3,227 Results for

Customer Experience Manager Jobs in Worcester, MA

Jobs

Worcester, MA7 days ago

$140,000–$165,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The position will focus on high-level review of returns and managing client relationships, with an emphasis on small business entities (1120S, 1120, 1065) and exposure to trust returns.

Attleboro, MA10 days ago

Maintain updated records on CRM including documenting all contact with lead, completing workflow steps in timely manner, and documenting detailed reasons why the lead does not want to purchase the home if lead is unsuccessful. Actively sell inventory and brokered homes while ensuring all inventory including broker homes are accurately displayed on Legacy website and partner websites via entry through Legacy portal.

Worcester, MA7 days ago

$90,000–$120,000 Per Hour

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will help manage BAS projects from kickoff through completion while serving as a technical resource for customers, field technicians, and project teams.

New!

Worcester, MAToday

$100,280–$137,885 Per Year

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Needham, MAToday

You will work closely with our engineering and customer support teams in Needham, manufacturing operations in Methuen, and the sales team to manage our products from concept through production and field performance.

Cross-Functional Teamwork: Collaborating with design, engineering, sales, and marketing teams to ensure a smooth, cohesive product launch.

New!

Franklin, MA5 days ago

$120,000–$135,000

Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

the individual’s skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs.

New!

Northborough, MAToday

p>If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information.

The Facilities Manager is the manager for assigned sites and provides leadership and direction to a team of highly skilled staff in delivering facilities management services in a professional office/warehouse environment.

New!

Bedford, MA2 days ago

p style="margin:0px">Assist with development and updates of program reporting artifacts including Monthly Activity Reports (MAR), Source Approval Requests (SAR), Defense Acquisition Executive Summary (DAES), and Acquisition Program Baselines (APB). The C2ISR Division provides worldwide life cycle support across the spectrum of the C2ISR capabilities based enterprise; including supply, distribution, materiel management, acquisition, system engineering and maintenance, financial planning and budgeting, security, flight test, and contracting functions.

Bedford, MA9 days ago

$96,757–$120,000 Per Year

Work From Home, MA30+ days ago

$134,000–$201,000 Per Year
Full-time

li>Develop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies. Establish plans and strategies to expand the customer base in the marketing area and contribute to the development of training and educational programs for clients and Account Representatives.

Job Description.

Smithfield, RI7 days ago

$54–$64

Summary: As a Deployment Manager, you blend deep product knowledge and consultation skills, with the ability to complete deliverables within the product deployment phase. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.

New!

Palmer, MAToday

$95,000–$125,000 Per Year

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Position Title:

Project Manager (Construction)

Date Posted:

06/08/2026

Location:

Palmer, MA

Job Category:

General Applicant

Salary Interval:

Full Time

Pay Range:

$95,000.00 - $125,000.00

Application Instructions

About Us: .

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Project Manager (Construction) .

New!

West Glocester, RIToday

$138,000–$198,000

Support manager in identifying business opportunities to grow the business while maintaining leadership, recognition and credibility in relevant technologies. Project management (personnel, tasks, budget, schedule), including familiarity with computerized tools.

Bedford, MA9 days ago

$90,220–$140,000 Per Year

DCS has an exciting opportunity for a SeniorConfiguration Manager providing support to the Air Force Life Cycle Management Center-Ground Base Air Defense Sensor division (AFLCMC/ESG). Support engineering assessments and maintain documentation required for audits such as Physical Configuration Audits (PCA) and Functional Configuration Audits (FCA).

New!

Bedford, MA6 days ago

$90,220–$185,000 Per Year

The Air Force Program Execution Office for Intelligence, Surveillance, Reconnaissance and Special Operations (PEO ISR SOF) has the collective Air Force Materiel Command (AFMC) mission responsibility to manage and execute the modernization, development, testing, production, fielding, and sustainment of the ISR SOF portfolio, which includes over 200 programs for the United States Air Force (USAF) and foreign allies. Experience leading Agile SW development initiatives and DevSecOps projects; experience in delivering solutions in high-security environments; experience in building end-to-end DevSecOps environments while driving iterative deliveries through Agile and CI/CD practices.

New!

Lexington, MA3 days ago

$60,287–$70,684

If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

Maintain leadership presence to include, effectively managing the floor, driving sales, having the right team in the right place, proper scheduling, ensuring proper opening and closing procedures are performed daily as MOD (Manager on Duty).

New!

Pawtucket, RI4 days ago

strong> Key Responsibilities:

End-to-end project management from crafting and kicking-off a display project in collaboration with cross-functional team, to navigating processes to handle checkpoints and approvals, to adjusting display designs as needs evolve, to overseeing downstream production and shipping schedules to ensure timely delivery and in-market activation. This role involves collaborating with various internal Hasbro departments, as well as external display vendor partners, to ensure projects are designed from inception, meet financial guardrails and hit critical timelines to support retailer programs.

Worcester, MA14 days ago

$100,000–$135,000 Per Year
Full-time

The Operations Manager is responsible for overseeing procurement, production, logistics, and safety in a project‑driven manufacturing. supporting pharmaceutical and biotechnology customers with high‑quality, critical process systems used in regulated environments.

New!

Tewksbury, MA4 days ago

$18–$20 Per Hour

li>In this role, you will act as the first line of contact on the 800# phone line, working directly with North American customers and a wide spectrum of Client's Life Sciences employees, including Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing, and Scientific Support.

We look for you to attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.

New!

Tewksbury, MA1 day ago

$70,000–$80,000

Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.

Marlborough, MA7 days ago

Remote

$85,000–$130,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a rapidly growing commercial service and construction-related organization specializing in access solutions, building systems, and service-driven partnerships across multiple industries.

Marlborough, MA26 days ago

$85,000–$135,000 Per Year
Full-time

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Uline, a name millions of businesses across North America know and trust, is looking for an experienced Sales Account Manager to build our growing Marlborough, Massachusetts market. Explore Uline.jobs to learn more!

Marlborough, MA26 days ago

$85,000–$135,000 Per Year
Full-time

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Uline, a name millions of businesses across North America know and trust, is looking for an experienced Territory Sales Manager to build our growing Marlborough, Massachusetts market. Explore Uline.jobs to learn more!

New!

Waltham, MA2 days ago

$39,900–$39,900 Per Year

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At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences..

New!

Tewksbury, MAToday

We are always present and available as an expert resource for our customers when needed, we do the right thing every time we interact with each other and our customers, and we provide opportunities for the development and professional growth of our customers, partners, and employees through constant engagement and interaction. The ideal candidate will identify and pursue new sales opportunities, provide expert technical support, and educate distributors, contractors, and MEP firms on the roles our products play within their respective businesses.

New!

Stafford Springs, CTToday

$70,000–$125,000

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions:

Willingness to work outside 90% of the time for extended periods in any season, with potential exposure to inclement weather.
The Winner’s Circle: Hit your numbers and you’re joining us on two all-expenses-paid luxury trips every year. We’ve done Aruba, Mexico, and Vegas.

New!

Waltham, MA4 days ago

Remote

$60,000–$70,000 Per Year

Client is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world's greatest health challenges.

Demonstrate technical capacity to understand sales tools (Web, database, CRM, Order Management, reports).

Uxbridge, MA17 days ago

p>More information about the holding company and overall organization can be found at

New!

Westford, MAToday

$70,000–$125,000 Per Year

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions:

Willingness to work outside 90% of the time for extended periods in any season, with potential exposure to inclement weather. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service.

MA7 days ago

p>At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff!

Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).

Lincoln, Rhode Island18 days ago

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At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! crewservices.zendesk.com/hc/en-us/requests/new.

New!

Smithfield, Rhode Island5 days ago

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MA30+ days ago

$103,100–$154,700 Per Year

p>REQUIREMENTS • Advanced Degree plus 6 years of experience, or Bachelors Degree plus 8 years of experience in business development, licensing, or strategic partnership experience in life sciences/biotech industry • Preferred Fields of Study: business, life sciences, engineering, or related field • Professional certifications in business development, project management, or related areas advantageous • Demonstrated success in identifying, evaluating and completing complex business deals • Strong understanding of scientific/technical concepts and ability to translate into business opportunities • Excellent analytical skills for market assessment, financial modeling, and strategic planning.

SKILLS & ABILITIES • Strong communication and presentation abilities for engaging with senior stakeholders • Effective negotiation and relationship-building capabilities across internal/external partnerships • Experience managing projects in collaborative organizations with multiple stakeholders • Proficiency with CRM systems, business analytics tools, and Microsoft Office suite • Ability to travel up to 40-50% as required for customer/partner meetings • Bilingual language skills valuable • Strategic mindset with strong business acumen • History of meeting or exceeding revenue and business development targets • Collaborative approach with ability to influence and build consensus.

New!

MA5 days ago

This position is also eligible for a quarterly incentive based on eligible earnings and store performance, as well benefits, as described at https://benefits.petsmart.com/us/.

PetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy.

MA30+ days ago

Remote

$115,000–$149,000 Per Year

p>For more information, see https://www.ftc.gov/business-guidance/blog/2023/01/taking-ploy-out-employment-scams and https://www.ic3.gov/Media/Y2020/PSA200121.

Collaborate closely with CX Senior Manager peers, with iRhythm area sales leadership and cross-functional team members such as EHR Integration Managers, Key Account Managers, Revenue Cycle Billing Managers, Clinical Operations and Customer Service to effectively meet the needs of our customers and drive adoption of the Zio service.

Framingham, MA30+ days ago

$98,000–$182,000 Per Year

In 2024 and 2025, we earned multiple workplace honors, including Built In's 100 Best Places to Work in Boston (both years), a Stevie Bronze Award for Great Employers, and recognition as a Great Place to Work in India.

What our Employees are saying about us on Glassdoor:

"Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed.".

Waltham, MA11 days ago

$176,700–$309,200 Per Year

p>For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals.

As a member of the Customer Experience Strategy team, within the Corporate Strategy Team, this role will focus on advancing our goal of delivering exceptional experience across the customers' end-to-end journey.

Lowell, MA30+ days ago

This role oversees day‑to‑day customer service operations, ensures pricing and order management accuracy, and acts as a key interface between customers, Sales, Business Operations, and Product Lines.

Oversee order management activities, including new orders, change orders, sample orders, returns, and credit/debit transactions, ensuring accuracy and compliance with internal policies.

MA30+ days ago

Remote

$100,000–$110,000 Per Year

p>Required Skills:

High School diploma, Associate's or Bachelor's degree, and 5+ years of successful experience in lifecycle service Account Management, Systems Implementation/ Integration, Public Safety Systems Sales, or Public Safety Systems Engineering is required.
Coordinate across all internal stakeholders such as Sales, Engineering, Program Management, Contracting and Finance teams to ensure all technical and commercial actions remain in strict compliance with US Federal Government Markets Division policies.

Auburn, MA30+ days ago

$70,000–$90,000 Per Year

The Manager coordinates processing and reporting activities with the Customer Care Supervisors to ensure that policy and procedure integrity is maintained and also manages all activities of Customer Care Operations, maintaining optimum service levels for E-ZPass MA and PAY BY PLATE MA (PBP) accounts.

Coordinate daily activities that ensure Customer Care operations and its staff provide excellent customer service, supervises and supports all established policies and procedures and keeps TransCore management and MassDOT appraised of the status of Customer Care Center operations.

Clinton, MA30+ days ago

The Operations and Dispatch Manager balances the distinct operational rhythms of long-haul van line work and local/intrastate moves, while leading a team of dispatchers, drivers, helpers, and warehouse staff on-site in Clinton, MA.

The Operations and Dispatch Manager is responsible for the day-to-day operational performance of the agency's moving and storage business, overseeing both van line (interstate/long-haul) and local moving operations.

Fitchburg, MA22 days ago

$65,000–$80,000 Per Year

li>Order intake and verification - Personally review high-stakes or complex orders coming in by phone, email, EDI, and the order portal; confirm decoration specs, quantities, art, and ship dates before they hit the floor. On a given day, that means quoting jobs, walking orders to the decoration floor, troubleshooting an art file with a distributor, jumping into the order-entry queue when volume spikes, and closing out escalations yourself.

New!

Smithfield, Rhode Island5 days ago

Remote

Client Service

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others.

The Client Experience (CE) division drives the service strategy for clients of Fidelity Clearing & Custody Solutions ("FCCS"), which includes banks and broker dealers in the clearing space and registered investment advisors ("RIA"), professional asset managers, strategic acquirers, and retirement advisors and administrators in the custody space.

New!

MA6 days ago

p>Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Whether you're assisting at the register during a rush, mentoring associates, or keeping the service area running seamlessly, you'll play a key role in creating a welcoming and positive store atmosphere.

Whitinsville, MA30+ days ago

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. In this role, you''ll be the right-hand to our Customer Service Manager, helping to keep the daily operations running smoothly, ensuring our customers leave with smiles, and creating a shopping experience that''s second to none.

Framingham, MA11 days ago

$21.15–$22.15 Per Hour

p>If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you.

The Customer Service Manager position is one of hourly store management.

New!

Smithfield, Rhode Island5 days ago

Remote

Brokerage Operations

The Client Experience (CE) division drives the service strategy for clients of Fidelity Clearing & Custody Solutions ('FCCS'), which includes banks and broker dealers in the clearing space and registered investment advisors ('RIA'), professional asset managers, strategic acquirers, and retirement advisors and administrators in the custody space.

New!

Smithfield, Rhode Island5 days ago

Remote

Client Service

Hopkinton, Massachusetts7 days ago

$25–$32 Per Hour

Act as the customers' liaison, responsible for all customer inquiries, quotations, and order processing assuring delivery in accordance with customer requirements and manufacturing capabilities. * Maintain accurate information using ERP, EDI, E-Commerce, and other business systems in support of customer service activities.

Bedford, MA30+ days ago

$20.05–$35 Per Hour

You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pickup at your assigned store.

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Customer Experience Manager Jobs in Worcester, MA

Tax Manager (Hybrid) Jobot

Community Manager Legacy Communities IV LLC

BAS Project Manager Jobot

Plasma Center Manager Biolife Plasma Services

Technical Product Manager Big Belly Solar LLC

Quality Manager Vaco LLC

Facilities Manager *US AMR-Jones Lang LaSalle Americas, Inc.

Program Manager, Principal DCS Corporation

Test Manager, Senior - TS DCS Corporation

Mgr Sales Division Medline Industries

Deployment Manager Kforce Inc.

Project Manager (Construction) Peckham Industries

Project Manager (Construction) .

FM Approvals AVP Technical Team Manager - Electrical, Hazardous Locations FM

Configuration Manager, Senior - Secret DCS Corporation

Program Manager, Senior - Secret DCS Corporation

Assistant Store Manager, Joss & Main Wayfair

Project Manager, Trade Merchandising - Contract TalentBurst, Inc.

Operations Manager - OEM Manufacturing - Worcester, MA Michael Page USA

Customer Service Coordinator I - Contract TalentBurst, Inc.

Food Production Manager Aramark

Regional Business Development Representative Jobot

Sales Account Manager Uline

Territory Sales Manager Uline

Direct Sales Representative Astound

HVAC/Mechanical Sales Representative-New England Model551Group

Outside Sales Representative - Paid Weekly - Paid Training Safe Haven Security

Senior Inside Sales Representative (REMOTE) - Direct Placement TalentBurst, Inc.

Business Development Representative - Industrial Manufacturing Precision Engineering LLC

Outside Sales Representative / Training Provided / Weekly Pay Safe Haven Security

Customer Experience Manager Five Below Inc

Customer Experience Manager - 412 Lincoln, RI Five Below

Customer Experience Manager - 8032 Smithfield, RI Five Below

Business Development Manager, Customer Experience Center Thermo Fisher Scientific Inc

Assistant Store Manager - Customer Experience PetSmart LLC

Customer Experience, Program Manager | Central & Northeast Region iRhythm Holdings Inc

Senior Customer Experience Operations Manager Definitive Healthcare Corp

Sr. Manager - Customer Experience Strategy ServiceNow Inc

Customer Service Manager MACOM Technology Solutions Holdings Inc

Federal Software Customer Service Manager - Remote Motorola Solutions Inc

Customer Service Manager TransCore Partners LLC

Operations and Dispatch Manager (Van Line and Local Experience Required) Piece by Piece Movers

TK Cups-Customer Service Manager TK Cups-Sorg's

Client Service Manager I / II (Custody) - Wealth Client Experience Fidelity

Customer Service Manager Albertsons Companies Inc

Assistant Customer Service Manager Albertsons Companies Inc

Customer Service Manager Hobby Lobby Stores Inc

Operations Manager, Client Experience Fidelity

Client Service Manager III - (Custody) - Wealth Client Experience Fidelity

Customer Service Account Manager Manufacturing $25.00- $32.00 Ultimate Staffing Services

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager) Whole Foods Market Inc

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