117 Results for

Customer Service Representative Jobs in Rochester, NY

Jobs

New!

Batavia, NYToday

Remote

With the potential to transition to a work-from-home position after 90 days, this is your chance to shine in a fast-paced, supportive environment where your problem-solving skills and positive attitude will make a real impact. This role is ideal for someone who: Loves Problem-Solving: You enjoy smoothing out bumps in the road for customers and coworkers alike, turning challenges into opportunities.

New!

Rochester, NY1 day ago

$18.20–$18.70

If you’re looking for a career with unmatched earning potential you’ve come to the right place, 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted from within and started in the Account Manager position. This role supports sales growth and account health by building strong customer relationships while adhering to the RAC mission statement and core values.

Victor, NY13 days ago

$17–$17.50 Per Hour

Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

New!

Rochester, NY3 days ago

$22–$23 Per Hour

Follow established field service communication procedures, including issuing RMA requests, completing work orders, documenting service actions, submitting expense and trip reports, and maintaining accurate service records. This role requires hands-on mechanical and electrical aptitude, strong customer communication, and the ability to work independently while representing at customer sites.

Rochester, NY18 days ago

Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Maintain an in-depth and knowledge of related disease state and market dynamics, quality programs, health information technology, care trends or other account-specific considerations that allow engagement in meaningful dialogue and adding value when calling on customers.

New!

Rochester, NYToday

$49,000–$66,000

As a trusted leader in systems integration and alarm monitoring, we bring the Securitas Technology Difference to life— delivering a comprehensive suite of video surveillance, access control, intrusion detection, fire safety, and integrated security solutions. Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes.

Canandaigua, NY13 days ago

$45,000–$65,000 Per Year

This role is essential in delivering an exceptional client experience by managing day-to-day service needs, maintaining strong relationships, and ensuring policy accuracy and responsiveness. Simco Insurance Agency is seeking a detail-oriented and client-focused Customer Service Representative (CSR) to support our Home & Auto (Personal Lines) business.

Rochester, NY30+ days ago

$35,000–$45,000

Customer Service Representative Duties: Welcome patients in person and over the phone, as well as maintain patient charts, process patient orders, create delivery tickets, and coordinate scheduling. Locally established Rochester, NY Durable Medical Equipment company offers quality service, quality equipment and great follow up care to its customers.

Rochester, NY30+ days ago

Researches and responds to inquiries via telephone, email, walk-in, and mail from internal and external customers in accordance with custom-designed benefit plans. The ideal candidate will have strong communication skills, problem-solving abilities, and a passion for delivering outstanding customer experiences across multiple channels.

Rochester, NY7 days ago

$15.50–$18.50 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Rochester, NY30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Rochester, NY7 days ago

$18–$20 Per Hour

Service existing accounts and ensure customers make buying decisions armed with the right amount of information. Associate will be responsible to handle service requests on inbound calls and for walk in customers.

Rochester, NY29 days ago

$20–$27.80 Per Hour

Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach.

Rochester, NY30+ days ago

In this full-time opportunity, you will provide advanced customer service and support to internal staff and external clients. Researches and responds user questions and problems regarding accounts and services.

Henrietta, NY30+ days ago

$17–$22 Per Hour

Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay). At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services.

Geneseo, NY30+ days ago

By applying for this job, you agree that you may receive both AI-generated and non-AI generated calls, text messages, or emails from Staffmark Group and/or its affiliates, and contracted partners. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance.

Rochester, NY30+ days ago

Assist with continuous improvement opportunities throughout the year (RIE’s, special projects) + Updates and maintains customer information databases (CRM) + Greet and check in all customers and vendors upon arrival, ensuring they are properly registered and directed to the appropriate personnel or location. Working in a team environment you will be responsible for processing/monitoring sales orders, handling all forms of aftermarket request, while providing excellent customer service to our external customers and channel partners, as well as our internal departments.

Rochester, NY20 days ago

Remote

$65,000–$70,000 Per Year

Our representatives meet remotely with individuals who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting).

Rochester, NY10 days ago

Remote

Full-time

In 2025, our company achieved the largest weekly, monthly, and quarterly results in its history—a reflection of strong leadership, proven systems, and a people-first culture. We’re seeking motivated, growth-oriented individuals ready to step into a remote opportunity with real momentum, long-term stability, and clear pathways for advancement.

Rochester, NY30+ days ago

This role combines technical pre-press responsibilities with direct customer interaction, ensuring artwork is properly prepared for flexographic printing while delivering excellent service to our clients. We are seeking a detail-oriented and customer-focused Pre-Press Technician / Customer Service Representative to join our team.

New!

Honeoye, NYToday

$17.30–$21.43 Per Hour

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. Launch your career in Customer Service with an entry-level role that offers immediate hiring and consistent income!

Greece, NY30+ days ago

You will support customers with reservations, cancellations, payments, refunds, and general inquiries while ensuring high-quality service in German and English. We are hiring German-speaking Customer Experts for an international project with Booking.com.

New!

Rochester, NY6 days ago

$60,000–$80,000 Per Year

Located in the vibrant city of Rochester, New York, and offering a flexible hybrid work model, we provide the best of both in-office collaboration and remote work flexibility. Communication Skills: Excellent verbal and written communication skills are essential for effective interaction with clients.

Rochester, NY30+ days ago

$45,000–$90,000 Per Year

With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best.

Rochester, NY30+ days ago

$45,000–$90,000 Per Year

Batavia, NY9 days ago

Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs. to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing. We are searching for friendly and energetic part-time Customer Service Team Members to join our Tim Hortons team at 8400 Lewiston Rd in Batavia, NY on the Morning shift between (5am-1pm) & (6am-2pm) including a weekend day.

Batavia, NY9 days ago

Batavia, NY13 days ago

Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs. to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing. We are searching for friendly and energetic part -time Customer Service Team Members to join our Tim Hortons team at 8400 Lewiston Rd in Batavia, NY on the Mid shift between (9am-5pm) including a weekend day.

Piffard, NY13 days ago

Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs. to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing. We are searching for friendly and energetic full-time Customer Service Team Members to join our NEW (opening soon) Tim Hortons team at 3667 Main Street in Piffard, NY on the Mornings shifts (7am-3pm) including weekends.

Piffard, NY13 days ago

Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs. to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing. We are searching for friendly and energetic full-time Customer Service Team Members to join our NEW (opening soon) Tim Hortons team at 3667 Main Street in Piffard, NY on the Mornings shift (6am-2pm) including weekends.

Piffard, NY9 days ago

Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs. to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing. We are searching for friendly and energetic full-time Customer Service Team Members to join our Tim Hortons team at 3667 Main Street in Piffard, NY on the Evenings shifts (12pm-8pm) & (2pm-8pm) including weekends.

Batavia, NY9 days ago

Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs. to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing. We are searching for friendly and energetic part -time Customer Service Team Members to join our Tim Hortons team at 8400 Lewiston Rd in Batavia, NY on the Evening shift between (2pm-9pm) including a weekend day.

Batavia, NY9 days ago

Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs. to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences.

Batavia, NY9 days ago

Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs. to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences.

Batavia, NY9 days ago

Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs. to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences.

Batavia, NY9 days ago

Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs. to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing. We are searching for friendly and energetic part-time & full-time Customer Service Team Members to join our Tim Hortons team at 20 Main St, in Batavia, NY on the Evenings shifts (1pm-9pm) including week ends.

Pittsford, New York30+ days ago

Remote

The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

Rochester, NY20 days ago

$16–$18 Per Hour
Part-time

Our Support Office teams power that mission by supporting our hospitals through operational excellence, innovative programs, people-centered culture, and forward-thinking business solutions — all while having plenty of fun along the way. Through a nationwide community of over 360 veterinary providers, and an industry-leading membership program, Thrive Pet Healthcare provides personalized, accessible care through every stage of a pet’s life and health.

Rochester, NY9 days ago

$16–$18 Per Hour
Full-time

Through a nationwide community of over 360 veterinary providers, and an industry-leading membership program, Thrive Pet Healthcare provides personalized, accessible care through every stage of a pet’s life and health. Our Support Office teams power that mission by supporting our hospitals through operational excellence, innovative programs, people-centered culture, and forward-thinking business solutions — all while having plenty of fun along the way.

Rochester, NY20 days ago

$17.20–$23.37 Per Hour

Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. Mail/Courier Services: - Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail.

Batavia, New York13 days ago

$24–$27 Per Hour

As an Inside PSSR, you’ll work closely with customers across the construction industry to support their parts and service needs, helping them get the most out of their CAT equipment. Qualifications: 1–3 years of experience in inside sales, parts sales, or customer service (construction or heavy equipment industry preferred).

Rochester, NY30+ days ago

Duties Description:NYSIF is seeking an Assistant Insurance Fund Services Representative to perform administrative tasks for the Claims Investigations unit as directed and overseen by an Investigator 3.Responsibilities include, but are not limited to:• Sending email notification of evidence to case managers and point people.• Minimum Qualifications:• Four years of customer service experience that required independence in both verbal and written communication responsibilities; OR• An associate’s degree or higher and two years of customer service experience as described above.

Rochester, NY30+ days ago

$17–$19.98 Per Hour
Full-time

The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.

FARMINGTON, NY30+ days ago

$17–$19 Per Hour

Assists the Community Manager in leasing and selling the products and services of the property by combining customer service, marketing, sales, and building excellent professional relationships with guests and residents with a focus on retention, by performing the following duties: Duties & Responsibilities: Essential Duties and Functions are numbered in the list below. 4. Collect for presentation to Community Manager information required to qualify, screen and accept applicants for residence while following established policies, procedures and Fair Housing requirements.

West Henrietta, New York8 days ago

$20–$22 Per Hour

If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with Paychex policies and procedures.

Batavia, New York25 days ago

$18–$19.50 Per Hour

Receive and process telephone service requests, including but not limited to Retail Banking, Debit Cards, Digital Banking and Business Banking and Treasury Management. Overview: The Customer Experience Agent (Contact Center Representative) answers general inbound calls in a care center with the goal of customer satisfaction, and customer retention.

Batavia, New York25 days ago

$18–$19.50 Per Hour

Receive and process telephone service requests, including but not limited to Retail Banking, Debit Cards, Digital Banking and Business Banking and Treasury Management. Promotes and cross-sells bank products and services to customers and prospects; actively participates in department digital referral program.

Rochester, New York30+ days ago

$17–$20 Per Hour

Since opening our doors in 1993, Cellular Sales has differentiated itself from all others in the wireless industry by providing a concierge level customer experience both during and after the sale. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.

Batavia, New York25 days ago

$22–$25 Per Hour

The Customer Experience Agent - Team Lead (Contact Center Representative - Team Lead) is responsible for delivering exceptional customer service by handling inbound and outbound calls, responding to email inquiries, and engaging with customers via Banno conversations and chat within a dynamic care center environment. Qualifications: High School Diploma or equivalent and a minimum of three (3) to five (5) years of experience in banking, with demonstrated proficiency in bank systems, products, and services across multiple customer service channels (email, chat, calls) required.

Batavia, New York25 days ago

$19–$21.50 Per Hour

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Customer Service Representative Jobs in Rochester, NY

Jobs

Customer Service RepresentativeAshley | The Wellsville Group

Customer Account RepresentativeRent A Center

Customer Experience CoordinatorTJ Maxx

SERVICE TECHNICIAN - Site BasedPEAK Technical Staffing

Pharmaceutical Field Sales RepresentativeInizio Engage

Sales Representative - Alarm SystemsSecuritas Technology

Customer Service Representative (CSR) – Home & AutoSimcoHR

Customer Service Representative (CSR) - Durable Medical Equipment (DME)Bump Health

Customer Service Representative ITap Growth ai

Customer Service RepresentativeU-Haul

Spanish Bilingual Limited Service Customer Service RepresentativeMaximus

Customer Service Representative / ReceptionistGEICO Local Office: Rochester - East

Customer Service Representative | Billing SupportSPECTRUM

Customer Service RepresentativeOne Path Career Partners

Customer Service RepresentativeGerber Collision & Glass

Customer Service RepresentativeStaffmark Investment LLC

Customer Service RepresentativeIDEX

Remote Customer Service/Sales RepresentativeAgent Alliance

CSR WFH Entry LevelGlobe Life AIL - Lisa Russel

Pre Press Technician & Customer ServiceAdflex Corporation

Customer Service (14471)Adecco

German-Speaking Customer Support RepresentativeCB Talents

Allstate Insurance Customer Service HybridGuay Agency

Service Sales Representative - First Aid and SafetyCintas

Route Service Representative (4 Day Workweek)Cintas

PT Customer Service 6a-2pm #3465Clark Holdings Inc. / Tim Hortons

PT Customer Service 7a-3pm #3465Clark Holdings Inc. / Tim Hortons

PT Customer Service 9a-5pm #3465Clark Holdings Inc. / Tim Hortons

FT Customer Service 7a-3pm #1666Clark Holdings Inc. / Tim Hortons

FT Customer Service 6a-2pm #1666Clark Holdings Inc. / Tim Hortons

FT Customer Service 12p-8pm #1666Clark Holdings Inc. / Tim Hortons

PT Customer Service 2p-9pm #3465Clark Holdings Inc. / Tim Hortons

FT Customer Service 6a-3pm #1557Clark Holdings Inc. / Tim Hortons

FT Customer Service 5a-3pm #7475Clark Holdings Inc. / Tim Hortons

FT Customer Service 12p-8pm #1557Clark Holdings Inc. / Tim Hortons

FT Customer Service 1p-9pm #7475Clark Holdings Inc. / Tim Hortons

Client Services RepresentativePaylocity

Veterinary Client Service RepresentativeRochester Community Animal Clinic

Veterinary Client Service RepresentativeGreece Animal Hospital

Client Service I Representative- Shipping/ ReceivingCanon USA & Affiliates

Inside Sales Representative Parts and ServiceMilton CAT

Assistant Insurance Fund Services RepresentativeNew York State Insurance Fund

Retail Customer Service AssociateFedExGround

Leasing Consultant/Customer ServiceAshley Management Corporation

Client Service RepresentativePaychex

On-Call Contact Center RepresentativeTompkins Financial Corporation

Contact Center RepresentativeTompkins Financial Corporation

Call Center RepresentativeCellular Sales Verizon Authorized Retailer

Contact Center Representative Team LeadTompkins Financial Corporation

Multi-Channel Contact Center RepresentativeTompkins Financial Corporation

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