and technical support, and participating in support of major service incidents.

As one of the most geographically diverse international defense companies, we deliver a full range of products and services spanning air, land, maritime, space, and cyber, including advanced electronics, intelligence solutions, and dedicated customer support. In this role, you will be responsible for providing support to users of IT services and applications, ensuring maximum system availability during core hours of operation and providing 24/7/365 on-call support for critical issues, being capable of taking initial actions toward anomaly resolution.

Address and resolve basic incidents and service requests; logs all incidents and requests; identifies and engages other service desk resources or appropriate service resources to resolve complex technical incidents. Responsibilities include initial assessment, triage, research, and resolution of basic IT incidents and service requests regarding the use of application software products and/or infrastructure components, including desktops, laptops, mobile devices, and related peripherals.

Help Desk Analyst Jobs in the United States

360 Financial Analyst - New Grad Allstate

Help Desk Analyst Century Aluminum Co

IT Help Desk - IT Help Desk Mindlance

Help Desk Anlayst SME / Task Lead BAE Systems Plc

Help Desk Tier III (Systems Administrator) D&G Support Services

Help Desk Specialist (Part time - Hybrid 30 hours/week) Munson Healthcare

Specialist, R1 Help Desk Tier 1 goTRG

Specialist, R1 Help Desk Tier 1 The Recon Group

Help Desk OP Consulting Group LLC

Help Desk Support Technician, Tier II (Onsite, Stamford, CT) BCS365

Service Desk Analyst II, Brewery The Boston Beer Co Inc

Tier 1/2 Service Desk Analyst (Journeyman) DecisionPoint | Cortek

Tier 1/2 Service Desk Analyst (Senior) DecisionPoint | Cortek

IT Service Desk Analyst II Audubon Engineering Co LP

IT Service Desk Analyst YMCA of the North

Service Desk Analyst (English) Applab Systems Inc

Service Desk Analyst Opus Group

Service Desk Analyst The Boston Beer Co Inc

Service Desk Analyst BAE Systems Plc

IT Service Desk Analyst The Wenger Group

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