The Assistant Customer Service Manager provides support to the front end by assisting the Customer Service Manager in overseeing the daily front end operations of the store and ensuring customer satisfaction by providing skill development and on-the-job training for all front end associates.
Loud noise, slippery floor surface, hazardous equipment (mechanical moving parts), contact with sharp objects, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust fumes, sprays, and hazardous cleaning solutions. Hopkinton, Massachusetts9 days ago Act as the customers' liaison, responsible for all customer inquiries, quotations, and order processing assuring delivery in accordance with customer requirements and manufacturing capabilities. * Maintain accurate information using ERP, EDI, E-Commerce, and other business systems in support of customer service activities. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Act as liaison between the customers, repair technicians and delivery teams. Boxborough, Massachusetts6 days ago ul style="margin-top:0;margin-bottom:0">3+ years of leadership experience in a call center or customer service environment. - Monitor and analyze KPIs, call metrics, and performance reports to drive results.
Marlborough, MA30+ days ago Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues. The Director of Electric CMS leads a front-line represented and management team accountable for the safe, reliable, and cost-effective delivery of electric metering operations, including meter installation, maintenance, testing, exchanges, investigations, and related customer field services. Lead electric customer meter services across the region, ensuring meter installation, maintenance, testing, exchanges, field investigations, and related customer work are completed safely, efficiently, and in accordance with company and regulatory requirements. Framingham, Massachusetts29 days ago p>The Manager of Customer Service will lead a team responsible for delivering daily call center operations for Marmaxx and HomeGoods/Homesense, ensuring every customer is heard, helped, and valued. USA Home Office Framingham MA 550 Cochituate RdThis position has a starting salary range of $104,800.00 to $136,200.00 per year. Framingham, MA30+ days ago p>Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris. Cumberland, Rhode Island30+ days ago li>Lifecycle Tracking: Proactively monitor where products are in the production/shipping life cycle and provide real-time updates to clients. We are looking for a high-energy, detail-oriented Account Manager to join our local team in a fast-paced, 100% on-site role. p>Qualifications: Required (Basic) Qualifications: Bachelors degree from an accredited institution with a minimum of two (2) years experience in customer service, sales, or other related field OR High School Diploma/GED from an accredited institution with a minimum of four (4) experience in customer service, sales, or other related field. The Customer Account Manager will be the primary point of contact for assigned customershelping ensure orders and contractual requirements are met while delivering a consistently strong customer experience. div class="jd-section-employer" style="color:rgb( 89 , 89 , 89 );font-family:'indeed sans' , 'noto sans' , 'helvetica neue' , 'helvetica' , 'arial' , 'liberation sans' , 'roboto' , 'noto' , sans-serif;font-size:16px;font-style:normal;font-weight:400;letter-spacing:normal;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">Looking for a Service advisor service/manager for a small Automotive Gas diesel light duty repair shop. Leominster, MA22 days ago p>Category/Area of Expertise: Retail Operations Job Requisition: 506337 Address: USA-MA-Leominster-118 Lancaster Street Store Code: Store 08003 Management (2756356) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early r. Yarmouthport, MA1 day ago li>This is a leadership opportunity for an operations-focused professional who enjoys building high-performing teams, improving processes, growing recurring revenue, and delivering an exceptional customer experience. Experience serving in a Service Manager, Operations Manager, General Manager, Branch Manager, or similar operational leadership role. p>At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required). p>At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required). p>At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required). Lexington, Massachusetts22 days ago You will work within a three-person account pod — alongside an Account Manager and a Renewals Manager — where your lane is clear: drive platform adoption, maintain account health, and keep your pod partners equipped with the customer intelligence they need to grow and retain the account. Executing deployment health reviews and supporting technical onboarding across Mimecast’s product portfolio — including Email Threat Protection, Human Risk Management (HRM), Insider Risk (Code42), and DMARC Analyzer — in partnership with Professional Services where applicable. Competitive Salary Package Performance-Based Bonus Plans Health and Wellness Incentives Employee Stock Purchase Program Community Outreach Programs / Charity Events Employee Resource Group IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Comfortable working across time zones and cultures in a global matrix organization #jobsEMEAMB #LI-REMOTE Competencies SET : Strategy, Execution, Talent (for managers) ABOUT TE CONNECTIVITY TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective skilled technicians; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service technicians, to assist in the pick-up and delivery of products or assisting on service test and inspection or repair calls; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties. |