Customer Service Representative Jobs in Rochester, NY

Rent A Center

$18.2 - $18.7

Rochester, NY

If you’re looking for a career with unmatched earning potential you’ve come to the right place, 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted from within and started in the Account Manager position. This role supports sales growth and account health by building strong customer relationships while adhering to the RAC mission statement and core values.

Global Payments

$40000 - $150000

Batavia, NY

This is a role for driven, tech-savvy sales professionals who want to make an impact—selling real solutions that help local businesses simplify operations, improve customer experience, and grow revenue. As an Outside Sales Executive, Payment Technology, you’ll be on the front lines helping small and mid-sized merchants modernize how they run their business through Genius®, our industry-leading Point of Sale and payment platform.

Medline Industries - Transportation & Operations

Rochester, NY

Calling on the non-acute care government market including emergency management, EMS, medical examiner offices, prisons, department of health, and board of commissioners offices; • Selling clinical and operational solutions to all levels of decision makers including owners, senior clinical officers and purchasing/procurement managers; • Selling products that include incontinence, skin care, DME, advance wound care, minor procedure kits, and gloves; Developing a strong knowledge base about Medline’s very large product catalog and numerous value added programs and services; • Developing meaningful relationships with new customers and deepening relationships with existing customers; • Cold calling and prospecting to develop new business opportunities; • Presenting new products and initiatives; educating customers on current industry trends and regulations; • Preparing bids and negotiating contracts. Complex sales strategy/approach to sell solutions across multiple levels; Background in commissioned, tangible product sales; Track record of demonstrable sales growth and quota attainment; Ability to present multiple product lines; Excellent communication and organizational skills; Stable work history; Computer proficiency especially in MS Excel, Word, and Outlook.

Bump Health

$35000 - $45000

Rochester, NY

Customer Service Representative Duties: Welcome patients in person and over the phone, as well as maintain patient charts, process patient orders, create delivery tickets, and coordinate scheduling. Locally established Rochester, NY Durable Medical Equipment company offers quality service, quality equipment and great follow up care to its customers.

Tap Growth ai

Rochester, NY

Researches and responds to inquiries via telephone, email, walk-in, and mail from internal and external customers in accordance with custom-designed benefit plans. The ideal candidate will have strong communication skills, problem-solving abilities, and a passion for delivering outstanding customer experiences across multiple channels.

BENE-CARE

$20 - $22

Rochester, NY

Founded in 1926, City Blue Imaging Services has provided high-quality printing solutions to a diverse range of clients, including construction firms, architects, engineers, advertisers, graphic designers, corporate marketing teams, schools, and non-profits. Responsibilities include providing excellent customer service and preparing accurate quotes and estimates; addressing inquiries, resolving customer concerns, and maintaining high levels of customer satisfaction.

GEICO Local Office: Rochester - East

$18 - $20

Rochester, NY

Service existing accounts and ensure customers make buying decisions armed with the right amount of information. Associate will be responsible to handle service requests on inbound calls and for walk in customers.

U-Haul

$15.5 - $18.5

Webster, NY

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Community Financial System, Inc.

Livonia, New York

Responsibilities: A Customer Service Representative (CSR) is responsible to deliver a positive customer experience to current and prospective bank customers on the banking floor. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

One Path Career Partners

Rochester, NY

In this full-time opportunity, you will provide advanced customer service and support to internal staff and external clients. Researches and responds user questions and problems regarding accounts and services.

Staffmark Investment LLC

Geneseo, NY

By applying for this job, you agree that you may receive both AI-generated and non-AI generated calls, text messages, or emails from Staffmark Group and/or its affiliates, and contracted partners. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance.

IDEX

Rochester, NY

Assist with continuous improvement opportunities throughout the year (RIE’s, special projects) + Updates and maintains customer information databases (CRM) + Greet and check in all customers and vendors upon arrival, ensuring they are properly registered and directed to the appropriate personnel or location. Working in a team environment you will be responsible for processing/monitoring sales orders, handling all forms of aftermarket request, while providing excellent customer service to our external customers and channel partners, as well as our internal departments.

Cannon Industries

$37440 - $41600

Rochester, NY

Computer controlled processes, operators and technicians with decades of experience, and strict procedures for quality control have led Cannon Industries to step ahead of the competition, by earning QS:9000, ISO:9002, and TS:16949 certifications. A global company with headquarters in Rochester, New York, Cannon Industries has grown to become one of the leading sheet metal and custom weld fabricators in the contract manufacturing industry.

Nova Travels

Rochester, NY

We are seeking a detail-oriented and customer-focused Travel Client Experience Specialist to support clients throughout the planning and preparation of their travel experiences. This role is essential in ensuring that travelers feel informed, supported, and confident, while consistently delivering a high-quality customer experience.

Gerber Collision & Glass

$17 - $22

Henrietta, NY

Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay). Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service.

Adflex Corporation

Rochester, NY

This role combines technical pre-press responsibilities with direct customer interaction, ensuring artwork is properly prepared for flexographic printing while delivering excellent service to our clients. We are seeking a detail-oriented and customer-focused Pre-Press Technician / Customer Service Representative to join our team.

Cross Borders with Alex

Rochester, NY

In this 100% work-from-home role, you will assist clients with travel-related questions, provide trip support, and ensure a smooth, stress-free experience from start to finish. This position is ideal for someone who enjoys helping people, is highly organized, and is excited about working remotely in the travel industry.

Clark Holdings Inc. / Tim Hortons

Piffard, NY

Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs. to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing. We are searching for friendly and energetic full-time Customer Service Team Members to join our NEW (opening soon) Tim Hortons team at 3667 Main Street in Piffard, NY on the Mornings shifts (7am-3pm) including weekends.

Clark Holdings Inc. / Tim Hortons

Piffard, NY

Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs. to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing. We are searching for friendly and energetic full-time Customer Service Team Members to join our NEW (opening soon) Tim Hortons team at 3667 Main Street in Piffard, NY on the Mornings shift (6am-2pm) including weekends.

Clark Holdings Inc. / Tim Hortons

Batavia, NY

Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs. to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing. We are searching for friendly and energetic part -time Customer Service Team Members to join our Tim Hortons team at 8400 Lewiston Rd in Batavia, NY on the Mid shift between (9am-5pm) including a weekend day.

Allsearch Recruiting

$65000 - $75000

Rochester, NY

The Territory Sales Representative will work from a home office and travelling to diverse industrial and commercial settings (chemical plants, refineries, power plants, manufacturing facilities, fulfillment centers, warehouses, pharmaceutical plants, hospitals) to provide customer support for maintenance and repairs of functional infrastructure projects. They are seeking a Territory Sales Representative to uncover and solve industrial maintenance problems in the Upstate, New York area.

Milton CAT

$60000 - $90000

Batavia, New York

This field-based position involves visiting customers daily to sell Caterpillar parts, preventative maintenance, and repair services within a designated territory. Overview: Parts and Service Sales Representatives play a critical role in supporting our customers by ensuring their equipment remains healthy and productive.

Cintas

$45000 - $90000

Rochester, NY

With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best.

Paylocity

$25

Pittsford, New York

The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

Borg & Ide Imaging

$16 - $19

Rochester, New York

When you join usas a Patient Service Representative,you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service.

Cintas

$60000 - $150000

Rochester, NY

With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best.

Ashley Management Corporation

$17 - $19

FARMINGTON, NY

Assists the Community Manager in leasing and selling the products and services of the property by combining customer service, marketing, sales, and building excellent professional relationships with guests and residents with a focus on retention, by performing the following duties: Duties & Responsibilities: Essential Duties and Functions are numbered in the list below. 4. Collect for presentation to Community Manager information required to qualify, screen and accept applicants for residence while following established policies, procedures and Fair Housing requirements.

Paychex

$20 - $22

West Henrietta, New York

If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with Paychex policies and procedures.

New York State Insurance Fund

Rochester, NY

Duties Description:NYSIF is seeking an Assistant Insurance Fund Services Representative to perform administrative tasks for the Claims Investigations unit as directed and overseen by an Investigator 3.Responsibilities include, but are not limited to:• Sending email notification of evidence to case managers and point people.• Minimum Qualifications:• Four years of customer service experience that required independence in both verbal and written communication responsibilities; OR• An associate’s degree or higher and two years of customer service experience as described above.

Cellular Sales Verizon Authorized Retailer

$17 - $20

Rochester, New York

Since opening our doors in 1993, Cellular Sales has differentiated itself from all others in the wireless industry by providing a concierge level customer experience both during and after the sale. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.

Aon Corporation

$40000 - $43000

Victor, New York

SDRs work with customers through several channels, such as instant messaging, inbound and outbound phone calls, and provide assistance to Advisors in both quoting and selling small commercial insurance. That means they are responsible for making sure customers who start our online application for insurance successfully complete them.

Busch Products, Inc

$62353.2

Henrietta, NY

The ideal candidate will be responsible for identifying and qualifying new dealer partnerships, assessing the needs of existing clients, and ensuring exceptional service through personalized support and in-depth product knowledge. Close mental and visual attention required to perform work dealing primarily with preparing and analyzing data and figures, performing accounting work, using a computer terminal, and/or extensive reading.

Milton CAT

Batavia, New York

As an Inside Sales Representative, you’ll gain exposure to all areas of the heavy equipment industry while working with team members located throughout our New England and New York dealership branches. The right candidate must have interest and enthusiasm to learn about equipment, technologies, and services so they can connect our customers to the appropriate area within Milton CAT and provide an exceptional customer experience from start to finish.

Worldwide Electric Corporation

$45000 - $80000

Henrietta, New York

We are seeking a highly motivated Inside Sales Representative who is a team player and enjoys working in a fast-paced environment, with a commitment to serving our customers with professionalism and integrity. WorldWide Electric is a national distributor of electric motors, motor controls and gearing both in private labeled lines and manufacturer's brand labels, some of which are well known throughout the world.

SPECTRUM

$20 - $27.8

Rochester, NY

Experience:2 or more years of telecommunications; call center; or high-speed data, video, or voice experience; workload or dispatch experience, customer service. You’ll use your technical and interpersonal skills, along with a range of computer programs and tools to help resolve internet, video, and telephone issues for customers.

Direct Demo LLC

Rochester, NY

Representatives will be trained to encourage sales while actively demonstrating the features, benefits, and value of our NEW Organic Super Greens, Liquid Collagen, CoQ10, and various Turmeric products! We need energetic, courteous and sales driven Sales Representatives to represent and sell Qunol & Zena products inside Costco.

American Income Life

Rochester, NY

Bonus and Incentives: Monthly, quarterly, and special-event contests with exciting rewards like Los Angeles Lakers tickets or VIP concert tickets. Comprehensive Training: Learn from industry leading professionals and attend workshops to enhance your knowledge with our products and services.

Amazon

Rochester, NY

Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following: - Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR. The Amazon Workplace Health & Safety (WHS) team sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce.

SPECTRUM

$30400 - $50400

Rochester, NY

As an Outside Sales Representative at Spectrum, you will represent our trusted products through face-to-face interactions with prospective customers, expanding access to high-speed data and communication solutions. Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices).

University of Rochester

$18 - $23.81

Rochester, NY

Performs other patient focused tasks, such as escorting patients, offering comfort items, witnessing consent signatures, faxing charts, pulling charts for QA audits or patient care follow up, managing and stocking forms and supplies, and managing requests from clinical staff. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._.

Snap-on Inc

Brockport, NY

As a Route Sales Representative, you’ll manage weekly sales goals, wow customers with expert demos, and drive from shop to shop helping professional technicians get the tools they need to succeed. Minimum 2-5 years' experience in direct sales or sales management experience, preferably in outside sales, account management or B2B sales.

Cross Borders with Alex

Rochester, NY

In this fully remote role, you will serve as a key point of contact for travelers, providing support before, during, and after their trips to ensure a smooth and positive experience. This role is ideal for someone with strong customer service skills who enjoys helping others, staying organized, and working independently in a remote environment.

One Path Career Partners

Rochester, NY

To be considered for this position, please have a HS Diploma, a minimum of 3-years of customer service experience, and strong computer skills. Follows procedures and utilizes resources to ensure that quality metrics are met.

GEICO Local Office: Rochester - East

$55000 - $90000

Webster, NY

Licensed Insurance Agents will start with a competitive base pay and ability to make additional bonuses by meeting sales metrics. Make sales (licensed) of auto insurance and other personal lines of insurance products while providing extraordinary customer service.

KAMCO Supply Corporation of NE

Rochester, NY

SUMMARY: To promote and sell the company's product line and services through good customer service and effective sales techniques to business contractors at the sales office, job sites, and customer's place of business. DUTIES AND RESPONSIBILITIES: Promote and sell company product lines, supplies, and services through visiting and contacting prospects using established company sales techniques including occasional travel to customer's office.

Northwestern Mutual

$500 - $1000

Pittsford, New York

Our college financial representatives, who come from varying academic backgrounds and experiences, begin to build a financial planning practice while engaging local and nationwide experts, exclusive financial products, and the support of a Fortune 500 company. Overview: College Financial Representatives in the internship program at Northwestern Mutual are provided guidance, connection, and a framework for building an integrated financial planning practice from the ground up.

Medsurg Sales Staffing

Rochester, NY

IF THIS JOB IS NOT A MATCH FOR YOU Please go to https://medsurgsales.com/candidate-profile/ and take a second to complete your candidate profile so that we can better match you to opportunities. We are seeking a motivated Territory Sales Representative to drive sales efforts in Syracuse, Rochester, and Buffalo.

Aerotek

Rochester, New York

Upon successful completion of our salary equivalent hourly training period (hourly training period for 24 weeks), Aerotek offers a base salary of $62,353.20 with unlimited earning potential through weekly commission, monthly car allowance, cell phone reimbursement and other performance-based incentives. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Milton CAT

$18 - $25.2

Rochester, New York

The primary responsibilities of this position are to handle all inbound sales activity from a variety of sources, and coordinate with the internal departments to ensure that all customer requests are handled in a professional, timely manner. Overview: Milton Rents (a division of Milton CAT) is seeking a reliable individual with good customer service to work on the Front Sales Counter.

Mariner Finance

$18 - $24.8

Rochester, New York

Physical Demands: While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. Responsibilities: Provide exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products.