NewBioPharmaceutical Account Manager - White Plains, NY LundbeckBioPharmaceutical Account Manager - White Plains, NYBedford, NY$155,000–$172,000As a BioPharmaceuticals Account Manager, you lead the promotion of our infusion product, driving demand creation by providing comprehensive clinical knowledge, executing sales and marketing strategies in the local market and partnering to deploy approved services necessary to meet the needs of each account/customer. Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States.
Customer Experience Manager StordCustomer Experience ManagerNorth Haven, ConnecticutStord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms.
Customer Experience Manager - Part Time GFI-Team IkigaiCustomer Experience Manager - Part TimeStamford, CTRemote$65,000–$85,000 / yearCommunication Craftsmanship: Be the conductor of client interactions, making sure every request is met promptly and cheerfully. Strategy Crafting: Collaborate on impactful financial strategies that resonate and elevate clients' goals.
Customer Experience Manager PT The Michaels Companies IncCustomer Experience Manager PTRidgefield, CT$17.75–$23.10 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: Leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Experience Manager FT The Michaels Companies IncCustomer Experience Manager FTSouthington, CT$18.25–$23.30 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Insights & Experience Manager Crum & ForsterCustomer Insights & Experience ManagerGLASTONBURY, ConnecticutRemoteWith our employee-first focus, the Company is consistently recognized as a great place to work, earning multiple workplace and wellness awards, including the Great Place to Work® Award, Fortune 100 Best Companies to Work For, Fortune Best Workplaces for Parents, Fortune Best Workplaces for Millennials, and many others. Responsible for all aspects of the research cycle, including designing survey questionnaires or qualitative instruments, deploying research projects, conducting data analysis, creating reports with key insights, presenting virtual/live, and driving insights activation through work sessions and other solutions.
Customer Service Manager Hobby Lobby Stores IncCustomer Service ManagerMilford, CT$16.95–$17.95 / hourIf you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you. The Customer Service Manager position is one of hourly store management.
Customer Service Manager The Michaels Companies IncCustomer Service ManagerStamford, CT$17.75–$23.10 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Service Manager HarcoSemco LLCCustomer Service ManagerBranford, CTKey responsibilities include daily leadership of order entry activities; alignment of the customer backlog with internal production build and ship schedules; ownership of quoting processes, price lists, and customer-specific commercial requirements; and resolution of escalated customer issues, in strict adherence to company policies and procedures. Lead development, implementation, and improvement of processes, procedures, and methods related to order entry, order status notes, acknowledgments, quotes, and all customer service activities to ensure quality, efficiency, and cost-effectiveness while facilitating responsiveness to customer requests.
Insurance Account Manager - Licensed Insurance Experience Required Allstate Insurance Agency - Daniela MercadoInsurance Account Manager - Licensed Insurance Experience RequiredStamford, CTDaniela Mercado Allstate Agency is a top 5% Allstate agency nationwide for the past 2 years, and we are looking for a dedicated, proactive, and sales-driven Account Manager to join our growing team. While Service Representatives handle administrative servicing, documentation, policy changes, and day-to-day client support, the Account Manager focuses on retention, cross-selling, referrals, client reviews, and account growth.
Customer Service Manager - Amphenol Nexus Technologies Times Microwave SystemsCustomer Service Manager - Amphenol Nexus TechnologiesStamford, ConnecticutThe Customer Service Manager serves as the primary escalation point for complex customer issues, collaborates with cross-functional teams to address customer needs, and utilizes service metrics to identify trends and implement improvements. The Customer Service Manager is responsible for leading and developing the customer service team to deliver exceptional support and ensure a high level of customer satisfaction.
Insurance Account Manager - Licensed Insurance Experience Required Daniela MercadoInsurance Account Manager - Licensed Insurance Experience RequiredStamford, ConnecticutDaniela Mercado Allstate Agency is a top 5% Allstate agency nationwide for the past 2 years , and we are looking for a dedicated, proactive, and sales-driven Account Manager to join our growing team. While Service Representatives handle administrative servicing, documentation, policy changes, and day-to-day client support, the Account Manager focuses on retention, cross-selling, referrals, client reviews, and account growth.
Member Experience Manager ES FitnessMember Experience ManagerNorwalk, HawaiiSupport member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and oering personalized outreach to members. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at recruitinghelpline@eosfitness.com.
Manager, Sales and Customer Service Macy's IncManager, Sales and Customer ServiceTrumbull, CTWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.
Symmetry Partners - Customer Success Manager HR & Talent AcquisitionSymmetry Partners - Customer Success ManagerGlastonbury, CTFull timeThe Customer Success Manager provides comprehensive training, partners with clients to develop and refine business strategies and supports customized service and growth plans aligned with each client's goals. This position combines client relationship management, consultative support, and strategic business development, ensuring that RIAs fully leverage the value of our investment offerings and TAMP services through the Axiom platform.
Tax Innovation & Delivery Experience - Tax Transformation - Manager PricewaterhouseCoopers LLPTax Innovation & Delivery Experience - Tax Transformation - ManagerStamford, CT$99,000–$266,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . Within our Tax practice, you will focus on enhancing customer and employee experiences, analyzing client needs, and offering guidance to create impactful experiences that drive loyalty and engagement.
Senior Manager, Digital Experience Strategy Assa Abloy ABSenior Manager, Digital Experience StrategyCTThe Senior Manager of Digital Experience Strategy leads the vision, roadmap, and delivery of customer‑facing digital experiences across websites, eCommerce web shops, and connected digital tools for our Access & Egress Hardware Group (AEHG). This will include Product Information Management and Digital Asset Management (PIM/DAM), and their integrations with Content Management Systems such as Adobe Experience Manager (CMS/AEM), Enterprise Resource Planning (ERP) platforms, and custom configurators.
Customer Service Manager Times Microwave Systems Inc.Customer Service ManagerStamford, CTThe Customer Service Manager serves as the primary escalation point for complex customer issues, collaborates with cross-functional teams to address customer needs, and utilizes service metrics to identify trends and implement improvements. The Customer Service Manager is responsible for leading and developing the customer service team to deliver exceptional support and ensure a high level of customer satisfaction.
Customer Care Manager - State Farm Agent Team Member Joe Namy - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberStamford, CTThe Namy Agency is actively seeking a reliable team member who is willing to do what is needed to ensure team success, whether that be working in our Stamford or Bronx location. Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers.
Operations Experience Manager The Home Depot IncOperations Experience ManagerRiverhead, NY15% - Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines: Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Key Responsibilities: 30% - Customer Service / Experience - Service Leadership: Champion the GET culture by working alongside the team to model proper techniques and providing real-time coaching on the sales floor.
NewCustomer Service Manager Raymours Furniture Co IncCustomer Service ManagerBrookfield, CTWe pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Manage time to ensure completion of daily sales, delivery and inventory reports, cash deposits, and weekly payroll reconciliations.
Customer Success & Implementation Mgr at Fletcher Wakefield Design CbCustomer Success & Implementation Mgr at Fletcher Wakefield DesignStamford, ConnecticutB2B SaaS or a to-the-trade environment · Demonstrated ability to learn new software quickly, configure it for end users, and teach it effectively · Demonstrated experience owning a brand voice and visual identity across customer-facing channels · Strong on-camera presence; experience recording tutorials, training videos, or instructional content · Excellent written communication across both technical documentation and marketing copy · Strong verbal and in-person communication; comfortable leading kickoffs, training sessions, and client meetings · Strong organizational skills with the ability to manage multiple accounts and content workstreams at the same time · Professional, composed presence with clients · Self-directed; able to operate effectively with general direction. · Client onboarding & implementation · Set up new design firm accounts, including portal configuration, project structure, and importing existing client and project data · Configure the platform to match each firm's workflow — vendor preferences, project templates, team permissions, and billing · Tailor onboarding depth to each firm's size, complexity, and technical comfort level · Lead onboarding kickoffs at the Stamford showroom, via Zoom, or on-site at client offices · Set goals for each account and guide each user to their first quote, first order, and first completed project on the platform · Coordinate with the product team on configuration requests and unusual cases, and document each implementation to speed up future.
Life Sciences Experience Design Strategy Senior Manager Deloitte Touche Tohmatsu LtdLife Sciences Experience Design Strategy Senior ManagerCT$198,700–$391,600 / yearWe are looking for practitioners who will work alongside Life Sciences organizations-from biotechnology firms to global big pharma to medical device companies-to drive business value through end-to-end delivery of experience design strategies that connect human insight to commercial impact. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Customer Success Manager Stord IncCustomer Success ManagerNorth Haven, CTStord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms.
NewInstall Manager - Residential Remodeling, Onsite Customer Service and Project Management United Home Experts, IncInstall Manager - Residential Remodeling, Onsite Customer Service and Project ManagementCheshire, CT$75,000–$90,000The right applicant for this position may has some experience in carpentry and residential construction but we welcome candidates with success in other multi-faceted roles overseeing multiple teams - Hospitality / Restaurant General Managers / Event Managers / Project Management in other fields etc. Independently schedule and manage your time daily to meet with each active customer & crew, prepare for upcoming jobs, and execute in the moment problem solving.
NewCustomer Accounts Manager (CAM) The Aaron's Co IncCustomer Accounts Manager (CAM)Stratford, CT$19.50–$20.50 / hourAn employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Like all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
NewCustomer Accounts Manager The Aaron's Co IncCustomer Accounts ManagerWest Haven, CT$19.50–$20.50 / hourAn employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Like all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
Member Experience Manager - Darien IndustriousMember Experience Manager - DarienDarien, ConnecticutIf your expected compensation falls outside of the given range, and you are still interested in working at Industrious, why not join our Talent Pipeline and be kept in the loop for all new opportunities that could be a good fit for your experience. The successful candidate's actual base compensation will be based upon a variety of factors, including but not limited to work experience, job related knowledge, skills and professional qualifications.
Member Experience Manager - Darien Industrious LLCMember Experience Manager - DarienDarien, CT$65,000–$75,000 / yearIf your expected compensation falls outside of the given range, and you are still interested in working at Industrious, why not join our Talent Pipeline and be kept in the loop for all new opportunities that could be a good fit for your experience. The successful candidates actual base compensation will be based upon a variety of factors, including but not limited to work experience, job related knowledge, skills and professional qualifications.
NewCare Experience Manager Aveanna Healthcare Holdings IncCare Experience ManagerPlainville, CT$48,000–$51,000 / yearAs a Care Experience Manager (CEM), you'll play a vital role in supporting both our clients and caregivers - making a meaningful impact every single day. As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
Life Sciences Experience Design Strategy Manager Deloitte Touche Tohmatsu LtdLife Sciences Experience Design Strategy ManagerCT$163,400–$322,100 / yearWe are looking for practitioners who will work alongside Life Sciences organizations, from biotechnology firms to global big pharma to medical device companies, to drive business value through end-to-end delivery of experience design strategies that connect human insight to commercial impact. This role combines experience design strategy, digital product fluency, consulting execution, and Life Sciences commercial knowledge to help clients improve patient, customer, and business outcomes.
Experience Manager Ulta Beauty IncExperience ManagerStamford, CTAddress underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.
Experience Manager Ulta Beauty, Inc.Experience ManagerWethersfield, ConnecticutFull timeAddress underperforming metrics related to the store’s services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.
Product Manager - Client Experience Pathways, VP II - State Street Investment Management State Street CorpProduct Manager - Client Experience Pathways, VP II - State Street Investment ManagementStamford, CT$110,000–$188,750 / yearState Street Investment Management ("State Street IM," formerly known as State Street Global Advisors or SSGA) is seeking an experienced Product Manager to drive enterprise transformation and deliver scalable, client‑centric outcomes across the Client Experience ecosystem. What You Will Be Responsible For: Own product leadership for current‑state Middle Office integration with Client Experience platforms, coordinating performance, accounting, security master, and index data flows across the ecosystem.
Customer Success Manager RB Global IncCustomer Success ManagerNorwalk, CTRB Global's portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers' management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.
GovCon Technology Senior Manager, with Deltek Costpoint Experience Baker Tilly Advisory Group, LPGovCon Technology Senior Manager, with Deltek Costpoint ExperienceBethel, ConnecticutBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.
Customer Success & Implementation Mgr at Fletcher Wakefield Design Fletcher Development LLCCustomer Success & Implementation Mgr at Fletcher Wakefield DesignStamford, CTFletcher Wakefield is launching a purpose-built software platform that takes everything the showroom does — sourcing, quoting, ordering, project management — and brings it into a single digital environment designers can run their practice on. · Record tutorial videos for all major workflows, including quoting, ordering, project setup, the 3D Visualizer, the Instant Quoting Tool, and.
Senior Project Manager - Construction (NYC Experience) Synergi LlcSenior Project Manager - Construction (NYC Experience)Greenwich, CTThe Senior Project Manager plans, executes, and manages the internal and external teams on the project, with final responsibility and authority to make decision according to the schedule while keeping within budget and upholding the company's quality reputation and client satisfaction for repeat customers. In an instance where the employee is working offsite, at home, at a hotel, etc., the employee is required to have a clean workspace for virtual meetings, internally or externally with clients, vendors, etc.
NewCustomer Accounts Manager Aaron's IncCustomer Accounts ManagerStratford, CT$19.50–$20.50 / hour_*_ _Note that the pay range provided above_ _is the lowest to highest_ _rate_ _we in good faith believe we would pay for this role at the time of this posting_ _._ _We may_ _ultimately pay_ _more or less than the posted range, and the range may be_ _modified_ _in the future_ _._ _An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs._ Like all Aaron’s team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
NewSelect Customer Success Account Manager - Stratford, CT United Parcel Service IncSelect Customer Success Account Manager - Stratford, CTStratford, CT$70.26–$123 / yearWith a focus on client satisfaction, retention, and growth, the Select CSAM will identify opportunities to leverage available solutions and products for growth and will ensure a seamless customer experience, the Select CSAM will contribute to retention, expansion, and overall customer success. Value Creation / Strategic Engagement: Proactively engage existing customers to identify and mitigate risks to ensure customer satisfaction and retention, and prevent churn.
Manager Aerospace Customer Accounts Roller Bearing Company of America, IncManager Aerospace Customer AccountsOxford, CTPart timePlans, prepares, and assigns customers to Account Specialists taking into consideration workload and competency of incumbent to assure excellent customer service is provided. Provide necessary training to assure familiarity of Account Specialists with product, process and customers including helping to establish relationship with plant engineering departments.
Principal Customer Success Manager (817) ProtegrityPrincipal Customer Success Manager (817)Stamford, ConnecticutProtegrity’s customers — some of the world’s largest banks, insurers, healthcare systems, and retailers — are at an inflection point: they are moving from our proven appliance-based Data Security Platform (Enterprise Security Administrator, Data Security Gateway, and the classic protector family covering databases, applications, files, and big data) to a new, containerized, microservices-based architecture. Lead customers through the transition from appliance-based Protegrity (ESA, DSG, classic protectors) to the new containerized, Kubernetes-native microservices architecture — co-authoring migration plans with Product, Solutions Engineering, and Professional Services, and de-risking re-platforming of production tokenization, encryption, and policy workloads with zero regression in compliance posture.
Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerBerlin, CTPerforming cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris. Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business.
Assistant Manager, Customer Operations - Hamden Village Fair The Gap IncAssistant Manager, Customer Operations - Hamden Village FairHamden, CT$18.80–$25.40 / hourThrough collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development.