Customer Service Assistant Jobs in Worcester, MA

This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals.

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness.

li>Answer general end-user and dealer questions such as: Product information, Price and availability, technical assistance, Product Complaint, Repair procedure/address, Repair status request.

li>Order intake and verification - Personally review high-stakes or complex orders coming in by phone, email, EDI, and the order portal; confirm decoration specs, quantities, art, and ship dates before they hit the floor. On a given day, that means quoting jobs, walking orders to the decoration floor, troubleshooting an art file with a distributor, jumping into the order-entry queue when volume spikes, and closing out escalations yourself.

Our ideal candidate will also: Effectively use Microsoft Office software, Outlook, Word, Excel, to communicate via email to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data. Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale.

IPL Schoeller is a leading manufacturer of sustainable rigid packaging solutions across a range of end market segments including returnable transit packaging, consumer and industrial packaging, environmental containers and agricultural packaging.

As a customer Service Representative at IPL you will:

• Serve as the first point of contact for customer inquiries, orders, and complaints via phone, email, and online platforms.

Position Summary: As a Seasonal Customer Service Representative for Pyle you will be interacting with customers (both internal and external) via phone, fax and e-mail to provide information in response to general inquiries, resolving issues, and handling requests. As a Seasonal Customer Service Representative for Pyle you will be interacting with customers (both internal and external) via phone, fax and e-mail to provide information in response to general inquiries, resolving issues, and handling requests.

li>Order Entry/Management - new orders, return orders, sample orders, credits, debits.

Job Description:

A MACOM Customer Service Representative is the primary liaison between our customers, sales team and product lines.

As a Seasonal Customer Service Representative for Pyle you will be interacting with customers (both internal and external) via phone, fax and e-mail to provide information in response to general inquiries, resolving issues, and handling requests. Coordinating with internal departments as well as partners, delivery agents, brokers, and container stations to schedule shipments and handle customer issues.

A strong team player across a broad and highly visible internal network, the Executive Operations Partner balances humility with ambition, demonstrating a willingness to learn, seek input and collaborate while independently driving outcomes and taking ownership of results. As one team of 100,000+ colleagues, we share a common set of values-Integrity, Intensity, Innovation and Involvement-working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need.

Job Title: Front Desk Customer Service Representative Reports to: General Manager/Sales & Service Manager FLSA Status: Non-Exempt. Maintains cleanliness of the front desk area, snack shack area, changing areas, restrooms, and observation area.

With more than 10,000 team members and over 400,000 supplies, Bunzl is recognized as a leading supplier across North America—and proudly certified as a Great Place to Work®.

p>The fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. The Patient Service Representative plays an integral role as a member of the patients care team by screening all incoming calls and helping complete the request with first call resolution or directing to another member of the interdisciplinary care team.

The ideal candidate will work directly with patients to assist with meal selections, support various dietary needs, and help ensure patients receive nutritious meals that align with physician-ordered diets.

Join our healthcare team as a Customer Service Representative where you will play an important role in enhancing the patient experience through compassionate service and nutritional support.

Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. As the face of our company, you will care for our customers by researching issues, documenting outcomes, resolving inquiries and delivering a high level of customer satisfaction.

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p>Job Summary: The CSR is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with vendors and team members in management and various other departments.

p>• 3+ years of customer service experience • Experience with high-volume inbound and outbound calls • Strong communication and problem-solving skills • Ability to multitask in a fast-paced environment • Positive, customer-first attitude and team mindset • Basic computer skills (training provided).

• Answer incoming calls with professionalism and warmth • Schedule service appointments and dispatch technicians • Resolve customer inquiries and ensure satisfaction • Maintain accurate records in our system • Collaborate with team members to ensure smooth operations • Follow up with customers to build lasting relationships.

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Answer incoming phone calls in a timely and polite manner, clearly determine the purpose of the call, and answer/forward all the customers' questions and/or concerns.

The specific pay rate/salary offered to a candidate may be influenced by several factors including experience, education, specialized certifications from OEMs, and where the job is located.

Radio Frequency Company is system manufacturer and we are looking for a customer service representative who will be able to grasp customer management procedures and assist our customer base with service and replacement part orders. Experience and a working knowledge of manufacturing operations a definite plus.

With more than 10,000 team members and over 400,000 supplies, Bunzl is recognized as a leading supplier across North America—and proudly certified as a Great Place to Work®.

This role acts as a key customer support liaison between sales, warehouse operations, billing, and customers—ensuring a smooth order experience from start to finish.

p class="">Position Summary: This Customer Service Representative will perform inbound and outbound calls to members that need help in finding local community resources to meet their social needs. This Customer Service Representative role is a callcenter position supporting members with Social Determinants of Health (SDoH) by helping them identify and access local community resources.

li>Projecting a positive, friendly, helpful image to each customer, including external customers, internal customers and sales representatives.

Pace Industries has a strong commitment to the principle of diversity, and in that spirit, seeks a broad spectrum of candidates including women, minorities, veterans, and people with disabilities.

Overview The Seasonal Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. Must have at least 6 months of prior customer service experience Must have a basic level experience and understanding of a PC and Microsoft Office products Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Meet and greet customers in a professional, friendly, and timely manner • Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features, and other services, which includes offering optional protection products, upgrades, fuel options, and other additional equipment • Offer additional customer assistance by providing directions, maps, local area information, and appropriate service information • Answer incoming calls for reservations, rate quotes, general questions, provide information, and resolution for customers, other branches, and other vendors • Place outgoing calls for callback management, and miscellaneous calls as assigned • Assist to assess the condition of the rental upon return • Notify Management of any known customer problems • Notify Management of any known vehicle problems and any required vehicle maintenance • Continuously build knowledge and skills, pursue on-the-job training and development opportunities, and any company-sponsored classroom training. Must be at least 18 years old High School Diploma or GED required Must currently have a valid US drivers license with no more than 2 moving violations and/or at-fault accidents within the past 3 years No drug or alcohol-related conviction on record (DWI/DUI) in the past 5 years Must have at least 6 months of prior customer service experience Must have a basic level of experience and understanding of a PC and Microsoft Office products Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

p>The Seasonal Customer Service Representative (CSR) is responsible for delivering high-quality customer support and sales services during the seasonal operational period. • Make outbound sales calls to existing and potential customers to promote products and services.

With more than 10,000 team members and over 400,000 supplies, Bunzl is recognized as a leading supplier across North America—and proudly certified as a Great Place to Work®. This role acts as a key customer support liaison between sales, warehouse operations, billing, and customers—ensuring a smooth order experience from start to finish.

A division of the Central Wire (CWI) Group of Companies encompassing 12 locations in three countries, 750+ employees, and over six decades of excellence, Loos & Co solutions are found in mission critical flight control applications. Maintains files of active orders and posts activity such as change notices, scheduling changes, partial shipments, and credit changes.

Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday.

Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects.**Skills/Qualifications**Required+ 1+ years' customer service experience+ High School Diploma/GED; Bachelor's Degree preferredPreferred+ Experience with heavy inbound and outbound calls and transferring calls+ 3+ years' business-to-business account support+ Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet+ Experience with proofreading and editing documents**​Benefits**Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®.

Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®.

In this role, you will handle inquiries, resolve issues, and ensure every customer receives a positive and professional experience across email, chat, and phone channels.

We are seeking a Customer Service Representative to serve as the main point of contact for customers.

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We have an opportunity for a full-time or part-time Assistant Client Service Representative in-person position at our Brimfield Office to assist and help manage the insurance plans of our clients. If you desire to build a successful career through relationship building, exceeding client service expectations and are passionate about being part of a successful team, we want to talk to you.

Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. 1 year work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications.

This role engages directly with walk-in customers, coordinates with sales, drivers, and warehouse teams, and delivers exceptional counter and phone service. Engages walk-in customers with exceptional counter sales support and collaborates with sales, drivers, and warehouse teams to ensure timely order fulfillment.