Guest Services Representative Jobs in Tennessee

Promptly greet walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs and follows NbC Sweet Steps of Service to create a superior guest experience. Maintain strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions and complementary retail merchandise.

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Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.

p>Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nations busiest basins.

This role supports multiple functions, including Front Desk, Tour Reception, and Gifting, ensuring smooth operations and exceptional guest experiences. Our mission is simple: deliver unforgettable vacation experiences to our members and guests.

Position Details Pay: $17 per hour Location: Onsite - Pigeon Forge, TN Schedule: Daytime hours with weekend and most holiday availability required Why Capital Vacations? This role supports multiple functions, including Front Desk, Tour Reception, and Gifting, ensuring smooth operations and exceptional guest experiences.

p>Front Desk Associate – Deliver excellent customer service, make reservations, keep the lobby clean and inviting, work with other departments to provide best guest experience, deal with some financial reports and handle cash appropriately. This position is responsible for greeting and registering guests, modifying and confirming reservations, providing accurate information about the property and local attractions, and ensuring an exceptional guest experience throughout their stay.

As a Guest Reception Representative, you will be the first point of contact for our guests, creating a warm and welcoming atmosphere. Your role is crucial in ensuring a seamless and memorable experience for our guests, from check-in to check-out.

p>The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.

Finally, I understand that this application is current for only 90 days, and at the conclusion of this time, if I have not heard from the employer and still wish to be considered for employment, it will be necessary to fill out a new application.