Onsite Customer Service Representative
Passionate about communication and helping others? Launch your career in Customer Service with an entry-level role that offers immediate hiring and consistent income!
Shift:
M-F Days with a flexible schedule
Position Type: Direct Hire (Benefits start Day 1)
Pay: $17.30- 21.43 ($22.68/hr. after training)
Location: Geneseo, NY
Responsibilities
Process inbound and outbound calls and assist customers with questions, and issues
Discuss payment options and negotiate arrangements
Handle emails with a helpful, can-do attitude
Troubleshoot problems and find fast, friendly solutions
Document all customer interactions clearly and accurately in the system
Follow call scripts and document interactions
Represent the company with professionalism and positivity—every time
Experience
Diploma or GED required
Excellent communicator who thrives on persuasion and problem-solving.
Comfortable juggling multiple systems while keeping customers engaged.
Hungry to learn, hit targets, and grow your career.
Strong communication, typing, and organizational skills
Familiarity with standard office systems and procedures
Ability to report to work, in-office, in Geneseo, NY
Benefits:
11 Paid Holidays
401(k)
401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Flexible schedule
Health insurance
Life insurance
Paid sick time
Paid time off
Paid training
Referral program
Vision insurance
Click APPLY NOW to receive a phone call!
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.