NewCustomer Service Desk AM Honeoye Falls Market PlaceCustomer Service Desk AMHoneoye Falls, NY$18–$20 / hourAdditionally, candidates must be physically prepared to stand, walk, lift, and bend for extended periods, and they should either have the ability to reliably commute or be planning to relocate before starting employment. While grocery and retail experience is preferred, exceptional communication skills and a highly motivated demeanor are key to fostering a positive customer experience.
Supervisor, Service Desk University of RochesterSupervisor, Service DeskRochester, NY$63,815–$95,723 / yearContributes to enterprise-wise projects that impact the operations of the Service Desk by developing timelines and milestones, communicating with the appropriate user base, setting priorities and managing the progression of project implementation tasks. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
NY SERVICE DESK ASSOCIATE Von Maur IncNY SERVICE DESK ASSOCIATEVictor, NY$16.50–$18.50 / hourProvide customer charge account services, including opening accounts, accepting payments, and answering customer questions. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible.
Service Desk Analyst (Contract) The Cooper Companies IncService Desk Analyst (Contract)Victor, NY$25.67–$31.22 / hourExcellent technical knowledge of client computing hardware and software, including operating systems, applications, and related products, web browsers, and utility tools such as anti-virus, file management and deployment software. Job Summary: Installs, configures, evaluates, maintains, monitors, and troubleshoots client computing hardware and software to meet or exceed published SLA's, with effective management of the customer relationship during the support process.
R&I Managed Services Deals Desk Senior Manager PricewaterhouseCoopers LLPR&I Managed Services Deals Desk Senior ManagerRochester, NY$91,000–$321,500 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. You will be responsible for identifying and mitigating potential risks that could impact an organization''s operations and objectives, developing business strategies to navigate risks in a rapidly changing business environment.
NTID Service Desk Representative II Rochester Institute of TechnologyNTID Service Desk Representative IIRochester, New YorkOversee print operations across the college, including monitoring and ordering supplies, performing routine troubleshooting and minor repairs, coordinating procurement of new devices, maintaining support contracts and related billing, escalating service issues, and processing end-of-life devices. Manage NTID technology procurement tasks from request through final delivery and setup, including creating purchase requisitions, maintaining accurate records, charging purchases to appropriate budgets, and coordinating vendor communication.
IT Service Desk Analyst CooperVision, Inc.IT Service Desk AnalystVictor, NYFull timeDiagnose and independently resolve on-site or remote user computing systems incidents and underlying problems including high complexity, multi-location impacting incident management. Installs, configures, evaluates, maintains, monitors, and troubleshoots client computing hardware and software to meet or exceed published SLA's, with effective management of the customer relationship during the support process.
NewCustomer Service Representative Part-Time Weitsman RecyclingCustomer Service Representative Part-TimeRochester, NYWeitsman Recycling is looking for a reliable and customer-focused Customer Service Representative (CSR) to serve as a key point of contact at our recycling facility. As a CSR, you'll support front-office operations, handle transaction processing, and ensure a positive experience for our customers and vendors.
Customer Service Engineer Worldwide TechServices OpenCustomer Service EngineerRochester, New YorkPerforms basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers. Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
NY CUSTOMER SERVICE COUNTER Von Maur IncNY CUSTOMER SERVICE COUNTERNY$16.50–$18.50 / hourProvide customer charge account services, including opening accounts, accepting payments, and answering customer questions. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible.
NewConsumer Care Representative (Collections Specialist/Customer Service) Coast Professional, Inc.Consumer Care Representative (Collections Specialist/Customer Service)Geneseo, NYPart timeThe Consumer Care Representative (Customer Service) may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. The Consumer Care Representative (Customer Service) works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options.
NewCustomer Service and Sales Associate Imperio GlobalCustomer Service and Sales AssociateRochester, NYp>Join Imperio Global as a Customer Service & Sales Associate and represent top brands at retail locations throughout Rochester, NY. Meet new people, develop valuable skills, and grow your career in a fun, fast-paced environment.
Overnight Front Desk Clerk (Part Time) DelMonte Hotel GroupOvernight Front Desk Clerk (Part Time)Rochester, NY$16–$16.50 / hourAs a Night Auditor/Overnight Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. As a Night Auditor/Overnight Front Desk Clerk, you will be responsible for performing a variety of guest service activities while providing the highest level of service possible.
Front Desk Clerk DelMonte Hotel GroupFront Desk ClerkRochester, NYWe are currently seeking experienced and driven candidates just like you to serve as a Front Desk Clerk of this exciting lifestyle brand hotel located in Pinecrest, Clevelands newest mixed use district in Orange Village, Ohio. As a Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day.
Hotel Front Desk Clerk DelMonte Hotel GroupHotel Front Desk ClerkRochester, NY$16–$16.25 / hourAs a Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. Specific qualifications for the role include: 1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.
IT Customer Service L3Harris Technologies IncIT Customer ServiceRochester, NY$52,500–$97,500 / yearTo help spot these scams, remember that during our formal recruitment process, L3Harris will NOT (1) ask you for money; (2) offer to send you a check before doing any work; (3) require you to provide sensitive personal information early in the process or sensitive information about your previous employer; (4) send you emails from free commercial services (e.g. Principal Azure Solutions Architect Expert Information Technology Melbourne, Florida, Palm Bay, Florida, Salt Lake City, Utah, Rochester, New York, Greenville, Texas, Rockwall, Texas.
Front Desk Agent RIT Inn and Conference CenterFront Desk AgentHenrietta, NYPart timeThe RIT Inn & Conference Center, managed by Gunther & Associates, LLC, is a premier hotel in Rochester, New York perfectly located near several major businesses, residential communities, and local attractions. Organized and quick-thinking, you are often juggling several high-priority tasks at one time as you check guests in and out, take phone calls, answer guests' questions, and solve problems.
NewConsumer Care Representative (Collections Specialist/Customer Service) Coast ProfessionalConsumer Care Representative (Collections Specialist/Customer Service)Geneseo, New YorkThe Consumer Care Representative (Customer Service) may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. The Consumer Care Representative (Customer Service) works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options.
Front Desk/Swim Instructor Goldfish Swim School - PittsfordFront Desk/Swim InstructorRochester, NYAt Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building the careers of our team members. Maintains cleanliness of the front desk area, snack shack area, changing areas, restrooms, and observation area.
IT Help Desk Wellington Steele & AssociatesIT Help DeskRochesterThey operate at scale, supporting customers and partners worldwide, and are known for investing in innovation, quality, and long-term growth. Seeking a reliable, customer-focused IT Help Desk Technician to support end users across a growing environment.
Front Desk Manager Blue Sky Hospitality SolutionsFront Desk ManagerWebster, NY$18–$20Front Office Manager responsibilities are: Control of front desk tidiness and availability of all necessary stationery and material including pens, forms and informative leaflets. We are looking for a responsible Front office manager who will be in charge of our reception area, acting as our company's ‘face' and ensuring our visitors are properly welcomed.
Dental Front Desk Prosperity Placement SolutionsDental Front DeskRochester, NY$20–$23 / hourFinancial Coordination: Discuss treatment plans, present cost estimates, collect copays, and assist patients with payment arrangements. Patient Welcome: Greet patients warmly upon arrival, manage the check-in/check-out process, and provide an exceptional customer service experience.
Security Officer Check In Desk Allied UniversalSecurity Officer Check In DeskNYJoin Allied Universal at a dynamic tech, media, and telecom location where you will serve as the welcoming front desk presence, greeting visitors, managing access, and supporting security-related procedures with professionalism and care. What You'll Do: Provide customer service to visitors, employees, and/or contractors by carrying out site-specific procedures, front desk protocols, and when appropriate, emergency response activities at a technology-focused location.
NewSecurity Officer Enhanced Part Time Desk Monitor Allied UniversalSecurity Officer Enhanced Part Time Desk MonitorRochester, NYAs a Security Officer Enhanced Part Time Desk Monitor in Rochester, NY, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites.
NewFront Desk Supervisor Rochester Airport MarriottFront Desk SupervisorRochester, New YorkHospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients’ unique needs. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly – Results.
NewSecurity Officer Front Desk Allied UniversalSecurity Officer Front DeskRochester, NYAs a Front Desk Officer at a high-profile aerospace and defense location, you will greet visitors, manage access, monitor the entry area, and support daily security-related operations through strong communication and customer service. What You'll Do: Provide customer service by greeting visitors, verifying identification and/or access credentials, and following site-specific front desk procedures at a professional aerospace and defense location.
Front Desk/Swim Instructor PittsfordFront Desk/Swim InstructorRochester, New YorkAt Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building the careers of our team members. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
Second Shift Front Desk Agent Highgate Hotels LPSecond Shift Front Desk AgentRochester, NYHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
NewFront Desk Empower AestheticsFront DeskRochester, NYRequirements: 2 years of administrative experience, preferably in a beauty enhancement environment (ie: Medspa, salon with spa, Dermatology or Plastic Surgery office) . Our areas of expertise include aesthetic and medical spa services that span injectables, and skin and body treatments.
Mass Posting - Front Desk Sales Central Rock GymMass Posting - Front Desk SalesRochester, New YorkResponsibilities include greeting guests, providing facility tours, explaining programs and memberships, processing sales and check-ins, and maintaining a welcoming and organized environment. Maintain a clean gym including changing filters, sweeping, mopping, spraying shoes, cleaning bathrooms, and tidying communal areas.
Front Desk Agent Highgate Hotels LPFront Desk AgentRochester, NYHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
NewFront Desk Agent Rochester Airport MarriottFront Desk AgentRochester, New YorkHospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients’ unique needs. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly – Results.
NewFront Desk Agent Hilton HotelsFront Desk AgentRochester, NYHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Front Desk Agent Homewood Suites RochesterFront Desk AgentRochester, New YorkCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Membership Sales Desk Part Time BJ's Wholesale Club Holdings IncMembership Sales Desk Part TimeNY$17.50–$21.44 / hourDelivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups. Follows tax exempt/resale membership policies in regard to the retention processes and procedures, including monitoring membership renewals and tax-exempt/resale status.
Membership Desk Part Time BJ's Wholesale Club Holdings IncMembership Desk Part TimeBatavia, NY$16.75–$20.52 / hourDelivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups. Follows tax exempt/resale membership policies in regard to the retention processes and procedures, including monitoring membership renewals and tax-exempt/resale status.
Hyper Wellness Representative - Front Desk Restore Hyper Wellness + CryotherapyHyper Wellness Representative - Front DeskNY$17–$19 / hourThis role blends client care, operations, and sales expertise to deliver exceptional results while making a meaningful impact on clients' wellness transformations in a dynamic, health-focused environment. As a Hyper Wellness Representative, you'll be the face of the studio-creating welcoming experiences, building client relationships, and driving sales that support long-term health transformations.
Hyper Wellness Representative - Front Desk RHWM042Hyper Wellness Representative - Front DeskPittsford, New YorkRole Overview As a Hyper Wellness Representative, you’ll be the face of the studio—creating welcoming experiences, building client relationships, and driving sales that support long-term health transformations. This role blends client care, operations, and sales expertise to deliver exceptional results while making a meaningful impact on clients’ wellness transformations in a dynamic, health-focused environment.
Customer Tech Suppt Tech I University of RochesterCustomer Tech Suppt Tech IRochester, NY$19.96–$27.94 / hourTroubleshoots and resolves end-user device issues, either in-person or remotely, and assists with setup, configuration and maintenance of endpoint devices, escalating as needed. Responsibilities: Provides first level technical support for end-user computing devices, including desktops, laptops and mobile devices.
Customer Tech Suppt Tech II University of RochesterCustomer Tech Suppt Tech IIRochester, NY$23.06–$32.29 / hourTroubleshoots and resolves end-user device issues, either in-person or remotely, and assists with setup, configuration and maintenance of endpoint devices. Responsibilities: Provides first and second level technical support for end-user computing devices, including desktops, laptops and mobile devices.
Customer Tech Suppt Tech III University of RochesterCustomer Tech Suppt Tech IIIRochester, NY$24.91–$34.87 / hourIndividual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better.
Customer Care Advocate IA - Rochester Excellus BCBSCustomer Care Advocate IA - RochesterRochester, New YorkThe Customer Care (CC) Advocate resolves customer inquiries via telephone, walk in, mail, fax, web chat, off-phone work, and email concerning, but not limited to, contract benefits, claim payments, and enrollment in accordance with MTM, Corporate Service strategy, NCQA, and legislative requirements. NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others.
Customer Experience Manager Quidelortho CorpCustomer Experience ManagerRochester, NYQuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. As part of the GBSC team, the Manager is accountable for delivering high-impact initiatives (e.g., experience centers, demos, and user programs) and ensuring they are aligned to business goals and optimized through performance insights.
Cashier Team Member (Front End Service) - Full Time Whole Foods Market IncCashier Team Member (Front End Service) - Full TimeRochester, NY$16–$25.40 / hourProvides support as a member of the Customer Service & E-Commerce team to include assisting customers during the check-out process, performing all cash register functions, bagging groceries, and working at the customer service desk. Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
Document Service Representative 1 MindlanceDocument Service Representative 1Rochester, NY$15–$16 / hourMaintain the production and accuracy ratio as established by the department - Re-direct claims and correspondence to the appropriate resource/department as needed in accordance with established Desk Levels - Research and contact appropriate resources as warranted for information necessary for the completion of examining and/or data entry utilizing the corporate documentation system - Initiate and assist in the development of process improvements necessary to resolve claims examining and data entry issues and system limitations - Perform all scanning room functions, this includes but is not limited to sorting, prepping, and scanning of all claims and correspondence documents into FormWorks in accordance with established desk levels - Archive all incoming claim and correspondence documents in accordance with established Desk Levels - Complete the daily rejection report, including retrieval of archived claim and correspondence documents, within established time frames - Verify scanned documents for completeness - Report any system, filing, scanning, or workflow issues to the Team Lead, Document Management, and/or a member of management as appropriate - Perform general scanner maintenance as needed. - Perform accurate FormWorks OCR error correction, Key from Image, and Key Entry on all medical, hospital, dental, and vision claims in accordance with departmental desk levels - Perform accurate FormWorks data entry on correspondence documents in accordance with departmental desk levels to ensure work items are filed appropriately in Macess and work items are routed to the correct doc flo queue for handling by each business area - Report any scanning, data entry, or workflow issues to the Team Lead, Document Management and/or a member of management as appropriate.
Spa Guest Service Supervisor DelMonte Hotel GroupSpa Guest Service SupervisorNYPerform check-in and check-out services for appointments; including greeting clients, taking coats, offering beverages, providing tours of sanctuary and locker rooms and promoting retail sales of all spa products. Your specific duties in this role will include: Assist Spa Manager & Director with a variety of support tasks, i.e., running reports, filing, scheduling adjustments, preparing daily deposit, processing guest billing issues etc.
NewUtilization Management Services Rep I Excellus BCBSUtilization Management Services Rep IRochester, New YorkProvides, prepares, and assists with preliminary support to multiple levels of providers and or members (as well as others as needed), including but not limited to physicians, skilled nursing facilities, mid-level providers, members, pharmacies, pharmacists, and support staff. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others.
Patient Services Representative- Lead Trillium Health IncPatient Services Representative- LeadRochester, NYOversight and delegation of epic worklists and dashboards to include but not limited to: Follow up, Reschedule, Televox/DAR report, Wait list, epic productivity dashboards. Under the direct supervision of the Office Manager, the Patient Service Representative Lead is responsible for coordinating and overseeing the daily activities of the front office to ensure the delivery of professional, efficient, and compassionate service.
Guest Services Rep III University of RochesterGuest Services Rep IIIRochester, NY$18.50–$24.98 / hourActs as the liaison between visitors and nursing units involving unique visitation interactions including but not limited to (NI/NB status, CPS, Social Workers, difficult visitors and families, exceptional circumstances like end of life, etc.). Responsibilities: With general direction of the Guest Services Management Team and with latitude for independent initiative and judgment: Serves as a problem solver, advocate and liaison for patients, visitors and staff at 12 locations throughout the Medical Center.
Patient Service Representative OAK ORCHARD COMMUNITY HEALTH CENTER, INC.Patient Service RepresentativeNY$20–$22 / hourWhat you'll do: Greet and check in patients with professionalism and care Schedule appointments and answer phones Verify patient information and insurance Support a smooth, organized front desk experience What we're looking for: High school diploma or equivalent Customer service or administrative experience preferred Strong communication and organizational skills Spanish-speaking skills strongly preferred Why Oak Orchard Health? In our Brockport location, you'll play an important role helping individuals and families-especially within our local agricultural communities-access the care they need.