45 Results for

Customer Care Representative Jobs in Rochester, NY

Jobs

New!

Batavia, NYToday

Remote

With the potential to transition to a work-from-home position after 90 days, this is your chance to shine in a fast-paced, supportive environment where your problem-solving skills and positive attitude will make a real impact. This role is ideal for someone who: Loves Problem-Solving: You enjoy smoothing out bumps in the road for customers and coworkers alike, turning challenges into opportunities.

Victor, NY13 days ago

$17–$17.50 Per Hour

Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

Rochester, NY18 days ago

Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Maintain an in-depth and knowledge of related disease state and market dynamics, quality programs, health information technology, care trends or other account-specific considerations that allow engagement in meaningful dialogue and adding value when calling on customers.

Rochester, NY30+ days ago

$35,000–$45,000

Customer Service Representative Duties: Welcome patients in person and over the phone, as well as maintain patient charts, process patient orders, create delivery tickets, and coordinate scheduling. Locally established Rochester, NY Durable Medical Equipment company offers quality service, quality equipment and great follow up care to its customers.

Canandaigua, NY13 days ago

$45,000–$65,000 Per Year

This role is essential in delivering an exceptional client experience by managing day-to-day service needs, maintaining strong relationships, and ensuring policy accuracy and responsiveness. Simco Insurance Agency is seeking a detail-oriented and client-focused Customer Service Representative (CSR) to support our Home & Auto (Personal Lines) business.

Rochester, NY30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Rochester, NY30+ days ago

Researches and responds to inquiries via telephone, email, walk-in, and mail from internal and external customers in accordance with custom-designed benefit plans. The ideal candidate will have strong communication skills, problem-solving abilities, and a passion for delivering outstanding customer experiences across multiple channels.

Rochester, NY7 days ago

$15.50–$18.50 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Rochester, NY7 days ago

$18–$20 Per Hour

Service existing accounts and ensure customers make buying decisions armed with the right amount of information. Associate will be responsible to handle service requests on inbound calls and for walk in customers.

Rochester, NY30+ days ago

In this full-time opportunity, you will provide advanced customer service and support to internal staff and external clients. Researches and responds user questions and problems regarding accounts and services.

Rochester, NY30+ days ago

Assist with continuous improvement opportunities throughout the year (RIE’s, special projects) + Updates and maintains customer information databases (CRM) + Greet and check in all customers and vendors upon arrival, ensuring they are properly registered and directed to the appropriate personnel or location. Working in a team environment you will be responsible for processing/monitoring sales orders, handling all forms of aftermarket request, while providing excellent customer service to our external customers and channel partners, as well as our internal departments.

Rochester, NY29 days ago

$20–$27.80 Per Hour

Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach.

Geneseo, NY30+ days ago

By applying for this job, you agree that you may receive both AI-generated and non-AI generated calls, text messages, or emails from Staffmark Group and/or its affiliates, and contracted partners. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance.

Henrietta, NY30+ days ago

$17–$22 Per Hour

Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay). At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services.

Batavia, New York25 days ago

$18–$19.50 Per Hour

Receive and process telephone service requests, including but not limited to Retail Banking, Debit Cards, Digital Banking and Business Banking and Treasury Management. Overview: The Customer Experience Agent (Contact Center Representative) answers general inbound calls in a care center with the goal of customer satisfaction, and customer retention.

Batavia, New York25 days ago

$18–$19.50 Per Hour

Receive and process telephone service requests, including but not limited to Retail Banking, Debit Cards, Digital Banking and Business Banking and Treasury Management. Promotes and cross-sells bank products and services to customers and prospects; actively participates in department digital referral program.

Batavia, New York25 days ago

$22–$25 Per Hour

The Customer Experience Agent - Team Lead (Contact Center Representative - Team Lead) is responsible for delivering exceptional customer service by handling inbound and outbound calls, responding to email inquiries, and engaging with customers via Banno conversations and chat within a dynamic care center environment. Qualifications: High School Diploma or equivalent and a minimum of three (3) to five (5) years of experience in banking, with demonstrated proficiency in bank systems, products, and services across multiple customer service channels (email, chat, calls) required.

Batavia, New York25 days ago

$19–$21.50 Per Hour

Rochester, New York7 days ago

$16–$19 Per Hour

When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service.

Rochester, NY30+ days ago

This role combines technical pre-press responsibilities with direct customer interaction, ensuring artwork is properly prepared for flexographic printing while delivering excellent service to our clients. We are seeking a detail-oriented and customer-focused Pre-Press Technician / Customer Service Representative to join our team.

Rochester, NY9 days ago

$16–$18 Per Hour
Full-time

Through a nationwide community of over 360 veterinary providers, and an industry-leading membership program, Thrive Pet Healthcare provides personalized, accessible care through every stage of a pet’s life and health. Our Support Office teams power that mission by supporting our hospitals through operational excellence, innovative programs, people-centered culture, and forward-thinking business solutions — all while having plenty of fun along the way.

Gates, NY8 days ago

$24.04–$25.96 Per Hour

Exceed sales targets by delivering best-in-class Business to Consumer sales and customer service within The Home Depot, engaging directly with customers to understand their needs and recommend tailored TTI product solutions, all while demonstrating deep product knowledge and enthusiasm. + Participate in merchandising resets to support TTI’s relentless innovation, ensuring the timely placement of cutting-edge products and solutions that drive growth, competitive advantage, and meet evolving market needs, all while adhering to TTI’s safety protocols.

Rochester, NY30+ days ago

$18–$23.81 Per Hour

Performs other patient focused tasks, such as escorting patients, offering comfort items, witnessing consent signatures, faxing charts, pulling charts for QA audits or patient care follow up, managing and stocking forms and supplies, and managing requests from clinical staff. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._.

Pittsford, New York12 days ago

$500–$1,000 Per Year
Intern

Our college financial representatives, who come from varying academic backgrounds and experiences, begin to build a financial planning practice while engaging local and nationwide experts, exclusive financial products, and the support of a Fortune 500 company. Overview: College Financial Representatives in the internship program at Northwestern Mutual are provided guidance, connection, and a framework for building an integrated financial planning practice from the ground up.

Rochester, NY20 days ago

$16–$18 Per Hour
Part-time

Our Support Office teams power that mission by supporting our hospitals through operational excellence, innovative programs, people-centered culture, and forward-thinking business solutions — all while having plenty of fun along the way. Through a nationwide community of over 360 veterinary providers, and an industry-leading membership program, Thrive Pet Healthcare provides personalized, accessible care through every stage of a pet’s life and health.

New!

Honeoye, NYToday

$17.30–$21.43 Per Hour

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. Launch your career in Customer Service with an entry-level role that offers immediate hiring and consistent income!

Pittsford, NY28 days ago

Full-time

Payer Relations Managers, HUB, headquarter approved materials) to refer customers to appropriate resource for reimbursement and distribution choices, working within PhRMA guidelines and values at all times. Preferred qualifications to become one of our Pharmaceutical Sales Representatives: Ability to sell pharmaceutical products that utilize the Buy & Bill or Specialty pharmacy modes of distribution.

Rochester, NY30+ days ago

$20.26–$29.40 Per Hour

RESPONSIBILITIES: + Medical Billing Expertise: Proficient in billing, claims processing (Inpatient, Outpatient, Critical Access, Rural Health), denials management, and knowledge of medical terminology, physician fee schedules, DRGs, and reimbursement procedures. + Account Management & Collections: Retrieves and updates patient account statuses, processes remittances, manages A/R, ensures accurate charge entry, and performs financial analysis to support revenue goals.

Rochester, New York30+ days ago

$55,000–$140,000 Per Year

Overview: Inside Sales Representatives are responsible for prospecting existing and new clients remotely and managing the entire sales cycle from within a designated Paychex inside sales hub. 2 years of experience in Digital Media, Health Insurance, HR Services, Retail, Hospitality, Recruitment, Financial Services, Insurance, Marketing, Automotive, Information Technology, Professional Services and/or Information Technology.

Rochester, New York7 days ago

$40,000–$70,000 Per Year

This range includes base pay plus commissions but does not consider other components that make up the total rewards Live the Paychex Values: Act with uncompromising integrity. They consult with potential clients, leveraging expertise in Paychex products and services to enable clients to thrive and leverage Paychex services that meet their needs.

Rochester, NY30+ days ago

Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following: - Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR. The Amazon Workplace Health & Safety (WHS) team sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce.

Rochester, New York30+ days ago

$55,000–$110,000 Per Year

Engage in outbound prospecting to identify and qualify potential clients and referral sources using various methods such as cold calls, direct mail, emails, video calls, social media outreach, seminars, demonstrations, and other marketing initiatives guided by Sales management. We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.

Rochester, New York30+ days ago

$45,000–$90,000 Per Year

If an individual is hired by PIA with an active and current license(s), that employee will be responsible for the timely updating and/or verifying of any changes that may have occurred with their state license(s) prior to their start date at PIA. We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.

Rochester, New York30+ days ago

$45,000–$100,000 Per Year

Overview: Retirement Inside Sales Representatives are responsible for prospecting clients remotely and managing the entire sales cycle from within a designated Paychex Inside Sales Hub. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Rochester, New York30+ days ago

$45,000–$90,000 Per Year

Rochester, NY30+ days ago

IF THIS JOB IS NOT A MATCH FOR YOU Please go to https://medsurgsales.com/candidate-profile/ and take a second to complete your candidate profile so that we can better match you to opportunities. We are seeking a motivated Territory Sales Representative to drive sales efforts in Syracuse, Rochester, and Buffalo.

West Henrietta, New York7 days ago

$20–$22 Per Hour

If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with Paychex policies and procedures.

Rochester, New York12 days ago

$20–$24 Per Hour

If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range. Handles the daily payroll hold report in conjunction with their mentor to ensure accuracy and timeliness of updates to avoid service related issues.

Rochester, New York15 days ago

$42,500–$90,000 Per Year

Presents Paychex payroll products and services to final decision makers and end users within the prospect universe to educate them on our services with the goal of having them become a Paychex Payroll client. Develop sales skills and maintain a comprehensive understanding of the Paychex product offering to optimize sales results; remain up-to-date with new product initiatives, services, industry trends and other relevant information of interest to customers.

Rochester, New York15 days ago

$42,500–$90,000 Per Year

Rochester, NY28 days ago

$52,000–$72,000

This is a high-growth, high-visibility opportunity to work at the center of two of the fastest-moving areas in tech-partnering with clients, shaping strategy, and driving meaningful impact. From platforms like SchoolTool to Advanced Analytics and our Integrations Platform, we've gone beyond services to build and scale technology that solves real-world problems.

New!

Rochester, NY6 days ago

$60,000–$80,000 Per Year

Located in the vibrant city of Rochester, New York, and offering a flexible hybrid work model, we provide the best of both in-office collaboration and remote work flexibility. Communication Skills: Excellent verbal and written communication skills are essential for effective interaction with clients.

Rochester, NY30+ days ago

Full-time

The Client Service Specialist – Home Care and Healthcare Staffing Coordinator provides overall non-clinical management of a group of patients as organized and assigned, making sure the patients are safe in their homes with adequate staff and that nursing personnel are operating effectively with physician orders. NurseCore is seeking a Client Service Specialist - Staffing Coordinator for our Rochester home care and healthcare staffing office.

Brighton, NY30+ days ago

In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.

New!

Rochester, NYToday

$19.08–$25.77 Per Hour

With general direction of the Patient Services Management Team and with latitude for initiative and judgment: Patient Inquiries: Researches, interprets and responds to inquiries from internal and external customers concerning unresolved patient billing issues, outstanding balances as a result of statements sent within the billing systems (EPIC, Flowcast, and HBOC) utilizing reference materials and available resources. The Patient Financial Representative responds to patients' inquiries via telephone, MyChart, mail, email, and fax, concerning, but not limited to, billing issues, claim payments, contract benefits, and medical billing in accordance with HIPAA, Third Party Billing rules and regulations, and the Fair Credit Debt Collection Practices Act.

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Customer Care Representative Jobs in Rochester, NY

Jobs

Customer Service RepresentativeAshley | The Wellsville Group

Customer Experience CoordinatorTJ Maxx

Pharmaceutical Field Sales RepresentativeInizio Engage

Customer Service Representative (CSR) - Durable Medical Equipment (DME)Bump Health

Customer Service Representative (CSR) – Home & AutoSimcoHR

Spanish Bilingual Limited Service Customer Service RepresentativeMaximus

Customer Service Representative ITap Growth ai

Customer Service RepresentativeU-Haul

Customer Service Representative / ReceptionistGEICO Local Office: Rochester - East

Customer Service RepresentativeOne Path Career Partners

Customer Service RepresentativeIDEX

Customer Service Representative | Billing SupportSPECTRUM

Customer Service RepresentativeStaffmark Investment LLC

Customer Service RepresentativeGerber Collision & Glass

On-Call Contact Center RepresentativeTompkins Financial Corporation

Contact Center RepresentativeTompkins Financial Corporation

Contact Center Representative Team LeadTompkins Financial Corporation

Multi-Channel Contact Center RepresentativeTompkins Financial Corporation

Patient Service RepresentativeBorg & Ide Imaging

Pre Press Technician & Customer ServiceAdflex Corporation

Veterinary Client Service RepresentativeGreece Animal Hospital

Field Sales and Marketing Representative - Gates, NYTechtronic Industries North America, Inc.

ED Access RepresentativeUniversity of Rochester

College Financial Representative, Internship ProgramNorthwestern Mutual

Veterinary Client Service RepresentativeRochester Community Animal Clinic

Customer Service (14471)Adecco

Sales Representative – Biotech (Entry)Immune Biopharma

Medical Billing RepresentativeRochester Regional Health

Inside Sales Representative - HR SolutionsPaychex

Sales Development Representative - InboundPaychex

Onsite Medical RepresentativeAmazon

Inside Sales Representative - HCM Mid-MarketPaychex

Inside Sales Representative - H&BPaychex

Inside Sales Representative - RetirementPaychex

Inside Sales Representative - InsurancePaychex

Territory Sales Representative – Upstate New YorkMedsurg Sales Staffing

Client Service RepresentativePaychex

Recovery Representative IPaychex

Virtual Sales Representative - SMB Inbound - SMPaychex

Virtual Sales Representative - SMB Inbound - Small MarketPaychex

AI & Cloud Outbound Sales Representative - HybridMindex

Allstate Insurance Customer Service HybridGuay Agency

Client Service Specialist - Home Care and Staffing CoordinatorNurseCore

Retail Support SpecialistDSI Systems

Pt Self-Pay Resoltn Ctr Rep IIUniversity of Rochester

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