3,196 Results for

Customer Service Manager Jobs in Worcester, MA

Jobs

Weston, MA

Full time

This is a test job with title as - Sales Assistant Manager

30+ days ago

Attleboro, MA

Maintain updated records on CRM including documenting all contact with lead, completing workflow steps in timely manner, and documenting detailed reasons why the lead does not want to purchase the home if lead is unsuccessful. Actively sell inventory and brokered homes while ensuring all inventory including broker homes are accurately displayed on Legacy website and partner websites via entry through Legacy portal.

12 days ago

Worcester, MA

$140,000–$165,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The position will focus on high-level review of returns and managing client relationships, with an emphasis on small business entities (1120S, 1120, 1065) and exposure to trust returns.

9 days ago

Northborough, MA

p>If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information.

The Facilities Manager is the manager for assigned sites and provides leadership and direction to a team of highly skilled staff in delivering facilities management services in a professional office/warehouse environment.

2 days ago

Hanscom Air Force Base, MA

The AFLCMC/IN mission also enables linkages to the Air Force and Joint/National Intelligence Communities (IC), provides predictive battle space awareness to local force protection activities, and provides local/regional Special Security Office (SSO) support and Joint Worldwide Intelligence Communication Services (JWICS) access.

Develop, review, and maintain security documentation, including but not limited to SCIF/SAPF certifications, System Security Plans, Program Protection Plans (PPP), OPSEC plans, risk analyses, CONOPS, DD Form 254s, and other MIL-STD and DoDI-compliant artifacts.

1 day ago

Bedford, MA

$96,757–$120,000 / year

11 days ago

Work From Home, MA

$134,000–$201,000 / year
Full time

Develop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies. Conduct one-on-one review with all Account Representatives to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Account Executive’s sales and activity performance.

30+ days ago

Marlborough, Massachusetts

$110,000–$120,000 / year
Full time

The Help Desk Supervisor at Ken’s Foods leads day-to-day Help Desk operations and provides direct leadership to Help Desk technicians, helping strengthen technical capability, troubleshooting consistency, and overall service quality. This role oversees IT support across corporate offices, manufacturing facilities, and distribution locations, ensuring reliable, timely technical support for business users and production operations, with a strong focus on uptime, responsiveness, and consistent service across all sites.

27 days ago

Palmer, MA

$95,000–$125,000 / year

Through our extensive network of hot mix asphalt and ready-mix concrete plants, quarries, and liquid asphalt terminals, PII delivers the highest quality materials and custom solutions to thousands of road construction and road maintenance customers. In addition, the companys construction operations include paving and road reclamation services, as well as precast/pre-stressed concrete production and erection of multi-level parking structures, specialty buildings, and bridge components.

2 days ago

West Glocester, RI

$138,000–$198,000

Support manager in identifying business opportunities to grow the business while maintaining leadership, recognition and credibility in relevant technologies. Project management (personnel, tasks, budget, schedule), including familiarity with computerized tools.

2 days ago

Billerica, MA

$17–$19 / hour

Collaborate with the General Manager to learn overall expectations and procedures of store operations, sales plans, profit margins, payroll and all controllable expenses. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives.

Today

Worcester, MA

$100,000–$135,000 / year
Full time

The Operations Manager is responsible for overseeing procurement, production, logistics, and safety in a project‑driven manufacturing. supporting pharmaceutical and biotechnology customers with high‑quality, critical process systems used in regulated environments.

16 days ago

Warren, MA

p>Since 2011, KKR portfolio companies have awarded billions of dollars of total equity value to over 60,000 non-senior management employees, demonstrating how broad-based engagement and alignment can create business value while driving greater financial inclusion. From our historic Warren, MA facility—home to the legacies of Warren Pumps and Portland Valve - we design and manufacture high-performance fluid control systems that protect those who protect us.

1 day ago

Marlborough, MA

$85,000–$135,000 / year
Full time

Uline, a name millions of businesses across North America know and trust, is looking for an experienced Sales Account Manager to build our growing Marlborough, Massachusetts market. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations and 17 sales offices.

28 days ago

Marlborough, MA

$85,000–$135,000 / year
Full time

Uline, a name millions of businesses across North America know and trust, is looking for an experienced Territory Sales Manager to build our growing Marlborough, Massachusetts market. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations and 17 sales offices.

28 days ago

Rumford, RI

An exciting opportunity is available for an HVAC Service Technician in Rumford, RI with a family-owned heating and air conditioning company that is actively growing its residential service department.

5 days ago

WESTBOROUGH, MA

$18.39–$24.52

p>Working Relationships: Internal: Service Manager, Store Managers, Field and Shop Technicians, Delivery Driver, OEM Equipment manufacturers, Supply Vendors, Construction personnel. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop.

Today

Mansfield, Massachusetts

Full time

li>Intermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multi-tasking.

Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers.

16 days ago

Fitchburg, MA

$65,000–$80,000 / year
Full time

li>Order intake and verification - Personally review high-stakes or complex orders coming in by phone, email, EDI, and the order portal; confirm decoration specs, quantities, art, and ship dates before they hit the floor. On a given day, that means quoting jobs, walking orders to the decoration floor, troubleshooting an art file with a distributor, jumping into the order-entry queue when volume spikes, and closing out escalations yourself.

24 days ago

Auburn, MA

$70,000–$90,000 / year

The Manager coordinates processing and reporting activities with the Customer Care Supervisors to ensure that policy and procedure integrity is maintained and also manages all activities of Customer Care Operations, maintaining optimum service levels for E-ZPass MA and PAY BY PLATE MA (PBP) accounts. Coordinate daily activities that ensure Customer Care operations and its staff provide excellent customer service, supervises and supports all established policies and procedures and keeps TransCore management and MassDOT appraised of the status of Customer Care Center operations.

30+ days ago

Lowell, MA

This role oversees day‑to‑day customer service operations, ensures pricing and order management accuracy, and acts as a key interface between customers, Sales, Business Operations, and Product Lines.

Oversee order management activities, including new orders, change orders, sample orders, returns, and credit/debit transactions, ensuring accuracy and compliance with internal policies.

30+ days ago

Remote

$100,000–$110,000 / year

Required Skills: High School diploma, Associate's or Bachelor's degree, and 5+ years of successful experience in lifecycle service Account Management, Systems Implementation/ Integration, Public Safety Systems Sales, or Public Safety Systems Engineering is required. Coordinate across all internal stakeholders such as Sales, Engineering, Program Management, Contracting and Finance teams to ensure all technical and commercial actions remain in strict compliance with US Federal Government Markets Division policies.

30+ days ago

Framingham, MA

$21.15–$22.15 / hour

If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you. The Customer Service Manager position is one of hourly store management.

13 days ago

Whitinsville, MA

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. In this role, you''ll be the right-hand to our Customer Service Manager, helping to keep the daily operations running smoothly, ensuring our customers leave with smiles, and creating a shopping experience that''s second to none.

30+ days ago

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Whether you're assisting at the register during a rush, mentoring associates, or keeping the service area running seamlessly, you'll play a key role in creating a welcoming and positive store atmosphere.

8 days ago

Sudbury, MA

$19.40–$25.20 / hour

The Assistant Customer Service Manager provides support to the front end by assisting the Customer Service Manager in overseeing the daily front end operations of the store and ensuring customer satisfaction by providing skill development and on-the-job training for all front end associates. Loud noise, slippery floor surface, hazardous equipment (mechanical moving parts), contact with sharp objects, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust fumes, sprays, and hazardous cleaning solutions.

30+ days ago

Wellesley, Massachusetts

$19.40–$25.20 / hour

Overview:

Loud noise, slippery floor surface, hazardous equipment (mechanical moving parts), contact with sharp objects, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust fumes, sprays, and hazardous cleaning solutions.

30+ days ago

Hopkinton, Massachusetts

$25–$32 / hour

Act as the customers' liaison, responsible for all customer inquiries, quotations, and order processing assuring delivery in accordance with customer requirements and manufacturing capabilities. * Maintain accurate information using ERP, EDI, E-Commerce, and other business systems in support of customer service activities.

9 days ago

Boxborough, Massachusetts

Full time

We’re looking for a Call Center Manager who thrives in a fast-paced environment, inspires performance, and is passionate about developing people and driving results. At Heritage Home Service, we believe that outstanding customer experiences start with empowered teams and strong leadership.

6 days ago

Seekonk, MA

We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Act as liaison between the customers, repair technicians and delivery teams.

30+ days ago

Marlborough, MA

Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.

30+ days ago

Waltham, MA

$211,000–$248,000 / year

The Director of Electric CMS leads a front-line represented and management team accountable for the safe, reliable, and cost-effective delivery of electric metering operations, including meter installation, maintenance, testing, exchanges, investigations, and related customer field services. Lead electric customer meter services across the region, ensuring meter installation, maintenance, testing, exchanges, field investigations, and related customer work are completed safely, efficiently, and in accordance with company and regulatory requirements.

26 days ago

Framingham, Massachusetts

The Manager of Customer Service will lead a team responsible for delivering daily call center operations for Marmaxx and HomeGoods/Homesense, ensuring every customer is heard, helped, and valued. Cross-Functional Partnership: Work with Communications, Field Escalations, Legal, and Loss Prevention to resolve complex issues quickly and strengthen TJX’s reputation in the market.

29 days ago

Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

1 day ago

$69,000–$101,000 / year

Qualifications: Required (Basic) Qualifications: Bachelors degree from an accredited institution with a minimum of two (2) years experience in customer service, sales, or other related field OR High School Diploma/GED from an accredited institution with a minimum of four (4) experience in customer service, sales, or other related field. The Customer Account Manager will be the primary point of contact for assigned customershelping ensure orders and contractual requirements are met while delivering a consistently strong customer experience.

30+ days ago

Bellingham, MA

$20–$60 / hour

Daily duties would include scheduling incoming appointments, greeting our customers, directing technicians, writing estimates, ordering parts from our suppliers, informing customers of needs and recommended maintenance, in order to maintain our front office and making our customers feel appreciated. As an automotive service/advisor manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: Deliver exceptional customer service while listening and consulting customers and deal with all situations.

1 day ago

Leominster, MA

p>Category/Area of Expertise: Retail Operations Job Requisition: 506337 Address: USA-MA-Leominster-118 Lancaster Street Store Code: Store 08003 Management (2756356) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early r.

22 days ago

Yarmouthport, MA

$130,000–$160,000 / year

li>This is a leadership opportunity for an operations-focused professional who enjoys building high-performing teams, improving processes, growing recurring revenue, and delivering an exceptional customer experience.

Experience serving in a Service Manager, Operations Manager, General Manager, Branch Manager, or similar operational leadership role.

Today

$16–$22.20 / hour

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

1 day ago

Lexington, Massachusetts

You will work within a three-person account pod — alongside an Account Manager and a Renewals Manager — where your lane is clear: drive platform adoption, maintain account health, and keep your pod partners equipped with the customer intelligence they need to grow and retain the account. Executing deployment health reviews and supporting technical onboarding across Mimecast’s product portfolio — including Email Threat Protection, Human Risk Management (HRM), Insider Risk (Code42), and DMARC Analyzer — in partnership with Professional Services where applicable.

22 days ago

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).

9 days ago

p>At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff!

Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).

19 days ago

Smithfield, RI

Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).

6 days ago

Tewksbury, MA

The Patient Service Manager will support the Patient Services Operation in the Food & Nutrition Department and will be responsible for developing and executing dining solutions to meet patient and customer needs and tastes. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.

26 days ago

Westborough, MA

$37–$44 / hour

p>Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name.

Budgetary Responsibility: No.

Direct Reports: No.

Indirect Reports: No.

Physical Requirements: The position may involve sitting, standing, driving, and/or movement, the ability to exert a minimal force of up to 50 pounds and occasionally exert up to 80 pounds of minimal force to carry, lift, push, pull, and otherwise move objects.

16 days ago

Lexington, MA

You will work within a three-person account pod - alongside an Account Manager and a Renewals Manager - where your lane is clear: drive platform adoption, maintain account health, and keep your pod partners equipped with the customer intelligence they need to grow and retain the account. Executing deployment health reviews and supporting technical onboarding across Mimecast's product portfolio - including Email Threat Protection, Human Risk Management (HRM), Insider Risk (Code42), and DMARC Analyzer - in partnership with Professional Services where applicable.

21 days ago

MA Statewide, MA

Remote

$90,746–$200,000 / year

Location: Providence, RI, US, 02903MI Statewide, MI, USKY Statewide, KY, USRI Statewide, RI, USTX Statewide, TX, USGA Statewide, GA, USVA Statewide, VA, USPA Statewide, PA, USNJ Statewide, NJ, USDC Statewide, DC, USME Statewide, ME, USOH Statewide, OH, USNY Statewide, NY, USIN Statewide, IN, USTN Statewide, TN, USWest Greenwich, RI, US, 02817FL Statewide, FL, USMD Statewide, MD, USDE Statewide, DE, USNH Statewide, NH, USStatewide, SC, USMA Statewide, MA, USNC Statewide, NC, USCT Statewide, CT, USWV Statewide, WV, US. + Solution Planning and design: facilitate internal communication and alignment across sales, product, technical, and leadership teams to ensure consistent strategy, insight sharing, and competitive positioning that aligns with the prospect Lottery organization’s operating model and strategic objectives.

2 days ago

Wellesley, MA

Remote

$117,831.66–$150,100 / year

The Nuvolo Principal Customer Success Manager requires strategic thinking with operational excellence as you will be responsible for maintaining executive relationships, leading projects, and serving as an escalation point for Nuvolos key accounts. Regular interaction with Nuvolo sales team and execute sales methodology including key stakeholder mapping, building champions, and forecasting growth opportunities.

30+ days ago

Stand out to leading employers.

Upload your resume and let employers find you for new Customer Service Manager job openings. Plus, receive relevant job matches delivered straight to your inbox.

Create A Free Account

Customer Service Manager Jobs in Worcester, MA

Sales Assistant Manager Towne, Corwin and Weissnat

Community Manager Legacy Communities IV LLC

Tax Manager (Hybrid) Jobot

Facilities Manager *US AMR-Jones Lang LaSalle Americas, Inc.

Security Manager IN-10.11 Credence

Test Manager, Senior - TS DCS Corporation

Mgr Sales Division Medline Industries

Help Desk Supervisor Ken`s Foods

Project Manager (Construction) Peckham Industries

FM Approvals AVP Technical Team Manager - Electrical, Hazardous Locations FM

Assistant Manager LESLIES POOLMART INC

Operations Manager - OEM Manufacturing - Worcester, MA Michael Page USA

Production Manager, Valves CIRCOR International, Inc.

Sales Account Manager Uline

Territory Sales Manager Uline

HVAC Service Technician Davron LLC

Service Parts Tech I cumberlandfarmsinc

Supervisor Capstone Logistics LLC

TK Cups-Customer Service Manager TK Cups-Sorg's

Customer Service Manager TransCore Partners LLC

Customer Service Manager MACOM Technology Solutions Holdings Inc

Federal Software Customer Service Manager - Remote Motorola Solutions Inc

Customer Service Manager Hobby Lobby Stores Inc

Assistant Customer Service Manager Albertsons Companies Inc

Customer Service Manager Albertsons Companies Inc

Customer Service Assistant Manager Roche Bros Supermarkets

Customer Service- Assistant Manager Roche Bros. Supermarkets

Customer Service Account Manager Manufacturing $25.00- $32.00 Ultimate Staffing Services

Customer Service Manager Papalia

Customer Service Manager Raymours Furniture Co Inc

Manager, Sales and Customer Service Macy's Inc

US Director, UK Senior Manager, Customer Meter Services National Grid Plc

Manager of Customer Service The TJX Companies

Customer Service - Self Storage Manager Public Storage

Customer Service Account Manager Eaton Corporation Plc

Automotive Service witer-Service Advisor- Service Manager position Mass Diesel Performance

FT-Customer-Service-Manager-Trainee-(H) Hannaford Bros. Co LLC

Service Operations Manager - Residential Mechanical Service - Base Salary to 160k/year - Yarmouth, MA Allsearch Recruiting

FT Customer Experience Manager The Michaels Companies Inc

Customer Success Manager Mimecast

Customer Experience Manager Five Below Inc

Customer Experience Manager - 412 Lincoln, RI Five Below Inc

Customer Experience Manager - 8032 Smithfield, RI Five Below Inc

Patient Services Manager - Food Service Aramark

Customer Care Manager II PulteGroup Inc

Customer Success Manager Mimecast Ltd

Customer Development Manager Brightstar Lottery

Principal Customer Success Manager - Remote Trane Technologies Plc

Similar Job Searches