243 Results for

Customer Experience Manager Jobs in Rochester, NY

Jobs

New!

Rochester, NY2 days ago

$100,000–$110,000 Per Year

The Quality Manager leads the organization's Quality Management System (QMS), oversees Quality Assurance operations and ensures compliance with customer, commercial, and military requirements while fostering a culture of continuous improvement, operational efficiency, and high performance. We are a high-mix, low- to medium-volume contract manufacturer focusing on complex circuit card assemblies, microelectronics (hybrids), integration, and mechanical assembly for the Aerospace & Defense, Industrial, Medical, and Commercial markets.

Rochester, NY12 days ago

$85,000–$135,000

Focuses on customer service as it relates to patients, visitors, family members, staff and physicians including working collaboratively with other disciplines to ensure an efficient, team approach to the delivery of patient care. Develops, justifies and implements, in collaboration with the Director of Nursing and operational leadership, the long-term staffing pattern, personnel complement needs and recruitment plan for clinical support staff within the service line.

New!

Rochester, NY2 days ago

$105,000–$115,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Operating under an ISO9001 and AS9100 registered quality management system, we produces cable harnesses, circuit card assemblies, complex systems, and integrated multi-rack assemblies.

New!

Rochester, NY2 days ago

$108,500–$201,500 Per Year

BS degree in Electrical or Computer Engineering discipline or another STEM Bachelor's Degree with a minimum of 8 years of relevant experience developing and verifying FPGA/ASIC based embedded system solutions. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Rochester, NY15 days ago

$80,000–$90,000
Full-time
Employee

Our team, backed by Y Combinator and from a celebrity roster of tech luminaries and celebrities, including DoorDash co-founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch co-founder Justin Kan, is scaling the cannabis supply chain with technology, and our ultimate goal is to become the largest distributor of cannabis products in the world. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply.

New!

Williamson, NY2 days ago

$95,000–$125,000 Per Year

Proactively engages maintenance and technical functions to work in unison with operations team members to maintain equipment in OEM conditions safely, efficiently, and cost effectively with minimal disruption to customer service. 2 years of experience with lean, kaizen/six sigma events and driving lean transformation with proven results and in a manufacturing environment (5S, Autonomous Maintenance, Planned Maintenance, visual management, and leading Kaizen events).

New!

Rochester, NY5 days ago

Your success is our success, and we believe in celebrating wins! o Results-Driven: Amplify our media sales efforts by leading the sales team to implement local sales and marketing strategies to attract, grow and retain business, showcase opportunities and deliver results across our multi-media content platforms and digital assets. The Company owns, operates and/or provides services to 178 television stations in 81 markets affiliated with all major broadcast networks; owns Tennis Channel, the premium destination for tennis enthusiasts; multicast networks CHARGE, Comet, ROAR and The Nest.

Fairport, NY12 days ago

$60–$60 Per Hour

Track progress from start to completion and ensure business goals are met. Work with internal teams and customers to deliver programs successfully.

Rochester, NY12 days ago

Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Maintain an in-depth and knowledge of related disease state and market dynamics, quality programs, health information technology, care trends or other account-specific considerations that allow engagement in meaningful dialogue and adding value when calling on customers.

Pittsford, NY30+ days ago

This role is a strong fit for a mid-level individual contributor PM who thrives doing hands-on product work: owning problems end-to-end, from understanding customer needs and market context, through defining solutions, validating assumptions, and working with engineering to make decisions and deliver measurable outcomes. As a Digital Currency Group company, Foundry taps unparalleled institutional expertise, capital, and market intelligence to provide North American bitcoin miners and global manufacturers with the resources to build, maintain, and secure decentralized networks.

New!

Rochester, New York2 days ago

The compensation offered to the successful candidate will be based on a variety of factors, including but not limited to the candidate’s work experience, education, and licenses, work-related training, key skills, the core duties of the role and its associated responsibilities, additional benefits offered, and the location where the work will be performed. • Trustworthy and an excellent team player– provides mentorship to less experienced department members, shares tips/skills to help the department work more efficiently, and promotes a supportive environment for all colleagues.

Rochester, NY30+ days ago

$16–$19

Trusted by some of the largest and smallest companies around, we provide flexible workplace solutions and have created a national network of safe, comfortable, well designed, and professional work environments for businesses of all types and sizes to call their own. This is a fast-moving industry that requires passionate, engaging, high energy individuals that stand out in a crowd and that our members will enjoy interacting with every day.

West Henrietta, NY30+ days ago

Ensure the day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shifts supervisors. The Assistant General Manager helps the General Manager to ensure that day-to-day business operations run smoothly.

Clifton Springs, NY30+ days ago

New!

Rochester, NY5 days ago

As a lead member of the multi-channel radio management team, the candidate will have hands on responsibility for leading the engineering team in many aspects of electrical design, integration, testing, operations, and customer support. US Citizenship RequiredThe candidate will be responsible for electrical hardware management of one or more products in the multi-channel radio portfolio as well as the engineers who support them.

ROCHESTER, New York12 days ago

Our successful candidate will provide leadership and oversight for a complex, multi‑building higher education campus, ensuring safe, reliable, and efficient facilities operations. This role is responsible for Facilities Management, financial performance, capital planning, and team leadership while maintaining strong client partnerships and service excellence.

North Chili, NY22 days ago

To be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.

New!

Rochester, NY1 day ago

Full-time

As the Care Services Manager you will be responsible for the management of care services program which may include but not limited to ensuring the uniform delivery of high quality, consistent services for individuals with ALS and their families and/or supervising of care services staff within an assigned territory area. Conduct specialized care consultations and needs assessment for people living with ALS caregivers, and families in a variety of settings including virtual visits, by phone/email, in clinic, at support groups and at home visits, when appropriate.

Rochester, NY30+ days ago

Full-time

Collaborate cross-functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role.

Rochester, New York30+ days ago

$78,000–$84,000 Per Year

Work-Life Balance: Paid Time Off (PTO: 17 days upon hire; accrue additional time after 1 year), Employee Assistance Program, Paid Holidays, On-site Fitness Center open 24/7, Employee Wellness Program, Culture & Inclusion Council, BJ's Wholesale Club Discount, and more! The position manages the full business process lifecycle while analyzing workflows, improving information flow, identifying waste and aligning technology with business needs and cost scenarios.

Fairport, NY30+ days ago

Sets key program messages and manages the information flow related to program direction, issues, needs, and progress with key program constituencies including business leadership, corporate leadership, customers, and team members.? Defines and executes overall program plans, including project schedules, budgets, and people resource needs, to enable programs to scale appropriately in each stage to meet technical, schedule, and cost targets.?

Rochester, New York30+ days ago

$60,000–$80,000 Per Year

This includes but may not be limited to overseeing service account management, quoting service repairs, and ongoing coordination between the customer and any resources needed to meet customers’ HVAC service needs. Job Summary: EMCOR Services Betlem is looking for a Service Project Manager who can build and maintain strong, long-lasting relationships with existing service customers.

New!

Newark, NYToday

Provides comprehensive care management including self-management support, health promotion, connection/referrals to providers, community based organizations, social supports, transitions of care, and crisis support with the goal of decreasing barriers to attending appointments and following the plan of care. Provides comprehensive transitional care involving coordination of care and services following critical care events such as emergency department use, hospital inpatient admission and discharge.

Rochester, NY30+ days ago

Must develop and maintain positive relationships with customers and potential customers, and cultivate new business through direct and telephone sales, and interactions with professional associations and trade groups, including some participation in trade shows. Develop and manage customer accounts in an assigned sales region which includes developing strategic selling principles, encompassing funnel development, milestones, and closing.

Henrietta, New York18 days ago

$80,000–$120,000

We are seeking a highly skilled and communicative individual with a proven track record of managing large-scale projects, ideally within the utility engineering lifecycle, with a preference for experience in Natural Gas Facilities, Renewable Natural Gas (RNG) and/or Liquefied Natural Gas (LNG) projects. We currently perform these engineering services related to natural gas transmission, distribution main design, station design (M&R, gate stations, and regulator stations) and customer services (residential and commercial) for a variety of natural gas customers throughout the Northeast.

Rochester, NY30+ days ago

$25–$40 Per Hour

As an Electrical Project Manager at Szulgit Electric, you lead and manage multiple small projects, analyzing blueprints to create project plans and accurate estimates. Knowledge of contracting and developing budgets, project management, management proficiency, tracking budget expenses, planning, and performance management.

Irondequoit, NY27 days ago

Remote

$80,000–$100,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.

Greece, NY30+ days ago

Remote

$75,000–$85,000 Per Year
Full-time

Work Mode: Highly prefer the candidate be 2-3 days hybrid at one of our IOA office locations, also open to fully remote | Location/Supporting: Longwood, FL, Birmingham, AL, Jupiter, FL, Las Vegas, NV, Atlanta, GA, Charleston, SC, Syracuse, NY or Binghamton, NY office | Experience: Bond/Surety Experience. Client Relationship Management: Manage assigned client relationships, including initiating and conducting client calls/meetings, handling bid bond requests, changes to bonds, cancellations, riders, and closing new business and renewals.

Rochester, NY30+ days ago

Remote

$65,000–$80,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.

Irondequoit, NY30+ days ago

Remote

$65,000–$90,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.

Rochester, New York26 days ago

In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. Obtains appropriate insurance information necessary for timely and successful collection of all accounts; management of facility petty cash accounts and resident accounts; maintenance of census, admission, re-admission and discharge records; supervision of Business Office Clerk (if applicable).

Henrietta, New York8 days ago

$75,000–$90,000 Per Year

Overview: As a Operations Manager / People Leader with Orkin, you’re more than a leader—you’re the architect of a high-performing team delivering world-class service for a trusted industry giant with over 120 years of experience protecting homes and businesses. Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers.

New!

Henrietta, New YorkToday

$70,000–$100,000

We currently perform these engineering services related to natural gas transmission, distribution main design, station design (M&R, gate stations, and regulator stations) and customer services (residential and commercial) for a variety of natural gas customers throughout the Northeast. About DDS Engineering and Surveying, LLP (DDSE): DDSE is an experienced and highly qualified natural gas/civil engineering, permitting and survey firm that has been performing consulting engineering and construction services in the natural gas industry for many years.

Victor, New York30+ days ago

$18–$25 Per Hour

Job Summary: The Assistant Store Manager supports the Store Manager in overseeing daily operations, ensuring exceptional customer service, and driving store performance. Education & Experience: High school diploma or equivalent required; Associate degree or higher in Business Administration, Organizational Behavior, Hospitality or related degrees is preferred.

Pittsford, NY22 days ago

Full-time

World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K.

New!

Newark, NY2 days ago

$20.60–$28.84 Per Hour

The Retail Assistant Branch Manager is responsible for aligning direction with the Retail Branch Manager in driving results and supporting the mission in the growth of consumer and business customer relationships, community engagement, and instore partner relationships, while delivering the Woodforest Experience to every customer, every day, every time. Minimum Qualifications/Experience: · 3 years of relevant and transferrable sales and/or customer service experience: OR an Associate’s degree and 2 years of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree and 1 year of relevant and transferrable sales and/or customer service experience.

Macedon, NY14 days ago

$16.99–$18.19 Per Hour

This Assistant Store Manager assists in the supervision of a store team focused on creating an unforgettable shopping experience that leaves our customers looking and feeling their best. As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America.

Webster, NY14 days ago

$55,000–$70,000

This unique and flavorful food has allowed Popeyes to become one of the world’s largest chicken quick service restaurants, with over 2,700 restaurants in the U.S. and around the world. Popeyes distinguishes itself with a unique New Orleans style menu featuring spicy chicken, chicken tenders, fried shrimp and other regional items.

Canandaigua, NY14 days ago

$15–$17

Rochester, NY30+ days ago

$50,000–$90,000 Per Year

Lead with Insight: Develop new business by identifying prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed.

ROCHESTER, New York30+ days ago

$19–$23 Per Hour

Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community. At all times you will be expected to deliver outstanding customer service to the academic and co-curricular community while helping the store to meet or exceed sales goals, identify business opportunities, and motivate our team.

ROCHESTER, New York14 days ago

$62,400–$65,000 Per Year

Area Managers are vital in reinforcing our company’s commitment to our people and team development and works directly with District and Regional Leadership to ensure our people remain our strongest asset! If you are ready to take on a leadership role where teamwork and operational expertise will be valued, apply now and become a key player in shaping the future of our inventory operations!

New!

Rochester, NYToday

$53,000–$70,000

Backed by Driven Brands, Take 5 has rapidly expanded to over 1,000 locations across North America, earning national recognition for its customer-first approach, strong unit economics, and innovative co-development strategy combining oil change and car wash services. Your key responsibilities include: Leading the Team: Train and mentor your Assistant Store Manager and crew, fostering a positive, high-energy work environment through hands-on training and clear communication with District Managers and Directors.

Pittsford, NY30+ days ago

$98,800–$156,000 Per Year

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. As a member of our Asset & Wealth Management division, you'll be at the forefront of global investment management, providing innovative solutions in equities, fixed income, real estate, hedge funds, and more.

Avon7 days ago

$40–$45 Per Hour
Temporary

Helpful Qualifications * A two or four-year Technical Degree * Experience with Helioscope or similar solar design software * Background managing commercial solar projects from 50kW to 1.5MW scale * Familiarity with utility interconnection processes and AHJ permitting. • Grid Interconnection: Will manage technical aspects of connecting high-capacity solar systems with the Solar Farm • Will handle project planning, budgeting, scheduling, and team member communication from development through commissioning.

Rochester, NY30+ days ago

Drive the sales growth, operations, and financial performance of a multi-million-dollar business by developing & executing a growth-oriented sales plan focused on servicing our diverse markets. Our locations provide comprehensive supply chain coordination to the industry's leading manufacturers, distributing plastic sheets, rods, tubes and films through our 215+ locations.

Scottsville, NY11 days ago

$80,000–$90,000 Per Year

This role is critical to ensuring fleet safety, reliability, and uptime by managing service schedules, coordinating repairs, and responding quickly to unexpected vehicle issues. We are seeking a highly organized and hands-on Service Center Manager to oversee the maintenance, repair, and administrative compliance of a fleet of approximately 300 company-owned vehicles.

Rochester, NY21 days ago

$65,000–$75,000 Per Year
Full-time

Works with Operation and Finance teams in preparing and managing budgets, making informed decisions to ensure the hospital meets annual revenue and EBITDA targets. Performs Office Manager functions including planning team meetings, informing the team of important details in a timely manner, and ensuring that all procedures are followed.

Batavia, NY30+ days ago

$60,405–$66,961 Per Year

Job: Branch BankingPrimary Location: New York-BataviaSchedule: Full-timeWork Locations: NY - Batavia WM-8031 4133 Veterans Memorial Dr Batavia 14020Salary Range: $60,405-$66,961 yearlyUnposting Date: OngoingOrganization: New York Demonstrate a passion for taking care of people by exhibiting effective problem-solving abilities, the ability to maintain composure and convey a positive attitude while interacting with customers as well as internal team members.

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Customer Experience Manager Jobs in Rochester, NY

Jobs

Quality ManagerJobot

Nurse Manager, Ambulatory ServicesRochester Regional Health

Program Manager- Defense IndustryJobot

Manager; Electrical Engineering (FPGA)L3Harris Technologies

Operations ManagerNABIS

Operations ManagerKeurig Dr Pepper

Local Sales ManagerSinclair Broadcast Group

Project Manager IIICareers Integrated Resources Inc

Pharmaceutical Field Sales RepresentativeInizio Engage

Product Manager, Foundry USA Pool ExperienceFoundry

Customer Project ManagerEagleView

PT Customer Experience Admin CoworkingSerendipity Labs

Dunkin Assistant General ManagerApplegreen USA Welcome Centers Central Services

Chick-Fil-A Assistant ManagerApplegreen USA Welcome Centers Central Services

Starbucks Assistant General ManagerApplegreen USA Welcome Centers Central Services

Engineering Manager ( Rochester, NY ) 35079 Direct Hire OpportunityTalentPro Consulting

Facilities / Engineering Operations Manager 2Sodexo

Automotive Assistant & Service ManagersMavis Tire Supply

Manager, Care ServicesThe ALS Association

Facility Success ManagerShiftHop LLC

Business Process Improvement ManagerRegional Transit Service

Project Manager IIIPremier Staffing Solution

Service Project ManagerThe Betlem Service Corporation

Care ManagerThe Arc Wayne

Regional Sales Manager – NortheastRF TECHNOLOGIES INC

Engineering Project ManagerDDS

Electrical Project ManagerSzulgit Electric

Senior Account Manager (Fully Remote)Insurance Office of America

Bond/Surety Account ManagerInsurance Office of America

Account Manager - Commercial Lines (Fully Remote)Insurance Office of America

Account Manager - Commercial Insurance (Fully Remote Option)Insurance Office of America

Human Resources and Business Office ManagerElderwood

Operations Manager / People LeaderOrkin

Environmental Permitting Project ManagerDDS

Assistant Store ManagerMINISO USA

Personal Lines Client ManagerWorld Insurance Associates, LLC.

Retail Assistant Branch ManagerWoodforest National Bank

Retail Assistant Manager – Full-Timemaurices

Popeyes Restaurant General ManagerPopeyes

Assistant Restaurant ManagerPopeyes

Territory Manager - Rochester NYUS Foods

Assistant Store Manager - Nazareth UniversityBarnes & Noble Education, Inc.

Area ManagerRetail Services WIS Corporation

Shop ManagerTake 5 Oil Change

J.P. Morgan Wealth Management - Vice President Supervisory Manager - Pittsford, NYJPMorgan Chase

Solar Construction Project ManagerWestinghouse

General Manager - Laird PlasticsPlastics Family Americas

Service Center ManagerLivingston Development Ventures

Practice ManagerPenfield Veterinary Hospital

Retail Branch Manager IWoodforest National Bank

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