Help Desk Analyst Jobs in the United States
Blanchard Valley Hospital
Findlay, OH
Duty 4: Maintain current technical knowledge to support rapidly changing technology, always on a look out for new technologies and work with management and development team in bringing new technologies to the organization. Duty 2: Interface with end users to resolve problems, determine best methods of solving issues, troubleshoot problems, etc.
Genesis10
$18 - $23
Minnetonka, MN
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
First Horizon Bank
Plano, TX
Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: Bachelor (4-year college) degree and 0-2 years of experience or equivalent combination of education and experience .
Utica First Insurance Company
$80000 - $100000
Oriskany, NY
Environment includes; Aruba switches, Windows Servers, Microsoft SQL Databases, VMware, Cisco UCS, Active Directory, MS Exchange 365, Barracuda, IBM SAN Storage, SonicWALL, IBM iSeries(AS/400), Cisco Meraki, Cybernetics, Veeam Backup and Restore, Microsoft Defender Antivirus and many more products. · Knowledge of networking, including DNS, DHCP, TCP/IP, SNMP and SMTP, switching and routing concepts, network printers, network devices, configuration and topology.
Kforce Inc.
$28 - $30
Quincy, MA
Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. Kforce has a client in Quincy, MA that is seeking a Help Desk Support Specialist to provide frontline technical support to internal users in a fast-paced, professional environment.
Global TechPro
Washington, DC
Demonstrated, documented experience supporting all systems and technologies listed in the NMB Performance Work Statement (PWS) Sections 2 and 3. Proficiency with Google Workspace, Microsoft Office Suite, and enterprise mobile device management platforms. Support and troubleshoot Microsoft Office, Google Workspace, Adobe Acrobat, and NMB-specific applications including the Mediation Case Management System, Arbitration Workstation, Knowledge Store, and Beyond Trust.
VSolvit LLC
$65000
Ventura, CA
Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. Key responsibilities include managing the support lifecycle—from ticket creation and basic infrastructure troubleshooting to escalating complex issues to specialized Tier 2 or Tier 3 teams.
Wake County Public School System
Cary, NC
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs); Considerable knowledge of student information systems; Considerable knowledge of relational database concepts; Considerable knowledge of Microsoft Office, including Word, Excel, PowerPoint; Google Apps; Working knowledge of Structured Query Language (SQL); Critical thinking and problem solving skills; Strong organizational skills; Ability to work in a team environment; Ability to work independently and complete tasks in the absence of clear direction; Ability to manage multiple tasks and projects simultaneously; Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback; Ability to establish and maintain effective working relationships with school system staff, external agencies, vendors, contractors, and the community. Performs testing and verifies the impact of bug fixes, patches and upgrades from vendors and development on existing application functionality to ensure quality; performs data analysis and system testing to anticipate potential issues.
Vaco LLC
$60000 - $80000
Detroit, MI
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Company Confidential
$99000 - $153000
BOSTON, MA
Coordinates, as needed, upgrades or installation of new software and/or hardware with vendors, Technical Support, Help Desk, and end-user departments. The Senior Application Analyst also acts as a liaison between identified end-user departments and software vendors to resolve problems related to assigned applications.
Colony Brands, Inc.
Monroe, WI
Our company has grown from a premier mail-order cheese company to include a diverse portfolio of affiliates, brands and products ranging from apparel to kitchen appliances, while maintaining our roots as a private, customer-centric business based in Monroe, WI. This includes providing first-level Help Desk support to both internal and external customers for general business hardware and software questions.
Engage Partners, Inc.
Queens, NY
The Clinical System Analyst will carry out various duties in support of Administrative/Clinical systems and end users including: provide training; perform analysis of workflow; assess system needs and requirements; plan, design, and test systems and interfaces, manage software implementation, upgrade, and optimization projects. Utilize good written and oral communication skills in carrying out own position responsibilities, tasks and activities, including all phases of documentation, interactions with vendors, users, co-workers, and management staff.
CFS
$60000 - $80000
Benton Harbor, MI
Collect, compile, analyze, and interpret large datasets from CRM, ERP, and HCM systems. Responsible for generating financial, operational, and sales insights by querying data across multiple platforms.
ECLARO
White Plains, NY
Position Overview:The Mobile Program seeks a highly organized and self-motivated Mobile Program Support Analyst to provide crucial support for end users, troubleshoot issues, and assist in the development and modification of inspection forms. Skills:Strong knowledge of the following IBM Maximo modules / application products: Maximo Mobile, Spatial, Managing Inspections, and Maximo Application Suite (MAS).
Nesco Resource
$20 - $21
Dublin, OH
Responsible for owning the customer experience from beginning to end, including responding to the end user from multiple channels, documenting issue resolution, and following escalation procedures. Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role.
Mice Groups
$30 - $41.7
San Mateo, CA
The Mice Groups does not currently collect personal identifying information via its website except (i) to the extent that you provide this information in an online job application and (ii) to the extent that your web browser provides personal identifying information. The Mice Groups may, however, aggregate certain elements of your personal identifying information with the information of other users of our website to analyze the usefulness and popularity of various web pages on its website.
New River Electrical Corporation
Granville, OH
The Project Controls Analyst serves as a liaison between Accounting/Billing and operational stakeholders, including Project Management, ensuring financial and operational data is accurately captured, thoroughly analyzed, and clearly communicated to support informed decision-making. Responsibilities include developing and applying multiple methods for valuing work performed and monitoring key project financial metrics such as cost trends and profitability.
Resolution Technologies, Inc.
$60000 - $75000
Peachtree City, GA
This role focuses on incident resolution, service request fulfillment, and delivering a high-quality user experience while adhering to established service levels and operational procedures. The IT Support Analyst is responsible for providing technical support to end users, ensuring reliable access to systems, applications, and services.
Continental Resources
$60000 - $70000
Bedford, MA
Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors and storage systems. This role will have broad exposure across a range of network, server, virtualization and security platforms, working issues independently, and when needed, with the assistance of senior subject matter experts on the team.
Blanchard Valley Hospital
Findlay, OH
Duty 6: Interfaces with end users and business owners as a liaison for Revenue Cycle as it relates to technology and software solutions to help identify, troubleshoot, resolves issues, and helps to identify best practices. Duty 1: Provides primary technical support and monitoring of systems by interfacing with end users to resolve problems, determine best methods of solving issues, and troubleshoot problems.
The Thor Group
$16 - $20
West Fargo, ND
You will troubleshoot common hardware, software, and connectivity issues while delivering excellent customer service and maintaining professionalism in a fast-paced setting. We are partnering with a nationally recognized industry leader to hire a Level I Support Analyst for an on-site role in the Fargo, North Dakota area.
Bering Straits Native Corporation
Kansas City, MO
Offering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Satisfied Bering Straits Native Corporation (BSNC) family customers include the U.S. Air Force, Army, Navy, Coast Guard, the Departments of State, Justice, Commerce, Agriculture, Interior, Homeland Security, the General Services Administration, the Defense Logistics Agency and the U.S Census Bureau.
Framatome
$56000 - $72000
Lynchburg, VA
Works with the representatives of the business (Key Users, Business Process Owners, Access Managers, etc.) to understand the business requirements through applied functional expertise ensuring user requirements are defined and met through the use of IT platforms. Knowledge of Framatome systems (ERP, project controls, MS Office) and key business processes (finance, control, supply chain, project management, production/maintenance) and/or systems analysis.
Sinclair Broadcast Group
Seattle, WA
The Company owns, operates, and/or provides services to 178 television stations in 81 markets affiliated with all major broadcast networks; owns Tennis Channel, the premium destination for tennis enthusiasts; multicast networks CHARGE, Comet, ROAR, and The Nest. Analyze and interpret data to determine patterns, optimizations, correlations, revenue opportunities, track campaign performance, programmatic advertising performance and more for Sinclair’s Digital operations across local TV news stations, streaming products, The Tennis Channel, The National Desk, and other company divisions.
Medline Industries - Transportation & Operations
Northbrook, IL
Business System Analysis and Administration: Act as the IT Leader for Coupa Accounts Payables (AP) space and other AP modules and systems outside of Coupa, and other integrated tools (e.g., Zendesk, Agentic AI, , SAP, etc.) while working collaboratively with the Medline Finance and AP team. The ideal candidate will have a strong command of the procure-to-pay process, experience with financial systems, and the skills necessary to drive process improvements, cross-functional collaboration, and system enhancements that support financial operations.
MidWestern IT
Seattle, WA
The ideal candidate will be responsible for providing technical support, troubleshooting issues, and ensuring smooth IT operations across the organization. Required Qualifications: 1)Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).
US Tech Solutions, Inc.
$25 - $28
Cedar Rapids, IA
Responsibilities:Implements, supports and maintains various phases of client computing operations of low to moderate complexity, including documentation, configuration, installation, testing, distribution, training, performance monitoring and maintenance. Job Description:Implements, supports, and maintains PC and end-user device computing technologies for local area network/wide area network (LAN/WAN), mobile, and remote connectivity.
Indotronix International Corporation
$32 - $35
St. Petersburg, FL
Software Installation and Support, Onboarding Users, PC Setups, and PC replacements, completing back-up and restores of data, and reinstalling software. Need strong technical candidates with excellent commm skills and commitment to join asap.
Precision Resources
$25 - $30
Dothan, AL
To apply directly: https://evoportalus.tracker-rms.com/PrecisionResources/MyLite?id=1288To view all of the opportunities with Precision Resources, please visit: http://www.precisionresources.org/careersPrecision When available, additional assistance is needed to provide daily technical support to all users’ endpoint systems - desktops, laptops, phones, smart phones, tablets, printers - software and hardware.
Partnership Employment
Bethesda, MD
This role primarily supports C-suite executives and ensures seamless day-to-day technology operations across a small but dynamic user base. We are seeking a highly responsive and detail-oriented IT Support Specialist to provide hands-on technical support in a fast-paced executive office environment.
NuAxis Innovations
Sterling, VA
Serving as the first point of contact, this role supports technical incidents, service requests, and access management while ensuring timely resolution, clear communication, and a high-quality customer experience. The ideal candidate is customer-focused, thrives in a fast-paced environment, takes ownership of issues end-to-end, and consistently meets service-level agreements (SLAs).
Artech LLC
Richmond, VA
We are seeking dedicated professionals who are passionate about providing exceptional technical support and eager to grow their careers in a supportive and inclusive setting. At least 2 years of experience with remote or in-person help desk support for Virtual Machines, PCs, and Macs.
Southwest Research Institute
San Antonio, TX
Who We Are: Support Services in the ITC consists of groups that provide Oracle, UNIX/Linux, and Programming services to the SwRI campus. Daily and Monthly Responsibilities: Provide programming support to handle assigned bug fixes/enhancements to existing applications.
Saltchuk Marine Shared Services, LLC
Seattle, WA
ESSENTIAL FUNCTIONS: Responds, analyzes, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance and from users experiencing problems with hardware, software, networking, and other computer-related technologies. Assists Help Desk Analyst I's and II's in solving non-routine or complex software, hardware, and procedure problems or escalating to Tier 3 support staff.
Progressive Information Technologies
Irving, TX
Strong written and verbal communication skills with the ability to effectively relate security-related concepts to a broad range of technical and non-technical staff. Strong writing skills, as well as the ability to articulate security-related concepts to a broad range of technical and non-technical staff.
Aroha Technologies
Lansing, MI
Required SkillsExperience with LIMS Platforms (Clinisys, STARLIMS, LabWare)8+ Years of Requirements Elicitation & Documentation8+ Years of Stakeholder Management & Communication8+ Years of Process Mapping, Gap Analysis & Solution Design8+ Years of Data Migration & System Implementation ExperienceUnderstanding of System Integrations & Data Conceptsthe position is responsible for taking a lead role in the implementation of two new. • 8+ years of experience in requirements elicitation and documentation (BRDs, FRDs, user stories).
HTC Global Services Inc
Troy, MI
The experienced Meditech Revenue CycleApplications Analyst is responsible for reviewing, analyzing, evaluating, and developing clinical Meditech application tools to meet customer needs; support project implementation activity; document requirements and define scope and objectives. The Analyst’s primary goal is to support our clients with system break/fixes, system changes and enhancements, and ongoing system maintenance, which can include system testing, troubleshooting, and issue management.
The Computer Merchant, LTD.
$28 - $34.5
Saint Petersburg, FL
While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. RESPONSIBILITIESInstalls, configures, troubleshoots, and resolves problems on a wide variety of commercial off the shelf (COTS) and proprietary software via telephone/remote control access and occasional on-site support.
Empower Centers
Columbus, OH
Services may address the individualized mental health and/or educational needs of the client as determined by the client's daily/weekly/monthly service schedule and depending on their specific caseload including mental health treatment and support services, therapeutic behavior intervention services, psychosocial rehabilitation, intensive intervention services, and education services. EDUCATION REQUIRED: Must hold an associate degree or higher from an accredited institution of higher education; OR have completed at least 2 years of study (defined as 48 semester hours or 72 quarter hours) at an accredited institution of higher education; OR possess certification as a Registered Behavior Technician.
Pacer Group
$23 - $26
Forest Park, GA
Tasks include organizing, researching, digital vs hardcopy comparison, boxing of the engineering files, data entry, lifting and relocating boxes weighing up to 30 lbs. Conduct highly detailed research using the current document management systems for Transmission, ensuring precise data entry and accurate documentation.
Johns Hopkins Applied Physics Laboratory (APL)
$105000 - $290000
Laurel, MD
Evolving air and missile defense planning tools and capabilities, Developing and implementing robust software solutions to complex planning challenges, Responding to feedback from the warfighter and the analyst community, Assessing new AI and Machine Learning tools and capabilities and their applicability to military planning, and. In A5C, we develop and deliver highly capable mission planning capabilities into the hands of the warfighter so they can design defenses that enhance performance across multiple simultaneous air and missile defense missions, multiple services, and multiple command echelon planning levels.
RST Solutions Inc.
$110000 - $125000
Nashville, TN
This person will work closely with the distribution and warehouse teams to collect business requirements, review and approve functional and technical design changes, write orchestrations, and recommend and implement JDE solutions. The Business Analyst (BA), JDE Distribution/ Warehouse Management, Functional/ Technical, is responsible for supporting and enhancing the daily operations of our Distribution and Warehouse processes in JD Edwards (JDE).
Trigyn Technologies Inc
$17 - $18
Long Island City, NY
Satisfactory experience responding to customer service inquiries, help desk, or public relations capacity, utilizing computers and information technology. Trigyn's Direct Government Client has openings for Call Center / Customer Service Executive, who can work onsite in Long Island City, NY.
Bering Straits Native Corporation
Dayton, OH
Offering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Satisfied Bering Straits Native Corporation (BSNC) family customers include the U.S. Air Force, Army, Navy, Coast Guard, the Departments of State, Justice, Commerce, Agriculture, Interior, Homeland Security, the General Services Administration, the Defense Logistics Agency and the U.S Census Bureau.
Bering Straits Native Corporation
Kettering, OH
Offering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, organizing and maintaining office supplies/equipment or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
Bering Straits Native Corporation
Beavercreek, OH
Offering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Satisfied Bering Straits Native Corporation (BSNC) family customers include the U.S. Air Force, Army, Navy, Coast Guard, the Departments of State, Justice, Commerce, Agriculture, Interior, Homeland Security, the General Services Administration, the Defense Logistics Agency and the U.S Census Bureau.
Genesis10
Columbus, OH
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
DivIHN Integration Inc
Atlanta, GA
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
DCS Corp
Ridgecrest, CA
The role is primarily responsible for Tier I/II troubleshooting and front-line triage, while providing significant opportunities to support more technical System Administrator tasks and functions as the candidate progresses. Provide technical support for all VTC systems used throughout the IPT and assist with technical implementation for organizational projects and services.
NuAxis Innovations
Washington DC, DC
This role ensures that business users, IT staff, and stakeholders successfully transition from legacy systems (e.g., CA Service Desk) to ServiceNow through structured change strategies, communication plans, and training programs. The ServiceNow OCM Specialist / Trainer will leadorganizational change management, user adoption, and training efforts for the implementation and rollout of the ServiceNow platform.