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We are seeking a dynamic and experienced Guest Services Manager to join our team and oversee the front desk and guest services operations of our hotel. Provide excellent customer service to guests, including assisting with questions and needs and handling complaints and concerns.

SOUTHWIND LODGING LLC

Front Office Supervisor - Four Points by Marriott Memphis-Southwind

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Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment. Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.

Crescent Hotels & Resorts

Front Desk AgentLearn More

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Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect-delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

Sonesta

Night Audit

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Sonesta Great Bay Beach Resort & Casino

Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

Sonesta International Hotels Corporation

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From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience. In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest's luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.

Pyramid Hotel Group

Front Desk Clerk

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Accor Hotels

GSA - F&B

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. This role offers the perfect opportunity to showcase your customer service excellence, problem-solving abilities, and genuine hospitality spirit while working in a fast-paced, collaborative environment.

GSA - Front Office

We are looking for a motivated, organized, and customer-focused Front Desk Manager to lead our front office team and ensure every guest receives outstanding service from check-in to check-out. We have empowered our Guest Services Agents to execute their duties in a manner that ensures our Guests Come First as they are the closest to our guests.

24-7 Hotel Management

Front desk Manager

La Quinta Inn & Suites Nashville Airport is seeking an energetic, results-driven Sales Manager to lead the hotel's sales efforts and grow revenue across corporate, group, and extended stay business segments. Working closely with the General Manager, the Sales Manager will oversee the hotel's sales activities, forecasting, business development, marketing efforts, and community engagement to achieve revenue goals.

Sales Manager

FULL_TIME

Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park.

Westgate Resorts

Front Desk Supervisor

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HousekeJOB SUMMARYCreates clean, comfortable, guest-ready rooms by followinghotel cleaning procedures, replenishing supplies, reportingmaintenance needs, and delivering consistent quality. We have empowered our Guest Services Agents to execute their duties in a manner that ensures our Guests Come First as they are the closest to our guests.

HOUR

Housekeeping Room Attendant Newly renovated property

Sort soiled linens, towels, washcloths, sheets, pillowcases, and other hotel laundry according to type, color, and washing requirements. We have empowered our Guest Services Agents to execute their duties in a manner that ensures our Guests Come First as they are the closest to our guests.

Laundry Attendant

Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions.

HEI Hotels and Resorts

OTHER

Merritt Hospitality, LLC d/b/a HEI Hotels & Resorts

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To perform the job successfully, an individual should demonstrate the following competencies: · Problem Solving - Identifies and resolves problems in a timely manner; · Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; · Team Work - Contributes to building a positive team spirit. · Manages daily paperwork including occupancy report; guest list; cash drawer summary; balance sheet; account summary; history file; and housekeeping report.

Nashville Skyline

Front Desk AM-PM

The ideal candidate is comfortable working independently, handling guest concerns, maintaining accurate records, and ensuring the hotel is prepared for the next business day. Problem Solving The successful candidate can remain calm, evaluate situations, and respond appropriately to overnight guest and operational concerns.

Wright Investments

Night Auditor 11pm-7am

The Night Auditor is responsible for balancing the daily revenue and expense transactions for the hotel while providing exceptional guest service in a professional and genuinely friendly manner. Assist guests with check-in, check-out, and general inquiries regarding rates, room types, amenities, and local area information.

Residence Inn Memphis Downtown

The Rooms Controller plays a critical role in ensuring efficient room allocation, smooth guest arrivals, and accurate reservation management. Share Rooms Controller on LinkedIn Tweet Rooms Controller Share Rooms Controller on Facebook Share Rooms Controller via Email.

Hyatt Hotels Corp

Rooms Controller

The Rooms Controller plays a critical role in ensuring efficient room allocation, smooth guest arrivals, and accurate reservation management. By collaborating closely with the Front Office team, this role directly influences guest satisfaction, operational flow, and revenue management during high-demand periods.

Guest Services Agent Jobs in Tennessee

Front Office Supervisor - Four Points by Marriott Memphis-Southwind SOUTHWIND LODGING LLC

Front Desk AgentLearn More Crescent Hotels & Resorts

Night Audit Sonesta

Night Audit Sonesta Great Bay Beach Resort & Casino

Night Audit Sonesta International Hotels Corporation

Front Desk Clerk Pyramid Hotel Group

GSA - F&B Accor Hotels

GSA - Front Office Accor Hotels

Front desk Manager 24-7 Hotel Management

Sales Manager 24-7 Hotel Management

Front Desk Supervisor Westgate Resorts

Housekeeping Room Attendant Newly renovated property 24-7 Hotel Management

Laundry Attendant 24-7 Hotel Management

Front Desk Supervisor HEI Hotels and Resorts

Front Desk Supervisor Merritt Hospitality, LLC d/b/a HEI Hotels & Resorts

Front Desk AM-PM Nashville Skyline

Night Auditor 11pm-7am Wright Investments

Night Audit Residence Inn Memphis Downtown

Rooms Controller Hyatt Hotels Corp

Rooms Controller HM Alpha Hotels & Resorts

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