Customer Service Desk Honeoye Falls Market PlaceCustomer Service DeskHoneoye Falls, NY$18–$20 / hourPart timeYour day to day as a Customer Service Desk Clerk - HFMPAt Honeoye Falls Market Place, every store position plays a crucial role in our ongoing success, contributing significantly to the customer experience. Additionally, candidates must be physically prepared to stand, walk, lift, and bend for extended periods, and they should either have the ability to reliably commute or be planning to relocate before starting employment.
Ambassador - Front Desk Services RIT Inn and Conference CenterAmbassador - Front Desk ServicesRochester, NY$15.50–$16 / hourFull timeWhy should you work for Gunther & Associates, LLC?- Competitive compensation package - Full benefits package - Flexible scheduling - Extensive training and opportunities to advance - Free employee parkingSUMMARYThe Ambassador is a primary contact at 175 Jefferson. Assist guests and students pertaining to guest inquiries, requests, and concerns with appropriate level of sensitivity and immediacy.
Supervisor, Service Desk University of RochesterSupervisor, Service DeskRochester, NY$63,815–$95,723 / yearContributes to enterprise-wise projects that impact the operations of the Service Desk by developing timelines and milestones, communicating with the appropriate user base, setting priorities and managing the progression of project implementation tasks. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Service Desk Support Tech II University of RochesterService Desk Support Tech IIRochester, NY$21.78–$30.53 / hourProvides advanced troubleshooting and resolution for technical issues related to computing hardware, operating systems, application software, email, networking, printers and scanners, backup utilities, antivirus, whole disk encryption, and remote access the first-level team members are unable to resolve. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
R&I Managed Services Deals Desk Senior Manager PricewaterhouseCoopers LLPR&I Managed Services Deals Desk Senior ManagerRochester, NY$91,000–$321,500 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . You will be responsible for identifying and mitigating potential risks that could impact an organization''s operations and objectives, developing business strategies to navigate risks in a rapidly changing business environment.
Customer Service Representative Part-Time Weitsman RecyclingCustomer Service Representative Part-TimeRochester, New YorkWeitsman Recycling is looking for a reliable and customer-focused Customer Service Representative (CSR) to serve as a key point of contact at our recycling facility. As a CSR, you’ll support front-office operations, handle transaction processing, and ensure a positive experience for our customers and vendors.
Customer Service Engineer Worldwide TechServices OpenCustomer Service EngineerRochester, New YorkPerforms basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers. Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
NY CUSTOMER SERVICE COUNTER Von Maur IncNY CUSTOMER SERVICE COUNTERVictor, NY$16.50–$18.50 / hourProvide customer charge account services, including opening accounts, accepting payments, and answering customer questions. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible.
Consumer Care Representative (Collections Specialist/Customer Service) Coast Professional, Inc.Consumer Care Representative (Collections Specialist/Customer Service)Geneseo, NY$17.20–$17.75 / hourPart timeThe Consumer Care Representative (Customer Service) may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. The Consumer Care Representative (Customer Service) works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options.
NY Customer Service Counter Von MaurNY Customer Service CounterVictor, NY$16.50–$18.50 / hourWHAT YOU'LL DO: Own the customer experience - greet people sincerely, be friendly and thank every customerAnswer a multi-line telephone - assist customers or direct them to the appropriate areaProvide customer charge account services, including opening accounts, accepting payments, and answering customer questionsPrepare, box, and wrap customer purchases and online orders for shipmentCalculate service desk and store cash work - prepare bank depositsMaintain a clean and organized departmentBe available to work day, evening, and weekend shifts. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible.
Consumer Care Representative (Collections Specialist/Customer Service) Coast ProfessionalConsumer Care Representative (Collections Specialist/Customer Service)Geneseo, New YorkThe Consumer Care Representative (Customer Service) may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. The Consumer Care Representative (Customer Service) works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options.
Customer Service and Sales Associate Imperio GlobalCustomer Service and Sales AssociateRochester, NYFull timeJoin Imperio Global as a Customer Service & Sales Associate and represent top brands at retail locations throughout Rochester, NY. Meet new people, develop valuable skills, and grow your career in a fun, fast-paced environment.
Manager Customer Service (Growth) PaylocityManager Customer Service (Growth)Rochester, NYRemote$79,300–$120,000 / yearThe company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
IT Customer Service L3Harris Technologies IncIT Customer ServiceRochester, NY$52,500–$97,500 / yearBachelor's Degree and a minimum of 2 years of prior related experience; Or, Graduate Degree or equivalent with 0 to 2 years of prior related experience; Or, in lieu of a degree, a minimum of 6 years of prior related experience. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Evening Front Desk Clerk The Del Monte LodgeEvening Front Desk ClerkWebster, NY$16–$16.25 / hourAs a Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. Specific qualifications for the role include: 1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.
Morning Hotel Front Desk Clerk The Del Monte LodgeMorning Hotel Front Desk ClerkRochester, NY$16–$16.25 / hourAs a Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. Specific qualifications for the role include: 1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.
Morning Hotel Front Desk Clerk DelMonte Hotel GroupMorning Hotel Front Desk ClerkRochester, NY$16–$16.25 / hourAs a Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. Specific qualifications for the role include: 1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.
Evening Front Desk Clerk DelMonte Hotel GroupEvening Front Desk ClerkWebster, NY$16–$16.25 / hourAs a Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. Specific qualifications for the role include: 1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.
NewOvernight Front Desk Clerk - Weekend Required DelMonte Hotel GroupOvernight Front Desk Clerk - Weekend RequiredRochester, NYAs a Night Auditor/Overnight Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. As a Night Auditor/Overnight Front Desk Clerk, you will be responsible for performing a variety of guest service activities while providing the highest level of service possible.
NewOvernight Front Desk Clerk DelMonte Hotel GroupOvernight Front Desk ClerkRochester, NY$16.25–$16.50 / hourAs a Night Auditor/Overnight Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. As a Night Auditor/Overnight Front Desk Clerk, you will be responsible for performing a variety of guest service activities while providing the highest level of service possible.
Hospitality Desk Lead Midtown Athletic ClubsHospitality Desk LeadRochester, New York$22–$23 / hourAs the Hospitality Desk Lead, you will be responsible for developing, directing, and leading our Hospitality Desk Team in delighting our members and guests each day. Midtown is looking for a Hospitality Desk Lead who will play a key role in creating a positive experience in every interaction with members and guests.
Front Desk Agent RIT Inn and Conference CenterFront Desk AgentHenrietta, NYThe RIT Inn & Conference Center, managed by Gunther & Associates, LLC, is a premier hotel in Rochester, New York perfectly located near several major businesses, residential communities, and local attractions. Organized and quick-thinking, you are often juggling several high-priority tasks at one time as you check guests in and out, take phone calls, answer guests' questions, and solve problems.
NewHelp Desk Technician - Level 1 The DiMarco Group LLCHelp Desk Technician - Level 1Rochester, NY$20–$24 / hourThe successful candidate will serve as the first point of contact for end-user support, assisting with day-to-day technical issues while gaining hands-on experience with modern IT systems and infrastructure. We are seeking a motivated and customer-focused Help Desk Technician - Level 1 to provide technical support across all DiMarco Group entities.
IT Help Desk Wellington Steele & AssociatesIT Help DeskRochesterThey operate at scale, supporting customers and partners worldwide, and are known for investing in innovation, quality, and long-term growth. Seeking a reliable, customer-focused IT Help Desk Technician to support end users across a growing environment.
Front Desk Representative Goldfish Swim School - PittsfordFront Desk RepresentativeRochester, NYPart timeAt Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building the careers of our team members. Maintains cleanliness of the front desk area, snack shack area, changing areas, restrooms, and observation area.
Security Officer Part Time Desk Dispatch Allied UniversalSecurity Officer Part Time Desk DispatchRochester, NYWhat You'll Do: Provide customer service to visitors, employees, and contractors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a front desk location within an aerospace and defense environment. As a Front Desk Security Professional at an aerospace and defense location, you will welcome visitors, manage access, monitor entry activity, and provide outstanding customer service and communication.
Mass Posting - Front Desk Sales Central Rock GymMass Posting - Front Desk SalesRochester, New YorkResponsibilities include greeting guests, providing facility tours, explaining programs and memberships, processing sales and check-ins, and maintaining a welcoming and organized environment. Maintain a clean gym including changing filters, sweeping, mopping, spraying shoes, cleaning bathrooms, and tidying communal areas.
Front Desk/Swim Instructor PittsfordFront Desk/Swim InstructorRochester, New YorkAt Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building the careers of our team members. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
Front Desk Representative PittsfordFront Desk RepresentativeRochester, New YorkAt Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building the careers of our team members. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
Front Desk Coordinator Graham CorpFront Desk CoordinatorBatavia, NY$21–$25 / hourIdentifies opportunities and changes that benefit GHM; sets and achieves challenging goals; exhibits confidence in self and others; motivates other to perform well; effectively influences actions and opinions of others; displays passion and optimism; mobilizes self and others to fulfill the organizations goals, policies and procedures. Manages difficult or emotional personnel situations; responds promptly to personnel needs; solicits personnel feedback to improve service; responds to requests for service and assistance; meets commitments.
Front Desk Manager Blue Sky Hospitality SolutionsFront Desk ManagerWebster, NY$18–$20Front Office Manager responsibilities are: Control of front desk tidiness and availability of all necessary stationery and material including pens, forms and informative leaflets. We are looking for a responsible Front office manager who will be in charge of our reception area, acting as our company's ‘face' and ensuring our visitors are properly welcomed.
Membership Desk Part Time BJ's Wholesale Club Holdings IncMembership Desk Part TimeBatavia, NY$17.50–$21.44 / hourDelivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups. Follows tax exempt/resale membership policies in regard to the retention processes and procedures, including monitoring membership renewals and tax-exempt/resale status.
Membership Sales Desk Part Time BJ's Wholesale Club Holdings IncMembership Sales Desk Part TimeHenrietta, NY$17.50–$21.44 / hourDelivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups. Follows tax exempt/resale membership policies in regard to the retention processes and procedures, including monitoring membership renewals and tax-exempt/resale status.
Front Desk Receptionist Ed Napleton Automotive GroupFront Desk ReceptionistRochester, NY$18–$20 / hourAscertain and record totals of counter tickets and repair orders, sales deposits and verify against all cash, checks and credit card payments on hand at end of shift. Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today!
Customer Tech Suppt Tech I University of RochesterCustomer Tech Suppt Tech IRochester, NY$20.34–$28.51 / hourTroubleshoots and resolves end-user device issues, either in-person or remotely, and assists with setup, configuration and maintenance of endpoint devices, escalating as needed. Responsibilities: Provides first level technical support for end-user computing devices, including desktops, laptops and mobile devices.
Customer Support Technology Specialist I, EMS University of RochesterCustomer Support Technology Specialist I, EMSRochester, NY$55,955–$78,336 / yearOrganize and lead investigations into faculty and staff software-related requests, including support for operating systems (Mac OS, Mobile devices, Microsoft Windows OS), Internet applications (Chrome, Firefox, Safari, MS Edge, and Outlook), office productivity applications (MS Office), media applications (Notation Software, Zoom, and Windows Adobe products) and other applications as necessary and appropriate. Initiate and manage IT projects at the Eastman School of Music, including system migrations, integration with University IT services, and publishing workflow and training documentation for Computing Services and the Eastman Community.
NewSup, Customer Technology Svc University of RochesterSup, Customer Technology SvcRochester, NY$64,200–$96,200 / yearResponsibilities: Provides project management, data gathering, analysis, guidance, tracking, budget reconciliation, ordering and overall support to the customer technology team. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Mgr, Customer Technology Svs, IIE University of RochesterMgr, Customer Technology Svs, IIERochester, NY$86,900–$130,300 / yearDemonstrated experience with Mobile Device Management (MDM) platforms, specifically JAMF, for the deployment, configuration, and lifecycle management of iOS devices, particularly student iPads preferred. Oversees and coordinates comprehensive customer service support for all IT clients, including supporting varied student IT needs and the lifecycle management of approximately 400 PCs (public/lab and staff).
Customer Care Advocate IA - Rochester Excellus BCBSCustomer Care Advocate IA - RochesterRochester, New YorkThe Customer Care (CC) Advocate resolves customer inquiries via telephone, walk in, mail, fax, web chat, off-phone work, and email concerning, but not limited to, contract benefits, claim payments, and enrollment in accordance with MTM, Corporate Service strategy, NCQA, and legislative requirements. NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others.
Salon Customer Experience Specialist - Greece Ridge Ctr Catalyst Brands LLCSalon Customer Experience Specialist - Greece Ridge CtrGreece, NY$16–$20 / hourIn addition to supporting the salon team and resolving client concerns, the Customer Sales and Experience Specialist plays a key role in driving salon success by confidently recommending and selling retail products that support each guest's hair routine. By combining exceptional customer service with product knowledge and sales focus, this role helps build client trust, boost revenue and reinforces the salon's commitment to delivering expert care beyond the chair.
Customer Experience Manager QuidelOrtho CorporationCustomer Experience ManagerRochester, NYQuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. As part of the GBSC team, the Manager is accountable for delivering high-impact initiatives (e.g., experience centers, demos, and user programs) and ensuring they are aligned to business goals and optimized through performance insights.
Customer Experience Manager Quidelortho CorpCustomer Experience ManagerRochester, NYQuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. As part of the GBSC team, the Manager is accountable for delivering high-impact initiatives (e.g., experience centers, demos, and user programs) and ensuring they are aligned to business goals and optimized through performance insights.
IT Service Coordinator Just Solutions, Inc.IT Service CoordinatorFairport, NY$60,000–$80,000 / yearFull timeAdditionally, you will collaborate with leadership to meet service goals, monitor team performance, lead discussions, and support the onboarding of new team members to contribute to the organization's success. From network infrastructure and cloud solutions to security and system optimization, we provide end-to-end support that keeps our clients connected and competitive.
Customer Care Support Representative - Full time, In office TES StaffingCustomer Care Support Representative - Full time, In officeHenrietta, New YorkThis is an excellent opportunity for someone who enjoys helping customers, staying organized, and working in a professional office environment, without the pressure of sales quotas or high-stress customer interactions. If you're looking to build corporate office experience, strengthen your resume, and work alongside a supportive team that wants to see you succeed, we'd love to hear from you.
Document Service Representative 1 MindlanceDocument Service Representative 1Rochester, NY$15–$16 / hourMaintain the production and accuracy ratio as established by the department - Re-direct claims and correspondence to the appropriate resource/department as needed in accordance with established Desk Levels - Research and contact appropriate resources as warranted for information necessary for the completion of examining and/or data entry utilizing the corporate documentation system - Initiate and assist in the development of process improvements necessary to resolve claims examining and data entry issues and system limitations - Perform all scanning room functions, this includes but is not limited to sorting, prepping, and scanning of all claims and correspondence documents into FormWorks in accordance with established desk levels - Archive all incoming claim and correspondence documents in accordance with established Desk Levels - Complete the daily rejection report, including retrieval of archived claim and correspondence documents, within established time frames - Verify scanned documents for completeness - Report any system, filing, scanning, or workflow issues to the Team Lead, Document Management, and/or a member of management as appropriate - Perform general scanner maintenance as needed. - Perform accurate FormWorks OCR error correction, Key from Image, and Key Entry on all medical, hospital, dental, and vision claims in accordance with departmental desk levels - Perform accurate FormWorks data entry on correspondence documents in accordance with departmental desk levels to ensure work items are filed appropriately in Macess and work items are routed to the correct doc flo queue for handling by each business area - Report any scanning, data entry, or workflow issues to the Team Lead, Document Management and/or a member of management as appropriate.
Utilization Management Services Rep I Excellus BCBSUtilization Management Services Rep IRochester, New YorkProvides, prepares, and assists with preliminary support to multiple levels of providers and or members (as well as others as needed), including but not limited to physicians, skilled nursing facilities, mid-level providers, members, pharmacies, pharmacists, and support staff. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others.
Spa Guest Service Supervisor DelMonte Hotel GroupSpa Guest Service SupervisorPittsford, NYPerform check-in and check-out services for appointments; including greeting clients, taking coats, offering beverages, providing tours of sanctuary and locker rooms and promoting retail sales of all spa products. Your specific duties in this role will include: Assist Spa Manager & Director with a variety of support tasks, i.e., running reports, filing, scheduling adjustments, preparing daily deposit, processing guest billing issues etc.
Service Technician Crane NXT CoService TechnicianRochester, NYCPIa {text-decoration: none;color: rgb(70,79,235);}tr th, tr td {border: 1.0px solid rgb(230,230,230);}tr th {background-color: rgb(245,245,245);}#JoinOurTeama {text-decoration: none;color: rgb(70,79,235);}tr th, tr td {border: 1.0px solid rgb(230,230,230);}tr th {background-color: rgb(245,245,245);}#FieldServiceTechniciana {text-decoration: none;color: rgb(70,79,235);}tr th, tr td {border: 1.0px solid rgb(230,230,230);}tr th {background-color: rgb(245,245,245);}#UpstateNYJobs. Key Attributes for Success: High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities Excellent influencing skills, analytical and problem-solving skills and the ability to multi-task in a fast-paced environment.
Patient Service Representative l OAK ORCHARD COMMUNITY HEALTH CENTER, INC.Patient Service Representative lAlbion, NYThis position is responsible for scheduling future appointments both in person and via the telephone, registering new patients in the EHR, checks registration forms for completeness and accuracy, and scans registration into patient EHR. Maintain phone etiquette; answer phones, transfer calls, take accurate messages and assign appropriately, document prescription refills and assign to correct provider.
Utilization Management Services Rep I Univera HealthcareUtilization Management Services Rep IRochester, New YorkProvides, prepares, and assists with preliminary support to multiple levels of providers and or members (as well as others as needed), including but not limited to physicians, skilled nursing facilities, mid-level providers, members, pharmacies, pharmacists, and support staff. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others.