98 Results for

Customer Care Manager Jobs in Rochester, NY

Jobs

Rochester, NY12 days ago

$85,000–$135,000

Focuses on customer service as it relates to patients, visitors, family members, staff and physicians including working collaboratively with other disciplines to ensure an efficient, team approach to the delivery of patient care. Develops, justifies and implements, in collaboration with the Director of Nursing and operational leadership, the long-term staffing pattern, personnel complement needs and recruitment plan for clinical support staff within the service line.

New!

Rochester, NY5 days ago

Your success is our success, and we believe in celebrating wins! o Results-Driven: Amplify our media sales efforts by leading the sales team to implement local sales and marketing strategies to attract, grow and retain business, showcase opportunities and deliver results across our multi-media content platforms and digital assets. The Company owns, operates and/or provides services to 178 television stations in 81 markets affiliated with all major broadcast networks; owns Tennis Channel, the premium destination for tennis enthusiasts; multicast networks CHARGE, Comet, ROAR and The Nest.

Rochester, NY7 days ago

$27–$29.48 Per Hour

Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Basic math skills, Multi-tasking and time and priority management skills to balance conflicting demands related to customer care and routing.

New!

Newark, NYToday

$2,434–$2,434

Daily Census: 180Weekend Coverage: Every otherPrevious Charge Experience: RequiredYears of Experience Required: 2EPIC RequiredUnit Accepts 1st time Traveler: YesLocals Accepted: N - must be > 75 milesPatient Diagnoses: The RN supervisor serves as a resource for problem solving, providing clinical expertise, facilitates staff mentoring and coaching, and facilitates patient flow during the off shifts (typically evenings, nights, weekends and holidays) for the entire 180 bed facility that consists of 5 units that care for residents with diagnoses of dementia, DM, CVA, cardiac, orthopedic tx, etc. Bilz unit- Rehab unit with residents s/p orthopedic surgery, cardiac procedures, etc that rehab to go homeVantassel unit- secure dementia unit for residents at risk for elopementSchulz unit- residents who are long term careWolf unit- residents who are long term careSpecial Equipment: Wound vacs, PICC lines, nephrostomy tubes, tube feeds, indwelling catheters, colostomys, etc.

New!

Rochester, NYToday

$16–$18 Per Hour

We operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states—enabling consumers to engage with Leslie’s whenever, wherever, and however they prefer to shop. The Lead Sales Associate will provide superior customer service to our customers and support the General Manager in all facets of retail operations to ensure the store is operating at optimal performance.

New!

Rochester, NYToday

$16–$16.50 Per Hour

We operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states—enabling consumers to engage with Leslie’s whenever, wherever, and however they prefer to shop. The Sales Associate provides superior customer service while supporting the Store Manager in all aspects of retail operations to ensure the store performs at its best.

Victor, NY7 days ago

$18–$18.50 Per Hour

Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates.

Rochester, NY12 days ago

Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Maintain an in-depth and knowledge of related disease state and market dynamics, quality programs, health information technology, care trends or other account-specific considerations that allow engagement in meaningful dialogue and adding value when calling on customers.

New!

Rochester, NY1 day ago

Full-time

As the Care Services Manager you will be responsible for the management of care services program which may include but not limited to ensuring the uniform delivery of high quality, consistent services for individuals with ALS and their families and/or supervising of care services staff within an assigned territory area. Conduct specialized care consultations and needs assessment for people living with ALS caregivers, and families in a variety of settings including virtual visits, by phone/email, in clinic, at support groups and at home visits, when appropriate.

New!

Newark, NYToday

Provides comprehensive care management including self-management support, health promotion, connection/referrals to providers, community based organizations, social supports, transitions of care, and crisis support with the goal of decreasing barriers to attending appointments and following the plan of care. Provides comprehensive transitional care involving coordination of care and services following critical care events such as emergency department use, hospital inpatient admission and discharge.

Rochester, NY30+ days ago

Develop new business and expands existing business • Develop, maintain and execute an annual business plan for the territory • Meet and exceed projected sales goals • Participate in national, state, and regional sales exhibits • Maintain timely expense reports • Keep current on the managed health care environment • Educate customers, through conversations, presentations/in-services and literature• Must travel overnight as needed . • Occasionally required to stand for extended periods• Sit for extended periods, utilize close visual acuity for working with computers, etc.• Work under general office environmental conditions• Occasionally required to stand; walk and stoop, kneel or crouch.

CANANDAIGUA, NY30+ days ago

$21.50–$34.50 Per Hour

These Auto Care Center roles focus on the needs of our customers who entrust us with the care of their vehicles as they shop for merchandise and services offered at Walmart. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.

Rochester, New York13 days ago

$78,000–$91,000 Per Year

ROCHESTER, New York12 days ago

Our successful candidate will provide leadership and oversight for a complex, multi‑building higher education campus, ensuring safe, reliable, and efficient facilities operations. This role is responsible for Facilities Management, financial performance, capital planning, and team leadership while maintaining strong client partnerships and service excellence.

Canandaigua, NY30+ days ago

Remote

$65,000–$80,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.

Batavia, NY30+ days ago

Remote

$75,000–$85,000 Per Year
Full-time

Work Mode: Highly prefer the candidate be 2-3 days hybrid at one of our IOA office locations, also open to fully remote | Location/Supporting: Longwood, FL, Birmingham, AL, Jupiter, FL, Las Vegas, NV, Atlanta, GA, Charleston, SC, Syracuse, NY or Binghamton, NY office | Experience: Bond/Surety Experience. Client Relationship Management: Manage assigned client relationships, including initiating and conducting client calls/meetings, handling bid bond requests, changes to bonds, cancellations, riders, and closing new business and renewals.

Fairport, NY30+ days ago

Remote

$65,000–$90,000 Per Year
Full-time

Canandaigua, NY27 days ago

Remote

$80,000–$100,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.

Rochester, New York26 days ago

In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. Obtains appropriate insurance information necessary for timely and successful collection of all accounts; management of facility petty cash accounts and resident accounts; maintenance of census, admission, re-admission and discharge records; supervision of Business Office Clerk (if applicable).

Victor, NY30+ days ago

$20.92–$31.17 Per Hour

Delivers quality & improvement to exceed all key performance indicators (KPIs): o Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

Rochester, NY30+ days ago

Must develop and maintain positive relationships with customers and potential customers, and cultivate new business through direct and telephone sales, and interactions with professional associations and trade groups, including some participation in trade shows. Develop and manage customer accounts in an assigned sales region which includes developing strategic selling principles, encompassing funnel development, milestones, and closing.

New!

Newark, NY2 days ago

$20.60–$28.84 Per Hour

The Retail Assistant Branch Manager is responsible for aligning direction with the Retail Branch Manager in driving results and supporting the mission in the growth of consumer and business customer relationships, community engagement, and instore partner relationships, while delivering the Woodforest Experience to every customer, every day, every time. Minimum Qualifications/Experience: · 3 years of relevant and transferrable sales and/or customer service experience: OR an Associate’s degree and 2 years of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree and 1 year of relevant and transferrable sales and/or customer service experience.

Rochester, NY30+ days ago

$25–$40 Per Hour

As an Electrical Project Manager at Szulgit Electric, you lead and manage multiple small projects, analyzing blueprints to create project plans and accurate estimates. Knowledge of contracting and developing budgets, project management, management proficiency, tracking budget expenses, planning, and performance management.

Geneseo, NY14 days ago

$17.26–$18.53 Per Hour

This Assistant Store Manager assists in the supervision of a store team focused on creating an unforgettable shopping experience that leaves our customers looking and feeling their best. As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America.

Pittsford, NY30+ days ago

$98,800–$156,000 Per Year

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. As a member of our Asset & Wealth Management division, you'll be at the forefront of global investment management, providing innovative solutions in equities, fixed income, real estate, hedge funds, and more.

Batavia, NY30+ days ago

$60,405–$66,961 Per Year

Job: Branch BankingPrimary Location: New York-BataviaSchedule: Full-timeWork Locations: NY - Batavia WM-8031 4133 Veterans Memorial Dr Batavia 14020Salary Range: $60,405-$66,961 yearlyUnposting Date: OngoingOrganization: New York Demonstrate a passion for taking care of people by exhibiting effective problem-solving abilities, the ability to maintain composure and convey a positive attitude while interacting with customers as well as internal team members.

New!

Fairport, NY5 days ago

Remote

$70,000–$90,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services - provides temporary service support to other IOA account teams and account management support to new producers during their first 3-6 months.

Greece, NY9 days ago

Remote

$85,000–$95,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.

Rochester, New York30+ days ago

$17–$17.50

Join KBP Foods' KFC franchise as a Shift Manager and lead a dedicated team in delivering exceptional customer service at one of our bustling locations. If you're ready for a rewarding leadership role and eager to help us continue delighting customers with the iconic taste of KFC, apply now and be part of our dynamic team!

Rochester, NY30+ days ago

$100,000–$115,000 Per Year

Initiation, Planning, Executing, and Closing Projects — defining the project WBS, Cost Baseline and OBS structure, initiating the project, building its comprehensive work plan, controlling and managing to the risks, scope, schedule and budget. K&A Engineering Consulting – is a privately held company, providing comprehensive consulting, engineering and design, program/project management, construction management, and support services to power utility and industrial clients.

Victor, New York9 days ago

84 Lumber is the nation’s largest privately held supplier of building materials, manufactured components and industry-leading services for residential and commercial construction. Manager Trainees must complete the learning plan and course of study as outlined within the assigned time frame and must be willing to relocate for a management position.

Westgate, FL22 days ago

You'd be a great fit for the Automotive Tire Technician position if you: like paid training and using proven processes; are motivated by commissions/incentive compensation; value reliability, punctuality and teamwork; love working in a fast-paced environment; enjoy staying active; are open to learning; care about meeting customer-promised delivery times and providing quality service; want to work for a growing company that promotes from within; and, love working in a safe, state-of-the-art environment. To help introduce you to our weekly performance-based incentive programs and to give us an opportunity to coach you on our industry-leading processes, Mavis offers eligible Automotive Tire Technicians GUARANTEED WEEKLY BONUS PAYMENTSduring the introductory period of employment, totaling up to $800!

Canandaigua, NY29 days ago

$37,440–$41,600

As an Assistant Manager, you’ll play a key role in the success of your store by: Leading & Supporting: Assist the Store Manager with daily operations and step into their role when needed. We’re looking for a motivated Assistant Manager (ASM) to help lead our team, support store operations, and deliver an outstanding experience for every guest who walks through the door.

Phelps, NY29 days ago

$37,440–$41,600

Rochester, NY29 days ago

$37,440–$39,520

BERGEN, New York30+ days ago

$17.10–$17.60 Per Hour

Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.

Rochester, NY14 days ago

$15.50–$17

Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

Victor, NY30+ days ago

$45,000–$50,000 Per Year

Responsibilities Payroll, Invoicing, Inventory and POS SystemsMicrosoft Office Suite (previous experience preferred)Interpreting and analyzing common financial reportsReading blueprints and creating material listsResponding to common inquiries or complaints from customers Qualifications REQUIREMENTS:- Education: High school diploma or GED equivalent Availability: Full-time schedule (48+ hours/week, overtime included)Are you ready to lead, learn, and grow with 84 Lumber? Through a structured training plan including classroom, online, and hands-on learning across various areas, you will learn:- Sales and Customer Service: Support customers and drive sales in a retail store environment.-

Webster, NY30+ days ago

Full-time

Sales & Operations: Manage store marketing, budgets, and daily financial reporting (including deposits and inventory management). About the Role: Ruff Day Resort is seeking a results-driven Manager to lead our Webster location.

Rochester, NY30+ days ago

Wheeler Staffing Partners is seeking an experienced Senior Project Manager MEP on behalf of a leading mechanical/plumbing subcontractor supporting a long-term healthcare construction program in Rochester, NY. The Senior Project Manager will be responsible for financial oversight, subcontractor management, quality assurance, safety compliance, and delivering successful project outcomes aligned with contractual commitments.

New!

Rochester, NY5 days ago

$17.50–$17.50

The Little Caesars General Manager will have primary day-to-day responsibility for planning, implementing, managing and controlling all operational related activities of our Little Caesars Operations. This position will oversee Little Caesars restaurant operations including product production, inventory, personnel, sales, marketing and financial performance.

New!

Rochester, New York1 day ago

Prepare and review all required paperwork such as time sheets, accident reports, new hire paperwork, employee training records, work orders, equipment and supply orders, etc. Create an open line of communication by assisting in employee relations problems, and coaching and counseling employees to empower success.

Rochester, NY21 days ago

Remote

As a member of the Clinical team, the Study Manager is responsible for assigned clinical programs including, but not limited to, oversight of key project deliverables, resources, including CRA team, timelines, clinical trial site logistics and communications in the most cost and time effective way, while assuring quality and GCP compliance. Demonstrate effective verbal and written communication skills required to interact with clinicians, clients, vendors, FDA Inspectors and internal project team members through demonstration of: Excellent presentation and interpersonal skills, including clear, succinct, and timely communication .

Rochester, New York27 days ago

$100,000–$125,000 Per Year

With over 1,000 employees—in technical, consulting, operational, sales, finance, and corporate roles—we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.

Rochester, NY30+ days ago

Prepare clear, concise Marketing Briefs that incorporate current situation, competitive intelligence, objectives, data, and key messages to create alignment between internal stakeholders, marketing strategies, and campaign/creative execution. Lead and participate in matrixed teams including marketing, sales, corporate communications, and operations leadership to ensure proper communication of roles, responsibilities, deliverables, and timing to key stakeholders.

Rochester, NY30+ days ago

Full-time

You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients. You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.

Rochester, NY20 days ago

$17.25–$21.25 Per Hour

What we love about Carter’s: Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. You’ll congratulate new parents and grandparents, the first to introduce our new baby essentials, and the first to help prep for the first day of school, and all the big and little moments in their parenting journey.

Rochester, NY30+ days ago

$110,000–$150,000 Per Year

Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. The Field SAM will be responsible for product performance at a territory level, be expected to be a disease category expert and a product champion, provide account management support, and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace.

Rochester, New York30+ days ago

The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence.

East Rochester, New York19 days ago

$55,000–$70,000

SpecialtyRx is a Long-Term Care pharmacy providing pharmaceutical services to long term care facilities and assisted living communities. The Client Service Manager will be servicing and overseeing the relationship with our long-term care facilities and assisted living communities in the surroundings of Buffalo NY.

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Customer Care Manager Jobs in Rochester, NY

Jobs

Nurse Manager, Ambulatory ServicesRochester Regional Health

Local Sales ManagerSinclair Broadcast Group

Safety Trainer - 19A CertifiedSummit School Services

Travel Nurse RN - House Supervisor - $2,434 per week in Newark, NYTravelNurseSource

Lead Sales Associate (Seasonal)LESLIES POOLMART INC

Sales Associate (Seasonal)LESLIES POOLMART INC

Retail Key Carrier CoordinatorHomeGoods

Pharmaceutical Field Sales RepresentativeInizio Engage

Manager, Care ServicesThe ALS Association

Care ManagerThe Arc Wayne

District Manager - Critical Care (Rochester, NY)Cook Group

Auto Care Center Service ManagerWalmart

RN Care Manager- Transitions of CareSomatus, Inc.

Facilities / Engineering Operations Manager 2Sodexo

Account Manager - Commercial Lines (Fully Remote)Insurance Office of America

Bond/Surety Account ManagerInsurance Office of America

Account Manager - Commercial Insurance (Fully Remote Option)Insurance Office of America

Senior Account Manager (Fully Remote)Insurance Office of America

Human Resources and Business Office ManagerElderwood

LensCrafters - Assistant ManagerEssilor Luxottica

Regional Sales Manager – NortheastRF TECHNOLOGIES INC

Retail Assistant Branch ManagerWoodforest National Bank

Electrical Project ManagerSzulgit Electric

Retail Assistant Manager – Full-Timemaurices

J.P. Morgan Wealth Management - Vice President Supervisory Manager - Pittsford, NYJPMorgan Chase

Retail Branch Manager IWoodforest National Bank

Commercial Insurance Account Manager (Eastern Time Zone)Insurance Office of America

Account Manager - Commercial LinesInsurance Office of America

KFC Shift ManagerKBP Brands

Project Manager IK&A Engineering

Entry Level Manager Trainee84 Lumber Company

Automotive Assistant & Service ManagersMavis Tire Supply

Assistant Store Manager - CanandaiguaRebel Convenience Stores

Assistant Store Manager - PhelpsRebel Convenience Stores

Assistant Store Manager - RochesterRebel Convenience Stores

ASST STORE MGRDollar General

Store ManagerDunkin'

Entry-Level Manager Trainee84 Lumber Company

Dog Resort ManagerRuff Day Resort

Sr. Project Manager (Rochester, NY)Wheeler Staffing Partners

General ManagerLittle Caesars

Assistant Project ManagerAllied Universal

Clinical Study ManagerIUVO BIOSCIENCE OPERATIONS, LLC

Calibration Service ManagerTranscat, Inc.

Marketing ManagerTap Growth ai

Branch Manager - Rochester, NYJPMorgan Chase Bank, N.A.

Sales Manager (Part Time)Carter's/OshKosh

Specialty Account Manager, Sunosi (Rochester, NY)Axsome Therapeutics

Safety ManagerGallagher

Client Service ManagerSpecialtyRx

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