["Front Desk Agent / Guest Services Agent","Front Desk Agent / Guest Services Agent"] TownePlace Suites Morristown["Front Desk Agent / Guest Services Agent","Front Desk Agent / Guest Services Agent"]OoltewahJoin our award-winning company as a Front Desk Agent , where your smile and positive attitude will help represent our amazing property and team. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
["Weekend Guest Services Agent (Friday, Saturday and Sunday)","Weekend Guest Services Agent (Friday, Saturday and Sunday)"] CHOICE HOTELS["Weekend Guest Services Agent (Friday, Saturday and Sunday)","Weekend Guest Services Agent (Friday, Saturday and Sunday)"]Mount JulietJuliet, a GOLD award-winning hotel and a franchisee of Choice Hotels International, is seeking a highly skilled Hotel Guest Services Agent to join our loving team. Are you passionate about providing exceptional customer service and ensuring guests have a memorable stay?.
Front Desk Agent/Guest Services Representative 24-7 Hotel ManagementFront Desk Agent/Guest Services RepresentativeMurfreesboro, Tennessee$14–$16 / hourWe have empowered our team members to execute their duties in a manner that ensures our Guests Come First, we sustain exceptional guest satisfaction by aggressively pursuing attention to detail and adding the “WOW” factor to every guest contact and adding TEAMWORK central to every endeavor. Benefits: 24-7 Hotel Management offers a safe and stable work environment with an open-door policy, paid vacation, paid training, supplemental health, vision, dental and life insurance; and discounted room nights when traveling in our family of hotels.
NewGuest Services Agent HRI HospitalityGuest Services AgentNashville, TennesseeThe Guest Services Agent is responsible for delivering excellent customer service by welcoming guests, assisting with check-in/check-out, and responding to guest needs to ensure a positive stay experience. Bring your passion for hospitality to Caption by Hyatt, Nashville, proudly managed by HRI Hospitality.
["Guest Service Agent","Guest Service Agent"] IHG Hotels & Resorts["Guest Service Agent","Guest Service Agent"]NashvilleOpen, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way.
Weekend Guest Services Agent (Friday, Saturday and Sunday) Comfort SuitesWeekend Guest Services Agent (Friday, Saturday and Sunday)Mt. Juliet, TN$15Juliet, a GOLD award-winning hotel and a franchisee of Choice Hotels International, is seeking a highly skilled Hotel Guest Services Agent to join our loving team. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us.
Evening Hotel Guest Services Agent Comfort SuitesEvening Hotel Guest Services AgentMt. Juliet, TN$15Juliet, a GOLD award-winning hotel and a franchisee of Choice Hotels International, is seeking a highly skilled Hotel Guest Services Agent to join our loving team. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us.
Hotel Guest Services Agent Windy Hill Farm and PreserveHotel Guest Services AgentLoudon, TNNestled in the beautiful hills of East Tennessee, Windy Hill Farm and Preserve is a luxury resort offering unparalleled outdoor experiences, rustic elegance, and heartfelt hospitality. This position is perfect for someone who enjoys helping others, takes pride in presentation and cleanliness, and is comfortable working in a hands-on, outdoor environment.
["Guest Service Agent","Guest Service Agent"] Drury Hotels Company, LLC["Guest Service Agent","Guest Service Agent"]FranklinPerform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
Guest Service Agent Property ManagementGuest Service AgentFranklin, TennesseePeachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. Additional perks include access to our Employee Assistance Program and Fund.
Guest Service Agent Kimpton HotelsGuest Service AgentNashville, TNOpen, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way.
Guest Service Agent -Second Shift SonestaGuest Service Agent -Second ShiftSonesta Nashville Airport, TNThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
Guest Service Agent -Second shift Sonesta International Hotels CorporationGuest Service Agent -Second shiftSonesta Nashville Airport, TennesseeThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
Guest Service Agent -Second shift Sonesta Great Bay Beach Resort & CasinoGuest Service Agent -Second shiftNashville, TNThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
Guest Service Agent - Front Desk Sonesta Great Bay Beach Resort & CasinoGuest Service Agent - Front DeskNashville, TNThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
Guest Service Agent , 7-3 and 3-11 shifts OaktennGuest Service Agent , 7-3 and 3-11 shiftsGatlinburg, TN$15–$16Front Desk Associate – Deliver excellent customer service, make reservations, keep the lobby clean and inviting, work with other departments to provide best guest experience, deal with some financial reports and handle cash appropriately. This position is responsible for greeting and registering guests, modifying and confirming reservations, providing accurate information about the property and local attractions, and ensuring an exceptional guest experience throughout their stay.
Guest Service Agent Bobby HotelGuest Service AgentNashville, TNEssential Functions: Guest Check-in and Check-out: Efficiently and accurately process guest arrivals and departures, including verifying identification, processing payments, issuing room keys, and providing necessary information about the hotel and local area. This multifaceted position encompasses traditional front desk responsibilities, including check-in/check-out, guest inquiries, and issue resolution, while also extending to behind-the-scenes support by efficiently handling guest calls and ensuring seamless communication throughout their stay.
Guest Service Agent Fairfield Inn & Suites ArlingtonGuest Service AgentArlington, TennesseeProvide exceptional guest service to hotel guests in a professional and genuinely friendly manner. Complete reports regarding reservations, cancellations, occupancy, and payments.
Guest Service Agent PNH Properties LLCGuest Service AgentNashville, TNPart timeThe Guest Service Agent position offers an extraordinary opportunity to propel the arrival experience excellence and hospitality identity for Dolly Parton’s SongTeller Hotel featuring 245 rooms, two F&B Entertainment venues, a market, and Dolly Parton’s Museum. This role will be highly rewarding for a visionary, hands-on and guest-focused Host with a demonstrated history of building strong relationships and operating with excellence while driving timeless and unforgettable guest experiences.
Guest Service Agent Homewood Suites, Nashville AirportGuest Service AgentNashville, TN$16 / hourOperates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security. Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines.
Guest Service Representative (Front Desk Agent) Peabody Hotels & ResortsGuest Service Representative (Front Desk Agent)Memphis, TNKEY RELATIONSHIPS: Internal: Staff in Front Desk area, Bell/Door, Transportation, PBX Staff, Concierge, Reservations, Hotel Assistant Managers, Sales & Catering, Housekeeping, Restaurants, Accounting, Engineering and Security. Ability to sustain direct contacts with the public; must establish high degree of customer service, (smile, eye contact, positive person presentation, etc.) and high volume interaction with guest and staff.
Guest Service Agent Peachtree Hospitality Management LLCGuest Service AgentNashville, TNPart timePeachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. Additional perks include access to our Employee Assistance Program and Fund.
Full Time Guest Service Agent - Holiday Inn Express Memphis Southwind ROYAL LIVING MEMPHIS LLCFull Time Guest Service Agent - Holiday Inn Express Memphis SouthwindMemphis, TN$15 / hourIf you have previous IHG brand front desk experience, a great attitude, a desire to provide outstanding customer service and want to join a company with unlimited career advancement potential, this is the opportunity for you! Responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay.
NewGuest Services (Universal Agent Ambassador)- Sports Illustrated Resort- Nashville Wyndham Hotels & ResortsGuest Services (Universal Agent Ambassador)- Sports Illustrated Resort- NashvilleNashville, TennesseeThe Universal Agent Ambassador is responsible for greeting all guests in lobby, maintaining the flow of lobby traffic, offering general concierge services for guests; providing backup to Universal Agents to register guests in and out of the resort and to PBX as needed, while enhancing the overall guest experience with exceptional service. Preparing paperwork and arrival information for those guests’ schedule to arrive in the future for the purpose of “pre-calling” arriving guests to introduce the property, give area information and set expectations of the arrival and check-in process.
Guest Service Agent - Pigeon Forge VTrips CareersGuest Service Agent - Pigeon ForgeGatlinburg, TennesseeThe Guest Services Agent position at VTrips is responsible for providing exceptional customer service to guests, owners, and vendors. Develop and maintain a trade vendor list and work closely with vendors to ensure completion of work orders.
NewGuest Services (Universal Agent Ambassador)- Sports Illustrated Resort- Nashville Travel + Leisure Co.Guest Services (Universal Agent Ambassador)- Sports Illustrated Resort- NashvilleNashville, TennesseeThe Universal Agent Ambassador is responsible for greeting all guests in lobby, maintaining the flow of lobby traffic, offering general concierge services for guests; providing backup to Universal Agents to register guests in and out of the resort and to PBX as needed, while enhancing the overall guest experience with exceptional service. Preparing paperwork and arrival information for those guests’ schedule to arrive in the future for the purpose of “pre-calling” arriving guests to introduce the property, give area information and set expectations of the arrival and check-in process.
NewGuest Services (Universal Agent Ambassador)- Sports Illustrated Resort- Nashville Travel + Leisure CoGuest Services (Universal Agent Ambassador)- Sports Illustrated Resort- NashvilleNashville, TNThe Universal Agent Ambassador is responsible for greeting all guests in lobby, maintaining the flow of lobby traffic, offering general concierge services for guests; providing backup to Universal Agents to register guests in and out of the resort and to PBX as needed, while enhancing the overall guest experience with exceptional service. Preparing paperwork and arrival information for those guests' schedule to arrive in the future for the purpose of "pre-calling" arriving guests to introduce the property, give area information and set expectations of the arrival and check-in process.
Guest Service Agent Drury HotelsGuest Service AgentNashville, TNPerform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
NewPM Guest Service Agent Embassy Suites Nashville at Vanderbilt HiltonPM Guest Service AgentNashville, TNFull timeSUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc.
Front Desk Agent - Guest Service Associate BNA HOTELS LLCFront Desk Agent - Guest Service AssociateNashville, TN$16–$18 / hourPromoting Marriott’s loyalty program – BONVOY – allowing for special incentives and upgrades for members and encouraging guest enrollment to drive loyalty and additional business. You understand your attitude and interaction sets the tone for a guest’s experience and can impact both the way they feel and their impression of both the Element brand and the Marriott family of hotels.
["Guest Services Representative - Part-Time Weekends","Guest Services Representative - Part-Time Weekends"] Parks Hospitality Group["Guest Services Representative - Part-Time Weekends","Guest Services Representative - Part-Time Weekends"]FranklinWe're looking for a friendly, dedicated, and reliableGuest Services Representative to help create an inviting and comfortable experience for all who walk through our doors. Why You'll Love Working Here: Competitive pay and comprehensive benefits, including medical and dental from day one for full-time team members.
Guest Services Manager SOUTHWIND LODGING LLCGuest Services ManagerMemphis, TNWe are seeking a dynamic and experienced Guest Services Manager to join our team and oversee the front desk and guest services operations of our hotel. Minimum of 2 years of experience as a guest services manager or in a leadership role in the hospitality industry.
Guest Services Supervisor HRI HospitalityGuest Services SupervisorNashville, TennesseeLocated near Music Row and within walking distance of the city’s vibrant entertainment, dining, and cultural scene, the hotel provides a dynamic urban setting where leaders can shape memorable stays for both business and leisure travelers. With a modern, lifestyle focus in the heart of Nashville, Hilton Tempo offers an engaging environment for hospitality professionals who thrive on energetic guest experiences and creative operational challenges.
["Guest Service Representative","Guest Service Representative"] Fairfield Inn and Suites Farragut West Knox["Guest Service Representative","Guest Service Representative"]KnoxvilleOur property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Guest Service Representative is the communication and information center for guests, fellow employees, vendors, and other outside business representatives.
NewCall Center & Guest Services Lead - Dolly Parton's Stampede Dolly Partons Stampede Pigeon ForgeCall Center & Guest Services Lead - Dolly Parton's StampedePigeon Forge, TNFull timeConsistently reflect a courteous, upbeat, and positive attitude towards co-workers and guests, exemplifying, promoting, and advancing a culture of outstanding customer engagement and service. Our Guest Service Lead is a part of each attraction, Dolly Parton's Stampede, Pirates Voyage, Hatfield & McCoy Dinner Feud, Titanic, and The Comedy Barn.
["Guest Service Representative","Guest Service Representative"] Vision Hospitality Group["Guest Service Representative","Guest Service Representative"]KnoxvilleOur property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Guest Service Representative is the communication and information center for guests, fellow employees, vendors, and other outside business representatives.
Front Desk Guest Agent (Full -Time Position Only) - Springhill Suites Memphis Downtown Summit Management CorporationFront Desk Guest Agent (Full -Time Position Only) - Springhill Suites Memphis DowntownMemphis, TennesseeWork Schedule: This position may require flexibility in scheduling, weekends, and holidays, to accommodate the hotel's operational needs* Key Responsibilities: Guest Check-In/Check-Out: Welcome guests upon arrival, process check-ins efficiently, and provide them with necessary information about their stay, including room details, amenities, and hotel policies. Job Description: As a Front Desk Guest Agent at Springhill Suites Memphis Downtown, you will be the face of our establishment, responsible for providing exceptional customer service to our guests.
Guest Services Assistant Manager Travel + Leisure Co.Guest Services Assistant ManagerNashville, TennesseeDirecting front and back of house operations, maintains room inventory at the highest levels for accuracy and efficiency, greeting and registering guest in and out of the resort; offering general concierge services for guests & owners; providing qualified tours to the site’s sales team, while enhancing the overall guest experience with exceptional service. - Communicate daily arrivals, departures and room inventory needs; ensure daily check list duties and tasks fully completed with follow up communications; administer schedule adjustments which result in the satisfaction of all guests, associates and financial requirements.
Guest Services Assistant Manager Wyndham Hotels & ResortsGuest Services Assistant ManagerNashville, TennesseeDirecting front and back of house operations, maintains room inventory at the highest levels for accuracy and efficiency, greeting and registering guest in and out of the resort; offering general concierge services for guests & owners; providing qualified tours to the site’s sales team, while enhancing the overall guest experience with exceptional service. - Communicate daily arrivals, departures and room inventory needs; ensure daily check list duties and tasks fully completed with follow up communications; administer schedule adjustments which result in the satisfaction of all guests, associates and financial requirements.
["Guest Service Representative","Guest Service Representative"] Fairfield Inn and Suites Nashville Gulch["Guest Service Representative","Guest Service Representative"]NashvilleOur property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Guest Service Representative is the communication and information center for guests, fellow employees, vendors, and other outside business representatives.
["Front Desk Guest Service Representative","Front Desk Guest Service Representative"] Comfort Inn/Red Roof Inn["Front Desk Guest Service Representative","Front Desk Guest Service Representative"]GoodlettsvilleThe Front Desk Guest Service Representative is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. Because some hotels may be exterior corridor hotels, the physical environment may require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions.
Guest Service Representative Courtyard by Marriott MurfreesboroGuest Service RepresentativeMurfreesboro, TNOur property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Guest Service Representative is the communication and information center for guests, fellow employees, vendors, and other outside business representatives.
Guest Services Assistant Manager Travel + Leisure CoGuest Services Assistant ManagerNashville, TNDirecting front and back of house operations, maintains room inventory at the highest levels for accuracy and efficiency, greeting and registering guest in and out of the resort; offering general concierge services for guests & owners; providing qualified tours to the site's sales team, while enhancing the overall guest experience with exceptional service. Communicate daily arrivals, departures and room inventory needs; ensure daily check list duties and tasks fully completed with follow up communications; administer schedule adjustments which result in the satisfaction of all guests, associates and financial requirements.
Guest Service Supervisor Drury HotelsGuest Service SupervisorNashville, TNMonitors hotel facilities and team member work habits to ensure a safe / secure environment for team members and guests; observes and corrects unsafe conditions. Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner.
Remote Guest Services Representative – Travel Genovaire Travel GroupRemote Guest Services Representative – TravelChattanooga, TennesseeRemoteWe are looking for a Remote Guest Services Representative – Travel to provide assistance and support to travelers throughout their journey. This position focuses on delivering attentive service, resolving travel questions, and maintaining a positive client experience.
NewGuest Services Representative InTown Lessee ServicesGuest Services RepresentativeKnoxville, TennesseeThis document does notrepresentan expressed or implied contract ofemploymentnor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company maydeemappropriate. Extensive use of hands and fingers for manipulation of keyboard, answering phone calls, calculator, copy machine, computerprinterand other office productivity machinery.
Guest Services Rep Part Time-104020 Extended Stay America IncGuest Services Rep Part Time-104020Nashville, TNResponsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.
Guest Services Representative ChattanoogaGuest Services RepresentativeChattanooga, TennesseeGreets guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied rooms and guest accounts, makes and confirms reservations, presents statement to and collects payments from departing guests. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.
Guest Service Associate Nashville ZooGuest Service AssociateNashville, TNBe flexible in working various guest services locations including cross training in ticket sales, membership recruitment, token sales, running the Wild Animal carousel, selling nectar, equipment rentals, monitoring the play and surface areas at the Jungle Gym and operating the Wilderness Express (train). Positions may involve assisting with special events, school programs, or animal‑themed activities, requiring flexibility, professionalism, and adherence to safety and guest‑interaction protocols.
Guest Service Representative Fairfield Inn and Suites Farragut West KnoxGuest Service RepresentativeKnoxville, TNOur property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Guest Service Representative is the communication and information center for guests, fellow employees, vendors, and other outside business representatives.